TCHRA January 2014 Presentation

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Nowadays, Information Technology (IT) plays an impo rtant role in efficiency and effectiveness of the organizational performance. As an IT application, E nterprise Resource Planning (ERP) systems is considered one of the most important IT application s because it enables the organizations to connect a nd interact with its administrative units in order to manage data and organize internal procedures. Many institutions use ERP systems, most notably Higher E ducation Institutions (HEIs). However, many project s fail or exceed scheduling and budget constraints; t he rate of failure in HEIs sector is higher than in other sectors. With HEIs’ recent movement to implement ER P systems and the lack of research studies examinin g successful implementation in HEIs, this paper provi des a critical literature review with a special foc us on Saudi Arabia. Further, it defines Critical Success Factors (CSFs) contributing to the success of ERP implementation in HEIs. This paper is part of a lar ger research effort aiming to provide guidelines an d useful findings that help HEIs to manage the challe nges for ERP systems and define CSFs that will help practitioners to implement them in the Saudi contex t.

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