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Digital approaches
   for the arts     w i t h s o m e s p e a k e r ’s n o t e s 	





J u s t i n S p o o n e r D i r e c t o r a t U n t h i n k a b l e C o n s u l t i n g
One idea that we hold dear at Unthinkable is that technology
is about creating better connections, not just more
connections.!

Better connections between people.!
Better connections between ideas.!
Better connections between ideas and people, and people
and machines!

It permeates all our thinking and you’ll see that bias running
through my talk
Trends are dangerous
George Lois: “Trends are a search for something safe – and a reliance on them leads
to oblivion….Trends can tyrannize; trends are traps. In any creative industry, the fact
that others are moving in a certain directions is always proof positive, at least to me,
that a new directions is the only direction. (Damn Good Advice by George Lois)!

That art is vital is not likely to be questioned in this room.!

But is digital vital? The first trend is to answer quickly and enthusiastically yes. What
else could you say in good company like this?!

But consider your own view to digital. !

Does it make art better, does it help your organisations grow and therefore celebrate or
create more of it? Is digital purely the means or can it be the ends? Does digital
enhance experiences for audiences and participants? Is the effort of making great
digital experiences worth it for you and your organisation? Can you really create better
creative connections with it?!

As you assess these trends I put before you like some digital arts evangelist, I’d like
you to push back a little and keep your critical faculties primed and ready.!
We are not to be led
  by technology
There	
  is	
  a	
  tremendous	
  pressure	
  to	
  keep	
  up	
  with	
  the	
  next	
  big	
  thing.	
  
Simply	
  responding	
  to	
  that	
  pressure	
  means	
  le9ng	
  technological	
  
change	
  happen	
  to	
  you.	
  

I’d	
  like	
  to	
  start	
  this	
  session	
  building	
  out	
  from	
  the	
  end	
  of	
  a	
  previous	
  
session.	
  

The	
  Engaging	
  Digital	
  Audiences	
  in	
  Museums	
  conference	
  that	
  
happened	
  in	
  July	
  2012.	
  It	
  brought	
  together	
  museum	
  people	
  and	
  
technologists.	
  

To	
  quote	
  from	
  the	
  blog	
  post	
  summary	
  –	
  	
  

Despite	
  being	
  a	
  conference	
  about	
  technology	
  use,	
  everyone	
  was	
  very	
  
clear	
  that	
  it	
  is	
  very	
  necessary	
  to	
  resist	
  being	
  technology	
  driven.	
  
Archives come alive
In	
  his	
  later	
  years	
  Percy	
  Grainger	
  on	
  yet	
  another	
  of	
  his	
  missions	
  wanted	
  
to	
  purge	
  the	
  English	
  language	
  of	
  words	
  with	
  LaMn	
  roots,	
  so	
  the	
  word	
  
“museum”	
  was,	
  in	
  his	
  system,	
  to	
  be	
  replaced	
  with	
  the	
  term	
  “Hoard	
  
House”	
  

There	
  has	
  been	
  so	
  much	
  work	
  done	
  on	
  moving	
  museums	
  away	
  from	
  
this	
  hoarding	
  idea	
  towards	
  a	
  perhaps	
  more	
  enlightened	
  role.	
  But	
  it	
  is	
  
starMng	
  to	
  feel	
  like	
  there	
  is	
  a	
  new	
  possibility	
  opening	
  up,	
  enabled	
  by	
  
digital	
  technology,	
  to	
  get	
  back	
  to	
  that	
  hoard	
  house	
  idea.	
  But	
  this	
  Mme	
  
the	
  Hoard	
  House	
  is	
  also	
  my	
  house.	
  

Examples	
  
Rijksmuseum	
  
Google	
  Art	
  Project	
  
Google	
  Cultural	
  InsMtute	
  
Retronaut	
  
YouTube	
  Time	
  Machine	
  	
  
Shops become public
      archives
The	
  visual	
  arts	
  are	
  all	
  of	
  a	
  moment	
  reinvenMng	
  themselves	
  in	
  the	
  form	
  of	
  highly	
  approachable	
  
digital	
  shops	
  

The	
  Economist	
  very	
  recently	
  did	
  a	
  piece	
  on	
  this	
  latest	
  trend.	
  

The	
  first	
  brilliant	
  line	
  of	
  the	
  arMcle	
  is	
  this	
  -­‐	
  FEW	
  cultural	
  mediums	
  have	
  defied	
  the	
  digital	
  revoluMon	
  
quite	
  like	
  the	
  art	
  market.	
  

This	
  piece	
  led	
  me	
  to	
  consider	
  an	
  intriguing	
  tension	
  that	
  the	
  visual	
  arts	
  have	
  always	
  had	
  to	
  grapple	
  
with	
  –	
  the	
  relaMonship	
  between	
  their	
  commercial	
  drivers	
  and	
  their	
  public	
  purpose	
  

Something	
  that	
  feels	
  like	
  a	
  Mghter	
  Mghtrope	
  than	
  ever.	
  

Artsy	
  is	
  a	
  shop	
  that	
  seems	
  to	
  want	
  to	
  put	
  enormous	
  efforts	
  into	
  a	
  user	
  experience	
  that	
  focuses	
  on	
  
the	
  pleasure	
  of	
  discovery	
  –	
  without	
  the	
  need	
  to	
  purchase	
  but	
  always	
  the	
  possibility	
  

Examples	
  
Art.sy	
  
Etsy	
  
Culture	
  Label	
  
S.EdiMon	
  
Art	
  Space	
  
Art	
  Finder	
  
The internet turns us
  all into memory
     institutions
Whether	
  we	
  like	
  it	
  or	
  not	
  increasingly	
  our	
  role	
  will	
  be	
  to	
  provide	
  the	
  basis	
  of	
  a	
  public	
  memory	
  

Tony	
  Ageh	
  –	
  Controller	
  of	
  Archive	
  Development	
  at	
  the	
  BBC,	
  has	
  coined	
  a	
  term	
  –	
  Digital	
  Public	
  Space	
  

He	
  doesn’t	
  mean	
  the	
  name	
  to	
  sound	
  like	
  a	
  website	
  or	
  a	
  thing,	
  it	
  is	
  more	
  like	
  an	
  agenda	
  –	
  one	
  I	
  think	
  is	
  
worth	
  considering:	
  

He	
  envisages	
  a	
  way	
  we	
  could	
  make	
  content	
  available	
  to	
  the	
  public	
  that	
  has	
  these	
  defining	
  characterisMcs	
  

openness,	
  persistence,	
  engagement,	
  partnerships,	
  access	
  and	
  public	
  benefit.	
  	
  

Of	
  all	
  these	
  let	
  me	
  focus	
  on	
  persistence	
  for	
  a	
  moment	
  

The	
  arts	
  are	
  fantasMcally	
  good	
  at	
  creaMng	
  fleeMng	
  moments	
  –	
  a	
  great	
  coming	
  together	
  of	
  art,	
  arMsts	
  and	
  
audience	
  and	
  then	
  –	
  poof	
  –	
  its	
  gone.	
  Just	
  a	
  memory	
  for	
  those	
  parMcipants	
  and	
  quite	
  o^en	
  some	
  well	
  
cra^ed	
  markeMng	
  material	
  all	
  wri_en	
  in	
  future	
  tense	
  describing	
  in	
  glowing	
  terms	
  an	
  event	
  that	
  had	
  yet	
  to	
  
be.	
  

What	
  could	
  and	
  should	
  have	
  been	
  le^	
  behind?	
  The	
  last	
  few	
  years	
  of	
  digital	
  development	
  are	
  challenging	
  
us	
  all	
  to	
  come	
  up	
  with	
  a	
  new	
  answer	
  that	
  be_er	
  fits	
  our	
  public	
  purpose.	
  

Three	
  examples	
  of	
  this	
  ongoing	
  cultural	
  preservaMon	
  –	
  historic	
  building	
  conservators,	
  those	
  sites	
  like	
  
retronauts	
  and	
  Jubliee	
  Mme	
  capsule,	
  developers	
  who	
  create	
  simulators	
  of	
  past	
  computer	
  technology	
  so	
  
that	
  we	
  can	
  access	
  our	
  digital	
  pasts.	
  The	
  company	
  code	
  mysMcs	
  has	
  created	
  a	
  number	
  of	
  these	
  simulators	
  
and	
  created	
  apps	
  for	
  iOS.	
  
Some	
  like	
  the	
  New	
  Museum	
  are	
  making	
  available	
  their	
  own	
  insMtuMonal	
  memories	
  as	
  a	
  lens	
  on	
  the	
  art.	
  

‘Since	
  1977	
  the	
  New	
  Museum	
  has	
  been	
  in	
  the	
  forefront	
  of	
  presenMng	
  contemporary	
  art	
  and	
  cultural	
  
pracMce	
  in	
  New	
  York	
  City.	
  The	
  Digital	
  Archive	
  provides	
  researchers	
  with	
  free	
  online	
  access	
  to	
  primary	
  
source	
  materials	
  from	
  New	
  Museum	
  exhibiMons,	
  public	
  programs,	
  and	
  publicaMons.	
  

Through	
  this	
  interface,	
  users	
  can	
  explore	
  approximately	
  7,500	
  wri_en	
  and	
  visual	
  records,	
  as	
  well	
  as	
  a	
  
searchable	
  database	
  of	
  over	
  4,000	
  arMsts,	
  curators,	
  and	
  organizaMons	
  associated	
  with	
  the	
  New	
  Museum's	
  
programming.	
  New	
  materials	
  are	
  being	
  processed,	
  digiMzed,	
  and	
  added	
  to	
  the	
  Digital	
  Archive	
  as	
  they	
  
become	
  available.’	
  

Jubilee	
  Mme	
  capsule	
  

‘Last	
  year	
  saw	
  the	
  Queen	
  celebrate	
  her	
  Diamond	
  Jubilee	
  and	
  60	
  years	
  as	
  head	
  of	
  the	
  Commonwealth.To	
  
mark	
  both	
  the	
  Royal	
  Commonwealth	
  Society	
  created	
  the	
  Jubilee	
  Time	
  Capsule	
  an	
  online	
  social	
  archive,	
  
containing	
  stories	
  from	
  people	
  across	
  all	
  54	
  Commonwealth	
  countries,	
  either	
  as	
  a	
  wri_en	
  memory,	
  a	
  
film,	
  an	
  audio	
  recording	
  or	
  a	
  photographic	
  memory.	
  

Over	
  37,000	
  people	
  submi_ed	
  contribuMons,	
  via	
  jubileeMmecapsule.org	
  and	
  an	
  Apple	
  app.	
  But	
  80,000	
  
stories	
  were	
  collected	
  in	
  all	
  and	
  live	
  on	
  the	
  site.	
  

Some	
  of	
  the	
  other	
  best	
  entries	
  are	
  of	
  7th	
  June	
  1954	
  –	
  The	
  legacy	
  of	
  Alan	
  Turing	
  as	
  remembered	
  by	
  his	
  
former	
  PhD	
  student,	
  and	
  14th	
  November	
  1990	
  –	
  a	
  personal	
  account	
  by	
  Paralympic	
  athlete	
  Oscar	
  
Pistorius,	
  who	
  recalls	
  his	
  childhood	
  realisaMon	
  that	
  disability	
  is	
  not	
  synonymous	
  with	
  disadvantage.’	
  

Capsool	
  the	
  company	
  behind	
  delivering	
  that	
  project	
  call	
  themselves	
  –	
  Inventors	
  of	
  the	
  temporal	
  web	
  
Curation is an essential
    public service
Whether	
  it	
  is	
  done	
  by	
  you,	
  an	
  expert	
  out	
  there,	
  or	
  your	
  audience	
  

Let’s	
  explore	
  this	
  highly	
  contenMous	
  word	
  curaMon:	
  

There	
  are	
  blogs	
  and	
  websites	
  driven	
  by	
  personal	
  energy	
  and	
  commitment	
  like	
  one	
  of	
  my	
  favourites	
  
Brainpickings	
  that	
  trawl	
  through	
  several	
  lifeMme’s	
  worth	
  of	
  art	
  and	
  culture	
  related	
  material	
  in	
  order	
  to	
  
bring	
  me	
  the	
  top	
  picks.	
  

There	
  is	
  automated	
  curaMon	
  that	
  happens	
  on	
  sites	
  like	
  Art.sy	
  for	
  visual	
  art	
  and	
  Last.Fm	
  for	
  music	
  

There	
  are	
  organisaMons	
  like	
  the	
  Walker	
  Art	
  Center	
  that	
  use	
  editorial	
  curaMon	
  as	
  a	
  way	
  to	
  be	
  interested	
  in	
  
the	
  world	
  around	
  them	
  

There	
  are	
  the	
  thousands	
  upon	
  thousands	
  of	
  tumblogs	
  and	
  pinboards	
  –	
  where	
  cascades	
  of	
  images	
  pour	
  
down	
  the	
  screen,	
  somehow	
  conveying	
  connecMons	
  and	
  odd	
  juxtaposiMons	
  as	
  they	
  go	
  -­‐	
  these	
  sites	
  force	
  
you	
  to	
  engage	
  and	
  derive	
  meaning,	
  significance	
  or	
  at	
  the	
  very	
  least	
  pleasure	
  from	
  a	
  seemingly	
  random	
  
grouping	
  of	
  pictures.	
  

‘ArMsts	
  o^en	
  cling	
  to	
  control	
  of	
  their	
  work	
  and	
  the	
  context	
  of	
  its	
  display,	
  but	
  to	
  interact	
  with	
  Tumblr,	
  they	
  
must	
  give	
  up	
  that	
  control.	
  Art	
  on	
  Tumblr	
  might	
  get	
  seen	
  by	
  many	
  people,	
  but	
  1,000	
  reblogs	
  doesn’t	
  mean	
  
anyone	
  will	
  be	
  looking	
  at	
  your	
  art	
  the	
  next	
  week,	
  know	
  who	
  made	
  it	
  or	
  understand	
  it	
  in	
  a	
  meaningful	
  
way.’	
  

Hyperallergic	
  and	
  Tumblr	
  have	
  joined	
  forces	
  to	
  present	
  “ The	
  World’s	
  First	
  Tumblr	
  Art	
  Symposium.”	
  –	
  
March	
  9th	
  
Silbermann	
  Pinterest’s	
  co	
  ownner	
  suggests	
  that	
  collecMng	
  online	
  is	
  a	
  form	
  of	
  self-­‐
expression	
  for	
  people	
  who	
  don’t	
  create.	
  “If	
  you	
  walk	
  around	
  Brooklyn	
  and	
  ask	
  
people	
  how	
  they	
  express	
  themselves,”	
  he	
  said	
  in	
  a	
  speech	
  at	
  New	
  York	
  University,	
  
“everyone’s	
  a	
  musician	
  or	
  an	
  arMst	
  or	
  a	
  filmmaker.	
  But	
  most	
  of	
  us	
  aren’t	
  that	
  
interesMng.	
  Most	
  of	
  us	
  are	
  just	
  consumers	
  of	
  that.	
  And	
  when	
  we	
  collect	
  things	
  
and	
  when	
  we	
  share	
  those	
  collecMons	
  with	
  people,	
  that’s	
  how	
  we	
  show	
  who	
  we	
  
are	
  in	
  the	
  world.”	
  

This	
  is	
  what	
  Lauren	
  Northop	
  form	
  the	
  Hermitage	
  Museum	
  and	
  Gardens	
  (Virginia)	
  
has	
  to	
  say:	
  

If	
  anything	
  has	
  ever	
  moved	
  me	
  to	
  punch	
  my	
  fist	
  through	
  my	
  computer	
  screen,	
  it	
  is	
  
the	
  recent	
  gross	
  misappropriaMon	
  of	
  the	
  word	
  CURATE,	
  most	
  parMcularly	
  by	
  a	
  
certain	
  type	
  of	
  blogger.	
  The	
  flagrant	
  misuse	
  of	
  this	
  sacred	
  (to	
  me,	
  and	
  I	
  assume	
  to	
  
other	
  curators)	
  word	
  has	
  spread	
  like	
  wildfire	
  through	
  the	
  precious	
  world	
  of	
  home,	
  
cra^	
  and	
  decor	
  blogging	
  and	
  is	
  infecMng	
  the	
  internet	
  like	
  a	
  virus.	
  

The	
  very	
  meaning	
  of	
  the	
  word	
  is	
  starMng	
  to	
  change,	
  and	
  that	
  makes	
  me	
  crazy.	
  
Creativity gets better
     connected
Making things together
The	
  great	
  power	
  and	
  saMsfacMon	
  of	
  art	
  is	
  o^en	
  found	
  in	
  the	
  making	
  

Can	
  digital	
  help	
  us	
  make	
  that	
  art,	
  can	
  it	
  bring	
  new	
  people	
  into	
  the	
  experience,	
  can	
  it	
  
enrich	
  our	
  relaMonship	
  with	
  the	
  act	
  of	
  making?	
  
ConnecMng	
  creators	
  of	
  all	
  kinds	
  is	
  essenMal	
  

Unthinakble	
  worked	
  with	
  Heart	
  n	
  Soul	
  on	
  the	
  Dean	
  Rodney	
  Singers	
  project	
  in	
  2012.	
  

It's	
  a	
  project	
  that's	
  near	
  impossible	
  to	
  summarise	
  without	
  pictures,	
  sound	
  and	
  a	
  great	
  
deal	
  of	
  hand	
  waving,	
  but	
  here's	
  an	
  a_empt:	
  the	
  singer	
  and	
  composer	
  Dean	
  Rodney	
  
had	
  a	
  vision	
  of	
  an	
  internaMonal	
  collaboraMon	
  involving	
  72	
  musicians,	
  singers	
  and	
  
dancers	
  both	
  with	
  and	
  without	
  learning	
  disabilites	
  in	
  seven	
  countries	
  to	
  create	
  
something	
  amazing	
  together	
  as	
  part	
  of	
  London	
  2012.	
  As	
  the	
  project	
  began	
  to	
  take	
  
pracMcal	
  shape,	
  this	
  involved	
  Dean,	
  working	
  with	
  Charles	
  Stuart,	
  generaMng	
  23	
  tracks	
  
of	
  raw	
  musical	
  material,	
  which	
  could	
  then	
  have	
  layers	
  of	
  musical	
  and	
  visual	
  creaMvity	
  
overlaid	
  by	
  arMsts	
  in	
  Brazil,	
  South	
  Africa,	
  Germany,	
  CroaMa,	
  China,	
  Japan	
  and	
  Britain.	
  
The	
  song	
  creaMon	
  process	
  ran	
  across	
  several	
  phases	
  and	
  used	
  iPads	
  as	
  the	
  primary	
  
creaMve	
  tool.	
  It	
  culminated	
  in	
  an	
  installaMon	
  in	
  the	
  Southbank	
  Centre	
  in	
  early	
  
September	
  2012	
  which	
  was	
  itself	
  designed	
  to	
  encourage	
  interacMon	
  and	
  musical	
  
invenMon	
  from	
  visitors.	
  


Midi	
  is	
  30	
  years	
  old!	
  But	
  the	
  challenge	
  to	
  connect	
  our	
  tools	
  remains	
  as	
  important.	
  The	
  
new	
  challenge	
  is	
  to	
  go	
  beyond	
  connected	
  machines	
  and	
  to	
  find	
  ways	
  to	
  connect	
  
different	
  creators.	
  
Making art
ArMsMc	
  Development	
  
ENO	
  
MINI	
  Operas	
  

The	
  Museum	
  of	
  Non	
  ParMcipaMon	
  
Karen	
  Mirza	
  and	
  Brad	
  Butler	
  

‘…the	
  duo	
  developed	
  The	
  Museum	
  of	
  Non	
  ParMcipaMon:	
  a	
  roaming,	
  ever-­‐evolving	
  collecMon	
  of	
  audio-­‐
visual	
  works,	
  workshops,	
  presentaMons,	
  and	
  other	
  acMviMes	
  that	
  has	
  traveled	
  to	
  Egypt,	
  Pakistan,	
  
Germany,	
  and	
  the	
  UK.	
  Created	
  as	
  a	
  way	
  to	
  iniMate	
  and	
  build	
  dialogue	
  around	
  issues	
  of	
  direct	
  acMon,	
  
acMvism,	
  and	
  resistance	
  that	
  specific	
  to	
  its	
  temporary	
  locaMons—and	
  as	
  an	
  alternaMve	
  to	
  tradiMonal	
  
museums	
  as	
  repositories	
  of	
  coveted	
  objects—the	
  Museum	
  of	
  Non	
  ParMcipaMon	
  is	
  paradoxically	
  
dependent	
  on	
  parMcipaMon.’	
  [from	
  Walker	
  Art	
  Center	
  website]	
  
Making choices
Giving	
  your	
  audience	
  some	
  real	
  choices	
  beyond	
  the	
  purchase	
  of	
  a	
  Mcket	
  

Brooklyn	
  Museum	
  -­‐	
  ‘Brooklyns	
  Got	
  Talent’	
  
From	
  their	
  rather	
  brilliant	
  website:	
  ‘Brooklyn	
  Museum	
  is	
  tesMng	
  a	
  new	
  construct	
  of	
  audience	
  engagement	
  with	
  its	
  
current	
  exhibit	
  GO:	
  A	
  Community-­‐Curated	
  Open	
  Studio	
  Project.	
  	
  GO	
  combines	
  two	
  exisMng	
  tacMcs:	
  inviMng	
  the	
  
public	
  into	
  studios	
  of	
  working	
  arMsts	
  to	
  see	
  where	
  and	
  how	
  artwork	
  is	
  made,	
  and	
  crowdsourcing	
  the	
  selecMon	
  of	
  
that	
  artwork	
  through	
  an	
  open	
  voMng	
  process	
  which	
  then	
  makes	
  an	
  exhibiMon	
  at	
  the	
  museum.	
  	
  

During	
  the	
  GO	
  weekend,	
  1800	
  Brooklyn-­‐based	
  arMsts	
  were	
  asked	
  to	
  open	
  their	
  studios	
  to	
  the	
  community	
  on	
  
September	
  8–9,	
  2012.	
  Community	
  members	
  registered	
  as	
  voters	
  visited	
  studios	
  and	
  nominated	
  arMsts	
  for	
  
inclusion	
  in	
  a	
  group	
  exhibiMon	
  to	
  open	
  at	
  the	
  Brooklyn	
  Museum	
  onTarget	
  First	
  Saturday,	
  December	
  1,	
  2012.	
  	
  

There	
  was	
  of	
  course	
  anxiety	
  about	
  how	
  many	
  of	
  the	
  4,929	
  eligible	
  voters	
  (those	
  who	
  checked	
  in	
  to	
  more	
  than	
  5	
  
studios)	
  would	
  conMnue	
  their	
  engagement	
  into	
  the	
  nominaMon	
  phase.	
  We	
  anMcipated	
  that	
  we	
  would	
  lose	
  some	
  
people,	
  but	
  again,	
  as	
  has	
  o^en	
  happened	
  with	
  GO,	
  we	
  have	
  been	
  pleasantly	
  surprised	
  with	
  the	
  results.	
  

Our	
  nominaMon	
  period	
  ended	
  on	
  Tuesday	
  night.	
  We	
  received	
  9,457	
  nominaMons	
  over	
  seven	
  days.	
  Of	
  the	
  eligible	
  
voters,	
  78%	
  of	
  them	
  took	
  the	
  next	
  step	
  to	
  recommend	
  arMsts.	
  While	
  we	
  allowed	
  visitors	
  to	
  select	
  up	
  to	
  three	
  
arMsts,	
  many	
  chose	
  fewer—23%	
  nominated	
  1	
  arMst;	
  10%	
  nominated	
  2	
  arMsts;	
  and	
  67%	
  nominated	
  3	
  arMsts.’	
  They	
  
had	
  a	
  lot	
  of	
  trouble	
  with	
  the	
  app,	
  it	
  kept	
  crashing,	
  a	
  lot.	
  But	
  when	
  it	
  did	
  work	
  it	
  made	
  the	
  experience	
  really	
  fun	
  
for	
  families	
  touring	
  around.	
  

Comment	
  from	
  the	
  website:	
  

I	
  think	
  the	
  GO	
  Project	
  as	
  conceived	
  was	
  extremely	
  ambiMous,	
  risky	
  even.	
  As	
  one	
  of	
  the	
  arMsts	
  who	
  parMcipated,	
  I	
  
applaud	
  that	
  ambiMon.	
  The	
  Times	
  review	
  has	
  a	
  chastening	
  tone.	
  Everything	
  it	
  says	
  is	
  likely	
  accurate,	
  but	
  the	
  art	
  
world	
  suffers	
  in	
  general	
  from	
  not	
  enough	
  people	
  taking	
  enough	
  chances.	
  
Making meaning
In	
  John	
  Carey’s	
  book	
  ‘What	
  good	
  are	
  the	
  arts?’	
  he	
  points	
  out	
  that	
  
meanings	
  are	
  not	
  inherent	
  in	
  objects,	
  they	
  are	
  supplied	
  by	
  those	
  
who	
  interpret	
  them.	
  

So	
  it	
  ma_ers	
  a	
  great	
  deal	
  who	
  does	
  that	
  interpretaMon	
  if	
  we	
  want	
  
diverse	
  and	
  surprising	
  meaning	
  to	
  unfold	
  around	
  our	
  art.	
  

Many	
  organisaMons	
  are	
  experimenMng	
  with	
  different	
  ways	
  to	
  
encourage	
  the	
  generaMon	
  of	
  new	
  meaning	
  by	
  web	
  user	
  or	
  physical	
  
visitors.	
  Our	
  work	
  with	
  the	
  Wellcome	
  CollecMon	
  is	
  focusing	
  exactly	
  
that	
  challenge,	
  in	
  our	
  view	
  it	
  one	
  of	
  the	
  most	
  exciMng	
  ideas	
  that	
  
digitally	
  accessible	
  art	
  and	
  collecMons	
  gives	
  rise	
  to.	
  
Physical and digital 
combine to create
unique experiences
Digital	
  combined	
  with	
  physical	
  can	
  bring	
  different	
  audiences	
  together	
  
Google	
  Labs	
  and	
  Tellart	
  create	
  the	
  Chrome	
  web	
  labs	
  project	
  for	
  the	
  Science	
  Museum	
  

Digital	
  combined	
  with	
  physical	
  can	
  augment	
  your	
  gallery	
  experience	
  
The	
  Cleveland	
  Museum	
  of	
  Art	
  
h_p://www.clevelandart.org/artlens	
  

MONA	
  
h_p://journal.davidbyrne.com/2013/01/012113-­‐monaism.html	
  

Digital	
  combined	
  with	
  physical	
  	
  can	
  enable	
  new	
  kinds	
  of	
  storytelling	
  	
  
Punch	
  Drunk	
  collaboraMon	
  with	
  MIT	
  on	
  Sleep	
  no	
  more	
  
The	
  PlaystaMon	
  3	
  game	
  –	
  the	
  Wonderbook	
  

New	
  technologies	
  and	
  making	
  it	
  much	
  cheaper	
  to	
  capture	
  physical	
  gestures	
  and	
  with	
  be_er	
  
definiMon	
  
h_ps://leapmoMon.com/	
  
Forget Likes, Fans 
     Followers
The	
  term	
  social	
  media	
  obscures	
  something	
  that	
  is	
  Mmeless	
  about	
  the	
  way	
  humans	
  
connect	
  with	
  each	
  other	
  

We	
  can	
  easily	
  become	
  obsessed	
  with	
  the	
  tools	
  and	
  get	
  focused	
  on	
  the	
  the	
  thin	
  end	
  of	
  
the	
  story	
  

I’d	
  prefer	
  to	
  hear	
  about	
  your	
  conversaMon	
  strategy	
  than	
  your	
  social	
  media	
  strategy	
  

What	
  might	
  a	
  conversaMons	
  strategy	
  include?	
  

++	
  Having	
  something	
  to	
  talk	
  about	
  
++	
  Your	
  approach	
  to	
  being	
  interesMng	
  
++	
  Perhaps	
  more	
  importantly	
  –	
  your	
  way	
  of	
  being	
  interested	
  
++	
  Your	
  approach	
  to	
  sparking	
  new	
  conversaMons	
  
++	
  Your	
  approach	
  to	
  bringing	
  people	
  into	
  new	
  relaMonships	
  and	
  conversaMons	
  
++	
  Your	
  approach	
  to	
  responding	
  to	
  criMque	
  
++	
  Your	
  approach	
  to	
  acMvely	
  listening	
  

Some	
  cultural	
  organisaMons	
  do	
  listen	
  to	
  and	
  parMcipate	
  in	
  online	
  debate,	
  but	
  for	
  many	
  
it	
  remains	
  a	
  series	
  of	
  conversaMons	
  that	
  are	
  taking	
  place	
  elsewhere	
  –	
  out	
  of	
  earshot.	
  
We are all Mobile
At	
  Kings	
  Cross	
  recently	
  I	
  noMced	
  as	
  I	
  walked	
  alongside	
  the	
  taxi	
  rank	
  of	
  about	
  20	
  cabs	
  that	
  every	
  single	
  
driver	
  had	
  a	
  mobile	
  device	
  in	
  their	
  hand,	
  on	
  their	
  lap	
  or	
  leaning	
  on	
  the	
  wheel.	
  The	
  range	
  of	
  devices	
  was	
  
staggering,	
  I'm	
  not	
  sure	
  I	
  saw	
  the	
  same	
  device	
  twice.	
  There	
  were	
  different	
  Kindles,	
  iPads,	
  Samsung	
  
tablets,	
  and	
  every	
  kind	
  of	
  smart	
  phone.	
  Some	
  cabbies	
  were	
  texMng,	
  some	
  watching	
  TV,	
  some	
  reading,	
  
very	
  few	
  were	
  on	
  the	
  phone.	
  

Clearly	
  mobile	
  does	
  not	
  just	
  mean	
  the	
  device,	
  it	
  means	
  the	
  mode	
  of	
  experience	
  -­‐	
  to	
  be	
  mobile.	
  To	
  create	
  
great	
  mobile	
  experiences	
  is	
  an	
  interesMng	
  design	
  challenge	
  to	
  say	
  the	
  least.	
  

Arts	
  organisaMon	
  audience	
  have	
  a	
  bias	
  towards	
  the	
  use	
  of	
  high-­‐end	
  mobile	
  technology.	
  71%	
  of	
  visitors	
  to	
  
the	
  VA	
  in	
  autumn	
  2012	
  owned	
  a	
  smartphone	
  and	
  25%	
  of	
  the	
  rest	
  planned	
  to	
  buy	
  one	
  in	
  the	
  next	
  year	
  –	
  
compared	
  with	
  50%	
  of	
  the	
  general	
  populaMon.	
  	
  

The	
  big	
  debate	
  in	
  2012	
  and	
  likely	
  to	
  rage	
  this	
  year	
  as	
  well	
  is	
  how	
  to	
  respond	
  to	
  this	
  mobile	
  environment.	
  
OrganisaMons	
  are	
  now	
  weighing	
  up	
  the	
  benefits	
  of	
  creaMng	
  naMve	
  apps	
  for	
  devices	
  vs	
  a	
  more	
  web	
  app	
  
approach.	
  Or	
  they	
  are	
  considering	
  whether	
  to	
  create	
  a	
  bespoke	
  mobile	
  website	
  or	
  to	
  try	
  and	
  create	
  a	
  
responsive	
  design	
  approach	
  that	
  will	
  scale	
  elegantly	
  to	
  different	
  devices.	
  
The demands of
  on-demand
The	
  first	
  Mcketed	
  public	
  concert	
  was	
  in	
  London	
  in	
  1672.	
  It	
  was	
  organised	
  by	
  a	
  composer	
  and	
  violinist	
  called	
  John	
  banister	
  shortly	
  a^er	
  
he	
  was	
  fired	
  from	
  the	
  royal	
  band.	
  The	
  price	
  was	
  one	
  shilling	
  and	
  the	
  audience	
  could	
  make	
  requests.	
  By	
  1877	
  Edison	
  had	
  invented	
  the	
  
wax	
  cylinder	
  recorder.	
  The	
  sound	
  quality	
  led	
  him	
  to	
  iniMally	
  market	
  them	
  as	
  dictaMon	
  machines	
  

The	
  New	
  York	
  Times	
  predicted	
  that	
  this	
  would	
  lead	
  to	
  owners	
  becoming	
  collectors	
  of	
  speeches.	
  
To	
  quote	
  ”Whether	
  a	
  man	
  has	
  or	
  not	
  a	
  wine	
  cellar	
  he	
  will	
  certainly,	
  if	
  he	
  wishes	
  to	
  be	
  regarded	
  as	
  a	
  man	
  of	
  taste,	
  have	
  a	
  well	
  stocked	
  
oratorical	
  cellar.	
  

From	
  1990	
  TED	
  launched	
  as	
  an	
  expensive	
  event	
  you	
  would	
  never	
  be	
  going	
  to	
  
From	
  2006	
  we	
  had	
  TED	
  on-­‐demand	
  

Since	
  June	
  2006,	
  the	
  talks	
  have	
  been	
  offered	
  for	
  free	
  viewing	
  online,	
  under	
  A_ribuMon-­‐NonCommercial-­‐NoDerivs	
  CreaMve	
  Commons	
  
license,	
  through	
  TED.com.As	
  of	
  November	
  2011,	
  over	
  1,050	
  talks	
  are	
  available	
  free	
  online.By	
  January	
  2009	
  they	
  had	
  been	
  viewed	
  50	
  
million	
  Mmes.	
  In	
  June	
  2011,	
  the	
  viewing	
  figure	
  stood	
  at	
  more	
  than	
  500	
  million,	
  and	
  on	
  Tuesday	
  November	
  13,	
  2012,	
  TED	
  Talks	
  had	
  
been	
  watched	
  one	
  billion	
  Mmes	
  worldwide,	
  reflecMng	
  a	
  sMll	
  growing	
  global	
  audience.	
  [wikipedia]	
  

So	
  what	
  happened	
  in	
  2012?	
  

The	
  BBC	
  went	
  on-­‐demand	
  crazy	
  for	
  the	
  Olympics,	
  with	
  every	
  sport	
  having	
  its	
  own	
  on-­‐demand	
  channel.	
  
The	
  Arts	
  Council	
  with	
  the	
  BBC	
  focused	
  the	
  UK	
  arts	
  world	
  with	
  its	
  The	
  Space	
  project.	
  

Opera	
  went	
  big	
  for	
  on-­‐demand	
  but	
  it	
  split	
  the	
  pack.	
  Glyndebourne	
  worked	
  well	
  with	
  the	
  Guardian,	
  the	
  Royal	
  Opera	
  House	
  went	
  for	
  
cinemas	
  but	
  the	
  English	
  NaMonal	
  Opera	
  pushed	
  back.	
  Their	
  arMsMc	
  director	
  John	
  Berry	
  has	
  this	
  to	
  say	
  If	
  opera	
  in	
  cinema	
  becomes	
  the	
  
main	
  event	
  and	
  not	
  the	
  live	
  work	
  on	
  stage,	
  we	
  feel	
  that	
  is	
  not	
  a	
  step	
  forward	
  but	
  a	
  step	
  back,	
  he	
  said,	
  arguing	
  that	
  this	
  obsession	
  
about	
  pu9ng	
  work	
  out	
  into	
  the	
  cinema	
  can	
  distract	
  from	
  making	
  amazing	
  quality	
  work.	
  Speaking	
  to	
  The	
  Stage	
  newspaper,	
  he	
  added:	
  
It	
  is	
  not	
  a	
  priority.	
  It	
  doesn't	
  create	
  new	
  audiences	
  either.”	
  

David	
  Sabel,	
  the	
  head	
  of	
  digital	
  media	
  at	
  the	
  NaMonal	
  Theatre	
  and	
  producer	
  of	
  works	
  for	
  its	
  cinema	
  arm,	
  NT	
  Live,	
  said	
  the	
  experience	
  
of	
  watching	
  performances	
  in	
  a	
  cinema	
  rather	
  than	
  on	
  television	
  sMll	
  offers	
  a	
  shared	
  experience.	
  They	
  laugh	
  along	
  with	
  the	
  audience	
  
and	
  applaud	
  at	
  the	
  end.”	
  

One	
  conclusion	
  of	
  the	
  Arts	
  	
  Business/MTM	
  report	
  in	
  2010	
  was	
  that	
  the	
  vast	
  majority	
  of	
  people	
  who	
  access	
  online	
  cultural	
  
experiences	
  (videos,	
  recordings	
  etc.)	
  also	
  a_end	
  cultural	
  events.	
  It	
  notes	
  that	
  “Crucially,	
  this	
  (online)	
  engagement	
  augments,	
  rather	
  
than	
  replaces,	
  the	
  live	
  experience”.	
  
Intellectual property
battles will not resolve
     anytime soon
But	
  that	
  should	
  not	
  stop	
  us	
  trying	
  new	
  things	
  for	
  a	
  second	
  

Story	
  of	
  Google	
  Books	
  ba_le	
  with	
  the	
  AAP	
  

The	
  associaMon	
  of	
  american	
  publishers	
  launched	
  a	
  lawsuit	
  against	
  Google	
  in	
  2005.	
  in	
  2012	
  the	
  AAP	
  
se_led	
  –	
  It	
  took	
  around	
  seven	
  years	
  to	
  agree	
  this:	
  

US	
  publishers	
  can	
  choose	
  to	
  make	
  available	
  or	
  choose	
  to	
  remove	
  their	
  books	
  and	
  journals	
  digiMzed	
  by	
  
Google	
  for	
  its	
  Library	
  Project.	
  Those	
  deciding	
  not	
  to	
  remove	
  their	
  works	
  will	
  have	
  the	
  opMon	
  to	
  receive	
  a	
  
digital	
  copy	
  for	
  their	
  use.”	
  

The	
  strange	
  bit	
  is	
  that	
  these	
  are	
  pre_y	
  much	
  the	
  same	
  opt-­‐out	
  terms	
  that	
  Google	
  offered	
  the	
  AAP	
  when	
  
this	
  suit	
  started	
  almost	
  exactly	
  seven	
  years	
  ago.	
  So	
  why	
  the	
  seemingly	
  endless	
  fight?	
  Because	
  seven	
  years	
  
ago	
  the	
  e-­‐book	
  market	
  was	
  very	
  young	
  and	
  the	
  publishers	
  were	
  in	
  freak-­‐out	
  mode.	
  

The	
  iniMaMve	
  has	
  been	
  hailed	
  for	
  its	
  potenMal	
  to	
  offer	
  unprecedented	
  access	
  to	
  what	
  may	
  become	
  the	
  
largest	
  online	
  body	
  of	
  human	
  knowledge[9][10]	
  and	
  promoMng	
  the	
  democraMzaMon	
  of	
  knowledge,[11]	
  
but	
  it	
  has	
  also	
  been	
  criMcized	
  for	
  potenMal	
  copyright	
  violaMons.	
  As	
  of	
  March	
  2012,	
  the	
  number	
  of	
  
scanned	
  books	
  was	
  over	
  20	
  million,	
  but	
  the	
  scanning	
  process	
  has	
  slowed	
  down.[13]	
  Google	
  esMmated	
  in	
  
2010	
  that	
  there	
  were	
  about	
  130	
  million	
  unique	
  books	
  in	
  the	
  world,[14][15]	
  and	
  stated	
  that	
  it	
  intended	
  to	
  
scan	
  all	
  of	
  them	
  by	
  the	
  end	
  of	
  the	
  decade.	
  

WHAT	
  on	
  earth	
  is	
  going	
  to	
  happen	
  when	
  3D	
  printers	
  become	
  mainstream?	
  

These	
  skirmishes	
  are	
  really	
  creaMng	
  a	
  grey	
  haze	
  about	
  things	
  we	
  need	
  to	
  and	
  can	
  change:	
  

Looser	
  collaboraMve	
  IP	
  contracts	
  –	
  creaMve	
  partnership	
  
Who is giving?
Who is paying?
People	
  in	
  the	
  arts	
  know	
  this	
  well:	
  The	
  gi^	
  economy	
  runs	
  alongside	
  the	
  market	
  economy	
  

The	
  evidence	
  shows	
  that	
  greater	
  engagement	
  in	
  the	
  arts	
  leads	
  to	
  greater	
  giving	
  
If	
  you	
  only	
  focus	
  on	
  making	
  your	
  audience	
  consumers	
  of	
  your	
  excellent	
  wares	
  rather	
  than	
  parMcipants	
  or	
  
it	
  is	
  harder	
  to	
  ask	
  for	
  more	
  money.	
  You	
  are	
  almost	
  training	
  audiences	
  not	
  to.	
  We	
  all	
  need	
  to	
  create	
  stories	
  
that	
  make	
  the	
  case	
  for	
  support.	
  Outreach,	
  learning	
  and	
  community	
  projects	
  can	
  have	
  a	
  vital	
  visibility	
  
online,	
  that	
  enable	
  your	
  organisaMon	
  to	
  tell	
  the	
  fuller	
  story	
  about	
  your	
  mission.	
  

An	
  independent	
  report	
  commissioned	
  by	
  the	
  Secretary	
  of	
  State	
  for	
  Culture,	
  Media	
  and	
  Sport	
  on	
  the	
  
scope	
  for	
  harnessing	
  digital	
  technology	
  to	
  boost	
  charitable	
  giving	
  to	
  the	
  culture	
  and	
  heritage	
  sectors	
  
made	
  these	
  high-­‐level	
  recommendaMons	
  to	
  Government:	
  

Encourage	
  the	
  industry	
  to	
  collaborate	
  to	
  simplify	
  digital	
  giving	
  systems	
  
Extend	
  the	
  Digital	
  RD	
  Fund	
  
Introduce	
  a	
  matching	
  scheme	
  for	
  online	
  donaMons	
  
Join	
  up	
  Government	
  policy	
  on	
  philanthropy	
  and	
  giving	
  
The	
  funding	
  picture	
  is	
  shi^ing,	
  in	
  my	
  view	
  in	
  three	
  posiMve	
  ways:	
  
Crowd	
  funding	
  	
  
Public	
  InnovaMon	
  funding	
  
Corporate	
  funding	
  

Here	
  let’s	
  focus	
  on	
  Crowd	
  funding	
  

Kickstarter	
  came	
  to	
  the	
  UK	
  at	
  the	
  end	
  of	
  October	
  -­‐	
  h_p://www.kickstarter.com/	
  Kickstarter	
  is	
  an	
  American-­‐based	
  private	
  
for-­‐profit	
  company	
  founded	
  in	
  2009	
  that	
  provides	
  through	
  its	
  website	
  tools	
  to	
  fund	
  raise	
  for	
  creaMve	
  projects	
  via	
  crowd	
  
funding.[1]	
  
StaMsMcs	
  for	
  projects	
  from	
  UK-­‐based	
  creators	
  (October	
  31,	
  2012	
  —	
  November	
  30,	
  2012)	
  
Total	
  Pledged:	
  £2,069,164	
  -­‐	
  Total	
  Backers:	
  45,799	
  -­‐	
  Launched	
  Projects:	
  407	
  

Successfully	
  Funded	
  Projects:	
  30In	
  Kickstarter's	
  first	
  month	
  in	
  the	
  UK,	
  an	
  amazing	
  £2	
  million	
  was	
  pledged	
  to	
  UK	
  creators.	
  
That	
  works	
  out	
  to	
  £48	
  in	
  pledges	
  each	
  minute.Of	
  the	
  400	
  projects	
  that	
  have	
  launched,	
  30	
  have	
  already	
  been	
  successfully	
  
funded	
  and	
  many	
  more	
  are	
  on	
  their	
  way.	
  A	
  public	
  art	
  project	
  called	
  the	
  Chime	
  Pavilion	
  was	
  the	
  first	
  successfully	
  funded	
  
project,	
  with	
  triple	
  its	
  funding	
  goal.	
  The	
  very	
  first	
  project	
  to	
  launch,	
  a	
  hardware	
  project	
  called	
  Picade,	
  was	
  successfully	
  
funded	
  with	
  £74,000	
  pledged	
  —	
  double	
  its	
  funding	
  Where	
  are	
  those	
  backers	
  located?	
  	
  
Here's	
  a	
  breakdown:	
  UK	
  backers:	
  39%	
  -­‐	
  EU	
  backers:	
  23%	
  -­‐	
  US	
  backers:	
  23%	
  -­‐	
  Other	
  areas:	
  15	
  

To	
  date,	
  39%	
  of	
  backers	
  have	
  come	
  from	
  within	
  the	
  UK	
  and	
  61%	
  have	
  come	
  from	
  outside	
  of	
  it.	
  (For	
  US	
  projects,	
  78%	
  of	
  
backers	
  have	
  been	
  from	
  the	
  US	
  and	
  22%	
  outside	
  of	
  it.)	
  Of	
  the	
  EU	
  countries,	
  Germany,	
  Sweden,	
  France,	
  Denmark,	
  and	
  the	
  
Netherlands	
  are	
  home	
  to	
  the	
  most	
  backers	
  so	
  far.	
  

Most,	
  but	
  not	
  all,	
  successful	
  crowd	
  schemes	
  have	
  the	
  following	
  characterisMcs:	
  

+++	
  They	
  rely	
  on	
  large	
  numbers	
  of	
  small	
  donaMons,	
  playing	
  on	
  the	
  sense	
  of	
  “Being	
  in	
  with	
  the	
  In-­‐Crowd”,	
  usually	
  at	
  levels	
  
of	
  money	
  that	
  supporters	
  are	
  prepared	
  to	
  lose;	
  	
  

+++	
  They	
  involve	
  some	
  form	
  of	
  reciprocal	
  value,	
  such	
  as	
  a	
  number	
  of	
  Mckets	
  to	
  the	
  opening	
  night	
  of	
  the	
  film,	
  signed	
  copies	
  
of	
  the	
  album	
  or	
  book	
  or,	
  in	
  the	
  case	
  of	
  
investment	
  funding,	
  a	
  prospect	
  of	
  financial	
  return;	
  

+++	
  They	
  are	
  typically	
  personalised,	
  with	
  the	
  sponsor	
  or	
  fundraiser	
  being	
  idenMfiable,	
  so	
  providing	
  funding	
  is	
  essenMally	
  a	
  
social	
  act,	
  not	
  an	
  economic	
  transacMon.	
  
-----------------
Forget the wow
Focus on your core 
   ( t h a t w i l l r e a l l y w o w t h e m ! )
Put the user at the
centre of your world
You need a mixed up team
From
  top
   to
bottom
S o t h a t y o u c a n 	




Plan
Adapt
Emerge
L a s t l y 	



 We all need to help create the
technolog y-ar tists of tomorrow
J u s t i n S p o o n e r D i r e c t o r a t U n t h i n k a b l e C o n s u l t i n g 	


               j u s t i n @ u n t h i n k a b l e c o n s u l t i n g . c o m

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Digital approaches for the arts - 2013 - Unthinkable Consulting

  • 1. Digital approaches for the arts w i t h s o m e s p e a k e r ’s n o t e s J u s t i n S p o o n e r D i r e c t o r a t U n t h i n k a b l e C o n s u l t i n g
  • 2. One idea that we hold dear at Unthinkable is that technology is about creating better connections, not just more connections.! Better connections between people.! Better connections between ideas.! Better connections between ideas and people, and people and machines! It permeates all our thinking and you’ll see that bias running through my talk
  • 4. George Lois: “Trends are a search for something safe – and a reliance on them leads to oblivion….Trends can tyrannize; trends are traps. In any creative industry, the fact that others are moving in a certain directions is always proof positive, at least to me, that a new directions is the only direction. (Damn Good Advice by George Lois)! That art is vital is not likely to be questioned in this room.! But is digital vital? The first trend is to answer quickly and enthusiastically yes. What else could you say in good company like this?! But consider your own view to digital. ! Does it make art better, does it help your organisations grow and therefore celebrate or create more of it? Is digital purely the means or can it be the ends? Does digital enhance experiences for audiences and participants? Is the effort of making great digital experiences worth it for you and your organisation? Can you really create better creative connections with it?! As you assess these trends I put before you like some digital arts evangelist, I’d like you to push back a little and keep your critical faculties primed and ready.!
  • 5. We are not to be led by technology
  • 6. There  is  a  tremendous  pressure  to  keep  up  with  the  next  big  thing.   Simply  responding  to  that  pressure  means  le9ng  technological   change  happen  to  you.   I’d  like  to  start  this  session  building  out  from  the  end  of  a  previous   session.   The  Engaging  Digital  Audiences  in  Museums  conference  that   happened  in  July  2012.  It  brought  together  museum  people  and   technologists.   To  quote  from  the  blog  post  summary  –     Despite  being  a  conference  about  technology  use,  everyone  was  very   clear  that  it  is  very  necessary  to  resist  being  technology  driven.  
  • 8. In  his  later  years  Percy  Grainger  on  yet  another  of  his  missions  wanted   to  purge  the  English  language  of  words  with  LaMn  roots,  so  the  word   “museum”  was,  in  his  system,  to  be  replaced  with  the  term  “Hoard   House”   There  has  been  so  much  work  done  on  moving  museums  away  from   this  hoarding  idea  towards  a  perhaps  more  enlightened  role.  But  it  is   starMng  to  feel  like  there  is  a  new  possibility  opening  up,  enabled  by   digital  technology,  to  get  back  to  that  hoard  house  idea.  But  this  Mme   the  Hoard  House  is  also  my  house.   Examples   Rijksmuseum   Google  Art  Project   Google  Cultural  InsMtute   Retronaut   YouTube  Time  Machine    
  • 10. The  visual  arts  are  all  of  a  moment  reinvenMng  themselves  in  the  form  of  highly  approachable   digital  shops   The  Economist  very  recently  did  a  piece  on  this  latest  trend.   The  first  brilliant  line  of  the  arMcle  is  this  -­‐  FEW  cultural  mediums  have  defied  the  digital  revoluMon   quite  like  the  art  market.   This  piece  led  me  to  consider  an  intriguing  tension  that  the  visual  arts  have  always  had  to  grapple   with  –  the  relaMonship  between  their  commercial  drivers  and  their  public  purpose   Something  that  feels  like  a  Mghter  Mghtrope  than  ever.   Artsy  is  a  shop  that  seems  to  want  to  put  enormous  efforts  into  a  user  experience  that  focuses  on   the  pleasure  of  discovery  –  without  the  need  to  purchase  but  always  the  possibility   Examples   Art.sy   Etsy   Culture  Label   S.EdiMon   Art  Space   Art  Finder  
  • 11. The internet turns us all into memory institutions
  • 12. Whether  we  like  it  or  not  increasingly  our  role  will  be  to  provide  the  basis  of  a  public  memory   Tony  Ageh  –  Controller  of  Archive  Development  at  the  BBC,  has  coined  a  term  –  Digital  Public  Space   He  doesn’t  mean  the  name  to  sound  like  a  website  or  a  thing,  it  is  more  like  an  agenda  –  one  I  think  is   worth  considering:   He  envisages  a  way  we  could  make  content  available  to  the  public  that  has  these  defining  characterisMcs   openness,  persistence,  engagement,  partnerships,  access  and  public  benefit.     Of  all  these  let  me  focus  on  persistence  for  a  moment   The  arts  are  fantasMcally  good  at  creaMng  fleeMng  moments  –  a  great  coming  together  of  art,  arMsts  and   audience  and  then  –  poof  –  its  gone.  Just  a  memory  for  those  parMcipants  and  quite  o^en  some  well   cra^ed  markeMng  material  all  wri_en  in  future  tense  describing  in  glowing  terms  an  event  that  had  yet  to   be.   What  could  and  should  have  been  le^  behind?  The  last  few  years  of  digital  development  are  challenging   us  all  to  come  up  with  a  new  answer  that  be_er  fits  our  public  purpose.   Three  examples  of  this  ongoing  cultural  preservaMon  –  historic  building  conservators,  those  sites  like   retronauts  and  Jubliee  Mme  capsule,  developers  who  create  simulators  of  past  computer  technology  so   that  we  can  access  our  digital  pasts.  The  company  code  mysMcs  has  created  a  number  of  these  simulators   and  created  apps  for  iOS.  
  • 13. Some  like  the  New  Museum  are  making  available  their  own  insMtuMonal  memories  as  a  lens  on  the  art.   ‘Since  1977  the  New  Museum  has  been  in  the  forefront  of  presenMng  contemporary  art  and  cultural   pracMce  in  New  York  City.  The  Digital  Archive  provides  researchers  with  free  online  access  to  primary   source  materials  from  New  Museum  exhibiMons,  public  programs,  and  publicaMons.   Through  this  interface,  users  can  explore  approximately  7,500  wri_en  and  visual  records,  as  well  as  a   searchable  database  of  over  4,000  arMsts,  curators,  and  organizaMons  associated  with  the  New  Museum's   programming.  New  materials  are  being  processed,  digiMzed,  and  added  to  the  Digital  Archive  as  they   become  available.’   Jubilee  Mme  capsule   ‘Last  year  saw  the  Queen  celebrate  her  Diamond  Jubilee  and  60  years  as  head  of  the  Commonwealth.To   mark  both  the  Royal  Commonwealth  Society  created  the  Jubilee  Time  Capsule  an  online  social  archive,   containing  stories  from  people  across  all  54  Commonwealth  countries,  either  as  a  wri_en  memory,  a   film,  an  audio  recording  or  a  photographic  memory.   Over  37,000  people  submi_ed  contribuMons,  via  jubileeMmecapsule.org  and  an  Apple  app.  But  80,000   stories  were  collected  in  all  and  live  on  the  site.   Some  of  the  other  best  entries  are  of  7th  June  1954  –  The  legacy  of  Alan  Turing  as  remembered  by  his   former  PhD  student,  and  14th  November  1990  –  a  personal  account  by  Paralympic  athlete  Oscar   Pistorius,  who  recalls  his  childhood  realisaMon  that  disability  is  not  synonymous  with  disadvantage.’   Capsool  the  company  behind  delivering  that  project  call  themselves  –  Inventors  of  the  temporal  web  
  • 14. Curation is an essential public service
  • 15. Whether  it  is  done  by  you,  an  expert  out  there,  or  your  audience   Let’s  explore  this  highly  contenMous  word  curaMon:   There  are  blogs  and  websites  driven  by  personal  energy  and  commitment  like  one  of  my  favourites   Brainpickings  that  trawl  through  several  lifeMme’s  worth  of  art  and  culture  related  material  in  order  to   bring  me  the  top  picks.   There  is  automated  curaMon  that  happens  on  sites  like  Art.sy  for  visual  art  and  Last.Fm  for  music   There  are  organisaMons  like  the  Walker  Art  Center  that  use  editorial  curaMon  as  a  way  to  be  interested  in   the  world  around  them   There  are  the  thousands  upon  thousands  of  tumblogs  and  pinboards  –  where  cascades  of  images  pour   down  the  screen,  somehow  conveying  connecMons  and  odd  juxtaposiMons  as  they  go  -­‐  these  sites  force   you  to  engage  and  derive  meaning,  significance  or  at  the  very  least  pleasure  from  a  seemingly  random   grouping  of  pictures.   ‘ArMsts  o^en  cling  to  control  of  their  work  and  the  context  of  its  display,  but  to  interact  with  Tumblr,  they   must  give  up  that  control.  Art  on  Tumblr  might  get  seen  by  many  people,  but  1,000  reblogs  doesn’t  mean   anyone  will  be  looking  at  your  art  the  next  week,  know  who  made  it  or  understand  it  in  a  meaningful   way.’   Hyperallergic  and  Tumblr  have  joined  forces  to  present  “ The  World’s  First  Tumblr  Art  Symposium.”  –   March  9th  
  • 16. Silbermann  Pinterest’s  co  ownner  suggests  that  collecMng  online  is  a  form  of  self-­‐ expression  for  people  who  don’t  create.  “If  you  walk  around  Brooklyn  and  ask   people  how  they  express  themselves,”  he  said  in  a  speech  at  New  York  University,   “everyone’s  a  musician  or  an  arMst  or  a  filmmaker.  But  most  of  us  aren’t  that   interesMng.  Most  of  us  are  just  consumers  of  that.  And  when  we  collect  things   and  when  we  share  those  collecMons  with  people,  that’s  how  we  show  who  we   are  in  the  world.”   This  is  what  Lauren  Northop  form  the  Hermitage  Museum  and  Gardens  (Virginia)   has  to  say:   If  anything  has  ever  moved  me  to  punch  my  fist  through  my  computer  screen,  it  is   the  recent  gross  misappropriaMon  of  the  word  CURATE,  most  parMcularly  by  a   certain  type  of  blogger.  The  flagrant  misuse  of  this  sacred  (to  me,  and  I  assume  to   other  curators)  word  has  spread  like  wildfire  through  the  precious  world  of  home,   cra^  and  decor  blogging  and  is  infecMng  the  internet  like  a  virus.   The  very  meaning  of  the  word  is  starMng  to  change,  and  that  makes  me  crazy.  
  • 19. The  great  power  and  saMsfacMon  of  art  is  o^en  found  in  the  making   Can  digital  help  us  make  that  art,  can  it  bring  new  people  into  the  experience,  can  it   enrich  our  relaMonship  with  the  act  of  making?  
  • 20. ConnecMng  creators  of  all  kinds  is  essenMal   Unthinakble  worked  with  Heart  n  Soul  on  the  Dean  Rodney  Singers  project  in  2012.   It's  a  project  that's  near  impossible  to  summarise  without  pictures,  sound  and  a  great   deal  of  hand  waving,  but  here's  an  a_empt:  the  singer  and  composer  Dean  Rodney   had  a  vision  of  an  internaMonal  collaboraMon  involving  72  musicians,  singers  and   dancers  both  with  and  without  learning  disabilites  in  seven  countries  to  create   something  amazing  together  as  part  of  London  2012.  As  the  project  began  to  take   pracMcal  shape,  this  involved  Dean,  working  with  Charles  Stuart,  generaMng  23  tracks   of  raw  musical  material,  which  could  then  have  layers  of  musical  and  visual  creaMvity   overlaid  by  arMsts  in  Brazil,  South  Africa,  Germany,  CroaMa,  China,  Japan  and  Britain.   The  song  creaMon  process  ran  across  several  phases  and  used  iPads  as  the  primary   creaMve  tool.  It  culminated  in  an  installaMon  in  the  Southbank  Centre  in  early   September  2012  which  was  itself  designed  to  encourage  interacMon  and  musical   invenMon  from  visitors.   Midi  is  30  years  old!  But  the  challenge  to  connect  our  tools  remains  as  important.  The   new  challenge  is  to  go  beyond  connected  machines  and  to  find  ways  to  connect   different  creators.  
  • 22. ArMsMc  Development   ENO   MINI  Operas   The  Museum  of  Non  ParMcipaMon   Karen  Mirza  and  Brad  Butler   ‘…the  duo  developed  The  Museum  of  Non  ParMcipaMon:  a  roaming,  ever-­‐evolving  collecMon  of  audio-­‐ visual  works,  workshops,  presentaMons,  and  other  acMviMes  that  has  traveled  to  Egypt,  Pakistan,   Germany,  and  the  UK.  Created  as  a  way  to  iniMate  and  build  dialogue  around  issues  of  direct  acMon,   acMvism,  and  resistance  that  specific  to  its  temporary  locaMons—and  as  an  alternaMve  to  tradiMonal   museums  as  repositories  of  coveted  objects—the  Museum  of  Non  ParMcipaMon  is  paradoxically   dependent  on  parMcipaMon.’  [from  Walker  Art  Center  website]  
  • 24. Giving  your  audience  some  real  choices  beyond  the  purchase  of  a  Mcket   Brooklyn  Museum  -­‐  ‘Brooklyns  Got  Talent’   From  their  rather  brilliant  website:  ‘Brooklyn  Museum  is  tesMng  a  new  construct  of  audience  engagement  with  its   current  exhibit  GO:  A  Community-­‐Curated  Open  Studio  Project.    GO  combines  two  exisMng  tacMcs:  inviMng  the   public  into  studios  of  working  arMsts  to  see  where  and  how  artwork  is  made,  and  crowdsourcing  the  selecMon  of   that  artwork  through  an  open  voMng  process  which  then  makes  an  exhibiMon  at  the  museum.     During  the  GO  weekend,  1800  Brooklyn-­‐based  arMsts  were  asked  to  open  their  studios  to  the  community  on   September  8–9,  2012.  Community  members  registered  as  voters  visited  studios  and  nominated  arMsts  for   inclusion  in  a  group  exhibiMon  to  open  at  the  Brooklyn  Museum  onTarget  First  Saturday,  December  1,  2012.     There  was  of  course  anxiety  about  how  many  of  the  4,929  eligible  voters  (those  who  checked  in  to  more  than  5   studios)  would  conMnue  their  engagement  into  the  nominaMon  phase.  We  anMcipated  that  we  would  lose  some   people,  but  again,  as  has  o^en  happened  with  GO,  we  have  been  pleasantly  surprised  with  the  results.   Our  nominaMon  period  ended  on  Tuesday  night.  We  received  9,457  nominaMons  over  seven  days.  Of  the  eligible   voters,  78%  of  them  took  the  next  step  to  recommend  arMsts.  While  we  allowed  visitors  to  select  up  to  three   arMsts,  many  chose  fewer—23%  nominated  1  arMst;  10%  nominated  2  arMsts;  and  67%  nominated  3  arMsts.’  They   had  a  lot  of  trouble  with  the  app,  it  kept  crashing,  a  lot.  But  when  it  did  work  it  made  the  experience  really  fun   for  families  touring  around.   Comment  from  the  website:   I  think  the  GO  Project  as  conceived  was  extremely  ambiMous,  risky  even.  As  one  of  the  arMsts  who  parMcipated,  I   applaud  that  ambiMon.  The  Times  review  has  a  chastening  tone.  Everything  it  says  is  likely  accurate,  but  the  art   world  suffers  in  general  from  not  enough  people  taking  enough  chances.  
  • 26. In  John  Carey’s  book  ‘What  good  are  the  arts?’  he  points  out  that   meanings  are  not  inherent  in  objects,  they  are  supplied  by  those   who  interpret  them.   So  it  ma_ers  a  great  deal  who  does  that  interpretaMon  if  we  want   diverse  and  surprising  meaning  to  unfold  around  our  art.   Many  organisaMons  are  experimenMng  with  different  ways  to   encourage  the  generaMon  of  new  meaning  by  web  user  or  physical   visitors.  Our  work  with  the  Wellcome  CollecMon  is  focusing  exactly   that  challenge,  in  our  view  it  one  of  the  most  exciMng  ideas  that   digitally  accessible  art  and  collecMons  gives  rise  to.  
  • 27. Physical and digital combine to create unique experiences
  • 28. Digital  combined  with  physical  can  bring  different  audiences  together   Google  Labs  and  Tellart  create  the  Chrome  web  labs  project  for  the  Science  Museum   Digital  combined  with  physical  can  augment  your  gallery  experience   The  Cleveland  Museum  of  Art   h_p://www.clevelandart.org/artlens   MONA   h_p://journal.davidbyrne.com/2013/01/012113-­‐monaism.html   Digital  combined  with  physical    can  enable  new  kinds  of  storytelling     Punch  Drunk  collaboraMon  with  MIT  on  Sleep  no  more   The  PlaystaMon  3  game  –  the  Wonderbook   New  technologies  and  making  it  much  cheaper  to  capture  physical  gestures  and  with  be_er   definiMon   h_ps://leapmoMon.com/  
  • 29. Forget Likes, Fans Followers
  • 30. The  term  social  media  obscures  something  that  is  Mmeless  about  the  way  humans   connect  with  each  other   We  can  easily  become  obsessed  with  the  tools  and  get  focused  on  the  the  thin  end  of   the  story   I’d  prefer  to  hear  about  your  conversaMon  strategy  than  your  social  media  strategy   What  might  a  conversaMons  strategy  include?   ++  Having  something  to  talk  about   ++  Your  approach  to  being  interesMng   ++  Perhaps  more  importantly  –  your  way  of  being  interested   ++  Your  approach  to  sparking  new  conversaMons   ++  Your  approach  to  bringing  people  into  new  relaMonships  and  conversaMons   ++  Your  approach  to  responding  to  criMque   ++  Your  approach  to  acMvely  listening   Some  cultural  organisaMons  do  listen  to  and  parMcipate  in  online  debate,  but  for  many   it  remains  a  series  of  conversaMons  that  are  taking  place  elsewhere  –  out  of  earshot.  
  • 31. We are all Mobile
  • 32. At  Kings  Cross  recently  I  noMced  as  I  walked  alongside  the  taxi  rank  of  about  20  cabs  that  every  single   driver  had  a  mobile  device  in  their  hand,  on  their  lap  or  leaning  on  the  wheel.  The  range  of  devices  was   staggering,  I'm  not  sure  I  saw  the  same  device  twice.  There  were  different  Kindles,  iPads,  Samsung   tablets,  and  every  kind  of  smart  phone.  Some  cabbies  were  texMng,  some  watching  TV,  some  reading,   very  few  were  on  the  phone.   Clearly  mobile  does  not  just  mean  the  device,  it  means  the  mode  of  experience  -­‐  to  be  mobile.  To  create   great  mobile  experiences  is  an  interesMng  design  challenge  to  say  the  least.   Arts  organisaMon  audience  have  a  bias  towards  the  use  of  high-­‐end  mobile  technology.  71%  of  visitors  to   the  VA  in  autumn  2012  owned  a  smartphone  and  25%  of  the  rest  planned  to  buy  one  in  the  next  year  –   compared  with  50%  of  the  general  populaMon.     The  big  debate  in  2012  and  likely  to  rage  this  year  as  well  is  how  to  respond  to  this  mobile  environment.   OrganisaMons  are  now  weighing  up  the  benefits  of  creaMng  naMve  apps  for  devices  vs  a  more  web  app   approach.  Or  they  are  considering  whether  to  create  a  bespoke  mobile  website  or  to  try  and  create  a   responsive  design  approach  that  will  scale  elegantly  to  different  devices.  
  • 33. The demands of on-demand
  • 34. The  first  Mcketed  public  concert  was  in  London  in  1672.  It  was  organised  by  a  composer  and  violinist  called  John  banister  shortly  a^er   he  was  fired  from  the  royal  band.  The  price  was  one  shilling  and  the  audience  could  make  requests.  By  1877  Edison  had  invented  the   wax  cylinder  recorder.  The  sound  quality  led  him  to  iniMally  market  them  as  dictaMon  machines   The  New  York  Times  predicted  that  this  would  lead  to  owners  becoming  collectors  of  speeches.   To  quote  ”Whether  a  man  has  or  not  a  wine  cellar  he  will  certainly,  if  he  wishes  to  be  regarded  as  a  man  of  taste,  have  a  well  stocked   oratorical  cellar.   From  1990  TED  launched  as  an  expensive  event  you  would  never  be  going  to   From  2006  we  had  TED  on-­‐demand   Since  June  2006,  the  talks  have  been  offered  for  free  viewing  online,  under  A_ribuMon-­‐NonCommercial-­‐NoDerivs  CreaMve  Commons   license,  through  TED.com.As  of  November  2011,  over  1,050  talks  are  available  free  online.By  January  2009  they  had  been  viewed  50   million  Mmes.  In  June  2011,  the  viewing  figure  stood  at  more  than  500  million,  and  on  Tuesday  November  13,  2012,  TED  Talks  had   been  watched  one  billion  Mmes  worldwide,  reflecMng  a  sMll  growing  global  audience.  [wikipedia]   So  what  happened  in  2012?   The  BBC  went  on-­‐demand  crazy  for  the  Olympics,  with  every  sport  having  its  own  on-­‐demand  channel.   The  Arts  Council  with  the  BBC  focused  the  UK  arts  world  with  its  The  Space  project.   Opera  went  big  for  on-­‐demand  but  it  split  the  pack.  Glyndebourne  worked  well  with  the  Guardian,  the  Royal  Opera  House  went  for   cinemas  but  the  English  NaMonal  Opera  pushed  back.  Their  arMsMc  director  John  Berry  has  this  to  say  If  opera  in  cinema  becomes  the   main  event  and  not  the  live  work  on  stage,  we  feel  that  is  not  a  step  forward  but  a  step  back,  he  said,  arguing  that  this  obsession   about  pu9ng  work  out  into  the  cinema  can  distract  from  making  amazing  quality  work.  Speaking  to  The  Stage  newspaper,  he  added:   It  is  not  a  priority.  It  doesn't  create  new  audiences  either.”   David  Sabel,  the  head  of  digital  media  at  the  NaMonal  Theatre  and  producer  of  works  for  its  cinema  arm,  NT  Live,  said  the  experience   of  watching  performances  in  a  cinema  rather  than  on  television  sMll  offers  a  shared  experience.  They  laugh  along  with  the  audience   and  applaud  at  the  end.”   One  conclusion  of  the  Arts    Business/MTM  report  in  2010  was  that  the  vast  majority  of  people  who  access  online  cultural   experiences  (videos,  recordings  etc.)  also  a_end  cultural  events.  It  notes  that  “Crucially,  this  (online)  engagement  augments,  rather   than  replaces,  the  live  experience”.  
  • 35. Intellectual property battles will not resolve anytime soon
  • 36. But  that  should  not  stop  us  trying  new  things  for  a  second   Story  of  Google  Books  ba_le  with  the  AAP   The  associaMon  of  american  publishers  launched  a  lawsuit  against  Google  in  2005.  in  2012  the  AAP   se_led  –  It  took  around  seven  years  to  agree  this:   US  publishers  can  choose  to  make  available  or  choose  to  remove  their  books  and  journals  digiMzed  by   Google  for  its  Library  Project.  Those  deciding  not  to  remove  their  works  will  have  the  opMon  to  receive  a   digital  copy  for  their  use.”   The  strange  bit  is  that  these  are  pre_y  much  the  same  opt-­‐out  terms  that  Google  offered  the  AAP  when   this  suit  started  almost  exactly  seven  years  ago.  So  why  the  seemingly  endless  fight?  Because  seven  years   ago  the  e-­‐book  market  was  very  young  and  the  publishers  were  in  freak-­‐out  mode.   The  iniMaMve  has  been  hailed  for  its  potenMal  to  offer  unprecedented  access  to  what  may  become  the   largest  online  body  of  human  knowledge[9][10]  and  promoMng  the  democraMzaMon  of  knowledge,[11]   but  it  has  also  been  criMcized  for  potenMal  copyright  violaMons.  As  of  March  2012,  the  number  of   scanned  books  was  over  20  million,  but  the  scanning  process  has  slowed  down.[13]  Google  esMmated  in   2010  that  there  were  about  130  million  unique  books  in  the  world,[14][15]  and  stated  that  it  intended  to   scan  all  of  them  by  the  end  of  the  decade.   WHAT  on  earth  is  going  to  happen  when  3D  printers  become  mainstream?   These  skirmishes  are  really  creaMng  a  grey  haze  about  things  we  need  to  and  can  change:   Looser  collaboraMve  IP  contracts  –  creaMve  partnership  
  • 37. Who is giving? Who is paying?
  • 38. People  in  the  arts  know  this  well:  The  gi^  economy  runs  alongside  the  market  economy   The  evidence  shows  that  greater  engagement  in  the  arts  leads  to  greater  giving   If  you  only  focus  on  making  your  audience  consumers  of  your  excellent  wares  rather  than  parMcipants  or   it  is  harder  to  ask  for  more  money.  You  are  almost  training  audiences  not  to.  We  all  need  to  create  stories   that  make  the  case  for  support.  Outreach,  learning  and  community  projects  can  have  a  vital  visibility   online,  that  enable  your  organisaMon  to  tell  the  fuller  story  about  your  mission.   An  independent  report  commissioned  by  the  Secretary  of  State  for  Culture,  Media  and  Sport  on  the   scope  for  harnessing  digital  technology  to  boost  charitable  giving  to  the  culture  and  heritage  sectors   made  these  high-­‐level  recommendaMons  to  Government:   Encourage  the  industry  to  collaborate  to  simplify  digital  giving  systems   Extend  the  Digital  RD  Fund   Introduce  a  matching  scheme  for  online  donaMons   Join  up  Government  policy  on  philanthropy  and  giving  
  • 39. The  funding  picture  is  shi^ing,  in  my  view  in  three  posiMve  ways:   Crowd  funding     Public  InnovaMon  funding   Corporate  funding   Here  let’s  focus  on  Crowd  funding   Kickstarter  came  to  the  UK  at  the  end  of  October  -­‐  h_p://www.kickstarter.com/  Kickstarter  is  an  American-­‐based  private   for-­‐profit  company  founded  in  2009  that  provides  through  its  website  tools  to  fund  raise  for  creaMve  projects  via  crowd   funding.[1]   StaMsMcs  for  projects  from  UK-­‐based  creators  (October  31,  2012  —  November  30,  2012)   Total  Pledged:  £2,069,164  -­‐  Total  Backers:  45,799  -­‐  Launched  Projects:  407   Successfully  Funded  Projects:  30In  Kickstarter's  first  month  in  the  UK,  an  amazing  £2  million  was  pledged  to  UK  creators.   That  works  out  to  £48  in  pledges  each  minute.Of  the  400  projects  that  have  launched,  30  have  already  been  successfully   funded  and  many  more  are  on  their  way.  A  public  art  project  called  the  Chime  Pavilion  was  the  first  successfully  funded   project,  with  triple  its  funding  goal.  The  very  first  project  to  launch,  a  hardware  project  called  Picade,  was  successfully   funded  with  £74,000  pledged  —  double  its  funding  Where  are  those  backers  located?     Here's  a  breakdown:  UK  backers:  39%  -­‐  EU  backers:  23%  -­‐  US  backers:  23%  -­‐  Other  areas:  15   To  date,  39%  of  backers  have  come  from  within  the  UK  and  61%  have  come  from  outside  of  it.  (For  US  projects,  78%  of   backers  have  been  from  the  US  and  22%  outside  of  it.)  Of  the  EU  countries,  Germany,  Sweden,  France,  Denmark,  and  the   Netherlands  are  home  to  the  most  backers  so  far.   Most,  but  not  all,  successful  crowd  schemes  have  the  following  characterisMcs:   +++  They  rely  on  large  numbers  of  small  donaMons,  playing  on  the  sense  of  “Being  in  with  the  In-­‐Crowd”,  usually  at  levels   of  money  that  supporters  are  prepared  to  lose;     +++  They  involve  some  form  of  reciprocal  value,  such  as  a  number  of  Mckets  to  the  opening  night  of  the  film,  signed  copies   of  the  album  or  book  or,  in  the  case  of   investment  funding,  a  prospect  of  financial  return;   +++  They  are  typically  personalised,  with  the  sponsor  or  fundraiser  being  idenMfiable,  so  providing  funding  is  essenMally  a   social  act,  not  an  economic  transacMon.  
  • 41. Forget the wow Focus on your core ( t h a t w i l l r e a l l y w o w t h e m ! )
  • 42. Put the user at the centre of your world
  • 43. You need a mixed up team
  • 44. From top to bottom
  • 45. S o t h a t y o u c a n Plan Adapt Emerge
  • 46. L a s t l y We all need to help create the technolog y-ar tists of tomorrow
  • 47. J u s t i n S p o o n e r D i r e c t o r a t U n t h i n k a b l e C o n s u l t i n g j u s t i n @ u n t h i n k a b l e c o n s u l t i n g . c o m