Keolis is a leading public transport operator that has been in business for over a century. It was formed through the merger and acquisition of several transportation companies in France and has expanded internationally. Today it operates various public transportation services such as bus, coach, tram, metro, and rail in 15 countries around the world. With over 50,000 employees and annual revenue of €5 billion, Keolis provides mobility solutions tailored to local needs through its expertise in different modes of transportation.
2. History
2
KEOLIS
With a history that goes back over a century, Keolis’
founding constituent parts were already key players
in a number of different public transport areas.
• In the automotive industry, the com-
pany STA was created in 1908 as a
subsidiaryofRenault;thislaterbecame
SGTD.
•Lesexelwasfoundedin1911withaview
to boost the power supply for trams.
•STRVwasestablishedin1964to service
the regional bus market. It was a sub-
sidiaryofSNCFandwaslaterrenamed
Cariane.
Over the course of the 20th century,
various restructuring operations,
mergers and acquisitions took place,
resulting in two key players, VIA GTI
(whose ancestors were SGTD and
Lesexel) and Cariane.
In 1999, SNCF became the leading
shareholder in VIA GTI, which merged
with Cariane to become VIA Cariane.
In2001,VIACarianewasrenamedKeolis.
SNCF has since remained Keolis’ lead-
ing shareholder, supporting the com-
pany through the various phases that
have led to the current shareholder
base(70%SNCF/30%Caissededépôt
et placement du Québec).
Keolis wins
the Southeastern
rail franchise
in the UK,
with Go-Ahead.
Birth of an
independent
rail company
in Germany
through Keolis
Deutschland,
which won
the operating
contract for
Hellweg-Netz.
Keolis becomes
100% owner
of the Danish
bus company
City-Trafik.
Purchase
of majority
shareholding
in the Belgian
bus company
Eurobus Holding,
and founding of
Keolis Vlaanderen.
New activities
in Melbourne
(Australia),
Washington DC
(USA), Bergen
(Norway), and
Bordeaux
(France).
2005 2006 2007 2008 2009
The
in10datesstory
Keolis
3. 3
2013/2014 AT A GLANCE
2010 2012 2013 20142011
Equity tie-up
with EFFIA.
Renewal of
urban contracts
in Lyon and Lille
(France).
Purchase of
Tectrans in
the USA
(renamed Keolis
Transit America).
Keolis wins
the Orleans
urban network
in France.
Buy-out of
remaining share
capital in Syntus
(Netherlands)
and Orléans
Express (Canada).
Establishment in
Hyderabad (India).
Win of
the contract for
the Las Vegas
(United States)
bus network.
Launch of
the KeoLife
programme.
Keolis kicks off
the year with
a new major
contract in the
United States:
managing the
suburban trains
in Boston.
Keolis is a leading
public transport operator
across the world.
The Group offers its
customers mobility solutions
that are tailor-made to
specific local needs and
changing commuting
patterns.
4. 4
KEOLIS
Key figures
• Urban: 31 %
• Territories: 14%
• Ile-de-France: 6%
• EFFIA: 3%
A growing workforce
47,200 50,150 52,600 54,400
2010
2010
2009 2011
2011
2012
2012
2013
2013
Continuous revenue growth
(€ million)
3,425
4,113
4,443
4,980
5,091
2,356
2,735
2,351
2,629
2,077
2,366
1,868
2,245
1,404
2,021
A solid financial standing
11%
This is the average
annual growth rate
over the last
10 years
46%
• UK: 19 %
• Continental Europe: 19%
• Australia/NZ: 5%
• North America: 3%
A balanced
revenue breakdown
54%
France
International
passengers
carried
in 2013
billion2.5
16,400 19,430 19,500 20,900
30,800 30,720 33,100 33,500
An ever-increasing staff
France
France
International
International
5. 5
2013/2014 AT A GLANCE
With revenue up 2.2% at nearly 5.1 billion euros,
the Keolis Group in 2013 confirmed its standing as a leading player
in the passenger transport industry. The Group aims to generate 7 billion euros
in revenue in 2017 (excluding external growth), by consolidating its foothold
in France and growing internationally.
Actively
recruiting
women
of female
managers
versus 26%
in 2007
47% 33%of recruits
in 2013
are women
30%70%
A strong shareholding
structure
SNCF
Participations
Caisse de dépôt
et placement
du Québec
Stable profitability for 2013
(€ million)
€280 million
201320122010 2009 2010 2011 2012 20132011
557
500
546
274
287 280
1.71xThis is the leverage at
the end of 2013, corresponding
to the net debt to EBITDA ratio
A robust financial
structure
A sustained investment
(€ million)
247
333
308
6. 6
KEOLIS
6
KEOLIS
A benchmark operator in
France and internationally,
Keolis has developed
expertise that allows it
to respond to the
demands of public
transport worldwide
5key
assets
CHALLENGES
TO ADDRESS THE
OF PUBLIC
TRANSPORT
ENSURING
A SMOOTH
TRANSITION
when taking over
a network.
Professionalism,
careful management
of human resources,
knowing your
passengers: these are
the skills that allow Keolis
to ensure local authorities
of a successful network
takeover.
ADVISING
Public Transport
Authorities from
the outset, in particular
on network and
infrastructure design...
Keolis’ expertise means
it can advise local
authorities from the very
earliest stages of their
projectsinordertoprepare
for high-performing,
sustainable operations.
1 2
of advance
preparation for
the launch of the
Gold Coast
light rail.
3 years
rise in passenger
numbers in Las Vegas
just six months
after taking over
the network.
4%
‘Keolis’ international
expertise has helped us
prepare the integration
of the network, the
interchanges between
theexistingbusserviceand
the future tram system.’
MattLongland,Deputy
Director-GeneralofQueensland
DepartmentofTransportand
MainRoads(Australia)
‘Keolis has been a great
asset in the transition from
the previous operator:
continuity of service has
been ensured and its
quality improved.’
Tina Quigley, General Manager
of the Regional Transportation
Commission of Southern
Nevada (RTC)
7. 77
3 4 5
2013/2014 AT A GLANCE
OPTIMISING
NETWORKS
toofferthebest
serviceatthebest
price.Thankstoits
Neolistool,Keolisis
betterequippedto
identifyandanalyse
mobilityflowsandoffer
atailor-madesolution.
Builtaroundstructuring,
staggeredlinesand
moreflexiblesecondary
lines,thenetworksensure
anoptimalallocation
ofpublictransport
resources.
rise in traffic. This is
Keolis’ commitment
following the
reorganisation of
the Stockholm
network.
20%
‘Keolis was able
to step back and
offer us a network
reorganisation that
made our transport
services more
accessible to larger
numbers of
passengers.’
AndersLindström,Managing
DirectorofStorstockholms
Lokaltrafik(Sweden)
DEPLOYING
OUREXPERTISE
andconstantly
innovating.Witha
presencein15countries,
Keolishasacquired
considerableexpertisein
thevariousmeansof
transport.Itiscurrently
oneoftheonlyoperators
capableofclaiming
simultaneousexpertise
inMassTransit,buses,
alternativemodes,etc.
andthewaytocombine
themtofacilitate
interchangeability.
this is the value
of the transport
network
managed by
Keolis in Lyon.
€4.2 billion
‘Ournetworkisone
ofthefinestand
best-performing
intheworld.Keolisis
constantlydeveloping
newservicesandnew
systemstoensure
thatthiscontinues
tobethecase.’
BernardRivalta,President
ofSytral(Lyon)
ADAPTING
TONEWTYPES
OFMOBILITY
byputtingthe
passengerfirst.
Withitsfingerconstantly
onthepulseofchanging
passengerexpectations,
Keolisoffersinnovative
solutionsinline
withnewtrends:
newtechnologies,
alternativefuels,
sharedmobility,
real-timeinformation,
e-tickets,etc...
online information
services available
to passengers
in Dijon.
20
‘Keolis put 102 hybrid
buses into service
in Dijon. These vehicles
are at the cutting edge
of technology
and have won our
passengers over.’
Stéphane Goichon,
Technical Services Manager
(Greater Dijon)
8. With operations in 15 countries (Australia,
Belgium, Canada, China, Denmark, France,
Germany, India, Luxembourg, the Netherlands,
Norway, Portugal, Sweden, the United Kingdom
and the United States), Keolis develops
tailor-made mobility solutions adapted
tothespecificneedsofeachcommunity.
In 2013, the Group organised itself in four
regional platforms that have two major
objectives: ensure operational excellence
and accelerate growth.
Keolis
operations
ACROSS
THE GLOBE
KEOLIS
8
9. The Keolis Group
IN FRANCE…
Metro
Existing tram operation
Bus Rapid Transit
CITY
Urban networks
Interurban networks
Town
Carparkwithmorethan300 spaces
In Greater Paris, 11 transport hubs
and 26 car parks with more
than 300 spaces are managed
by the Group
75French
departments
covered by
interurban network
91
urban
networks
Besançon
PONTARLIER
LILLE
CAEN
LISIEUX
Rouen
STRASBOURG
OBERNAI
METZ
POMPEY SARREBOURGCHÂLONS-EN-
CHAMPAGNE
ORLÉANS
DIJON
LYON
Clermont-
Ferrand
RENNES
NANTES
Poitiers
BORDEAUX
Toulouse
MARMANDE
Marseille
Martigues
Vitrolles
Montpellier
MILLAU
ALENÇON
ARRAS
Evreux
COLMAR
ÉPINAL
NANCY SUB
TOUL
CHAUMONT
Charleville-Mézières
VESOUL
Belfort
LONS-LE-SAUNIER
NEVERS
Mâcon
RIOM
OYONNAX
Valence
Grenoble
AIX-LES-BAINS
St-Etienne
CHÂTEAUROUX
Chartres
TOURS
Saint-Pierre-
des-Corps BLOIS
Vendôme
QUIMPER
ANGERS
LE MANS
LAVAL
Niort
La Rochelle
Angoulême
Limoges
AGEN
PAU
FIGEAC
AUCH
TARBES
FOIX
Avignon
Perpignan
NÎMES
ABBEVILLE
AMIENS
Péronne
SOISSONS
CHAUNY
CREIL
SENLISCHANTILLY
CHERBOURG
ELBEUF
HONFLEURBAYEUX
FÉCAMP
LENS
Roubaix
Douai MAUBEUGE
Valenciennes
CHÂTELLERAULT
SAINTES
NARBONNE
Cannes
AIX-EN-PROVENCE
BREST MORLAIX
ST-MALO
LORIENT
CONCARNEAU
MONTARGIS
DREUX
MONTÉLIMAR
ALÈS
MONTBÉLIARD
VICHY
MONTLUÇON
Vienne
Reims
BezanneCHÂTEAU-
THIERRY
Thionville
VITRÉ
Villeneuve-d’Ascq
Aulnoye-Aymeries
Louvigny
Bellegarde-
sur-Valserine
Antibes
Cassis
Dax
ARC 1950
AURAY
10. ...
AND AROUND THE WORLD
Washington
Pompano
Fort Lauderdale
Collier County
Anaheim
Pomona
Monrovia
Lancaster
Merced
South Lake Tahoe
Van Nuys
San Francisco
Martinez
Richmond
UNITEDSTATES
Gaspé
Montréal
Longueuil
Rimouski
Campbellton
Trois-Rivières
Drummondville
Rivière-du-Loup
Québec
CANADA
Waterloo
Fresno
Boston
Las Vegas
North
America
United
Kingdom
11. Existing tram
operation
Future tram operation
Operations outside
the platforms
Taxi
Futuremetrooperation
Bus / shuttle / trolley /
coach services / PRM
NORWAY
DENMARK
SWEDEN
Aalborg
Hinnerup
Helsingborg
Copenhagen
Slagelse
Nyköping
Odensbacken
Gothenburg
Jönköping
Bergen
Dalarna
Ashford
Leeds
Eastbourne
Sheffield
Brighton
Edinburgh
Newcastle
Cleethorpes
Birmingham
Coventry
Canterbury
Dover
Hastings
York
Hull
Glasgow
Windermere
Blackpool
Hereford
London
Southampton
Portsmouth
Barrow-in-Furness
Gatwick
Liverpool
Manchester
Shrewsbury
Nottingham
UNITEDKINGDOM
GERMANY
THENETHERLANDS
BELGIUM
Rahden
MünsterZwolle
Enschede
Apeldoorn
Venlo Düsseldorf
Kassel
Soest
Lemgo
LUXEMBOURG
Keolis
Vlaanderen
Eurobussing
Bielefeld
Dortmund
Zutphen
Oldenzaal
Hamm
Rail
PORTUGAL
Porto
12. Gold Coast
Melbourne
FirstKeolis
rail network (UK)
Govia rail network (UK)Rail service
in Germany
Rail service
in the Netherlands
Australia/
New-
Zealand
AUSTRALIA
Wuhan
Hyderabad
Sundsvall
Stockholm
Finspång Continental
Europe
INDIA
CHINA
14. 10
KEOLIS
OUR CORE
BUSINESS:
bus, coach, tram,
metro, rail
Tram
675 km of tram
networks,
1,145 tramsets.
Angers France
Bergen
Norway
Bordeaux
France
Brest France
Caen France
Dijon France
Gold Coast (PPP)
Australia
Le Mans France
Lille France
Lyon France
Melbourne
Australia
Nottingham (PPP)
United Kingdom
Orléans France
Porto Portugal
Strasbourg France
Tours France
Rail
5,754 km
of railtrack,
1,552 trains.
France
Compagnie
du Blanc Argent: 67 km
of lines in Sologne.
Germany
4 rail franchises
in North Rhine-
Westphalia.
Netherlands
Rail operator with
subsidiary Syntus.
United Kingdom
Over one rail journey
in three takes place on
a service operated by
Keolis and its partners.
United States
•VRE: serves
the suburbs to the
South and West of
Washington DC.
•Boston*: 13 suburban
train lines, 1,000 km of
track and 134 stations
served.
* operationnal launch
on 1 July 2014
Our references
15. 2013/2014 AT A GLANCE
11
2013/2014 AT A GLANCE
Hyderabad India
71 km of automatic
metro under
construction.
First section
scheduled to open
21 March 2015.
Lille France
The size of trainsets
on line 1 will double
by 2016.
Lyon France
Line B extension
opened at end
of 2013.
Rennes France
The new automatic
driverless line B
is to start up
in 2018-9.
Roissy France
CDG Val.
Metro
70 km of automatic
metro*, 19 km
of traditional metro.
*outsideHyderabad
Busand
coach
24,400 vehicles.
Agen France
Amiens France
Blois France
Châtellerault
France
Copenhagen
Denmark
Las Vegas
United States
Lille France
100% of the city’s
urban buses run
on gas.
Montargis France
Nîmes France
Orléans France
Senlis France
Stockholm Sweden
Alpes-Maritimes
France
Belgium
Calvados France
Gironde France
Île-de-France France
Ille-et-Vilaine France
Quebec Canada
Rhône France
United States
BUS
COACH
Bus
Rapid
Transit
Coach
Rapid
Transit
Évry France
Lorient France
Lyon France
Metz France
Nîmes France
Rennes France
Strasbourg
France
Tours France
Beauvais-Amiens
France
Loire-Atlantique
France
16. Our references
12
KEOLIS
TOWARDS
EVER GREATER
MULTIMODALITY:
Bikes (parking, long term and
self-rental), carpooling, car sharing,
parking, river and sea shuttles.
And our specialised services:
passengers with reduced mobility,
airport shuttles, etc.
Bikes
Second biggest bike
operator in France
with 16,000 bikes
in 22 cities.
Carsharing
Six car sharing
services
operated directly
or in partnership.
180 vehicles.
Parking
Number 2 in France
with 118,000 spaces
managed
by EFFIA.
Carpooling
3 carpooling
services
for local
authorities.
Agen
Aix-les-Bains
Angers
Blois
Bordeaux
Brest
Dijon
Laval
Le Mans
Lille
2,150 self-hire
bikes and
3,500 long-term
rentals.
Lorient
Marmande
Metz
Montélimar
Obernai
Orléans
Pau
Quimper
Rennes
Tours
Versailles
Vichy
Antibes
Avignon
Bordeaux
Cassis
CHR
Metz-Thionville
Dijon
Grenoble
Les Arcs
Lille
Lyon
Marseille
Montpellier
Nantes
Paris
Poitiers
Rennes
Rouen
Saint-Étienne
Toulouse
Villiers-sur-
Marne
Operated
directly:
• Lille
31 stations,
75 vehicles.
• Orléans
• Pau
7 stations,
12 vehicles.
In partnership:
Bordeaux, Metz,
Rennes.
Arras
Integrated
service in the
Artis network.
Lens-Béthune
Integrated
service in the
Tadao network.
Lille
Carpooling
platform
covoiturezplus.fr
for the Lille
metropolitan area.
17. 13
2013/2014 AT A GLANCE
On-demand
services
More than 70 Keolis
subsidiaries
offer on-demand
transport.
PRM
Premier
transport operator
for persons
with reduced
mobility.
Airport
shuttles
10 airport
services.
Airport
management
3 airports
managed.
Seaandriver
shuttles
Keolis’ three ferry
services carry over
a million
passengers
per year.
Agen
Aix-en-Provence
Aix-les-Bains
Arras
Blois
Bordeaux
Caen
Calvados
Charente-
Maritime
Châtellerault
Dijon
Dreux
Elbeuf
Île-de-France
Lens-Béthune
Lisieux
Metz
Orléans
Pontarlier
Roissy
Rouen
Sarrebourg
Angers
Bordeaux
Caen
Châteauroux
Dijon
Laval
Lens
Lille
Lyon
Montargis
Nice
Nîmes
Orléans
Paris
Rennes
Sweden
United States
Keolis carries
2.6 million
persons
with reduced
mobility.
Bordeaux
Fort
Lauderdale
United States
Grenoble
Liège
Belgium
Marseille
Metz
Montpellier
Paris-CDG
Paris-Orly
Toulon-Hyères
Albert
Angers
Dole
Bordeaux
2 hybrid shuttles,
the “Batcubs”,
complement
the tram + bus
+ bike mobility
offer.
Brest
The six
“Penn ar Bred”
ships provide
six return journeys
per day between
the mainland
and Ponant
islands.
Lorient
The electric
“Ar Vag Tredan”
shuttle offers
28 daily round
trips between
Lorient and
Locmiquélic,
with no CO2
emissions.
18. 14
KEOLIS
Organisation
4MAJOR URBAN
NETWORKS
4MAIN
BRANCHES
Major Urban
Bruno Danet,
Deputy CEO
Ile-de-France
André Magnon-Pujo,
Deputy CEO
EFFIA
Frédéric Baverez,
CEO
Territories
Jacky Pacreau,
Deputy CEO
The Territories
branch is made
up of four regional
divisions:
FRANCE
The Group’s day-to-day operations are overseen by an Executive Committee
made up of Jean-Pierre Farandou (President and Group CEO), Michel Lamboley
(Group Executive Vice President and CFO), Bernard Tabary (CEO International),
Frédéric Baverez (CEO France and CEO of EFFIA), Olga Damiron (Human
ResourcesDirector),ArnaudVanTroeyen(ExecutiveVicePresidentGroupStrategy
and Development), Jacques Damas (Chief Railways and Operations Officer) and
Laurent Kocher (Executive Director – Marketing, Innovation & Services).
• Bordeaux
Hervé Lefevre,
CEO of
Keolis Bordeaux
• Lyon
Pascal Jacquesson,
CEO of
Keolis Lyon
• Lille
Gilles Fargier,
CEO of
Keolis Lille
• Rennes
Frédéric Mazeaud,
CEO of
Keolis Rennes
2
1
3
4
North-East :
Roland de
Barbentane
North-West :
Christian Bouyer
Centre
South-West :
Guy Le Roux
South-East :
Frédéric Rabier
2
1
3
4
19. 15
2013/2014 AT A GLANCE
4REGIONAL
PLATFORMS
Country and subsidiary directors
Australia
Clément Michel,
KDR Victoria
Vivienne King,
KDR Gold Coast
Belgium
Redgy Deschacht,
Eurobus Holding
et Keolis Vlaanderen
Canada
Denis Andlauer,
Keolis Canada
China
Marcellin Darrou,
Keolis China
Denmark
Michael Brandt-Nielsen,
Keolis Danmark
Germany
Roland Zschunke,
Keolis Deutschland
India
Emmanuel Kuhn,
Keolis Hyderabad
Netherlands
Cees Anker,
Syntus
Norway
Gry Miriam Olsen,
Keolis Norge
United Kingdom
Alistair Gordon,
Keolis UK
United States
Steve Townsend,
Keolis America
Michael Griffus,
KTA
United Arab Emirates
Karim Chaiblaine,
Keolis Middle East
Sweden
Magnus Åkerhielm,
Keolis Sverige
INTERNATIONAL
North
America
Éric Asselin
Australia/
New-Zealand
Michel Masson
Continental
Europe
Marc
Renouprez
United
Kingdom
Alistair
Gordon
International projects and development
Leila Frances
Chief Commercial Officer
Jean-Pierre Deghaye
Business Development Director