1. The Policy includes cover for:
WhydoIneedCrimeInsurance?
IalreadyhaveCyberLiabilityCover
inplace. Isthisthesamecover?
No. Cyber Liability policies vary in the scope
of cover provided, but they are generally
geared to cover the rectification costs of
reconstituting your IT System following a
violation. Cyber Liability may also provide
cover for Data Breach/Privacy Liabilities, your
Legal Liability relating to the transmission of
viruses and associated Public Relation
mitigation costs.
Cyber Liability does not usually cover the
financial loss of Monies and/or Funds unless
there is a specific Crime extension.
Your Professional Indemnity Insurance Policy
provides cover in respect of loss of assets
held by you on behalf of a third party (e.g.
your Client Account), however no cover is
afforded to first party losses i.e. your own
assets. Therefore, unless you already have
specific cover in place, there is no protection
available in respect of your own Money, or
Funds held in your Office/Business Account.
IfmyOfficeAccountiscompromised
willmyBankcompensateme?
Previously, Firms may have relied on their
Bank to provide compensation in the event of
fraudulent activity. However, with the cost of
fraud increasing at an unprecedented rate,
there is evidence that Banks are looking to
avoid refunds where possible. This is
particularly the case where the transaction
seems legitimate, or if the Firm has been
‘negligent’ in protecting their Account.
Examples of where Banks have refused
refunds include the Firm not having adequate
Firewalls in place, inadvertently divulging
account details to a fraudster or not adequately
checking the Bank identity and/or Bank details
of suppliers.
IscoverprovidedundertheCrime
PolicyfortheFirm'slossescausedby
Employees?
Yes. Cover is provided for theft of the Firm’s
assets by both external parties and by
employees, or a combination of both. However,
cover does not apply in respect of theft by, or
including, an Equity Partner/Director with a
20% or more shareholding in the Firm.
WEBSOFT
01234 340266 www.ulpltd.co.uk Bedford Heights Manton Lane Bedford MK41 7PH
INFORMATION SHEET
Crime & Cyber Theft
Insurance for Solicitors
• the Firm’s own Money, Tangible Securities, Property or Funds (including Funds held in the
Office/Business Account) arising from theft ­ including cyber theft ­ by any third party and/or
by an employee
• the costs of reconstituting data as a result of a theft, computer fraud or violation following
a loss under the Policy
• the costs of investigating the extent of any loss covered under the Policy.
Crime Insurance is currently relatively inexpensive but provides essential protection for
the Firm's own assets in an increasingly fraudulent environment.

2. Get in touch
For further information or cost indications please contact
Karen Mansfield - kmansfield@ulpltd.co.uk 01234 340266
Doyouhaveanyexamplesof
CrimeorCyberTheftlosses?
There are many examples available but typical
claims that would be covered by the Policy
include the following scenarios:
WEBSOFT
01234 340266 www.ulpltd.co.uk Bedford Heights Manton Lane Bedford MK41 7PH
Example2
Mr A was the Managing Partner of a medium
sized law Firm. He received a telephone call
from Ms B, who introduced herself as the new
account manager for one of the Firm’s
suppliers. Ms B followed up the call in writing.
She confirmed what they had discussed and
informed Mr A of a change to payment details
for future monthly payments, the first of which
was due shortly.
Two weeks after making the payment, Mr A
was contacted by a representative from the
supplier enquiring why they had not been paid.
Ms B had been a fraudster, and had previously
hacked into the supplier’s email system to
obtain details of their customers. The payment
could not be recovered, leaving the Firm with a
financial loss.
Example 1
A Solicitor received an email appearing to be
from a genuine sender and opened an
attachment in the email. The following day,
she tried to access the Firm's Office Account
online. The log in process appeared different,
but she proceeded anyway. The log in was
rejected and almost immediately she received
a call from someone claiming to work for the
Bank, offering help. The person said the Bank
had noticed she was having difficulty logging
in. The Solicitor was asked to enter her
username and certain characters of her PIN
and password. After several attempts, the
caller advised the Account had been locked
temporarily.
Three days later, the same person called
again to offer help, this time with the Client
Account. At this point, the Solicitor became
suspicious. She hung up the phone, checked
for a dial tone, and placed a call to the Bank
using a known number.
The Bank denied any recent contact. Further
enquiries revealed that the bulk of the Office
Account's balance had been transferred
abroad to an overseas Bank. The Bank told
her it would be unable to retrieve the funds or
accept liability as she had failed to safeguard
the Firm's online log in details. The Firm was
left to bear the loss.
WhatelseshouldIconsider?
One of the biggest risks to your Firm is your
staff, not because they are malicious or have
intent to defraud you, but because they are
human. With fraudsters becoming more
sophisticated it is impossible to be warned or
prepared for each individual scam or threat. In
fact, some of the most prolific losses have
arisen as a result of senior employees or
management being duped.
Firms, no matter how big or small, are a
fraud target and Crime Insurance should be
seriously considered to ensure the Firm's
own assets are protected.