Intro to landing pages for improved conversion rates & better marketing experiences.
Includes updates to "Lay of the Landing" & "Converting Your Crowd" previously published on Slideshare.
Presented by Liesl Barrell
Keep Marketing Fun
June 19, 2014 at Brendan & Brendan
2. TOC
• The space we’re covering today
• Who am I?
• What are Landing Pages (LPs)?
• Why are LPs so important for marketing?
• Strategy and things to think about
• **A/B Lightning Round**
• Resources
• Q&A
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3. THE SPACE WE’RE COVERING TODAY
Loyalty
Advocacy
Awareness
Engagement
Conversion
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5. DIGITAL MARKETER
BIO
#BizDev at @Unbounce
Organizer at @MTLgirlgeeks
Extroverted Expat
#AgencyVet
CONTACT
Tweet with: @lieslbarrell
Write to: liesl@unbounce.com
Connect on: ca.linkedin.com/in/lieslbarrell
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6. SOME CLIENTS I’VE WORKED WITH
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8. LET’S BE LITERAL FOR A SEC
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9. LET’S BE LITERAL FOR A SEC
Planes can take off and land in a variety of
circumstances, but it’s easier to direct traffic and for a
pilot to focus on the descent with a landing strip.
Wouldn’t it be cool to help your audience focus, too?
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10. 1. CLICKTHROUGH
THE TWO TYPES OF LANDING PAGES
2. LEAD GENERATION
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11. 1. CLICKTHROUGH
1. No global navigation to tie it to your primary website.
Limiting the options available to your visitors helps to
guide them toward your one intended conversion goal
— a purchase.
2. No links other than your CTA.
These distract your visitors and potentially lead them
away from your conversion goal.
3. It matches the message of the marketing material that
you’re distributing, and there are multiple iterations to
match different messages.
This makes each page more relevant to marketing
leads.
4. Your landing page may include a few additional
persuasive elements to convince the customer to
convert.
A click-through landing page will resemble your product page, with a few important differences:
e.g.
Add to Cart
Buy Tickets
Subscribe
Donate
Buy Merch
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13. 2. LEAD GEN
1. Contest/Sweepstakes Entry
2. Event Registration
3. Teacher’s Kit/Guide
4. Corporate/Bulk Discount
5. Consultation for Professional Services
6. Discount Coupon/Voucher
7. Customer Survey/Poll
8. Free Trial/Estimate
9. Physical Gift (via Direct Mail)
10. Ebook or Whitepaper
11. Notification of a Future Product Launch
12. Webinar Registration
Lead gen pages are used to capture user data (e.g. name, email address & fav colour). The sole purpose
of the page is to collect information that will allow you to connect with the prospect and market to them at a
later time. There are many things you could offer a prospect in exchange for submitting their info in the
form. A few examples:
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16. THE PARADOX OF CHOICE
In 2000 a jam tasting stall at a supermarket was set up to allow shoppers to sample different flavours of
jam available for purchase. The test compared the impact of varying the number of choices…
Source: The Ultimate Guide to Conversion-Centered Design
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17. DECISION FATIGUE IS REAL, FOLKS
“You’ll see I only wear gray or blue suits. I’m trying to
pare down decisions. I don’t want to make decisions
about what I’m eating or wearing, because I have too
many other decisions to make.”
Take it from the POTUS…
Be kind to your audience!
Reduce their decision to a simple, binary Y/N
Source: Fast Company – Always Wear the Same Suit
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22. WHAT IS MESSAGE MATCH?
Message match is matching the heading of your landing page with the headline of the ad or piece
of marketing your visitor clicked.
The hard part is to write a compelling headline in the first place. After that, the secret is to use a
dedicated and focused landing page for your marketing, so message match is possible.
Benefits of message match:
1. A Better Experience for your Audience
2. Paid Marketing Efficiencies
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23. MATCH GAME
Source: The Smart Guide to Ecommerce Landing Pages
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24. PRACTICAL REASONS WHY LPs ARE YOUR FAIRY
GODMOTHER
1. Be nimble, be quick.
When you’re well set up with a landing page solution,
it’s really easy to launch a campaign. Like,
ridiculously easy. And you’re not locked into your
existing website design.
2. A/B, baby, yeah!
No more arguing over whether the button should be
blue or red: testing will set you free. And it’ll improve
your ROI to boot!
3. Insights o’clock
So much easier to measure or compare how different
channels are performing and optimize spend when
they each have a dedicated LP.
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26. KNOW YOUR AUDIENCE
1. Audit your actual database
In the world of online marketing we’re uniquely positioned to
have all our customer data. That’s a huge benefit, use it!
Make sure your sample size is varied & large enough to
glean important information.
2. Define personas
Not general or theoretical ones, not borrowed from some
arcane concepts: actual personas based on real data.
3. Plot out your customer lifecycle
Develop stages in the decision journey that help you answer
these questions. How, when, why do your different personas
come to you? Which come back? What does an activated
brand ambassador look like for you and how can you grow
more of them?
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27. BEFORE YOU BUILD OUT YOUR CAMPAIGN
1. What is the Campaign Goal?
• Lead Generation
• Product Sales
• Ticket Sales
• Subscriptions
• Donations
2. What channels will you be using?
• Social
• Email
• PPC
• …
3. What personas will you be targeting?
• And how do they correlate to your channels?
4. Should there be device-specific messaging or
responsive?
5. What can be tested?
• There is ALWAYS something to test.
WHAT DOES YOUR CAMPAIGN MAP LOOK LIKE?
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28. 1. Your Unique Selling Proposition (USP)
• The main headline
• A supporting headline
2. The Hero Shot
• Image or video showing context of use
3. The Benefits of Your Offering
• A bulleted list summary of benefits
4. Trust Indicators
• Social proof, testimonials, reviews, certification
5. A Single Conversion Goal
• With a strong call-to-action
THE FIVE ELEMENTS OF A SUCCESSFUL LP
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29. THE ELEMENTS IN ACTION
Source: The Smart Guide to Ecommerce Landing Pages
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30. WHILE YOU RUN YOUR CAMPAIGN
Source: The Ultimate Guide to A/B Testing
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49. WHAT WE COVERED
• What did we cover? The bottom of the funnel (conversion).
• Who am I? >> Liesl.
• What are Landing Pages (LPs)? >> Your fairy godmother.
• Why are LPs important for marketing? >> Decisions are hard, make it easy & match it up.
• Strategy and things to think about >> Know your customers.
• **A/B Lightning Round** >> Wasn’t that fun?
• Resources >> Comin’ right up…
• Q&A >> Your turn!
#KeepMarketingFun @unbounce @lieslbarrell
56. THANKS! QUESTIONS?
…with a little help from Disney.
Once Upon a Landing Page…
Presented by Liesl Barrell
KEEP MARKETING FUN
June 19, 2014 at Brendan & Brendan
#KeepMarketingFun @unbounce @lieslbarrell
Notes de l'éditeur
How many of you are using PPC?
How many are using LPs?
Has anyone in here ever directed PPC traffic to their HP?
What are Landing Pages (LPs)?
– The two types of LPs
Why Are LPs Important?
- Attention Ratio
- Message Match
Strategy
Building a Campaign
The 5 Key Elements for an LP
How to measure during your campaign
The LPO Process
Which Test Won
Resources
Q&A
What I learned about the group! Stretching a dime
An experiment conducted by Unbounce in 2013 supports this. We compared the conversation rate by changing the
number of upcoming demo sessions customers could register to attend. The original landing page had four options
presented as shown in the first screenshot. This was tested against a page that had three options.
The result? A 78 per cent conversion lift for the landing page with three options.
As you can see, there is a clear benefit in reducing the number of options available to your prospective
customers, which is why landing pages — with their single conversion goal — are so effective at
communicating a marketing concept.
OBAMA & DECISION FATIIGUE
NEVER DRIVE TRAFFIC (PAID OR CAMPAIGN) TO A HP, especially from trad!!! E.g. YES flyer
HP BASED ON VIRGIN MOBILE USA
IF YOU’RE GOING TO DRIVE TRAFFIC SOMEWHERE, YOU BETTER BE READY TO DIRECT IT!
WEBSITE IS INFORMATIONAL, AUTHORITATIVE, NEUTRAL | LP IS PROMOTIONAL/PERSUASIVE
If you point your ad at your website’s homepage, you’re doing it wrong. Your homepage’s headline is generally used to communicate the unique selling proposition for your brand in general, not speak to specific segments from specific channels about a specific product.
If you point your ad at your website’s homepage, you’re doing it wrong. Your homepage’s headline is generally used to communicate the unique selling proposition for your brand in general, not speak to specific segments from specific channels about a specific product.
DTR!!!
What are Landing Pages (LPs)?
– The two types of LPs
Why Are LPs Important?
- Attention Ratio
- Message Match
Strategy
Building a Campaign
The 5 Key Elements for an LP
How to measure during your campaign
The LPO Process
Which Test Won
Resources
Q&A
What are Landing Pages (LPs)?
– The two types of LPs
Why Are LPs Important?
- Attention Ratio
- Message Match
Strategy
Building a Campaign
The 5 Key Elements for an LP
How to measure during your campaign
The LPO Process
Which Test Won
Resources
Q&A
CLEAN TESTING: Simple – 1 thing, e.g. CTA copy or Hero or CTA Colour
5. NEVER SUBMIT!!!
CLEAN TESTING: Simple – 1 thing, e.g. CTA copy or Hero or CTA Colour
NEVER SUBMIT!!
NEVER SUBMIT!!
NEVER SUBMIT!!
What are Landing Pages (LPs)?
– The two types of LPs
Why Are LPs Important?
- Attention Ratio
- Message Match
Strategy
Building a Campaign
The 5 Key Elements for an LP
How to measure during your campaign
The LPO Process
Which Test Won
Resources
Q&A