1. December 2011
Capabilities Overview
For
Mainstreet Inc.

2. Mainstreet Confidential 2
Table of Contents
 Mainstreet Key Differentiators
 Mainstreet Vitals
 Mainstreet At A Glance
 Leading Partnerships
 Products Supported
 Service Portfolio
– Store on Demand: Integration Center
– Service Express: Maintenance & Repair
– Life Cycle Management Programs
 digitalMainstreet
 Mainstreet Information Management System (MIMS)
 Mainstreet Contact Information

3. Mainstreet Confidential 3
Value Add Services
 Mainstreet Attributes: nimble, responsive, creative, flexible, ethical, accountable, resourceful,
respected, quality-centric
 Focused on maximizing the ROI of our customers’ IT assets
 Supports the retail environment throughout the entire life cycle for all store systems
– Multi-vendor, multi-generational store systems
– Refurbishment & Upgrades
– Remarketing of Surplus Equipment, as approved by our clients
– Environmentally Responsible & Secure eDisposal Programs
 Diversity of product capabilities
– Seamless support of increasingly complex store environments
 Mainstreet Information Management System (MIMS) delivers superior accountability and serial
number tracking for managing inventory and service activities
– Easily customized to specific client requirements
– Easily integrated with client systems
– Client Portal provides real-time, anytime access to vital client data
– Enables allocation of inventory between business as usual (BAU) activities , special projects,
specific client departments or cost centers
Mainstreet Key Differentiators

4. Mainstreet Confidential 4
Retail Technology Support Specialists
 Specializing in the support of in-store systems including POS, self-
checkout, wireless, payment terminals, kiosks & digital signage
 Focus is to effectively cut costs from Client operations and protect
their investment in IT assets
 Proven track record of on-time, in-budget implementations
 Consistently delivers high quality, high value client solutions
 4 members of Mainstreet’s senior management team have a
combined 80+ years experience in the POS industry
 Integration Center
– Staging & Integration; Warehousing, Pick & Ship; Asset Management
 Maintenance & Repair Center
– Board-level repairs; Advanced Exchange Programs; Asset & Warranty Management; Parts/Spares
Sourcing & Kitting
 Life Cycle Management
– Environmentally Responsible Disposal Programs; Remarketing Surplus Equipment; Refurbishment &
Upgrades
Mainstreet Vitals
Diversity Supplier:
 Woman-Owned
Business (NWBOC
Certificate
#RCSW8160)
 Certified Texas HUB
Certificate
#1721551312200
 Privately-held, Texas-
based corporation
 Head-quartered in
Grand Prairie (Dallas)
 60,000 ft2 facility
includes 35,000 ft2
warehouse; 20,000 ft2
repair center
 Clients include Fujitsu,
PETCO, STAGE,
Container Store, IBM

5. Mainstreet Confidential 5
Solutions & Target Markets
Geographies Industries Products Services
US Retail POS & Peripherals Board Level Repair
Canada Manufacturing/CPG Self-Checkout Depot Advanced Exchange
Scanners On-Site Maintenance
Mexico Scanner/Scales Staging & Integration
& Banking Payment Terminals Asset Management & Warehousing
Latin America Government Back-Office Systems Warranty Recovery & Management
(consolidation Health Care Wireless Devices Order Fulfillment
& freight PC's Deployment & On-Site Installation
forwarding) Kiosks Sourcing including Parts Kitting
Digital Signage Refurbishment & Upgrades
Reverse Logistics
EOL Disposal & Reclamation
Mainstreet At A Glance

6. Mainstreet Confidential 6
Core Competencies & Competitive Differentiators
Superior Quality, Board-Level Repairs
 Significantly extends product life beyond OEM
withdrawal from service
 Reduces total cost of service
 Reduces scrap costs and environmental
exposure
Responsiveness
 Highly nimble team
 Efficiently run company
 Able to ramp up for most engagements within
30 to 60 days
 Readily able to take on new products
Multi-Vendor, Multi-Platform Expertise
 POS, self checkout and store systems
 Current generation through to legacy models
Cost Efficiencies & Investment Protection
 Extending equipment life
 Remarketing programs for client-owned
surplus equipment
 Optimized service programs with coverage,
delivery, spares ownership
 Creative financing programs including sale and
leaseback of existing equipment; spares
financing
Accountability
 We deliver superior accountability to our
partners through internal controls, bar-code
scanning and service management systems
 Key benefit when spares are consigned
 Clients have continued visibility to their
inventory
 Secure e-Disposal of surplus equipment
Mainstreet At A Glance

7. Mainstreet Confidential 7
Leading Partnerships
Other Clients include OEMs, 3rd-party service organizations, self-maintaining retailers
Client Scope Services
PETCO Animal
Supplies
1,050 stores
US Nationwide
Board-Level Repair
Depot Advanced Exchange
Field Service, On Demand
Warranty Recovery & Management
Asset Management & Secure Warehousing
Staging & Integration
Project Support
Equipment Sales
EOL Remarketing & Secure e-Disposal
STAGE Stores, Inc. 900 stores
US Nationwide
Board-Level Repair
Depot Advanced Exchange
Field Service, On Demand
Warranty Recovery & Management
Asset Management & Secure Warehousing
Staging & Integration
Project Support including deployment &
installation
Equipment Sales
Equipment Reclamation
Fujitsu 10,000 Self-Checkout
Lanes plus 3rd
Party
Equipment
US & Canada
Primary Repair Vendor
Specializing in Self-Checkout and Third-
Party Systems
Includes cash-handling equipment
EOL Refurbishment & Repatriation
Mainstreet At A Glance

8. Mainstreet Confidential 8
Products Supported (current and legacy models)
 POS Terminals: IBM, Fujitsu, NCR, Wincor, PC Cash Drawer,
Casio
 Self-Checkout: Fujitsu (Optimal/U-SCAN), IBM (PSI), NCR
 Scanners: Datalogic (PSC), Honeywell (Metrologic), NCR, Symbol
 Scanner/Scales: Fujitsu, Datalogic, Honeywell, NCR, Shekel,
Toledo
 Kiosks: Custom, IBM, NCR, Fujitsu
 Printers: Axiohm, Citizen, Eltron, Epson, Fujitsu, HP, IBM, Ithaca,
Lexmark, NCR, Okidata, Pertech, Star, TPG, Zebra
 Payment Terminals: Hypercom, ID Tek, Ingenico, Magtek,
VeriFone
 Signature Capture: Magtek, Topaz, Verifone, @pos
 Touch Screens, LCD & Monitors: ELO, IBM, MicroTouch, NCR,
Preh, Wincor, Generic, Dell, Viewsonic, Customer (Pole) Displays
 Bill Acceptors & Dispensers: Cash Code, Diebold, G&D, MEI
(Mars), Talaris (DeLaRue)
 Coin Acceptors & Dispensers: Talaris, Telequip, MEI, CoinCo
 Computers: Dell, HP, IBM, Fujitsu, Wincor, ATX-BasedAuthorized Service Center: ELO, Epson, Datalogic, Dell, Talaris, TPG, Cash Code, Fujitsu & Telequip

9. Mainstreet Confidential 9
Support Service Portfolio
Integration Center
 Staging & Integration
 Warehousing, Pick & Ship
 Warranty Management
 Asset Management
 Deployment including On-Site
Installation
 Hardware Refurbishment &
Upgrades
 Remarketing Surplus equipment
 EOL Secure Disposal
 Reverse Logistics
Hardware Maintenance
 Board-Level Depot Repairs
 Advanced Exchange Programs
 On-Site Maintenance
 Asset Management
 Warranty Management
 Parts/Spares Sourcing & Kitting
 Remarketing Surplus Equipment
 EOL Secure Disposal
Mainstreet Services

10. Mainstreet Confidential 10
Store-On-DemandTM
:
Integration Center & Deployment Services
 Delivers maximum simplification in technology
deployments – national chain-wide refreshes to single
device or single store deployments
– Multi-vendor, best-of-breed in-store systems
– Full store system builds from POS, peripherals to back-office
and kiosk systems
– Replicable, documented processes & consistent high quality,
ensures easy on-time, in-budget installations at store-level –
some clients even leverage their own in-store staff to
perform installations
– Coupled with Mainstreet superior Asset Management, our
clients benefit from volume discounts with their preferred
suppliers with the flexibility of our Just-in-Time deployments
Mainstreet Services
Update
images
Client Benefits:
 Optimizes
Clients’ Assets
 Project
Scalability
 Rapid Ramp-Up
 Complete
Accountability &
Visibility for
clients
 Consistently on-
time, in budget
 Staging & Integration
 Asset & Warranty Mgmt
 Warehousing & Order Fulfillment
 Project Mgmt
 Deployment & Logistics
 On-Site Install/De-Install
 Reverse Logistics

11. Mainstreet Confidential 11
Depot Repair: Board Level Repairs &
Advanced Exchange Programs
 Board level repairs extend equipment life
and lower the cost of service.
 Superior quality & quick turnaround
 Ensures equipment is fixed right the 1st
time, less downtime and higher level of
customer satisfaction.
 Multi-vendor, multi-generational support of
POS, self-checkout, wireless, scanners,
payment terminals & back-office equipment
Warranty Management
 Maximizes warranty recovery and lowers
cost of support
 Triage minimizes warranty repairs sent to
OEM, reduces cycle time and reduces
spares investment
Parts Sourcing & Kitting
 Global sourcing network
 Mainstreet’s heritage in the
aftermarket can drive
efficiencies in the support of
legacy systems until the
retailer is ready to move to
newer systems
 Provides a further source for
legacy or proprietary
products that are no longer
available through the
manufacturer
Client-Directed Service
Programs:
 Personalized to each client’s
unique environment & needs
 Flexible options deliver
optimized, hybrid support
Lower
cost of
service
Extends
equipment
life
Reduces
scrap
Support
beyond
OEM
withdrawal
Mainstreet Services
Service ExpressTM
:
Maintenance & Repair Programs

12. Mainstreet Confidential 12
Life Cycle Management Programs
Environmentally Responsible, Secure e-Waste Disposal
 Custom designed, integrated system incorporating proven
recycling components
 Strategically configured to optimize recovery of recyclable
components & precious metals
 Benefits: diversion from landfill; secure destruction; maximum
recovery of recyclable materials; removal of safe & hazardous
components; no offshore processing
 Full destruction of hard drives and any other privileged
information
Environmentally
Responsible e-Waste
Disposal & Recovery
Refurbishment & Upgrades
 POS, self-checkout, peripherals, hand held
 Expertise in current & legacy systems assures clients
a creative and cost-effective approach delivering
superior investment protection
Reverse Logistics
Equipment Repatriation & Reclamation
Remarketing
 Mainstreet globally
remarkets surplus
equipment on
client’s behalf
 Shared proceeds of
sale
 Maximizes return on
investment
 Diversion from
landfill
Mainstreet Services

13. Mainstreet Confidential 13
digitalMAINSTREET
 We develop and deliver innovative digital in-store
marketing solutions that better connect retailers and
brands to shoppers
 We are a proven ‘go-to’ source that fuses strategy, design and
retail-hardened technologies backed by our comprehensive
portfolio of support services
 Rugged, Retail-Hardened technology components
 Custom designed enclosures, integrated with client brand
image and marketing programs
 Purpose-built, best-in-class solutions with depth & breadth of
technologies ranging from traditional touch screens to tablets
 Services Include: Branding/Design, Local Customization,
Project Management, Implementation & Rollout, Field Service
for on-site installation & ongoing support
Mainstreet Products
Fully customized to each
unique client environment
Retail hardened
technologies
Maximized uptime &
throughput
Backed by full on-site
service and design services
Digital Signage
Custom Kiosks/Smart Fixtures
End-Cap Solutions or Integrated with merchandising fixture
~ protects valuable in-store real estate
Digital Destinations for Special Events

14. Mainstreet Confidential 14
Systems Accountability
Mainstreet Information
Management System (MIMS)
 Enterprise Product Information
System
 Completely automates
management of the service
process
 At any point in time, we can
identify where a part or
component is and track the
unit's service history
 Provides superior management
of customer-owned inventory
and enables us to consistently
monitor our repair quality
including DOA's and MTBF's
 Open system architecture
using industry standard SQL
 Ease of integration with our
clients’ service management
systems
Client Portal
 Anywhere, anytime access
to:
– Place, manage and
search service calls
– Manage and track
inventory levels
 Back bone is Mainstreet’s
established, stable & flexible
SQL service management
system
 Flexible, ease of
customization
 Drop down lists keep data
integrity and minimize input
errors
 Security levels – client
specific
 Audit checks – i.e. validate
ticket #, serial #, store info,
etc
 Extensive reporting & search
capabilities
Flexibility & ease
of use enables us
to develop custom
reports to each
client’s unique
requirements
Easily interfaced
with client systems
without excessive
costs or wait times
Real-time,
anytime access to
vital inventory and
service activity
information
Serial number
accountability
Enables
inventory
allocation between
BAU and
individual project
activities

15. Mainstreet Confidential 15
Mainstreet Contact Information
Debbie Simurda, VP Partner Alliances
Mainstreet Inc.
2510 West Main Street, Suite 100
Grand Prairie, Texas 75050
Office 866-767-6472
Cell 214-536-5028
Email dsimurda@mainstreetinc.net
Company web site www.mainstreetinc.net