2. eMeM22
Managed Solutions OverviewManaged Solutions Overview
Enterprise Mobility Management brings the power
of data to solving the pressing and strategic
challenges companies face in enterprise mobility
management.
We utilize robust software that aggregates and
organizes data about enterprise mobility spend,
and the devices and users behind them.
The data and custom reporting from this innovative system delivers
improved company productivity, competitiveness and both immediate
and long-term wireless expense savings.
Quick Start Low Cost Low Maintenance High ROI
3. eMeM22
Managed SolutionsManaged Solutions
For All of Your Corporate Liable & Individual Liable Account Needs
Detailed Usage Analysis – easily view overages, data usage, & downloads
Automated Reporting – enables aggregate billing
Manage Users & Profiles Utilizing Your Hierarchy
Manage Devices – generate income through a recycling program
Create, Implement, & Enforce Your Mobility Policy
Carrier Account Maintenance and Service Orders (CL only)
10% MSRP Discounts on Your Approved Buy-List Accessories
Custom Equipment Kitting & Reliable Shipping
4. eMeM22
Managed Services – Benefits & FeaturesManaged Services – Benefits & Features
Enjoy visibility, savings, and control over your mobility expenses
Simple set up & implementation handled entirely by eM2
– typically
less than 10 days after the data is downloaded from your carriers
No server, software, or client installation is requires. You need
only browser and an internet connection to use our systems
Low fees based on active lines enables you to pay only for the
service you need
Relief of day-to-day order processing for carrier account
maintenance and new equipment and/or accessories
Aggregate billing for a comprehensive overview of actual mobility
spend
5. eMeM22
Client Support SpecialistsClient Support Specialists
Our knowledgeable Client Support Specialists are
trained on each of the unique processes and
systems employed by the major US wireless
carriers – AT&T, Sprint, T-Mobile, & Verizon.
Your dedicated Client Support Specialist’s work
schedule compliments your typical hours of
operation to process your requests in a timely
manner.
Client Support Specialists are responsible for
processing all of your carrier requests – new
service, ports, AOLs, and other account
maintenance requests via MobilityRequestTM
–
eM2
’s secure online order processing portal.
6. eMeM22
MobilityRequestMobilityRequestTMTM
Each client’s MobilityRequest portal is
customized to meet their unique needs,
from approved buy lists for devices and
accessories to end user profiles per
carrier. Not only are order forms
customized to your organization’s
Specifications, each one is standardized
for ease of use.
With MobilityRequest, you are able to instantly submit orders for processing, and
receive same-day service and support from some of the most highly trained
professionals in the industry. From ordering new service for a new device to
warranty and repair issues, you can rest assured the process will be efficient and
effective.
7. eMeM22
Kitting & Shipping DepartmentKitting & Shipping Department
Our Purchasing Coordinator - an emerging
technology specialist - works with you to create and
approve a custom buy list for devices and
accessories. Your buy list is reviewed on a monthly
basis or as-needed.
Accessories on your approved buy list are 10%+
OFF the standard retail pricing.
Our Kitting & Shipping Department deploys inactive
devices with your company-branded documents to
ensure policies are followed upon receipt and
activation.
Devices and/or accessories are shipped via UPS
with prompt notification of tracking numbers.
8. eMeM22
Client AdvisorsClient Advisors
Our Client Advisors specialize in the utilization of
our unique SaaS to reduce or even eliminate your
costs associated with carrier services.
Client Advisors are responsible for advocacy of our
clients when meeting with carrier representatives.
We speak the language of the carriers so we can
be your voice.
Your dedicated Client Advisor reviews deactivated
monthly spenders, zero usage, 411 usage, data
downloads, roaming and overages, etc. on a
consistent timely basis to help you reduce the risk
associated with end user budgets and usage.
15. eMeM22
Managed Solutions– ReviewManaged Solutions– Review
With eM2
’s unique, cost-effective solutions you will…
Complete a day’s worth of work in mere minutes
Shrink your mobility costs dramatically
Accurately & quickly allocate costs to end users/departments
Process mobility requests daily – real time, same day processing
Work smarter, not harder and get back to what you do best!
Take Control Today