@ISEPStudyAbroad's Social Media Specialist, Kim Stockley (@kstock13), along with ISEP Program Officer Brittny Parsells (@BrittnyISEP), University of Southern Indiana Study Abroad's Andrea Barnard and Brian Lewallen (@Eagles_Abroad) teamed up to present at the NAFSA Region V and VI Conference in Indianapolis about the benefits of using student-sourced content in marketing study abroad programs, and what tools Study Abroad Coordinators can use themselves to capture students' stories on Social Media. Check out the #NAFSASocial highlights!
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Social Media and Study Abroad: A Student's Fame is Your Gain
1. Social Media & Study Abroad
A Student’s Fame is Your Gain
#NAFSASocial
2. Presenters
Kim Stockley
Graphic Designer &
Social Media
Specialist
(@ISEPStudyAbro
ad)
kstockley@isep.org
@kstock13
Brittny
Parsells
Andrea
Barnard
Program
Officer
(@ISEPStudyAbro
ad)
Assistant Director
of Int’l Programs
(@USI_IPS)
bparsells@isep.org
@BrittnyISEP
Brian Lewallen
Student, Eagles Abroad
Founder
(@USI_IPS)
brlewallen@eagles.usi.ed
u
arbarnard@usi.edu
@Eagles_Abroad
#NAFSASocial
3. Introduce Yourself
• Tweet from your personal or
university/organization’s
account.
• Include the session hashtag,
#NAFSASocial, to join the
conversation.
• Throw in the #NAFSA56
hashtag, or give the
presenters a shoutout if you
have some extra characters:
(@ISEPStudyAbroad,
@USI_IPS,
@Eagles_Abroad,
@kstock13, @BrittnyISEP)
#NAFSASocial
5. What You’ll Learn
•
•
•
•
•
Social Media Crowdsourcing
Brands who do it well
Tools to use
Case studies
Your fellow professionals’ best practices
#NAFSASocial
6. What is Crowdsourcing?
“Turning consumers into brand
advocates by getting them involved and
engaged.”
– Social Media Examiner
#NAFSASocial
7. What is Studentsourcing?
“Turning students into study abroad
advocates by getting them involved and
engaged.”
– Kim Stockley
#NAFSASocial
8. Types of Social Crowdsourcing
• Campaign
– Think photo contest
• Organic
– Ex: A student shares his pre-existing study
abroad blog with you (score!)
• Conditional
– Students are obligated to share stories with
you due to a commitment (Ambassador
Program, scholarship recipient)
#NAFSASocial
10. Benefits: What’s in it for us?
1. Student-generated content
2. Transparency (the good, the bad, the
ugly)
3. Legitimacy through crowdsourcing
4. Strengthened relationships
#NAFSASocial
13. 3. Legitimacy through crowdwisdom
What are you
promoting?
Studying a language
abroad
Study abroad for nontraditional majors
Instead of saying
this…
Share this…
Studying abroad in
France will make your
fluent in French in no
time!
“Living in France gave
me the chance to
practice the language
daily in a way I never
could have at home” –
Jane Doe
Think you can’t study
abroad because of your
major? Think again!
“Studying STEM in the
heart of Germany not
only got me credit on my
transcript, it helped me
understand my field of
study on a global scale.”
– John Day
#NAFSASocial
20. 1. The #Hashtag
• Search terms for social
media (Twitter, Facebook,
Instagram)
• Displayed in a real-time
stream of updates (right)
of what users are saying
• Used for:
–
–
–
–
Contests
Events/Fairs
Promotions
Unity
#NAFSASocial
21. 2. Storify
• Browse Social Media
streams and compile
posts into compelling
stories.
• Search and include:
–
–
–
–
–
Facebook comments
Hashtags
Instagram photos
Tweets
YouTube videos
• Add your own text
• Share your Storify story
#NAFSASocial
22. 2. Storify
“The best camera isn’t the most expensive
one, it’s the one you have with you when
you need to shoot a picture…Storify was
created to enable journalists to turn what
people post on Social Media into stories that
can reach and impact the world.”
– Xavier Damman, TEDxBrussels
#NAFSASocial
23. 3. Woobox
• Web-app for promotions and
engagement
– Grow your audience
– Know your audience
– Keep them engaged
– Create contests and polls
– Customize the visuals
– Export your results
– Integrate all of your Social
channels in one place
#NAFSASocial
25. 4. Social Scheduling
• Schedule important posts
ahead of time
– With Facebook itself
– Third-party sites
• ex: Hootsuite
• Analytics
• Shorten links to free-up
characters
• Track link clicks
• Time saver, but don’t rely
solely on scheduled posts
#NAFSASocial
26. 5. Vine and Instagram Video
•
•
•
•
•
Mobile
Gives a quick visual
Easy for anyone to make
Crazy-simple
Apps:
– Vine (00:06)
– Instagram (00:15)
• How Study Abroad offices
can use Vine
#NAFSASocial
29. USI Eagles Abroad
• What did we do?
• Whose idea was this?
• Whose buy-in was needed for this to
work?
• How was it funded?
• Results
– Student Perspective
– Coordinator Perspective
#NAFSASocial
32. ISEP Photo Contest
• How can we increase participation and results?
• Go where the students are
• Give it time
– tell students before they go
– 4 weeks for submission
– 2 weeks for voting
• Create specific submission guidelines based on what content
you’re looking for. Be specific.
– high resolution
– file format
– photo content/categories
– no no’s
• If you want students to participate…you need an incentive
#NAFSASocial
36. Presenters
Kim Stockley
Graphic Designer &
Social Media
Specialist
(@ISEPStudyAbro
ad)
kstockley@isep.org
@kstock13
Brittny
Parsells
Andrea
Barnard
Program
Officer
(@ISEPStudyAbro
ad)
Assistant Director
of Int’l Programs
(@USI_IPS)
bparsells@isep.org
@BrittnyISEP
Brian Lewallen
Student, Eagles Abroad
Founder
(@USI_IPS)
brlewallen@eagles.usi.ed
u
arbarnard@usi.edu
@Eagles_Abroad
#NAFSASocial
Browse Social Media streams and compile posts into compelling stories. The Social Media equivalent of a direct quote in a newspaper.Ted Talk: http://storify.com/xdamman/tedxbrussels-reactions-to-my-speech (3:45) (10:30) empathy “let me see what it feels like”
Fight the urge to post the same thing on every channel to save time. No one likes a broken record.
http://www.youtube.com/watch?v=JYdxeNVmVkE
“I knew it was a very picturesque country and there would be a lot of opportunities to hone my skills and develop as a photographer. My camera was a motivator for me to get out and see the country, to go on adventures and try new things.” – ISEP Staff Pick winner, Pat Moriearty