Multi-Agency cooperation in major incident

Multi-Agency Cooperation The Sello Mall Shooting Kimmo Markkanen Director of Risk Management Länsi-Uusimaa Department for Rescue Services 9th December 2010 Control Room Communications

Rescue Services in Finland http://www.pelastustoimi.fi/en/ 9th December 2010 Control Room Communications

Rescue Services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],9th December 2010 Control Room Communications

Authorities and Administration ,[object Object],[object Object],[object Object],[object Object],[object Object],9th December 2010 Control Room Communications

Other Authorities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],9th December 2010 Control Room Communications

Rescue Departments (Regional Rescue Services) are responsible for: ,[object Object],[object Object],[object Object],9th December 2010 Control Room Communications

Civil Preparedness ,[object Object],[object Object],[object Object],9th December 2010 Control Room Communications

Radiation monitoring ,[object Object],[object Object],[object Object],[object Object],[object Object],9th December 2010 Control Room Communications

Training ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],9th December 2010 Control Room Communications

Rescue departments emergency call-outs annually (Finland) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],9th December 2010 Control Room Communications

Three major changes in Fire and Rescue Services in Finland ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],9th December 2010 Control Room Communications

Regionalization of Rescue Services ,[object Object],[object Object],[object Object],9th December 2010 Control Room Communications ,[object Object],[object Object],[object Object]

Centralization of Alarm Centres ,[object Object],[object Object],[object Object],[object Object],9th December 2010 Control Room Communications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

National digital (radio) Network “VIRVE” for all authorities ,[object Object],[object Object],[object Object],[object Object],9th December 2010 Control Room Communications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Länsi-Uusimaa Department for Rescue Services www.lup.fi/en 9th December 2010 Control Room Communications

9th December 2010 Control Room Communications 2. Länsi-Uusimaa Consists of 12 municipalities Central municipal Espoo is second biggest city in Finland, west from Helsinki Other municipalities are: Hanko, Inkoo, Karjalohja, Karkkila, Kauniainen, Kirkkonummi, Lohja, Nummi-Pusula, Raasepori, Siuntio, Vihti.

9th December 2010 Control Room Communications Keski-Uusimaa Dept. for Rescue Services Helsinki Dept. for Rescue Services Kanta-Häme Dept. for Rescue Services Varsinais-Suomi Dept. for Rescue Services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Länsi-Uusimaa Department for Rescue Services 9th December 2010 Control Room Communications Daily accidents Large scale accidents disasters Exceptional circumtances Fire depts, Police, Emergency Medical Voluntary organisations Civil defence organisations minutes hours days, months

Standard of Rescue Services http://www.pelastustoimi.fi/en/267211/ ,[object Object],[object Object],[object Object],[object Object],[object Object],9th December 2010 Control Room Communications

Länsi-Uusimaa Dept. for Rescue Services 9th December 2010 Control Room Communications Administration, Head of Administration Paula Kantis Rescue Operations, Director of Rescue Services Olli Pietikäinen Risk Management, Director of Risk Management Kimmo Markkanen Development Teams, named persons Chief Fire Officer (Rescue Director) Veli-Pekka Ihamäki District Fire Officer Stig Granström District Fire Officer Pekka Hynynen District Fire Officer Heikki Kervinen District Board of Management District Board of Management Department`s Board of Management District Board of Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Administrative Unit

9th December 2010 Control Room Communications Organisation at Rescue Operations Rescue Unit Rescue Unit (1+3 = 4) P3 Rescue Unit Rescue Unit Rescue Platoon (1+3+10 = 14) State Ministry of the Interior Government Section 2 chief Rescue Unit Rescue Unit Rescue Unit Section 3 chief Rescue Unit Rescue Unit Rescue Unit Länsi-Uusimaa P2 Command Post (P3 +__ ) Section 4 Medic (L4) Ambulance Ambulance Ambulance Rescue Company (7+9+33) = 49) (Section 1 chief) Municipality’s board Pel-Joke (Other Accident Areas ->) Rescue Service Region

Voluntary fire brigades ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],9th December 2010 Control Room Communications

The Sello Mall Shooting 31.12.2009 9th December 2010 Control Room Communications Picture: Ilta-Sanomat

Sello Mall http://www.sello.fi/en/welcome-to-sello/ ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],9th December 2010 Control Room Communications

Fire Station and Voluntary Fire Brigade Library Concert Hall Prisma Supermarket Sello 2-phase Sello 1-phase Sello Rex Railway Station Bus Terminal 9th December 2010 Control Room Communications

Briefing ,[object Object],[object Object],[object Object],[object Object],9th December 2010 Control Room Communications

10:08 Alram call  First Response Alarm Shots fired, 1 or 2 victims 10:31 Police informed that the location of gunman is unknown 10:31 Units were pulled back 10:24 first units penetrated in Police covers 10:37 Chief on Duty order the Control Room to send a text message alert for City of Espoo and Rescue Services management teams: ” FYI! Shots fired at Sello Shopping Mall, Police is commanding” 14:30 - Press Conference at Police Station 14:50 Confirmation that the shooter is dead 10:27 Automatic Fire Alarm to Sello Overall command at Police station Situation Center 10:40 Rescue Services Chief on Duty went to Police Situation Center 14:19 Police penetrates to shooters apartment Rescue Unit and 2 Emergency Medical teams standby at scene 10:23 Local Voluntary Fire Brigade alarmed for evacuation support ,[object Object],[object Object],[object Object],[object Object],[object Object],10:15 Rescue Services Control room informs Chief on Duty and Espoo Divisional Officer 10:00-16:30 7 other Fire & Rescue Alarms, one domestic fire 11:00 Auxiliary Emergency Medical Supervisor Unit were established for daily incidents Hospital District orders 2 Emergency Medical teams from Helsinki to Espoo 10:50 Auxiliary Command Unit Were established 4 Voluntary Fire Brigades alarmed to standby 10:18 Emergency Medical Supervisor suspends Non-Critical Emergency Medical Services Other readiness (Rescue Services and Emergency Medic) Sello Incident Rescue and Emergency Medic Police 18:00 Debriefing at Police Station (The Police had a lot of action not described here!)

Timeline ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],9th December 2010 Control Room Communications

Police Timeline ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],9th December 2010 Control Room Communications

Rescue Services tasks ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Lessons Learned ,[object Object],Police Fire & Rescue Medical & Social Others OWN COMMON COMMUNICATION PUBLIC MEDIA COMMUNITY ,[object Object],[object Object]

Situational Awareness ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Three Main Aspects ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Impact ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],9th December 2010 Control Room Communications

Press Conference ,[object Object],[object Object],[object Object],[object Object],9th December 2010 Control Room Communications

Firefighters at their work… 9th December 2010 Control Room Communications

9th December 2010 Control Room Communications

9th December 2010 Control Room Communications Thank you for your attention ! Serving the community : Länsi-Uusimaa Department for Rescue Services [email_address]

Multi-Agency cooperation in major incident

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Multi-Agency cooperation in major incident

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