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Efficiently Handling Applications of
Customer Receipts In Oracle Receivables
                              GIRISH K PALEKAR
                PRINCIPAL SOLUTION ARCHITECT
               KPIT CUMMINS INFOSYSTEMS LTD
               girish.palekar@kpitcummins.com
                              SESSION ID - 8985
About The Speaker

                    • Girish Palekar is Principal Solution Architect
                      at KPIT Cummins Infosystems, India and
                      currently leads a team of Oracle Apps
                      Subject Matter Experts (SME).

                    • Girish is a fellow Chartered Accountant
                      (CPA equivalent) and he is into Oracle Apps
                      for last 10 years.

                    • Finance and Supply Chain is his area of
                      special interest and he has been
                      instrumental in designing a number of
                      Oracle Apps utilities and RICE components
                      in the Finance and SCM area.

                                                                       3
Agenda
   What is AR Receipt Application (RA)

   Different Methods of RA

   Using RA Function In Abnormal Situations

   Common Errors In RA

   Important Reports Useful In RA

   Tips And Tricks of RA

   Question & Answers
                                              4
What is AR Receipt Application (RA)
Receipt Application is a feature
in Oracle Receivables where you
enter and apply Customer
Receipts to transactions in either
open or future accounting
periods.

There are 2 types of receipts in
Receivables:
                                                   Unidentified
 Standard (Cash) Receipts     Different Types of   Unapplied
 Miscellaneous Receipts       Receipt Statuses     On Account
                                                   Applied
                                                                  5
Different Methods of Receipt Application (RA)

via Manually, using the Receipts Workbench
- Manually apply receipts to invoices through Receipt Workbench.
via Auto Lockbox
- Auto Lockbox eliminates manual data entry by automatically
processing receipts that are sent directly to your bank.

via the Receipt APIs
- Creation and application of receipts using PL/SQL function.



                                                                6
Manual Application of Receipts
 Use the Receipt Workbench window to apply
your receipts or on-account credits.

  Specify the transactions to which you want to
apply the receipt by entering Transaction selection
criteria.

 Specify how to order selected transactions by
entering Sort Criteria. (eg: mark transactions by
Balance Due, Due Date, Invoice Date, or Invoice
Number)

 Specify which types of transactions to include in
your query by checking or unchecking the
appropriate check boxes. (eg: Invoices, Credit and
Debit Memos, Deposits etc..)

                                                      7
Manual Application of Receipts Cont……




                                        8
Receipt Application Through Auto Lockbox
 Auto Lockbox is a service that commercial banks offer
corporate customers to enable them to outsource their accounts
receivable payment processing.

 Auto Lockbox eliminates manual data entry by automatically
processing receipts that are sent directly to your bank.

 You can also use Auto Lockbox for historical data conversion.
        - For example, you can use Auto Lockbox to transfer
       receipts from your previous accounting system into
       Receivables.

                                                                 9
Receipt Application Through Auto Lockbox Cont……

                                      Auto Lockbox is a three
                                     step process:
                                     1.Import
                                     2.Validation
                                     3.Post Quick Cash




                                                          10
AutoCash Rule Sets
AutoCash Rule Sets
- AutoCash Rule, Sets to determine the sequence of rules that Post
QuickCash uses through Auto Lockbox to update Customers account
balances

Different Auto Cash Rules
    1.Apply to the Oldest Invoice First
    2.Clear the Account
    3.Clear Past Due Invoices
    4.Clear Past Due Invoices Grouped by Payment Term
    5.Match Payment with Invoice

                                                               11
AutoCash Rule Sets Cont….




                            12
Receipt Application Through Receipt APIs
How do APIs work?
 The Receipt APIs allow users to process receipts using simple calls to
PL/SQL functions.

  Receipt APIs are not intended to replace the existing Receipts workbench
or Lockbox. It merely provides users with a programmatic option to create
receipts

Features of APIs
      Flexibility
      Modular Approach
      Error Handling
      Robust Validation
      Debug Messages
      Integration with Oracle Payments
                                                                             13
Using RA Function In Abnormal Situations
  Over Application
- Over application occurs when you apply a $500 receipt, for
example, to a $400 invoice. This application over applies the invoice
and reverses the invoice's sign (from positive to negative).

  Cross Currency Receipts
- Handling of application of open Invoices in one currency to
receipts created in another currency.

  Zero Amount Receipts
- Application of outstanding Invoices/Debit Memos to open Credit
Memos by creating a zero amount receipt.
                                                                  14
Common Errors In Receipt Generation and Application
                   Issue                                Cause / Resolution
When attempting to apply receipt on the      Setup issue. You are entering a value to a 4
invoice with a currency precision - e.g.4    decimal place precision, but the system is
decimal places                               setup to expect only 2 decimal places
                                             precision (System Options)

When attempting to enter a manual receipt    Setup issue. Document Sequence setup is
- Document Sequence setup is incorrect or    incorrect or incomplete
incomplete
Lockbox Validation Program ends in Error -   Lockbox errors out when Lockbox number is
Lockbox failing to create receipts           provided through data file with fill symbols.
Submit Lockbox (Import and Validation),      BUG 7212124 AUTOLOCK BOX IS ASSIGNING
Receipt fails validation - ERROR MICR        MICR NUMBER TO MULTIPLE CUSTOMERS
number refers to more than one customer.

                                                                                      15
Common Errors In Receipt Generation and Application
                   Issue                                 Cause / Resolution
Error Occurred while creating the Receipt :   Incorrect Usage or Setup (This error most
Invalid transaction number                    likely occurred because you allow duplicate
                                              transaction numbers in your system)
Receipt method identifier is invalid.         Validate that the receipt method you are
                                              using is valid for the dates you are
                                              providing as parameters.
Receipt date earlier than transaction date    Receipt creation should be after the
hence transaction not available for receipt   transaction date
application
Receipt Method not available for receipt      Receipt Method created prior to receipt
creation since receipt date earlier than      date or receipt method could have an end
receipt method creation date or Receipt       date
Method could have an end Date
                                                                                      16
Important Reports Useful In RA
Applied Receipts Register
   - Use this report to review all receipt applications that affect your customer balances.

Actual Receipt Report
    -Use the Actual Receipt report to help you reconcile receipts as well as determine how to apply
    and reapply receipts to multiple invoices.

Deposited Cash Reports - Applied Detail and Open Detail
   - The Applied Detail report lists all applied amounts, unapplied amounts, and
   miscellaneous cash.

Miscellaneous Receipts Register
    - Miscellaneous receipts in the Receipts window to record non-invoice related
    payments such as investment income, interest income, refunds, and revenue from stock sales.

Reversed Receipts Report
    - This report can be used to review receipt reversals for a date range or specific customers.


                                                                                                17
Important Reports Useful In RA
Past Due Invoice Report
    - Use this report to view information about your customer's past due invoices, debit
    memos, credit memos, deposits, chargebacks, and guarantees.

Receipt Analysis - Days Late Report
    - Use this report to review your customer receipts. You can easily see which customers
    are constantly past due with their receipts.

Receipt Register
    - Use this report to review a list of receipts for the range of dates, receipt numbers, or
    document numbers that you specify.

Receipts Awaiting Remittance Report
    - Use this report to review a list of manual and automatic receipts that are awaiting
    remittance to your bank.

Unapplied and Unresolved Receipts Register
   -This report can be used to review detailed information about your customers on-account
   and unapplied payments for the date range that you specify.
                                                                                                 18
Tips And Tricks - Receipts
 To the extend possible keep the receipt date & GL date same
 In case of manual entries, entering receipt & receipt application should be simultaneously
conducted
 Receipt reversals should have same GL period to the extend possible
 While entering receipts through batches keep the batch count limited to 100 (distribute
your receipt volume in multiple batches than having all in one batch)
 It is advisable not to duplicate the receipt numbers
 While designing the Auto Cash Rule Sets keep the ‘Remaining Remittance Amount’
Option to ‘Unapplied’
 Do not keep receipts in an Unidentified Status
 Do not enter back-dated receipts
 Set profile option ‘AR: Default Exchange Rate Type’ to account for cross currency receipts
                                                                                      19
Tips And Tricks – Receipt Application Process
Receipt should not be kept in ‘On-account’ status unless you specifically want it that way

 While applying the receipt follow logical path i.e. line, tax & freight (Use Application
Rule set to define the rules)

Ensure that your receipt batch totals do not show any differences in Count &Amount

Always use Auto Cash Rule Set functionality of receipt application

In case of Lockbox receipts, purge the lockbox transmission data at regular intervals

Schedule the Applied Receipt Register Report to run every day

Use feature ‘Select All Lines’ when applying Invoice having multiple Invoice lines



                                                                                        20
Thanks For Attending The Session !!!


                    Please write to Girish K Palekar for any
                    queries or questions that you may have

                    Email : girish.palekar@kpitcummins.com

                    Phone Easy Reach

                    Desk Phone: +91 20 6652 5127
                    Cell Phone: +91 9850572160




                                                               21

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Efficiently handle customer receipts in Oracle Receivables

  • 1. Efficiently Handling Applications of Customer Receipts In Oracle Receivables GIRISH K PALEKAR PRINCIPAL SOLUTION ARCHITECT KPIT CUMMINS INFOSYSTEMS LTD girish.palekar@kpitcummins.com SESSION ID - 8985
  • 2.
  • 3. About The Speaker • Girish Palekar is Principal Solution Architect at KPIT Cummins Infosystems, India and currently leads a team of Oracle Apps Subject Matter Experts (SME). • Girish is a fellow Chartered Accountant (CPA equivalent) and he is into Oracle Apps for last 10 years. • Finance and Supply Chain is his area of special interest and he has been instrumental in designing a number of Oracle Apps utilities and RICE components in the Finance and SCM area. 3
  • 4. Agenda What is AR Receipt Application (RA) Different Methods of RA Using RA Function In Abnormal Situations Common Errors In RA Important Reports Useful In RA Tips And Tricks of RA Question & Answers 4
  • 5. What is AR Receipt Application (RA) Receipt Application is a feature in Oracle Receivables where you enter and apply Customer Receipts to transactions in either open or future accounting periods. There are 2 types of receipts in Receivables: Unidentified Standard (Cash) Receipts Different Types of Unapplied Miscellaneous Receipts Receipt Statuses On Account Applied 5
  • 6. Different Methods of Receipt Application (RA) via Manually, using the Receipts Workbench - Manually apply receipts to invoices through Receipt Workbench. via Auto Lockbox - Auto Lockbox eliminates manual data entry by automatically processing receipts that are sent directly to your bank. via the Receipt APIs - Creation and application of receipts using PL/SQL function. 6
  • 7. Manual Application of Receipts Use the Receipt Workbench window to apply your receipts or on-account credits. Specify the transactions to which you want to apply the receipt by entering Transaction selection criteria. Specify how to order selected transactions by entering Sort Criteria. (eg: mark transactions by Balance Due, Due Date, Invoice Date, or Invoice Number) Specify which types of transactions to include in your query by checking or unchecking the appropriate check boxes. (eg: Invoices, Credit and Debit Memos, Deposits etc..) 7
  • 8. Manual Application of Receipts Cont…… 8
  • 9. Receipt Application Through Auto Lockbox Auto Lockbox is a service that commercial banks offer corporate customers to enable them to outsource their accounts receivable payment processing. Auto Lockbox eliminates manual data entry by automatically processing receipts that are sent directly to your bank. You can also use Auto Lockbox for historical data conversion. - For example, you can use Auto Lockbox to transfer receipts from your previous accounting system into Receivables. 9
  • 10. Receipt Application Through Auto Lockbox Cont…… Auto Lockbox is a three step process: 1.Import 2.Validation 3.Post Quick Cash 10
  • 11. AutoCash Rule Sets AutoCash Rule Sets - AutoCash Rule, Sets to determine the sequence of rules that Post QuickCash uses through Auto Lockbox to update Customers account balances Different Auto Cash Rules 1.Apply to the Oldest Invoice First 2.Clear the Account 3.Clear Past Due Invoices 4.Clear Past Due Invoices Grouped by Payment Term 5.Match Payment with Invoice 11
  • 12. AutoCash Rule Sets Cont…. 12
  • 13. Receipt Application Through Receipt APIs How do APIs work? The Receipt APIs allow users to process receipts using simple calls to PL/SQL functions. Receipt APIs are not intended to replace the existing Receipts workbench or Lockbox. It merely provides users with a programmatic option to create receipts Features of APIs Flexibility Modular Approach Error Handling Robust Validation Debug Messages Integration with Oracle Payments 13
  • 14. Using RA Function In Abnormal Situations Over Application - Over application occurs when you apply a $500 receipt, for example, to a $400 invoice. This application over applies the invoice and reverses the invoice's sign (from positive to negative). Cross Currency Receipts - Handling of application of open Invoices in one currency to receipts created in another currency. Zero Amount Receipts - Application of outstanding Invoices/Debit Memos to open Credit Memos by creating a zero amount receipt. 14
  • 15. Common Errors In Receipt Generation and Application Issue Cause / Resolution When attempting to apply receipt on the Setup issue. You are entering a value to a 4 invoice with a currency precision - e.g.4 decimal place precision, but the system is decimal places setup to expect only 2 decimal places precision (System Options) When attempting to enter a manual receipt Setup issue. Document Sequence setup is - Document Sequence setup is incorrect or incorrect or incomplete incomplete Lockbox Validation Program ends in Error - Lockbox errors out when Lockbox number is Lockbox failing to create receipts provided through data file with fill symbols. Submit Lockbox (Import and Validation), BUG 7212124 AUTOLOCK BOX IS ASSIGNING Receipt fails validation - ERROR MICR MICR NUMBER TO MULTIPLE CUSTOMERS number refers to more than one customer. 15
  • 16. Common Errors In Receipt Generation and Application Issue Cause / Resolution Error Occurred while creating the Receipt : Incorrect Usage or Setup (This error most Invalid transaction number likely occurred because you allow duplicate transaction numbers in your system) Receipt method identifier is invalid. Validate that the receipt method you are using is valid for the dates you are providing as parameters. Receipt date earlier than transaction date Receipt creation should be after the hence transaction not available for receipt transaction date application Receipt Method not available for receipt Receipt Method created prior to receipt creation since receipt date earlier than date or receipt method could have an end receipt method creation date or Receipt date Method could have an end Date 16
  • 17. Important Reports Useful In RA Applied Receipts Register - Use this report to review all receipt applications that affect your customer balances. Actual Receipt Report -Use the Actual Receipt report to help you reconcile receipts as well as determine how to apply and reapply receipts to multiple invoices. Deposited Cash Reports - Applied Detail and Open Detail - The Applied Detail report lists all applied amounts, unapplied amounts, and miscellaneous cash. Miscellaneous Receipts Register - Miscellaneous receipts in the Receipts window to record non-invoice related payments such as investment income, interest income, refunds, and revenue from stock sales. Reversed Receipts Report - This report can be used to review receipt reversals for a date range or specific customers. 17
  • 18. Important Reports Useful In RA Past Due Invoice Report - Use this report to view information about your customer's past due invoices, debit memos, credit memos, deposits, chargebacks, and guarantees. Receipt Analysis - Days Late Report - Use this report to review your customer receipts. You can easily see which customers are constantly past due with their receipts. Receipt Register - Use this report to review a list of receipts for the range of dates, receipt numbers, or document numbers that you specify. Receipts Awaiting Remittance Report - Use this report to review a list of manual and automatic receipts that are awaiting remittance to your bank. Unapplied and Unresolved Receipts Register -This report can be used to review detailed information about your customers on-account and unapplied payments for the date range that you specify. 18
  • 19. Tips And Tricks - Receipts To the extend possible keep the receipt date & GL date same In case of manual entries, entering receipt & receipt application should be simultaneously conducted Receipt reversals should have same GL period to the extend possible While entering receipts through batches keep the batch count limited to 100 (distribute your receipt volume in multiple batches than having all in one batch) It is advisable not to duplicate the receipt numbers While designing the Auto Cash Rule Sets keep the ‘Remaining Remittance Amount’ Option to ‘Unapplied’ Do not keep receipts in an Unidentified Status Do not enter back-dated receipts Set profile option ‘AR: Default Exchange Rate Type’ to account for cross currency receipts 19
  • 20. Tips And Tricks – Receipt Application Process Receipt should not be kept in ‘On-account’ status unless you specifically want it that way While applying the receipt follow logical path i.e. line, tax & freight (Use Application Rule set to define the rules) Ensure that your receipt batch totals do not show any differences in Count &Amount Always use Auto Cash Rule Set functionality of receipt application In case of Lockbox receipts, purge the lockbox transmission data at regular intervals Schedule the Applied Receipt Register Report to run every day Use feature ‘Select All Lines’ when applying Invoice having multiple Invoice lines 20
  • 21. Thanks For Attending The Session !!! Please write to Girish K Palekar for any queries or questions that you may have Email : girish.palekar@kpitcummins.com Phone Easy Reach Desk Phone: +91 20 6652 5127 Cell Phone: +91 9850572160 21