1. Kristine J. Ceres
13 CobblewoodRd.
Blairstown, NJ 07825
(908) 362-9881
krceres@yahoo.com
PROFESSIONAL EXPERIENCE: PremierDisposal- CollectionsSpecialist:4/2015-5/2015
>Collections SpecialistforCommercialAccountsandResidential.
>High CustomerService RelationsandRetentionof Clients.
>PreparingContainerOrders,Deliveries,&PickUps.
>High Call Volume PhoneLines.
DiversifiedSystems – SeniorAdministrator CustomerRelationsSpecialist:3-2014/9-2014
>High Call Volume CustomerServiceOffice.
>Contracts forClientRetention/AttritionforAlarmCompany.
>DealingwithContracts& AgreementsforLegal Dept.
>SchedulingServiceforTechniciansof AlarmSystemCompany.
>SalesforClienteleforotherproductswe soldthroughalarmcompanies.
>Updatingany and all informationaboutourclientsandhelpingwithanyquestions.
Studio 94, Blairstown:12-2011/12-2014
>Nail Manager/Technician,whichIorderedall suppliesneededformyarea and clients.
Paula’s Dog House Rescue – Vice Presidentsince:4-2012/1-2014, NonprofitOrganization.
>SettinguptimeswithShelterstogetthe dogsfor transporting,coordinatingtimesanddates.
>DealingwithdrawingupContractsfor adoptive families,home checks,vetreferences,andgoingover
everythingwithnew family.
>Vettingwithourvetand acquiringHealthCertificates,vaccines,andgoodoverall health.
>Doingall the billing,accounting,fundraiserstokeeptrackfor a non-profit.
>Meet andgreetsat my ownhome,explaininghealth,feeding,trainingof anynew petina new home.
>Keepingverywellorganizedcomputerrecordsandverydetailed.
Sportcraft Ltd., Seasonal: 9-2010/2-2012
>High call volume centerwhere we didrepairsoverphone walkingcustomerthrough it.
>Refundingreturnsforcustomers,andalsoreplacingparts.
Wachovia Bank – Teller& Drive Thru: 2-2005/10-2005.
>Line TellerandDrive ThrewTellerwhichwasvery,verybusy.
>High Customerclienteleinlobby
>High cash volume we dealtwithinvault.
LBI Juvenile Sales: 6-2003/3-2005
>Head of 3 SalesRepresentativeswhowere alwaysoutof the office.
>CustomerRelationswithall the vendorsandstoreswe dealtwith.
>A veryHigh Call Volume office andalsohadto make travel arrangementsforall of the representatives
whenbusinesstripscame up.

2. DePasquale The Day Spa, Morris Plains: 2-2002/5-2003
>Hair Assistantforalmostone yearthenhad back injuryarise.
Tiffany & Company, Parsippany: 7-2001/2-2002.
>The E-Commerce Departmentwhere Idealtwitheverydivisionanddepartmentof thiscompany,from
the hand engravers,shipping,andalsodealtwithUPSonsite.
>ExtremelyHighCall VolumeCenterwithahuge clientele.
>Learnedthe Highestlevel of CustomerRelationsthere couldeverbe.
JohnsonDodge/Chrysler,Budd Lake: 8-2000/ 7-2001.
>Finance AdministrativeAssistanttothe Manager of Department.
>Closingdeals,gettingpacketstogetherforclients,dealingwithD.M.V,andalsoputtingplateson
vehicles.
>InternetDepartment,dealingwithleadsandgettingcustomersinthe dealershipforwhattheywere
lookingfor.
COMPUTERSKILLS: Internet,Excel,Window 95,98, & XP,Lotus123, MS-Word,Word Perfect,
Outlook,Typing,A/R&A/P,P.O,Calculator,Faxing,Phones,Scanning,InkJetPrinters,&S/400 for travel
Agencies.
Proficient In: CustomerService &Relations, HighCall VolumeCenters, Organization,Multi-Tasking,
Team Player,Banking,Medical Terminology.Iam Bondedforcash flow inandout, trouble shooting,
refunds,arrangingtravel forSalesRepresentatives,mail orders,UPStracking,& corporate/credit
departments.
EDUCATION:
AAA Travel School: Travel Agent1989.
CountyCollege of Morris: Business Management.
LearningInstitute of Beauty Science School: New JerseyState BoardCertifiedCosmetologist:20years +.
SPECIAL AWARDS OR HONORS:
Future Business Leadersof America–Member& Regional Competition(FBLA)
ADDITIONALEXPERIENCE:
The ABC ShowinLas Vegasfor LBI – Knowledgeof Product&speakingtobuyers.
Jersey Wheelers SportsTeam: AssistantcoachinfundraisingforDIALInc. & Recreational programsfor
disabledindividuals.
*Memberof the Blairstown Fire DepartmentHose Company#1 - Ladies SupportGroup.*