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– KPA CONFIDENTIAL –
HR Recordkeeping Simplified
Thank you for joining us today.
We will begin at 10am Mountain Time.
– KPA CONFIDENTIAL –
HR Recordkeeping Simplified
Thank you for joining us today.
We will begin at 10am Mountain Time.
Questions
• If you have questions
during the
presentation, please
submit them using the
“Questions” feature
• Questions will be
answered at the end of the
webinar
Paper, Paper Everywhere!
• Each employee generates on average 100
HR transactions per year at an average
cost of $10 per transaction in
administrative processing and storage
costs*
• During an average tenure an employee file
will have between 25-32 pages
– Application
– Benefit Information
– Payroll Information
– Performance Management
4– KPA CONFIDENTIAL –
*Iron Mountain Document Management & ASUG/SAP Benchmark Study
Why It Matters
“Litigation is the ultimate test of the
adequacy of an employers record keeping
practice” Allen Kato, Fenwick and West
LLC
“Where is that darn file” HR managers
everywhere
“What do you mean you have no record”
Auditor
5– KPA CONFIDENTIAL –
The Golden Rule
Keep applicant records for one year
and employee records for duration of
the employee relationship plus 7
years
Exceptions:
Pension and welfare benefit plan records
must be kept 6 years after termination of
the employment relationship
Safety and toxic chemical exposure
records must be kept for 30 years after
termination of the employment relationship
6– KPA CONFIDENTIAL –
Hiring
• Job Posting
– Clear description of the job essential functions
• Job Applications
– Have each applicant complete and sign an
application
– Employment at will statement on all
applications
– Statement of truthfulness and accuracy and
that false information or omission will be
ground for rejection or termination
– Background checking authorization
– Arbitration Agreement
7– KPA CONFIDENTIAL –
Hiring
• Interview
– Ask only job related questions
– No statement that undermine the “at will
status”
– Use standard forms to record answers
• Offer Letters
– Confirms compensation and conditions of
employment
– No statement that undermine the “at will
status”
8– KPA CONFIDENTIAL –
Hiring
• Background Checking &Fair Credit Reporting Act
– Notice and Disclosure Form
– Adverse Action Letter
– Copies of all reports
– Keep any drug testing reports separate (with medical
records)
• I-9
– Complete within 3 days after hired
– Retain for 3 years after hired or 1 year after termination
by the Immigration Reform and Control Act
• Confidentiality Agreements
• Employee Handbook Acknowledgements
9– KPA CONFIDENTIAL –
Employment Relationship
• Notices of commendations or awards
• Written warnings or documentation of oral
warnings
• Performance appraisals
• Attendance and absence records
• Any signed acknowledgement of policies
• Training records
Tip: Keep both positive and negative
information in the file but no medical
records
10– KPA CONFIDENTIAL –
Employment Relationships
• Payroll and Compensation Records
– Retain for at least 4 years
– Do not include full Social Security #
– Explanation of gross wage and total hours
worked plus any deductions
• Benefit Records
– Retain for 6 years (ERISA)
– Reasonable notice when cancelling any benefit
program (30-60 days)
11– KPA CONFIDENTIAL –
Employment Relationships
• Medical Records
– Separate File
– ADA accommodations
– Drug testing results
– Physicals
– Workers’ Compensation
– OSHA reports
– FMLA
• Leave Request
• Some states may require payment of accrued leave at termination
• Performance Management
– Promotions, Transfers, Appraisals and Discipline
12– KPA CONFIDENTIAL –
Termination
• Reductions in Force
– Document selection criteria
– Adverse impact analysis
– WARN notice
• Terminations
– Releases
– 21 days to consider and 7 days to revoke
– COBRA
13– KPA CONFIDENTIAL –
Electronic Recordkeeping Pros and Cons
• Improved Management – All HR related information is available
online, providing managers more information upon which to base their
employee management decisions
• Increased HR Manager Productivity –Reduce inquiries to HR from both
employees and managers, freeing HR managers for other tasks
• Lower Administrative Costs – Document transportation and physical
storage costs are eliminated. Administrative time is no longer spent looking
for lost or misfiled documents
• Improved Control and Compliance – With the system’s workflow enforcing
accountability and all actions automatically recorded in an audit
trail, compliance with corporate standards and legal regulations is improved
• Security – Quality systems ensure storage complies with regulations such
as HIPAA, EEOC and the Personal Data Privacy and Security Act but
imperative that both the data and the physical systems are secure.
• Smoother Audits – With all HR related documentation available online
internal and external audits are completed in less time with fewer people
affected but all electronic information can be subpoenaed and usually
retrieved
• Less Risk – With important documents online, the risk of lost or damaged
documents is eliminated.
14– KPA CONFIDENTIAL –
Common Mistakes
• Failing to keep complete records
• Keeping complete records but including
inaccurate information or “smoking guns”
• Poor storage practices
• Not limiting physical access
• Keeping medical information in the same
files
15– KPA CONFIDENTIAL –
Best Practices
• Establish policies for retention and access
• Maintain separate files for medical records
• Review physical access controls and data access
on an bi- annual basis
• Keep all paper files in a secure area
(locked, limited access)
• Shred all document prior to disposal
• Only use electronic systems that have
documented physical and data access security
standards
16– KPA CONFIDENTIAL –
Questions and Answers
17– KPA CONFIDENTIAL –
QUESTIONS?
Contact Information
18– KPA CONFIDENTIAL –
The recorded webinar and presentation slides will be emailed to
you today including your local representative’s contact information.
www.kpaonline.com
kcarlson@kpaonline.com
866-228-6587

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Hr recordkeeping simplified

  • 1. – KPA CONFIDENTIAL – HR Recordkeeping Simplified Thank you for joining us today. We will begin at 10am Mountain Time.
  • 2. – KPA CONFIDENTIAL – HR Recordkeeping Simplified Thank you for joining us today. We will begin at 10am Mountain Time.
  • 3. Questions • If you have questions during the presentation, please submit them using the “Questions” feature • Questions will be answered at the end of the webinar
  • 4. Paper, Paper Everywhere! • Each employee generates on average 100 HR transactions per year at an average cost of $10 per transaction in administrative processing and storage costs* • During an average tenure an employee file will have between 25-32 pages – Application – Benefit Information – Payroll Information – Performance Management 4– KPA CONFIDENTIAL – *Iron Mountain Document Management & ASUG/SAP Benchmark Study
  • 5. Why It Matters “Litigation is the ultimate test of the adequacy of an employers record keeping practice” Allen Kato, Fenwick and West LLC “Where is that darn file” HR managers everywhere “What do you mean you have no record” Auditor 5– KPA CONFIDENTIAL –
  • 6. The Golden Rule Keep applicant records for one year and employee records for duration of the employee relationship plus 7 years Exceptions: Pension and welfare benefit plan records must be kept 6 years after termination of the employment relationship Safety and toxic chemical exposure records must be kept for 30 years after termination of the employment relationship 6– KPA CONFIDENTIAL –
  • 7. Hiring • Job Posting – Clear description of the job essential functions • Job Applications – Have each applicant complete and sign an application – Employment at will statement on all applications – Statement of truthfulness and accuracy and that false information or omission will be ground for rejection or termination – Background checking authorization – Arbitration Agreement 7– KPA CONFIDENTIAL –
  • 8. Hiring • Interview – Ask only job related questions – No statement that undermine the “at will status” – Use standard forms to record answers • Offer Letters – Confirms compensation and conditions of employment – No statement that undermine the “at will status” 8– KPA CONFIDENTIAL –
  • 9. Hiring • Background Checking &Fair Credit Reporting Act – Notice and Disclosure Form – Adverse Action Letter – Copies of all reports – Keep any drug testing reports separate (with medical records) • I-9 – Complete within 3 days after hired – Retain for 3 years after hired or 1 year after termination by the Immigration Reform and Control Act • Confidentiality Agreements • Employee Handbook Acknowledgements 9– KPA CONFIDENTIAL –
  • 10. Employment Relationship • Notices of commendations or awards • Written warnings or documentation of oral warnings • Performance appraisals • Attendance and absence records • Any signed acknowledgement of policies • Training records Tip: Keep both positive and negative information in the file but no medical records 10– KPA CONFIDENTIAL –
  • 11. Employment Relationships • Payroll and Compensation Records – Retain for at least 4 years – Do not include full Social Security # – Explanation of gross wage and total hours worked plus any deductions • Benefit Records – Retain for 6 years (ERISA) – Reasonable notice when cancelling any benefit program (30-60 days) 11– KPA CONFIDENTIAL –
  • 12. Employment Relationships • Medical Records – Separate File – ADA accommodations – Drug testing results – Physicals – Workers’ Compensation – OSHA reports – FMLA • Leave Request • Some states may require payment of accrued leave at termination • Performance Management – Promotions, Transfers, Appraisals and Discipline 12– KPA CONFIDENTIAL –
  • 13. Termination • Reductions in Force – Document selection criteria – Adverse impact analysis – WARN notice • Terminations – Releases – 21 days to consider and 7 days to revoke – COBRA 13– KPA CONFIDENTIAL –
  • 14. Electronic Recordkeeping Pros and Cons • Improved Management – All HR related information is available online, providing managers more information upon which to base their employee management decisions • Increased HR Manager Productivity –Reduce inquiries to HR from both employees and managers, freeing HR managers for other tasks • Lower Administrative Costs – Document transportation and physical storage costs are eliminated. Administrative time is no longer spent looking for lost or misfiled documents • Improved Control and Compliance – With the system’s workflow enforcing accountability and all actions automatically recorded in an audit trail, compliance with corporate standards and legal regulations is improved • Security – Quality systems ensure storage complies with regulations such as HIPAA, EEOC and the Personal Data Privacy and Security Act but imperative that both the data and the physical systems are secure. • Smoother Audits – With all HR related documentation available online internal and external audits are completed in less time with fewer people affected but all electronic information can be subpoenaed and usually retrieved • Less Risk – With important documents online, the risk of lost or damaged documents is eliminated. 14– KPA CONFIDENTIAL –
  • 15. Common Mistakes • Failing to keep complete records • Keeping complete records but including inaccurate information or “smoking guns” • Poor storage practices • Not limiting physical access • Keeping medical information in the same files 15– KPA CONFIDENTIAL –
  • 16. Best Practices • Establish policies for retention and access • Maintain separate files for medical records • Review physical access controls and data access on an bi- annual basis • Keep all paper files in a secure area (locked, limited access) • Shred all document prior to disposal • Only use electronic systems that have documented physical and data access security standards 16– KPA CONFIDENTIAL –
  • 17. Questions and Answers 17– KPA CONFIDENTIAL – QUESTIONS?
  • 18. Contact Information 18– KPA CONFIDENTIAL – The recorded webinar and presentation slides will be emailed to you today including your local representative’s contact information. www.kpaonline.com kcarlson@kpaonline.com 866-228-6587