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Lending iPads @ BPL
- 1. LENDING IPADS @ BPL Heather Westhaver Team Leader, Central Branch Burlington Public Library Burlington, Ontario, Canada westhaverh@bpl.on.ca www.bpl.on.ca
- 2. Most popular Price point Ease or comprehension WHY IPADS?
- 3. Express and Regular circulation Check-Out Turn on, show it works. Go through everything in package. Perform Checkout. Check-In Turn on, show it works. Check for major damage. Ensure everything is in package. Check-in to repair status. Take to workroom and charge. Later, perform refresh via iCloud backup. LENDING
- 4. Included 16 GB iPad Mini Charger Start-up and introduction sheets Fine information Carrying case 50 apps 30 ebooks Not Included Apple ID information Accounts for Apps Extended training WHAT’S IN THE PACKAGE?
- 5. Late Lost Fees- $5.00/ Day or Damaged iPad- $400.00 replacement value Charger Carrying Smart $6.00 case- $38.00 cover- $39.00 FINES AND FEES
- 6. Available Training for staff borrowing documents and activities Integrated at customer service points STAFF TRAINING
- 7. Lending for 9 Months Had 195 Holds before they even arrived in circulation Express have circulated 554 times Regular have circulated 122 times Still have 240 Holds 1 has had damage 2 have been replaced THE NUMBERS
- 8. Give Staff more time for learning Communicate Circulation Policies Very Clearly to Staff Find more apps that don’t require accounts/ internet Customers like to try to remove screen Shields Some Customers will still drop them in the book drop Regular customers will become repeat users of the collection People Love This!!!!!! WHAT HAVE WE LEARNED
- 9. Heather Westhaver Team Leader, Central Branch Burlington Public Library Burlington, Ontario, Canada westhaverh@bpl.on.ca www.bpl.on.ca QUESTIONS???