Change more than legacy systems, change legacy thinking with EasyVista. Learn how to transform service management from the outside in.

1. THE NEW GENERATION
of ITSM and Beyond

2. EasyVista is a global leader in consumerized service
management solutions for mid to large-sized enterprises.
We help modern CIOs bring consumerized services to
market quickly, allowing them to embrace the social,
shifting, flattening and emergent realities of today’s
digital enterprise. We allow them to become the “Chief
Service Provider” that modern organizations require,
reducing time-to-market and driving efficiencies across the
entire enterprise.
Today’s successful IT leaders need to accept and embrace
the fact that the trend toward IT consumerization is
here to stay. Their customers expect the same types of
products and services to be provided at work that they
enjoy in their personal lives. That means a constant stream
of new devices and apps, true mobility, “Genius Bar” level
services and real-time social collaboration. It is time for
enterprise IT services to either lead, or be left behind, and the
stark reality is that most are just trying to catch up to their
customers’ modern requirements.
At EasyVista, we help modern CIOs to become the “Chief
Service Provider” that modern organizations require.
Our solutions empower end-users while allowing IT
to maintain necessary controls. With EasyVista, lines of
business are now building their own applications, leaving
IT to ensure that availability, security, interoperability and
compliance requirements are enforced and maintained.
It’s EasyVista’s ability to generate customized service
applications without any coding (e.g JavaScript, Jelly and
AJAX) that allows for this organizational agility, and sets us
apart from the vendors that require armies of programmers
to keep up with change.
Imagine... You just completed a massive roll out of
comprehensive “self-service” HR provisioning applications
to your organization, only to find out that there is a new
regulatory requirement that must be added to the current
processes. Does this bring your project to a halt as you restart
the project and bring on a team of developers to make the
change? Not if you have the drag-and-drop simplicity of
EasyVista solutions!
Just picture this… Not only would you not have spent a
fortune on developers writing new code, with EasyVista
Service AppStore the HR department could make the
necessary changes on their own, without requiring IT to
get involved. The IT department has become an enabler for
frictionless change and is no longer a bottleneck to progress
that extensive coding and change management cycles have
historically required.
EasyVista delivers the core values to more than 900
customers in banking, insurance, higher education,
healthcare, government, IT outsourcing and consulting. The
company has a direct presence around the world with offices
in the US, Canada, France, Germany, UK, Italy, Spain and
Portugal. The company is traded on NYSE Euronext.
WHO we are
Our VISION

3. PRODUCTS & SOLUTIONS
EasyVista designs and develops industry leading service management solutions that
encompass the full breadth of IT Service Management, while also going beyond to
deliver a wide range of non-IT services to employees, suppliers or customers. And we
do it without code, leaving the end-user with a rich user interface and simplified ’App Store’
experience. These enterprise services are then accessible from any device and integrated
with company policies such as security, privacy, compliance, etc.
Consumerize
Service
Management
EasyVista Service AppStore
Because it’s about your customers
and their experience
EasyVista Service App Store offers IT the flexibility
necessary to deliver services to each and every
customer in a way that resonates with them. Whether
you are trying to interface with your existing third party
systems (e.g. Director Services, ERP, HR, CRM, ITSM, etc.)
or even custom built in-house portals and applications,
EasyVista Service AppStore can unify your enterprise
services into a single, simple user interface. It’s so easy
that it even allows business departments to build/modify
their applications, based on patterns delivered out-of-the-
box by EasyVista and/or IT department.
EasyVista Service AppStore is the only consumerized
enterprise service management platform that allows
organizations to design and build service workflows
with zero coding. After all, services change, and
enterprises need simple but robust platforms that allow
them to change with them, and not have to employ an
army of programmers.
EasyVista IT Service Manager
All your IT Service Management needs
in a single, modular solution
The market for IT Asset, Service and Financial
Management has long been dominated by complex
solutions, often requiring the integration of several
products. We have reached a turning point. CIOs don’t
want long and expensive deployments that are difficult
to use and manage; they want solutions that are quick
to deploy, solutions that are easily adapted and cost
effective.
EasyVista IT Service Manager has been built on this
premise, and has been delivering on that promise for
many years. Available both as SaaS and On Premise, we
offer the kind of flexible, agile and scalable solutions that
they ’BYOD/BYOA’ world requires. A longtime leader in
IT Service Management, EasyVista is ITIL verified by Pink
Elephant, and fully certified in all ITIL processes. You will
not find a more robust or easy to use ITSM solution for
your enterprise.
CLICK2GET
Software Self Distribution
IT SERVICE STORE
WORKFLOW
Business Process
Management
CMDB
Configuration
Management Database
BUILT-IN TEMPLATE
IT industry Best Practices
CODELESS BUILDER
APIs
Multimedia, social media...
CONNECTORS
DB, Web services, email, files...
ACTIVE
DIRECTORY
REPORTING
MONITORING
REMOTE
CONTROL
INVENTORY
DISCOVERY
IN-HOUSE
APPLICATIONS
SOFTWARE
DISTRIBUTION
OTHER IT
APPLICATIONS
SERVICE APPS COMMUNITY
Share Service, Apps...
SERVICE APPS GALLERY
IT, HR, Customer Care, Reporting
WORKFLOW
Business Process
Management
DATABASE
Catalogs, roles
& domains
SECURITY
Integrity
& confidentiality
CODELESS APPS BUILDER
APIs
Multimedia, social media...
CONNECTORS
DB, Web services, email, files...
ITSM
EasyVista & Other
MEDIA
Twitter, YouTube
Other Applications
Legal, Marketing...
HR
People Soft, Workday
FACILITIES
Legacy Software
CRM
Salesforce...
ERP
SAP, Oracle...
CODE
CODE

4. EasyVista France (EMEA HQ)
Immeuble Horizon
10, Allée Bienvenue
93885 Noisy-le-Grand Cedex
Phone: +33 1 55 85 91 00
Fax: +33 1 55 85 91 11
EasyVista USA (USA HQ)
3 Columbus Circle
15th Floor, Suite 1532
New York, NY 10019
Phone: +1 (888) EZV ITSM
Fax: +1 (646) 736-6967
EasyVista Portugal
Av. Eng. Duarte Pachero, Torre 2 -
6° Andar – Escritorio 7
1070-102 Lisboa
Phone: +351 21 805 13 20
Fax: +351 21 800 71 66
EasyVista United Kingdom
Berkhamsted House
121 High Street
Berkhamsted
HP4 2DJ
Phone: +44 1442 200 120
Fax: +44 1442 200 121
EasyVista Dallas
14785 Preston Road
Suite 550
Dallas, TX 75254
Phone: +1 (888) EZV ITSM
Fax: +1 (646) 736-6967
EasyVista Italy
Via Conservatorio, 22
20122 Milano
Phone: 02 77297552
Fax: 02 779240
EasyVista Canada
Logiciels EasyVista Inc
2001 McGill College Avenue
Montreal, QC, H3A 3P9
Phone: +1 888 664 2460
EasyVista Spain
Avenida de la Industria N°4
Edif. 3 – 2°B
28108 Alcobendas
Phone: +34 902 430 412
Fax: +34 902 430 527
EasyVista San Francisco
71 Stevenson Street
Suite 400
San Francisco, CA 94105
Phone: +1 (888) EZV ITSM
Fax: +1 (646) 736-6967
Americas
EMEA
www.easyvista.com
CONTACT us