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Locating Social Media BasuMallickKoustav Choo Jun Lin Darren Chua JiaHwa Goh Yong-Qin Darrel Tan Jun Jie 1
Agenda Image: http://socialnomics.files.wordpress.com/2009/11/social-media-ball.jpg 2
Definitions Media Technology e.g. internet, phone, TV 1st order of user agency (Luders, 2008) Final meaning of the media technology develops through their actual use and social function of the technology 3
Definitions Media form e.g. SMS, email, blog 2nd order of user agency (Luders, 2008) Constructed from media technologies Result of interrelations between technology and function within everyday lives 4
Definitions Genres e.g. personal blog, travel blog, food blog 3rd order of user agency (Luders, 2008) More specific types of the same media form Socially implemented characteristics 5
AS SUCH… 	Same technologies can be used for both interpersonal and mass communication 6
Characteristics Mass Media Personal Media Accessible by many Reproduced/broadcasted to many Asymmetrical involvement Less element of social interaction Institutional/professional content Function system Accessible by few Reproduced/broadcasted to few Symmetrical involvement More element social interaction De-institutional/De-professional content Non-function system 7 (Luders, 2008)
Personal and mass media today is blurred Features shared with mass media: Accessibility Reproduction of content Role of users and producers 8
Interaction Face to face, mediated and quasi-mediated interaction   Blurring between mass communication and interpersonal communication Convergence Mediated and quasi-mediated as a continuum 9 (Luders, 2008)
Network structures Networks facilitated by personal media differs from mass media (Luder, 2008) But some aspect may have changed due to digitalization Amount of time, emotional intensity, intimacy and reciprocal services Strong ties = complex patterns of media use Higher frequency and more media used Mass communication produces weak ties But more complicated with the use of personal media within mass media 10 (Luders, 2008)
Example Latent ties May connect formerly unconnected others Turned into weak ties when interaction occurs Strong ties Look for new and more media to communicate Communication processes migrate to personal media arenas Shifting from latent to weak to strong tie 11 (Luders, 2008)
Users as producers Egalitarian Not mundane Political agendas not the most important motivational factor  Pro-sumers Meeting of consumption and production technologies 12 (Luders, 2008)
“‘Anyone’ becomes qualified to be a media producer and is likely to have an audience to their productions” Encouraged by key actors in the mass media industry But institutional setting of the mass media influences how user-created content is filtered and screened for publishing 13 Users as producers (Luders, 2008)
The model 2 dimensional model Interactional axis Institutional/professional axis Personal media Mediated interaction De-institutional/de-professionalized 14 (Luders, 2008)
Institutionalized/ Professionalized Symmetrical Asymmetrical De-institutional/ De-professional content 15 (Luders, 2008)
Exercise 1 Personal webpage PAP Facebook fanpage Twitter YoutubeMediacorp TV The Straits Time Email Blog SMS Phone call FHM 16
What is Digital Culture? What is it?  Emerging set of values, expectation, practices in reaction to “computer-mediated forms of production, distribution and communication” How it come about? User-elasticity of computer and Internet technology as basis for mass and personal communication Component Remediation, Participation, Bricolage 17 (Deuze, 2006)
Participation Web 2.0 is an open structure Average people given the tools to archive, annotate, appropriate and re-circulate content Participation has political dimension 18 (Deuze, 2006)
Remediation Remix of older and newer media Newer medium diverges from older media, yet also reproduces older medium Barrier of entry to personalizing and individualization lowered Incorporating subjectivity and personal opinion valued 19 (Deuze, 2006)
Bricolage Bricoleur mixing, hybridizing materials from different sources Highly personalized, continuous, autonomous assembly, disassembly, reassembly of mediated reality Eg mash-up, CC Foster feeling of community, yet isolation  20 (Deuze, 2006)
How Digital Culture informs shift in media usage? These principal components inform the way we use media Digital Culture “accelerates” the blurring of the line between personal media and mass media 21 (Deuze, 2006)
Participation ,[object Object]
Personal pages on SNSs
Respond and interact with personal network
Corporatization of Self
Advertisement with profiles and photos
Personal communication resembling mass communicationImage: Facebook.com 22
Remediation & Bricolage ,[object Object]
Blogs and Micro-blogs (Twitter)
Bricolage
Journalism: Hybridity and Hypertextuality by both Prosumers and News Centres
Redefinition of ‘News’23
Implications Changing modes of literacy Encode and decode multimodal media messages of various genres Multimodal: use of several semiotic and the way in which they are combined Social discourses multiplied Mass media institutions no longer exclusive storytellers with worldwide audiences 24 (Luders, 2008)
Literacy and multiple discourses Multimodal-literacy Complex mix of audiovisual-textual media technologies Producing and deciphering meanings Multimodal skills in interpretation and production required Knowledge of intricate and multimodal resources required Digital divide 25 (Luders, 2008)
Identity and social relations Notion of Identity becomes reflexive and dynamic Personal media used to express the senses of the self leads to increased sense of control Although mediated subject perceived as open and honest and close to a ‘true self’ More symmetrical social relationships 26 (Luders, 2008)
Identity and social relations Resulting in relationships bring constantly chosen, established, negotiated, maintained and renewed Personal media employed to establish and maintain social relation actively 27 (Luders, 2008)
Individuals and smaller groups have the potential to describe and publish their interpretations of the world Result in change in power relations Mass media institutions no longer the only ones to produce messages for dissemination 28 Identity and social relations (Luders, 2008)
Journalism The collecting, writing, editing, and presenting of news or news articles in newspapers and magazines and in radio and television broadcasts.      	 (American Heritage Dictionary, 2009) The professional selection of actual news facts to an audience by means of technological distribution methods 						(Bardoel, 1997) 29
Journalism: Traditional vs Modern Shift in editorial priorities From hard news and investigation to  “scandal-mongering…sensationalism and sentiment…masquerading in perverse guise as human interest” (Franklin, 1997) Shift from traditional news towards cover of leisure, style and consumer affairs and stories about entertainers (Connell, 1991) Technological change is blurring the distinction between journalists and non-journalists (Stephenson & Mory, 1990) Progress is influenced by the ability to output news multiple mediums (Ursell, 2001) 30
Journalism: Traditional vs Modern Blurred nation-state boundaries Multi-faceted and fragmented public Journalists are no more gatekeepers of information Change in power relations (Bardoel, Jo, Deuze & Mark, 2001) 31
Network journalism Across any/every medium, type or format Journalist serves as a node in a complex network  People will be more active information-seekers on subjects they are familiar with, while seeking assistance in unfamiliar areas More horizontal communication instead of ‘traditional vertical paternalistic communication’ 					(Bardoel, Jo, Deuze & Mark, 2001) 32
Online journalism 4 key characteristics	 Interactivity Customisation of content Hypertextuality Multimediality (Bardoel, Jo, Deuze & Mark, 2001) 33
Independent Media Centres (IMCs) Indymedia To give activists a space where they could express their concerns, show their interests and discuss local and global issues 2002 -> Over 80 Indymedia sites (Platon & Deuze, 2003) Currently -> 178 Indymedia sites (www.indymedia.org/en) Open Publishing Asia: 12 Africa: 6 Oceania: 12 Europe: 61 USA: 56 Canada: 12 Latin America: 19 34

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Locating social media

  • 1. Locating Social Media BasuMallickKoustav Choo Jun Lin Darren Chua JiaHwa Goh Yong-Qin Darrel Tan Jun Jie 1
  • 3. Definitions Media Technology e.g. internet, phone, TV 1st order of user agency (Luders, 2008) Final meaning of the media technology develops through their actual use and social function of the technology 3
  • 4. Definitions Media form e.g. SMS, email, blog 2nd order of user agency (Luders, 2008) Constructed from media technologies Result of interrelations between technology and function within everyday lives 4
  • 5. Definitions Genres e.g. personal blog, travel blog, food blog 3rd order of user agency (Luders, 2008) More specific types of the same media form Socially implemented characteristics 5
  • 6. AS SUCH… Same technologies can be used for both interpersonal and mass communication 6
  • 7. Characteristics Mass Media Personal Media Accessible by many Reproduced/broadcasted to many Asymmetrical involvement Less element of social interaction Institutional/professional content Function system Accessible by few Reproduced/broadcasted to few Symmetrical involvement More element social interaction De-institutional/De-professional content Non-function system 7 (Luders, 2008)
  • 8. Personal and mass media today is blurred Features shared with mass media: Accessibility Reproduction of content Role of users and producers 8
  • 9. Interaction Face to face, mediated and quasi-mediated interaction Blurring between mass communication and interpersonal communication Convergence Mediated and quasi-mediated as a continuum 9 (Luders, 2008)
  • 10. Network structures Networks facilitated by personal media differs from mass media (Luder, 2008) But some aspect may have changed due to digitalization Amount of time, emotional intensity, intimacy and reciprocal services Strong ties = complex patterns of media use Higher frequency and more media used Mass communication produces weak ties But more complicated with the use of personal media within mass media 10 (Luders, 2008)
  • 11. Example Latent ties May connect formerly unconnected others Turned into weak ties when interaction occurs Strong ties Look for new and more media to communicate Communication processes migrate to personal media arenas Shifting from latent to weak to strong tie 11 (Luders, 2008)
  • 12. Users as producers Egalitarian Not mundane Political agendas not the most important motivational factor Pro-sumers Meeting of consumption and production technologies 12 (Luders, 2008)
  • 13. “‘Anyone’ becomes qualified to be a media producer and is likely to have an audience to their productions” Encouraged by key actors in the mass media industry But institutional setting of the mass media influences how user-created content is filtered and screened for publishing 13 Users as producers (Luders, 2008)
  • 14. The model 2 dimensional model Interactional axis Institutional/professional axis Personal media Mediated interaction De-institutional/de-professionalized 14 (Luders, 2008)
  • 15. Institutionalized/ Professionalized Symmetrical Asymmetrical De-institutional/ De-professional content 15 (Luders, 2008)
  • 16. Exercise 1 Personal webpage PAP Facebook fanpage Twitter YoutubeMediacorp TV The Straits Time Email Blog SMS Phone call FHM 16
  • 17. What is Digital Culture? What is it? Emerging set of values, expectation, practices in reaction to “computer-mediated forms of production, distribution and communication” How it come about? User-elasticity of computer and Internet technology as basis for mass and personal communication Component Remediation, Participation, Bricolage 17 (Deuze, 2006)
  • 18. Participation Web 2.0 is an open structure Average people given the tools to archive, annotate, appropriate and re-circulate content Participation has political dimension 18 (Deuze, 2006)
  • 19. Remediation Remix of older and newer media Newer medium diverges from older media, yet also reproduces older medium Barrier of entry to personalizing and individualization lowered Incorporating subjectivity and personal opinion valued 19 (Deuze, 2006)
  • 20. Bricolage Bricoleur mixing, hybridizing materials from different sources Highly personalized, continuous, autonomous assembly, disassembly, reassembly of mediated reality Eg mash-up, CC Foster feeling of community, yet isolation 20 (Deuze, 2006)
  • 21. How Digital Culture informs shift in media usage? These principal components inform the way we use media Digital Culture “accelerates” the blurring of the line between personal media and mass media 21 (Deuze, 2006)
  • 22.
  • 24. Respond and interact with personal network
  • 27. Personal communication resembling mass communicationImage: Facebook.com 22
  • 28.
  • 31. Journalism: Hybridity and Hypertextuality by both Prosumers and News Centres
  • 33. Implications Changing modes of literacy Encode and decode multimodal media messages of various genres Multimodal: use of several semiotic and the way in which they are combined Social discourses multiplied Mass media institutions no longer exclusive storytellers with worldwide audiences 24 (Luders, 2008)
  • 34. Literacy and multiple discourses Multimodal-literacy Complex mix of audiovisual-textual media technologies Producing and deciphering meanings Multimodal skills in interpretation and production required Knowledge of intricate and multimodal resources required Digital divide 25 (Luders, 2008)
  • 35. Identity and social relations Notion of Identity becomes reflexive and dynamic Personal media used to express the senses of the self leads to increased sense of control Although mediated subject perceived as open and honest and close to a ‘true self’ More symmetrical social relationships 26 (Luders, 2008)
  • 36. Identity and social relations Resulting in relationships bring constantly chosen, established, negotiated, maintained and renewed Personal media employed to establish and maintain social relation actively 27 (Luders, 2008)
  • 37. Individuals and smaller groups have the potential to describe and publish their interpretations of the world Result in change in power relations Mass media institutions no longer the only ones to produce messages for dissemination 28 Identity and social relations (Luders, 2008)
  • 38. Journalism The collecting, writing, editing, and presenting of news or news articles in newspapers and magazines and in radio and television broadcasts. (American Heritage Dictionary, 2009) The professional selection of actual news facts to an audience by means of technological distribution methods (Bardoel, 1997) 29
  • 39. Journalism: Traditional vs Modern Shift in editorial priorities From hard news and investigation to “scandal-mongering…sensationalism and sentiment…masquerading in perverse guise as human interest” (Franklin, 1997) Shift from traditional news towards cover of leisure, style and consumer affairs and stories about entertainers (Connell, 1991) Technological change is blurring the distinction between journalists and non-journalists (Stephenson & Mory, 1990) Progress is influenced by the ability to output news multiple mediums (Ursell, 2001) 30
  • 40. Journalism: Traditional vs Modern Blurred nation-state boundaries Multi-faceted and fragmented public Journalists are no more gatekeepers of information Change in power relations (Bardoel, Jo, Deuze & Mark, 2001) 31
  • 41. Network journalism Across any/every medium, type or format Journalist serves as a node in a complex network People will be more active information-seekers on subjects they are familiar with, while seeking assistance in unfamiliar areas More horizontal communication instead of ‘traditional vertical paternalistic communication’ (Bardoel, Jo, Deuze & Mark, 2001) 32
  • 42. Online journalism 4 key characteristics Interactivity Customisation of content Hypertextuality Multimediality (Bardoel, Jo, Deuze & Mark, 2001) 33
  • 43. Independent Media Centres (IMCs) Indymedia To give activists a space where they could express their concerns, show their interests and discuss local and global issues 2002 -> Over 80 Indymedia sites (Platon & Deuze, 2003) Currently -> 178 Indymedia sites (www.indymedia.org/en) Open Publishing Asia: 12 Africa: 6 Oceania: 12 Europe: 61 USA: 56 Canada: 12 Latin America: 19 34
  • 44. Open Publishing News creation process is transparent Group consensus manages content Individuals provide, evaluate and comment on news Reader has influence over content production and customisation Interaction with content producers (Platon & Deuze, 2003) 35
  • 45. Analysis and Critique Personal media is tended towards symmetrical communication This may not be true Could be asymmetrical quasi-interactional relations between producer and audience Social Shaping Theory: Highlights the spiraling relationship between consumers and technology and how they exist in a reciprocal relationship. This encourages the development of technology to be more human centered 36
  • 46. Critique: Technological Determinism Technological determinism: Technology determinism states that technology is the prime mover in societal development. It implies that societal change is inevitably predetermined by technological innovation Examples:Facebook – does not allow one to show one ‘dislikes’ a commentSMS – use only 160 characters to send a text message 37
  • 47.
  • 48. Initial reason for Facebook and SMS38
  • 49. So what is Social Media The use of media is shaped by: User’s intention Its usage Properties of the technology 39
  • 50. So what is Social Media to You? Now, what is social media according to you? By your definition, draw a model relating social media, personal media and mass media. 40
  • 51. Where is social media? The Prosumer Cycle The Digital Culture De-institutionalized De-professionalized Institutional Professional The Digital Culture 41
  • 52. Definition Social Media thus is just a characteristic of the media that allows one to participate as a producer and a consumer due to the affordances brought about by digital culture. The model generates information and will continuously improve on itself as the cycle goes on This discounts people who do not have access to technology and hence cannot participate in this prosumer cycle intensifying the Digital Divide 42
  • 53. Bardoel, Jo, Deuze, Mark, (2001). Network Journalism: Converging Competences of Media Professionals and Professionalism. Australian Journalism Review 23 (2), 91-103 Deuze, M. (1999). Journalism and the Web: an analysis of skills and standards in an online environnent. Gazette 61 (5), 373-390. Deuze, M. (2001a). Understanding the Impact of the Internet: On New Media Professionalism, Mindsets and Buzzwords [online]. EJournalist 1 (1). Available: http://www.ejournalism.au.com/ejournalist/deuze.pdf. Deuze, M. (2006). Participation, Remediation, Bricolage: Considering Principal Components of a Digital Culture. The Information Society, 22. 63-75. Franklin, B. (1997) Newszak and News Media. London: Arnold. Luders, M. (2008). Conceptualizing personal media. SAGE Publications, 683 – 700. Newhagen, J.E., Rafaeli, S. (1996). Why communication researchers should study theInternet: a dialogue. Political Communication 46 (1), 4-13. Pavlik, J. (1997, August). The future of on-line journalism: bonanza or black hole? Columbia Journalism Review, 30-36. Pavlik, J. (1999). New media and news: implications for the future of journalism. New Media & Society 1 (1), 54-59. Stephenson, H. and P. Mory (1990) Journalism Training in Europe. Brussels: European Commission. Singer, J. (1998). Online Journalists: Foundations for Research Into Their Changing Roles. The Journal of Computer-Mediated Communication 4 (1) [online]. Available: http://www.ascusc.org/jcmc/vol4/issue1/singer.html [1999, Oct.20]. References 43

Notes de l'éditeur

  1. Beliefs, interests and affiliation