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7 Facebook commerce strategies
                   for brands
                       June 2011




                               1
 Facebook Stores

E-commerce stores on Facebook. Focused on
bringing the store experience on Facebook

                                            2
Facebook Store
                                       Brand: Tide

                                        PnG’s detergent’s
                                         brand’s Facebook
                                         store

                                        Ensures a full
                                         shopping experience
                                         on Facebook




https://apps.facebook.com/pgsc_tide/

                                                               3
Facebook Store
                                               Brand: Coca Cola

                                                Coca Cola sells its
                                                 merchandize on
                                                 Facebook from its
                                                 Facebook store




https://partner.microsoft.com/global/Partner

                                                                       4
Facebook Store
                                           Brand: JC Penny

                                            Full Facebook store
                                             with viral features to
                                             help customers
                                             promote the products
                                             in their network




http://apps.facebook.com/shopjcpenney/?a
   uth=yes
                                                                      5
 Group buying on Facebook Stores

Facebook stores unlock deals when a set
number of people bid upon it

                                          6
Group buying on Facebook stores
                      Brand: W Hotels

                       Group buy store on
                        Facebook. Unlocks
                        deals when a fixed
                        number of people
                        decide to purchase it




                                                7
Group buying on Facebook stores
                                         Brand: Skoda

                                          The Auto brand ran a
                                           campaign where
                                           each ‘like’ reduced
                                           the cost of the car by
                                           1 Euro until
                                           somebody bought it




http://www.facebook.com/Generous.Skoda
   ?sk=app_145560445477650
                                                                    8
Group buying on Facebook stores
                                          Brand: Sears

                                           Group buying
                                            campaign where a
                                            deal went live when it
                                            received enough
                                            ‘likes’




http://www.facebook.com/sears?sk=app_17
   6530869027147
                                                                     9
 Exclusive offers on Facebook Stores

Facebook stores give exclusive offers to attract
and engage their Facebook fans

                                                   10
Exclusive offers on Facebook
                                          Brand: Nine West

                                           Fanstore for
                                            exclusive offers for
                                            Nine West fans




http://www.facebook.com/ninewest?sk=app
   _134790966535193
                                                                   11
Exclusive offers on Facebook
                     Brand: Pantene

                      Sold exclusive
                       products to
                       Facebook fans from
                       the F-store before it
                       hit the retail stores




                                               12
 Fb connect for network recommendations

Brand allow users to connect with their
Facebook account on their sites to leverage
recommendations
                                              13
Fb connect for network recommendations
                                           Brand: Amazon

                                            Amazon’s Facebook
                                             page shows product
                                             recommendation for
                                             people in your
                                             network




https://www.amazon.com/gp/yourstore/face
   book/personal?ie=UTF8&ref_=pd_fb_ys
                                                                  14
Fb connect for network recommendations
                          Brand: Tripadvisor

                           The brand’s
                            homepage shows the
                            map of all the places
                            in the world, the
                            users Facebook
                            network has been




www.tripadvisor.com

                                                15
Fb connect for network recommendations
                          Brand: Levis

                           Levis Friend’s store
                            shows users the
                            jeans models
                            recommended by
                            their friends and
                            other people




http://store.levi.com/

                                                   16
 Shop and tell

Brand use social plugins to help users spread
their shopping experiences

                                                17
Shop and Tell
                                  Tool: Tip from me

                                   A social plugin that
                                     helps customers tell
                                     their friends about
                                     the on site
                                     purchasing
                                     experience and get
                                     deals, rewards in
                                     return




www. tipfrom.me

                                                            18
Shop and Tell
                                     Tool: Swipely

                                      Swipely integrates
                                         with your card
                                         information to notify
                                         people in your
                                         network about your
                                         purchases.
                                         It also shows what is
                                         happening at the
                                         places you shop as a
                                         shopping feed.


http://www.swipely.com

                                                              19
Shop and Tell
                                     Tool: Pay with a Tweet

                                      Brand selling content
                                       or products in
                                       exchange of
                                       recommendations via
                                       Tweet or Facebook
                                       updates




http://www.paywithatweet.com/

                                                               20
 Facebook check in deals

Brands are using Facebook check in deals to run
campaigns, give discounts and drive loyalty

                                             21
Facebook check-in deals
                                          Brand: Gap

                                           Gap used Facebook
                                            check in deals to
                                            give free jeans to the
                                            first 10, 000 check
                                            ins and discounts to
                                            the rest of the
                                            customers who
                                            checked in their
                                            stores




http://www.facebook.com/event.php?eid=1
   59056334132258
                                                                     22
Facebook check in deals
                                 Brand: Mazda

                                  The auto brand gave
                                   20% discount on the
                                   car for people who
                                   checked in with
                                   Facebook deals in
                                   their stores




http://socialcommercetoday.com

                                                         23
 In store F-commerce

Bringing the Facebook experience to retail stores


                                               24
In store F-commerce
                                          Brand: Diesel

                                           Diesel installed
                                             devices in trial rooms
                                             where people could
                                             share their pics with
                                             Diesel gears with
                                             their Facebook
                                             friends




http://www.allfacebook.com/diesel-cam-
   brings-facebook-to-the-fitting-room-
                                                                  25
In store F-commerce
                                         Brand: Coca Cola

                                          Coca Cola installed a
                                           real life ‘like’ button
                                           in Coca Cola Village
                                           that sent ‘likes’ to the
                                           users’ Facebook
                                           account by scanning
                                           their wristbands.




http://facebook-
   studio.com/gallery/submission/coca-
                                                                      26
7 F-commerce strategies for brands

Facebook store
Group buying on Facebook stores   On Facebook
                                  commerce
Exclusive offers on Facebook
Fb connect for network
recommendations
                                  On site Facebook
Shop and Tell                     commerce

Facebook check in deals
                                  On store Facebook
In-store F-Commerce               Commerce
About Kuliza


Kuliza is a social technology firm focused in
helping companies leverage social software,
community platforms, mobile and cloud
computing       for    improving     business
performance, communication and customer
engagement.
Our Offerings




    ZaSocial                            ZaMobile                           ZaCloud
Build social platforms, tools and    Build mobile apps for next        Ensure a hassle free
software. Kuliza’s ZaSocial          generation devices. ZaMobile      infrastructure to sustain your
services helps across the full       services helps you                changing needs:
range of social product              conceptualize, design, develop,     Cloud system health checks
development from planning to         distribute and manage your          Cloud architecture design
design, development and              apps.                               consulting
hosting. Our focus areas are:        Focus areas:                        Cloud migration and
   Online communities                 iOS                              management
  Social commerce                    Android OS                         Bespoke app development
  Social CRM                         Blackberry OS                     on AWS and GAE
  Social Apps
Engage your world with Social Commerce!
                  Kuliza.com | sales@kuliza.com | @kuliza




                                                            30

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7 Facebook Commerce startegies for brands

  • 1. 7 Facebook commerce strategies for brands June 2011 1
  • 2.  Facebook Stores E-commerce stores on Facebook. Focused on bringing the store experience on Facebook 2
  • 3. Facebook Store Brand: Tide  PnG’s detergent’s brand’s Facebook store  Ensures a full shopping experience on Facebook https://apps.facebook.com/pgsc_tide/ 3
  • 4. Facebook Store Brand: Coca Cola  Coca Cola sells its merchandize on Facebook from its Facebook store https://partner.microsoft.com/global/Partner 4
  • 5. Facebook Store Brand: JC Penny  Full Facebook store with viral features to help customers promote the products in their network http://apps.facebook.com/shopjcpenney/?a uth=yes 5
  • 6.  Group buying on Facebook Stores Facebook stores unlock deals when a set number of people bid upon it 6
  • 7. Group buying on Facebook stores Brand: W Hotels  Group buy store on Facebook. Unlocks deals when a fixed number of people decide to purchase it 7
  • 8. Group buying on Facebook stores Brand: Skoda  The Auto brand ran a campaign where each ‘like’ reduced the cost of the car by 1 Euro until somebody bought it http://www.facebook.com/Generous.Skoda ?sk=app_145560445477650 8
  • 9. Group buying on Facebook stores Brand: Sears  Group buying campaign where a deal went live when it received enough ‘likes’ http://www.facebook.com/sears?sk=app_17 6530869027147 9
  • 10.  Exclusive offers on Facebook Stores Facebook stores give exclusive offers to attract and engage their Facebook fans 10
  • 11. Exclusive offers on Facebook Brand: Nine West  Fanstore for exclusive offers for Nine West fans http://www.facebook.com/ninewest?sk=app _134790966535193 11
  • 12. Exclusive offers on Facebook Brand: Pantene  Sold exclusive products to Facebook fans from the F-store before it hit the retail stores 12
  • 13.  Fb connect for network recommendations Brand allow users to connect with their Facebook account on their sites to leverage recommendations 13
  • 14. Fb connect for network recommendations Brand: Amazon  Amazon’s Facebook page shows product recommendation for people in your network https://www.amazon.com/gp/yourstore/face book/personal?ie=UTF8&ref_=pd_fb_ys 14
  • 15. Fb connect for network recommendations Brand: Tripadvisor  The brand’s homepage shows the map of all the places in the world, the users Facebook network has been www.tripadvisor.com 15
  • 16. Fb connect for network recommendations Brand: Levis  Levis Friend’s store shows users the jeans models recommended by their friends and other people http://store.levi.com/ 16
  • 17.  Shop and tell Brand use social plugins to help users spread their shopping experiences 17
  • 18. Shop and Tell Tool: Tip from me  A social plugin that helps customers tell their friends about the on site purchasing experience and get deals, rewards in return www. tipfrom.me 18
  • 19. Shop and Tell Tool: Swipely  Swipely integrates with your card information to notify people in your network about your purchases.  It also shows what is happening at the places you shop as a shopping feed. http://www.swipely.com 19
  • 20. Shop and Tell Tool: Pay with a Tweet  Brand selling content or products in exchange of recommendations via Tweet or Facebook updates http://www.paywithatweet.com/ 20
  • 21.  Facebook check in deals Brands are using Facebook check in deals to run campaigns, give discounts and drive loyalty 21
  • 22. Facebook check-in deals Brand: Gap  Gap used Facebook check in deals to give free jeans to the first 10, 000 check ins and discounts to the rest of the customers who checked in their stores http://www.facebook.com/event.php?eid=1 59056334132258 22
  • 23. Facebook check in deals Brand: Mazda  The auto brand gave 20% discount on the car for people who checked in with Facebook deals in their stores http://socialcommercetoday.com 23
  • 24.  In store F-commerce Bringing the Facebook experience to retail stores 24
  • 25. In store F-commerce Brand: Diesel  Diesel installed devices in trial rooms where people could share their pics with Diesel gears with their Facebook friends http://www.allfacebook.com/diesel-cam- brings-facebook-to-the-fitting-room- 25
  • 26. In store F-commerce Brand: Coca Cola  Coca Cola installed a real life ‘like’ button in Coca Cola Village that sent ‘likes’ to the users’ Facebook account by scanning their wristbands. http://facebook- studio.com/gallery/submission/coca- 26
  • 27. 7 F-commerce strategies for brands Facebook store Group buying on Facebook stores On Facebook commerce Exclusive offers on Facebook Fb connect for network recommendations On site Facebook Shop and Tell commerce Facebook check in deals On store Facebook In-store F-Commerce Commerce
  • 28. About Kuliza Kuliza is a social technology firm focused in helping companies leverage social software, community platforms, mobile and cloud computing for improving business performance, communication and customer engagement.
  • 29. Our Offerings ZaSocial ZaMobile ZaCloud Build social platforms, tools and Build mobile apps for next Ensure a hassle free software. Kuliza’s ZaSocial generation devices. ZaMobile infrastructure to sustain your services helps across the full services helps you changing needs: range of social product conceptualize, design, develop, Cloud system health checks development from planning to distribute and manage your Cloud architecture design design, development and apps. consulting hosting. Our focus areas are: Focus areas: Cloud migration and  Online communities  iOS management Social commerce Android OS  Bespoke app development Social CRM Blackberry OS on AWS and GAE Social Apps
  • 30. Engage your world with Social Commerce! Kuliza.com | sales@kuliza.com | @kuliza 30