SlideShare une entreprise Scribd logo
1  sur  7
Télécharger pour lire hors ligne
Big Idea


  CUSTOMER
  EXPERIENCE
    Its not what you sell but how you sell it.

    The how is the key to provide experience to your customers and
    build a strong relationship with them that will results in
    sustainable growth.


    For example:
    • RYZ Wear (http://www.ryzwear.com/)
    • Build a Bear
    • Starbucks
Opportunity

 Turbulent Economy
 - RECESSION
  •   Sale Slump
  •   Tight Cash flow
  •   Desire to sustain and accelerate the growth
Solution

 Integrated
 Multi-channel
 go-to-market
 Strategy
  •   Increase Market share
  •   Reduce cost of Sales


  Profitably ride out the recession and build
  capabilities to capitalize the market as
  economy stabilize.
Sale Transaction Cost $
                           1600


                           1400


                           1200
Cost per transaction ($)




                           1000


                           800


                           600


                           400


                           200


                             0
                                  Field Salesforce   Value Added Reseller   Distributors   Telesale   Internet
Lead         Qualification   Negotiation   Delivery   Service
                Generation
 Field Sales
 force
 VAR

 Distributors

 Telesales

 Internet




Salespeople spend 30 –
40% of their time in
generating new leads!

Introducing new channels may save you
30% - 40% on your cost of sales
Lead         Qualification   Negotiation   Delivery   Service
                Generation
 Field Sales
 force
 VAR

 Distributors

 Telesales

 Internet




Partners and Distributors
can help you increase the
market coverage

Using partner network will reduce your
sales cycle and cost transaction cost by
20 – 40%
Integrated multi-channel
go-to-market strategy
will help you to:

1. Increase market share
2. Reduce cost of sale

Contenu connexe

Similaire à Big Idea - Beating Recession

ISS Barcelona 2019: 5 false assumptions about your online traffic
ISS Barcelona 2019: 5 false assumptions about your online trafficISS Barcelona 2019: 5 false assumptions about your online traffic
ISS Barcelona 2019: 5 false assumptions about your online trafficRed Orbit digital marketing
 
Radio Presentation Mobi M3 2
Radio Presentation Mobi M3 2Radio Presentation Mobi M3 2
Radio Presentation Mobi M3 2Craig Nobles
 
eCommerce Services by Inovent
eCommerce Services by InoventeCommerce Services by Inovent
eCommerce Services by InoventPradeep Malu
 
eCorner eCommerce Strategy 2013
eCorner eCommerce Strategy 2013eCorner eCommerce Strategy 2013
eCorner eCommerce Strategy 2013eCorner Pty Ltd
 
Final Presentation
Final PresentationFinal Presentation
Final PresentationEthan Laser
 
Crowdfunder investor document 8-25-14
Crowdfunder investor document   8-25-14Crowdfunder investor document   8-25-14
Crowdfunder investor document 8-25-14Christine Dolendo
 
Omnichannel On Demand Webinar - UK
Omnichannel On Demand Webinar - UKOmnichannel On Demand Webinar - UK
Omnichannel On Demand Webinar - UKSana Commerce
 
unit iv Building on e commerce enterprise
 unit iv Building on e commerce enterprise unit iv Building on e commerce enterprise
unit iv Building on e commerce enterpriseArnav Chowdhury
 
Tapping into the benefits of next generation store analytics
Tapping into the benefits of next generation store analyticsTapping into the benefits of next generation store analytics
Tapping into the benefits of next generation store analyticsG3 Communications
 
Credit Union-Automotive Consumer Insights 2015
Credit Union-Automotive Consumer Insights 2015Credit Union-Automotive Consumer Insights 2015
Credit Union-Automotive Consumer Insights 2015Mike Fisher
 
B2B Final Project - NCR ATM's
B2B Final Project - NCR ATM'sB2B Final Project - NCR ATM's
B2B Final Project - NCR ATM'sFamy
 
Customer Excellence with SAP Enterprise Information Management (xECM)
Customer Excellence with SAP Enterprise Information Management (xECM) Customer Excellence with SAP Enterprise Information Management (xECM)
Customer Excellence with SAP Enterprise Information Management (xECM) delaware BeLux
 
Oracle Retail & Propera
Oracle Retail & ProperaOracle Retail & Propera
Oracle Retail & ProperaOytun Yenis
 
Connecting Quality Impressions to Performance the Evolution of MASS Marketing...
Connecting Quality Impressions to Performance the Evolution of MASS Marketing...Connecting Quality Impressions to Performance the Evolution of MASS Marketing...
Connecting Quality Impressions to Performance the Evolution of MASS Marketing...Collective Audience
 
Direct Navigation - Nora Nanayakkara - Sedo
Direct Navigation - Nora Nanayakkara - SedoDirect Navigation - Nora Nanayakkara - Sedo
Direct Navigation - Nora Nanayakkara - Sedoauexpo Conference
 

Similaire à Big Idea - Beating Recession (20)

Frazier Partner Value Proposition
Frazier Partner Value PropositionFrazier Partner Value Proposition
Frazier Partner Value Proposition
 
Adsota Sale Kit
Adsota Sale KitAdsota Sale Kit
Adsota Sale Kit
 
ISS Barcelona 2019: 5 false assumptions about your online traffic
ISS Barcelona 2019: 5 false assumptions about your online trafficISS Barcelona 2019: 5 false assumptions about your online traffic
ISS Barcelona 2019: 5 false assumptions about your online traffic
 
Radio Presentation Mobi M3 2
Radio Presentation Mobi M3 2Radio Presentation Mobi M3 2
Radio Presentation Mobi M3 2
 
eCommerce Services by Inovent
eCommerce Services by InoventeCommerce Services by Inovent
eCommerce Services by Inovent
 
eCorner eCommerce Strategy 2013
eCorner eCommerce Strategy 2013eCorner eCommerce Strategy 2013
eCorner eCommerce Strategy 2013
 
Final Presentation
Final PresentationFinal Presentation
Final Presentation
 
NAME's Total Financial Picture Part - A
NAME's Total Financial Picture Part - ANAME's Total Financial Picture Part - A
NAME's Total Financial Picture Part - A
 
Crowdfunder investor document 8-25-14
Crowdfunder investor document   8-25-14Crowdfunder investor document   8-25-14
Crowdfunder investor document 8-25-14
 
Omnichannel On Demand Webinar - UK
Omnichannel On Demand Webinar - UKOmnichannel On Demand Webinar - UK
Omnichannel On Demand Webinar - UK
 
unit iv Building on e commerce enterprise
 unit iv Building on e commerce enterprise unit iv Building on e commerce enterprise
unit iv Building on e commerce enterprise
 
Tapping into the benefits of next generation store analytics
Tapping into the benefits of next generation store analyticsTapping into the benefits of next generation store analytics
Tapping into the benefits of next generation store analytics
 
Credit Union-Automotive Consumer Insights 2015
Credit Union-Automotive Consumer Insights 2015Credit Union-Automotive Consumer Insights 2015
Credit Union-Automotive Consumer Insights 2015
 
B2B Final Project - NCR ATM's
B2B Final Project - NCR ATM'sB2B Final Project - NCR ATM's
B2B Final Project - NCR ATM's
 
Customer Excellence with SAP Enterprise Information Management (xECM)
Customer Excellence with SAP Enterprise Information Management (xECM) Customer Excellence with SAP Enterprise Information Management (xECM)
Customer Excellence with SAP Enterprise Information Management (xECM)
 
Oracle Retail & Propera
Oracle Retail & ProperaOracle Retail & Propera
Oracle Retail & Propera
 
Connecting Quality Impressions to Performance the Evolution of MASS Marketing...
Connecting Quality Impressions to Performance the Evolution of MASS Marketing...Connecting Quality Impressions to Performance the Evolution of MASS Marketing...
Connecting Quality Impressions to Performance the Evolution of MASS Marketing...
 
strategy
strategystrategy
strategy
 
Direct Navigation - Nora Nanayakkara - Sedo
Direct Navigation - Nora Nanayakkara - SedoDirect Navigation - Nora Nanayakkara - Sedo
Direct Navigation - Nora Nanayakkara - Sedo
 
LMI Services offer
LMI Services offer LMI Services offer
LMI Services offer
 

Plus de Kamraan

Gamification
GamificationGamification
GamificationKamraan
 
Mobile Technologies - The Game Changer 2011
Mobile Technologies - The Game Changer 2011Mobile Technologies - The Game Changer 2011
Mobile Technologies - The Game Changer 2011Kamraan
 
5 Tricks
5 Tricks5 Tricks
5 TricksKamraan
 
Social Media Future
Social Media FutureSocial Media Future
Social Media FutureKamraan
 
Surviving and Growing
Surviving and GrowingSurviving and Growing
Surviving and GrowingKamraan
 
Growth Channels
Growth ChannelsGrowth Channels
Growth ChannelsKamraan
 
Retain Customers
Retain CustomersRetain Customers
Retain CustomersKamraan
 
Baseling Markeing Process
Baseling Markeing ProcessBaseling Markeing Process
Baseling Markeing ProcessKamraan
 
Double your Sales - Growth Strategies for Small Business
Double your Sales - Growth Strategies for Small BusinessDouble your Sales - Growth Strategies for Small Business
Double your Sales - Growth Strategies for Small BusinessKamraan
 
Measuring Business Success
Measuring Business SuccessMeasuring Business Success
Measuring Business SuccessKamraan
 
Operational Excellence
Operational ExcellenceOperational Excellence
Operational ExcellenceKamraan
 
Growth Strategies
Growth StrategiesGrowth Strategies
Growth StrategiesKamraan
 
Business Assessment & Strategic Planning
Business Assessment & Strategic PlanningBusiness Assessment & Strategic Planning
Business Assessment & Strategic PlanningKamraan
 

Plus de Kamraan (14)

Gamification
GamificationGamification
Gamification
 
Mobile Technologies - The Game Changer 2011
Mobile Technologies - The Game Changer 2011Mobile Technologies - The Game Changer 2011
Mobile Technologies - The Game Changer 2011
 
Pyntail
PyntailPyntail
Pyntail
 
5 Tricks
5 Tricks5 Tricks
5 Tricks
 
Social Media Future
Social Media FutureSocial Media Future
Social Media Future
 
Surviving and Growing
Surviving and GrowingSurviving and Growing
Surviving and Growing
 
Growth Channels
Growth ChannelsGrowth Channels
Growth Channels
 
Retain Customers
Retain CustomersRetain Customers
Retain Customers
 
Baseling Markeing Process
Baseling Markeing ProcessBaseling Markeing Process
Baseling Markeing Process
 
Double your Sales - Growth Strategies for Small Business
Double your Sales - Growth Strategies for Small BusinessDouble your Sales - Growth Strategies for Small Business
Double your Sales - Growth Strategies for Small Business
 
Measuring Business Success
Measuring Business SuccessMeasuring Business Success
Measuring Business Success
 
Operational Excellence
Operational ExcellenceOperational Excellence
Operational Excellence
 
Growth Strategies
Growth StrategiesGrowth Strategies
Growth Strategies
 
Business Assessment & Strategic Planning
Business Assessment & Strategic PlanningBusiness Assessment & Strategic Planning
Business Assessment & Strategic Planning
 

Dernier

Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMRavindra Nath Shukla
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Serviceritikaroy0888
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Dave Litwiller
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdfRenandantas16
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfAdmir Softic
 
RSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataRSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataExhibitors Data
 
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxpriyanshujha201
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communicationskarancommunications
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Servicediscovermytutordmt
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Centuryrwgiffor
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Lviv Startup Club
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with CultureSeta Wicaksana
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMANIlamathiKannappan
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear RegressionRavindra Nath Shukla
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...anilsa9823
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLSeo
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsMichael W. Hawkins
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageMatteo Carbone
 

Dernier (20)

Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSM
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Service
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
RSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataRSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors Data
 
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communications
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Service
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear Regression
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael Hawkins
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
 

Big Idea - Beating Recession

  • 1. Big Idea CUSTOMER EXPERIENCE Its not what you sell but how you sell it. The how is the key to provide experience to your customers and build a strong relationship with them that will results in sustainable growth. For example: • RYZ Wear (http://www.ryzwear.com/) • Build a Bear • Starbucks
  • 2. Opportunity Turbulent Economy - RECESSION • Sale Slump • Tight Cash flow • Desire to sustain and accelerate the growth
  • 3. Solution Integrated Multi-channel go-to-market Strategy • Increase Market share • Reduce cost of Sales Profitably ride out the recession and build capabilities to capitalize the market as economy stabilize.
  • 4. Sale Transaction Cost $ 1600 1400 1200 Cost per transaction ($) 1000 800 600 400 200 0 Field Salesforce Value Added Reseller Distributors Telesale Internet
  • 5. Lead Qualification Negotiation Delivery Service Generation Field Sales force VAR Distributors Telesales Internet Salespeople spend 30 – 40% of their time in generating new leads! Introducing new channels may save you 30% - 40% on your cost of sales
  • 6. Lead Qualification Negotiation Delivery Service Generation Field Sales force VAR Distributors Telesales Internet Partners and Distributors can help you increase the market coverage Using partner network will reduce your sales cycle and cost transaction cost by 20 – 40%
  • 7. Integrated multi-channel go-to-market strategy will help you to: 1. Increase market share 2. Reduce cost of sale