Stefan Bergs tal på Lean Experience 2012

1. “Lagom är bäst!”
Stefan Berg, CIO
1
@stefanberg

2. "I have very simple tastes,
I am always satisfied
with the very best.“
Oscar Wilde
2
@stefanberg

3. 3
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4. ”I work harder than anyone else,
especially with details.”
Gunde Svan
4
@stefanberg

5. Why Lean?
5
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6. 6
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7. 7
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8. Kundens
uppfattning
95% 91% 94% 93% 94% 93%
66%
Avd. 1 Avd. 2 Avd. 3 Avd. 4 Avd. 5 Avd. 6
Nöjd! Nöjd! Nöjd! Nöjd! Nöjd! Nöjd!
Probleminsikt
• Verksamheten bedrivs i ”stuprör”
• Obefintligt flödesfokus…
• ….och framför allt dåligt kundfokus
8
@stefanberg

9. @stefanberg

10. @stefanberg

11. We need to get back to the future!
<bild på tillbaka till framtiden>
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12. 12
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13. 13
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14. 14
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15. Customer Winning
Learning Reliable Respect
First Teams
LEAN Values
Principles
Methods
@stefanberg
Results

16. 16
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17. LEAN
is the way!
17
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18. 18
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19. THE LEAN LEADER
19
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20. 20
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21. 21
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22. 22
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23. “To improve is to change;
to be perfect is to change often.”
Winston Churchill
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24. 24
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25. 25
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26. 26
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27. 27
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28. KEEP IT SIMPLE!
(hur gjorde vi?)
28
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29. Key learnings…
29
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30. 30
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31. @stefanberg

32. @stefanberg

33. ”What a difference a badge makes”
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34. @stefanberg

35. Find the right level of standardization!
35
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36. • How are things going?
• What is most important?
Goals & Priorities
Status,
Impediments
In relation to a common, simple model
36
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37. Visualize!
→ Continuous improvement
→ Waste elimination
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38. @stefanberg

39. 39
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40. 40
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41. 41
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42. 42
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43. @stefanberg

44. What?
When? $?
implement
DP 1 DP 2 DP 3
Future goal state
@stefanberg

45. *PM Network Magazine, November 2009
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46. Solution development
Requirements Test & Launch
Analysis & Design
Future goal state
@stefanberg

47. What?
Focus on effects
When? $!
Design, Implement, Test,
Evaluate, Learn and
Adapt in increments Future goal state
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48. Future goal state
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49. 49
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50. Does scrum make you agile/lean?
”Earned Executive
Trust” Management
Roadmap
Business goals
& priorities
Team
Projects and
Programs
Production methods
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51. RESULTS?
51
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52. 52
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53. Antal
Påbörjat lean-
arbete
53
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54. Business driven
IT
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55. Proven Agility
@stefanberg

56. Shorter
time to market
…if that is what is of greatest value.
A “can do mentality”!
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57. +400%
efficiency improvement
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58. From 45% to 74%
Internal Customer Satisfaction
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59. Innovation
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60. We attract and
retain talent.
”You guys are actually doing
what others only talk about!”
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61. More Fun!
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62. Bäst på att vara
Lagom 
@stefanberg