1. KARANVEER SINGH
Cell (+91)9560185580 E-Mail:karanveersingh1788@gmail.com
CAREER OBJECTIVE
Seeking a challenging position in an organization that cultivates an approach of motivation, enthusiasm and
results towards ones work.
CAREER CHRONOLOGY
Bharat Hotels Limited (The Lalit Hotels) – Corporate Revenue (2nd
Jan 2013 – Present)
Bharat Hotels Limited (The Lalit Hotels) – CRO Asst. Manager (Corporate Revenue)
Job Profile: As follows :
• Team management .
• Updating revenue report.
• Roaster management.
• Handling Daily Operations
• Teams attendance Report
• Call analysis Report
• Training the team
Bharat Hotels Limited (The Lalit Hotels) – CRO Senior Executive (Corporate Revenue)
Job Profile: Taking care of the mails team. Making sure of smooth functioning of the mails team.
Looking after mails from receiving those from the booker to coordinating with sales manager and
revenue manager and getting the reservation made.
Bharat Hotels Limited (The Lalit Hotels) – CRO Executive(Corporate Revenue)
Job Profile: Taking incoming calls and converting the calls into sales. Generating as much as
revenue possible.
IBM, Global Process Services, Gurgaon – (Nov 2012 – 31st
Dec 2013)
IBM, Global Process Services, Gurgaon – Strategic HR
Job Profile: Updating the personal information of the employees, Salary updation , Rehiring of a
homecoming employee, Updating employee transfers and promotions.
IBM, Global Process Services, Gurgaon – Customer Care Executive
Job Profile: Solving issues faced by the clients on a financial software Quicken and educating the clients
regarding the new features and changes in the software.
TAJ MAHAL HOTEL, Man Singh Road, New Delhi – Butler Service (May 2010 – Aug 2010)
Job Profile: Being a personal butler to the VVIP guests. I had the opportunity to serve oue elite customers
such as Mr. Ratan Tata, Mr. Jaithmilani, Mr. Arjun Rampal, Ms. Diya Mirza, and Dr. Dadi Balsara.
2. INDUSTRIAL TRAINING
SAROVAR PORTICO, Indore
Job Profile: Worked in all four core departments’ i.e. front office, housekeeping, food & beverage service,
and production.
Key Responsibilities:
FRONT OFFICE:
• Welcoming of guests.
• Caring or guest luggage to guest room.
• Doing guest registrations and reservations.
HOUSE KEEPING:
• Room making.
• Attending guest calls
• Installing mini-bar
FOOD AND BEVERAGE SERVICE:
• Cleansing of cutlery and crockery.
• Serving guest in the restaurant.
• Room service
PRODUCTION:
• Peeling and chopping of vegetables
• Making requisition for items required.
TECHNICAL SKILLS
Computer Skills – PC proficient with MS office, Opera, Ihotelier, etrust, Fidelio(Basic), MICROS(Basic),
Internet Fundamentals
ACADEMIC CREDENTIALS
High School from Dalhousie Public School, Badhani.
Intermidiate from Dalhousie Public School, Badhani.
B.Sc. HHA (NCHMCT) I.H.M. Meerut.
ACHIEVEMENTS
Participated at district level in Football.
Participated at district level in Volleyball.
Participated in various debates, elocution and quiz competitions.
STRENGTHS
Good communication and interpersonal skills
Positive attitude and professionalism
Team player with the ability to work effectively in a team environment
Optimism is demonstrated in my actions
Demonstrate flexibility in operational stage to meet the requirements
INTERESTS/HOBBIES
Interacting with people to increase social circle and knowledge.
Playing and Watching Football.
3. Reading novels.
Writing
PERSONAL DETAILS
Date Of Birth : 17th July 1988
Marital Status : Single
Gender : Male
Father’s name : Mr. Amarjeet Singh
Mother’s name : Mrs. Surinder Kaur
Address : WZ-793(Second Floor),
Mangal Bazar Road,
Vishnu Garden,
New Delhi – 110018
Date:
Place: KARANVEER SINGH