IT Reporting: 4 Easy Steps to Improve IT's Reputation and Excel at Audits
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Join this webinar to hear valuable tips on how to improve reporting accuracy and simplify your data gathering process, including how to: Build reports for various business needs, from detailed technical reports to high level management reporting Easily assess and report on the overall security and health of your network/hardware Log events and security issues that were resolved Gain a seat at the table with executives to participate in budgeting and planning Provide auditors with complete on-demand reports
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IT Reporting: 4 Easy Steps to Improve IT's Reputation and Excel at Audits
- 1. IT Briefing Series IT Reporting 4 Easy Steps to Improve IT’s Reputation and Excel at Audits
- 2. SPEAKERS Ray Barber Product Marketing Manager Kaseya Ziya Gunay IT Director People’s Bank & Trust www.kaseya.com
- 3. AGENDA • Introductions • Reporting Fundamentals • Reporting Steps Discussion • Recap • Q&A www.kaseya.com
- 4. Ask Yourself: Would you like to have the tools to prove IT’s contributions to your management team instead of being viewed as a cost center? Are you concerned about the time and effort your team spends compiling data and avoiding roadblocks during audit preparation? www.kaseya.com
- 6. Elements of Reporting www.kaseya.com
- 7. Understanding Your Audience • Who is actually going to consume it? • What is their goal for the data? – Proof of something – Measurement – Compliance www.kaseya.com
- 8. Getting the Right Data • Where is it stored? • How is it structured? • How do you get it somewhere you can use? www.kaseya.com
- 9. The Steps
- 10. Step 1: To Whom am I Reporting? Providing information to the business can take many forms, who’s your audience? www.kaseya.com
- 11. Step 2: Capturing Data Finding and providing relevant data at a physical and security level www.kaseya.com
- 12. Step 3: Capturing Actions Finding out what is happening and where www.kaseya.com
- 13. Step 4: Making It Relevant Turning technical data into business decision making content www.kaseya.com
- 14. Bonus step: Body of Proof www.kaseya.com
- 15. OUR VISION “Providing Enterprise-Class IT Systems Management for Everybody” www.kaseya.com
- 16. CORE PRINCIPLES Discover Validate Manage Automate www.kaseya.com
- 17. CONSOLIDATED DISCOVERY N M A P Multiple Scan Methods www.kaseya.com
- 18. GOOD PRACTICE 100’s of Pre-Defined Views, Maintenance Routines and Policies • Device Views by Type – By OS Type/Ver – Exchange, SQL, IIS, etc • Maintenance Routines – PC and Server Maintenance • Monitor Sets – Application Events/Logs – Hardware Thresholds – Up/Down Faults – Servers, Database, Exchange and Domains – 3rd Party Backup, Security and Network Infrastructure www.kaseya.com
- 19. UNIFIED MANAGEMENT Automate the State of Discover the State of IT Manage the State of IT IT • Systems • Scheduling • Reporting • Assets • Procedures • Dashboards • Mobile Devices • API/Messaging • Interactive Data Views • Network Devices IT Configuration Management Business Continuity • Remote Management • Image Deployment • Image Backup • File & Folder Backup • Software Deployment • Desktop Migration • Image Virtualization • Power Management • Mobile Device Management Asset Management Service Delivery • Network Discover & AD • Asset Management • Service Desk/Ticketing • Policy Compliance • Hardware/Software • Virtual Machine Management • Policy Management • Time Tracking • Service Billing Security Systems Monitoring • AntiVirus • Patch Management • Systems Checks & Alerts • Agent-less Monitoring • AntiMalware • Software Updates • Agent Monitoring • Log Monitoring • Enterprise Monitoring www.kaseya.com
- 20. Join Us: Sign Up for a Demo Today! Contact us: 1 (877) 926-0001 sales@kaseya.com Learn more: www.kaseya.com
Notes de l'éditeur
- Original abstract 1: Build reports for various business needs, from detailed technical reports to high level management reportingZiya:Talk a bit about the various consumers of information across the business
- 2: Easily assess and report on the overall security and health of your network/hardware Ziya:XP report obviously looking to replace all of thoseExec summary for patchingReport on what programs are getting installed on machines
- 3: Log events and security issues that were resolved Ziya:Event logs – hard drive health, shut down alerts, new computersSecurity log-ins
- 4: Gain a seat at the table with executives to participate in budgeting and planning Ziya:Boss takes these reports in exec meeting every time: Executive report, Bandwidth, Inventory
- 5: Provide auditors with complete on-demand reports Ziya:State and federal examiners, patch reports - when, network asset lists
- Automating recurring IT tasksPatch UpdatesStandardization of ProcessesEveryone is always being tasked to do more with less. As complexity increases with systems, rules and regulations it becomes difficult to automate much of the daily tasks to ensure the overall health, wellness and security. Kaseya is all about automation, which can mean many things… one of which is applying one thing to many machines, Like Patch. Patch management example of automating deployment based on policy across all machines, handling file downloads centrally and dealing with reboots in a way that doesn’t impact users.By using a policy based approach to important tasks such as deployment and security we can ensure consistency of approach to minimize network and user impact. Auomated systems run the process directly on the machines so they can be done out of hours or even while users are working without disturbing them.Jonathan:How has a systems management solution like Kaseya allowed you to automate the management of deployment such as patches and everything that comes along with that like rebooting machines, or making sure the right machines get the right patches?
- Automating recurring IT tasksPatch UpdatesStandardization of ProcessesEveryone is always being tasked to do more with less. As complexity increases with systems, rules and regulations it becomes difficult to automate much of the daily tasks to ensure the overall health, wellness and security. Kaseya is all about automation, which can mean many things… one of which is applying one thing to many machines, Like Patch. Patch management example of automating deployment based on policy across all machines, handling file downloads centrally and dealing with reboots in a way that doesn’t impact users.By using a policy based approach to important tasks such as deployment and security we can ensure consistency of approach to minimize network and user impact. Auomated systems run the process directly on the machines so they can be done out of hours or even while users are working without disturbing them.Jonathan:How has a systems management solution like Kaseya allowed you to automate the management of deployment such as patches and everything that comes along with that like rebooting machines, or making sure the right machines get the right patches?
- Automating recurring IT tasksPatch UpdatesStandardization of ProcessesEveryone is always being tasked to do more with less. As complexity increases with systems, rules and regulations it becomes difficult to automate much of the daily tasks to ensure the overall health, wellness and security. Kaseya is all about automation, which can mean many things… one of which is applying one thing to many machines, Like Patch. Patch management example of automating deployment based on policy across all machines, handling file downloads centrally and dealing with reboots in a way that doesn’t impact users.By using a policy based approach to important tasks such as deployment and security we can ensure consistency of approach to minimize network and user impact. Auomated systems run the process directly on the machines so they can be done out of hours or even while users are working without disturbing them.Jonathan:How has a systems management solution like Kaseya allowed you to automate the management of deployment such as patches and everything that comes along with that like rebooting machines, or making sure the right machines get the right patches?
- Needs to be cleaned up.