Our customer portal, yourKONECRANES.com gives you quick and easy access to your crane maintenance information. Usage data from TRUCONNECT and maintenance data and asset details from MAINMAN are linked, giving you a transparent view of events and activities over any selected time interval.

1. yourKONECRANES.com
CUSTOMER PORTAL

2. CUSTOMER
PORTAL
Our customer portal,
yourKONECRANES.com gives
you quick and easy access to
your crane maintenance
information. Usage data from
TRUCONNECT and
maintenance data and asset
details from MAINMAN are
linked, giving you a transparent
view of events and activities
over any selected time interval.
yourKONECRANES.com INSIGHTS OVERVIEW TRUCONNECT ASSETS CALENDAR CONTACTREVIEWS

3. GET
INSIGHTS
FROM YOUR
DATA
Aggregated data can be viewed,
analyzed and shared quickly, for a
single asset or an entire
fleet. Insights can be drawn by
observing anomalies, patterns and
trends, helping users make
informed maintenance decisions.
ANOMALIES
yourKONECRANES.com INSIGHTS OVERVIEW TRUCONNECT ASSETS CALENDAR CONTACTREVIEWS

4. ANOMALIES
These can show up as faults, such
as overloads. These events are
considered abnormal and should be
addressed promptly as they occur.
Knowing when an overload occurs is
the first step in identifying its cause.
PATTERNS
yourKONECRANES.com INSIGHTS OVERVIEW TRUCONNECT ASSETS CALENDAR CONTACTREVIEWS

5. PATTERNS
These help reveal relationships
between variables. For example,
overload or emergency stop alerts or
excessive starts may indicate the
need for operator training aimed at
reducing human-error downtime and
the risk of safety incidents. Recurring
motor overheats may indicate needed
changes in equipment or process.
TRENDS
yourKONECRANES.com INSIGHTS OVERVIEW TRUCONNECT ASSETS CALENDAR CONTACTREVIEWS

6. TRENDS
Studying trends can help prioritize
corrective action and investments.
Analyzing data behavior over time
supports the development of
predictive maintenance.
yourKONECRANES.com INSIGHTS OVERVIEW TRUCONNECT ASSETS CALENDAR CONTACTREVIEWS

7. OVERVIEW
Get a quick view of safety alerts, risks and spend for
all your assets. TRUCONNECT® alerts are displayed at
the top along with crane usage by running hours and
starts. A risk summary for your assets includes safety
risks, production risks, undetermined risks and
improvement opportunities. You can also see total
service spend or spend by asset. The activity tab
shows all service activities in a selected timeframe;
you can view all your documents that are generated or
uploaded during a selected timeframe in the
documents tab; and the new service request button
allows you to initiate a new service request with one
click. Information from your Service Review and
Business Review can be viewed at any time.
yourKONECRANES.com INSIGHTS OVERVIEW TRUCONNECT ASSETS CALENDAR CONTACTREVIEWS

8. TRUCONNECT
Remote Monitoring usage data can
be viewed by fleet or a single piece of
equipment. A summary view allows
you to easily filter by date. Easy-to-
read graphs show running hours,
hoist motor starts, hoist overloads,
emergency stops and over-
temperatures. You can also see an
estimation of remaining service life,
or design working period (DWP).
yourKONECRANES.com INSIGHTS OVERVIEW TRUCONNECT ASSETS CALENDAR CONTACTREVIEWS

9. ASSET LIST
See all your assets in one place,
including TRUCONNECT and
service assets. From this list, you
can see details on each asset
such as description, location and
TRUCONNECT online status.
yourKONECRANES.com INSIGHTS OVERVIEW TRUCONNECT ASSETS CALENDAR CONTACTREVIEWS

10. SERVICE
CALENDAR
The calendar view allows you to
see completed and upcoming
service activity. A color-code logic
shows the status of the service
and filtering allows you to see
activities by service product.
yourKONECRANES.com INSIGHTS OVERVIEW TRUCONNECT ASSETS CALENDAR CONTACTREVIEWS

11. SERVICE REVIEW
After a service visit, a service professional
from your local branch will follow up with you
to go through open recommendations and
quotes, answer your questions and plan next
steps. This information can be viewed by you
at any time on yourKONECRANES.com.
On the activity tab, filtering for Completed
Service Request will show you a basic
summary of your recent service. You can
see a risk summary for your recent service
and details of each inspected component
with recommendations and
technician’s comments.
BUSINESS REVIEW
yourKONECRANES.com INSIGHTS OVERVIEW TRUCONNECT ASSETS CALENDAR CONTACTREVIEWS

12. BUSINESS
REVIEW
This business-level review of your current
maintenance program is aimed at
demonstrating a return on investment and
driving continuous improvement. The portal
contains the information presented in your
Business Review and and can be accessed at
any time under the Business Review tab.
AGREEMENT AND SPEND
yourKONECRANES.com INSIGHTS OVERVIEW TRUCONNECT ASSETS CALENDAR CONTACTREVIEWS

13. AGREEMENT
AND SPEND
You can see your agreement information
as well as all the Service products
related to your agreement. The spend
section shows spend figures and service
KPIs. Assets can be sorted by spend
and you can filter by service type or see
all spending at once. Another filter
allows you to view by asset criticality so
you can see the trends and spend
figures for your most critical assets.
yourKONECRANES.com INSIGHTS OVERVIEW TRUCONNECT ASSETS CALENDAR CONTACTREVIEWS

14. Contact Konecranes to learn more about
the yourKONECRANES.com customer portal.
FOLLOW US
Konecranes is a world-leading group of Lifting Businesses™ offering lifting
equipment and services that improve productivity in a wide variety of
industries. The company is listed on Nasdaq Helsinki Ltd (symbol: KCR1V).
With approximately 12,000 employees at 600 locations in nearly 50
countries we have the resources, technology and determination to deliver
on the promise of Lifting Businesses™.
© 2016 Konecranes. All rights reserved. ‘Konecranes’, ‘Lifting
Businesses’, , TRUCONNECT, CXT, are either registered trademarks or
trademarks of Konecranes Global Corporation.
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yourKONECRANES.com INSIGHTS OVERVIEW TRUCONNECT ASSETS CALENDAR CONTACTREVIEWS