1. Kate CopePhone: 763-249-5463 / Email: cope.kate@gmail.com
https://www.linkedin.com/in/kate-cope-17722557
Summary
Administrative Assistant with experience supporting upper level executives and their teams
in a variety of industries seeking advancement to executive level support role.
Skills
Microsoft Office  Organization  Communication  Correspondence  Multitasking  Telephone
etiquette  Customer Service  Data Entry  Office Inventory  Event Planning  File maintenance
Proposal Creation  Call Screening  Multi-Line Phone System  Professional demeanor  Calendar
Maintenance  Quick Study  Office Equipment  Team Player  Voracious For Knowledge
Consistently Accurate  Reliable
Education
Pine Technical College  Certificate- Administrative Assistant / Medical Transcription
Ogilvie High School  Diploma
Experience
Boston Scientific Maple Grove, Receptionist (Temp-AppleOne)  July 2016 - September
2016
 Guest and employee liaison
 Manage passage point which includes making badges for visitors, employees and contractors
 Direct inquiries via reception telephone switchboard
 Handle and process all incoming problems/requests/inquiries for customers and associates
 Oversee multiple conference room calendars
 Create and update displays with current conference room events
 Lobby presentation maintenance
Allina Health, E-Him Specialist III  June 2013 - June 2014
 Provide customer service to patients, businesses and internal/external medical staff by
answering questions regarding medical records requests
 Manually and electronically enter requests into electronic medical record database
 Medical Record requests fulfillment
 Quality assurance of requests entered by clinic sites
 Take meeting minutes and distribute to department electronically

2. Kate CopePhone: 763-249-5463 / Email: cope.kate@gmail.com
https://www.linkedin.com/in/kate-cope-17722557
Johnson McCann, Administrative Assistant  July 2010 - December 2012
 Provide excellent customer service for clients, vendors and associates via telephone, written
correspondence and first hand
 Maintain, organize, and order office inventory and trade show products
 Plan special client events, travel arrangements
 Update and maintain client information in database and paper form
 Distribute monthly and quarterly newsletters to clients and prospects
 Assist and train new employees to use client database and office equipment
 Create high-quality proposals and product materials with Microsoft office software
Fairview Bass Lake/Rogers Clinic, Abstractor  January 2007- November 2008
 Reference Abstractor position description from Fairview NE Clinic
Ross/Johnson & Associates, Administrative Assistant  June 2006 - June 2010
 Update and maintain client financial data in Excel and ACT!
 Facilitate financial securities deposits/disbursements/account changes
 Represent the company as the first point of contact for clients via telephone, email and front
desk
 Order office inventory and communicate with vendors when necessary
Fairview Northeast Clinic, Abstractor  March 2004 - June 2006
 Conversion of clinic paper records into electronic medical record (EPIC) via manual data entry,
scanning and copy/paste from older electronic sources
 Facilitate and execute the transfer of over 17,000 patient charts to an offsite storage facility
 Review and approve employee time sheets
 Provide administrative support to clinic manager
 Liaison for patients and healthcare facilities regarding medical records requests
 Serve as computer software resource for clinic staff
 MyChart Representative- assist patients with password and sign up questions
 Maintain and order clinic supplies
 Assist other clinic sites with medical records data entry