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TV Companion Experiences: An Overview
Hello There!

Who am I & Why am I here?
• CEO, L4 Mobile - A Leader in
  Interactive Mobile Applications

• We’ve done some cool work for
  some very cool customers




                                      2
Today we are talking about



The Mobile
  Phone
Mobile Phones are Everywhere

• 81% keep it on at all times
• 80% use it while watching TV
• 44% sleep with it within
  arm’s reach
• 37% admit to being “highly
  addicted”
• 23% use it during meals
• 22% use it in bathroom
                                 Source: http://gigaom.com/broadband/smartphones-the-cigarrettes-of-the-
                                 next-century/



 4
Smartphones are now prevalent

     50% of U.S. adults now own a smartphone
• Android devices are
  used by 20% of cell
  owners

• iPhones are used by
  19% of cell owners

• Blackberries are used
  by 6% of cell owners

 5
Half of cell phone owners use apps




                         And they are using
                          them a lot…even
                         more than the web

6
Appmazing

25 BILLION+ applications have been downloaded
         from the Apple app store alone




 7
Your Competition Is TIME

                             You’re Competing for Mindshare




                         “Our biggest competition is TIME.
                We want to know how people are spending their time
           and how we can get more of it? That is what we are fighting for.”
                                    – Beth Comstock, CMO, General Electric

Proprietary & Confidential                                                     8
Content On-Demand: Anytime, Anywhere



     • People Record Shows, Rather Than Run Home to
       Watch Them
     • They Retreat to Personal Laptops and Phones
       for Television Content
     • They Chat About
       Shows Through Social
       Networks, Text, or
       Instant Messaging


Proprietary & Confidential                            9
Mobile Companion Apps Drive Ratings



                             Directly proportional - As your social
                             chatter increases, your ratings increase

                             14% increase in social TV chatter => 1%
                             ratings increase




Proprietary & Confidential                                              10
Let’s Build One!




11      Not so fast…
What are today’s top apps doing to
       engage consumers?




Key Tips to Maximizing App Usage
Tip #1: Present fresh content

Mobile App User Survey
• 55% rank “having fresh
  content” as very
  important in making an
  app among a user’s
  favorites
      – Source: MTV OMMA
        presentation 2011




 13                 Proprietary & Confidential
Case study: Medpage Today

• Devices: iPhone & iPad
• Key Features
  o Original Concept
  o Drug Database for on-
    the fly information
  o Continuing Education
    Classes built into
    application
  o Customized News Feed
    for Medical
    Professionals to access
    latest articles/info


  14                 Proprietary & Confidential
Tip #2: Integrate social media

         Social Media is a must have feature

• Community counts –
  Brands who have Facebook
  pages increased:
  – Store visits by 36%
  – Amount spent by 45%
  – Loyalty by 41%
Case study: Daily Show

• Prominent one click integration
  with Twitter
• Created a “Twitter central” for
  all Daily Show related tweets
• See who’s talking about key
  trending topics related to the
  show




   16                  Proprietary & Confidential
Case study: Futurama

• Application: Futurama
  Head-in-a-Jar
• Devices: iPhone
• Key Features
      o Integration with Facebook
        and phone contacts
      o Original Concept
      o In App-purchase of videos
      o Live TV schedule and
        push

 17                   Proprietary & Confidential
Tip #3: Engage across screens

Mobile presents new opportunities to connect with TV
 viewers and form a community around your brand
Tip #4: Give Consumers a Complementary
               Experience
                     Race to offer companion apps to TV experiences

                     Example: Virtual viewing parties
                        Offer complementary services that enhance
                        TV viewing experience
                        Turn passive viewers into active participants
                        Build community around brand
Tip #3: Engage across screens
Tip #4: Build loyalty with sweepstakes/rewards


         Sweepstakes Deliver Results




   21             Proprietary & Confidential
Keep ‘em coming back for more

• Achievements are a great way for
  brands to engage with customers on a
  mobile device

• Make the experience add value and
  provide an incentive for
  interacting/visiting brand applications

• Offer contests, sweepstakes and
  loyalty points programs to drive
  repeat usage

   22
                        Proprietary & Confidential
Offer a call to action




23
        Proprietary & Confidential
Case Study: The Club Shopping Mall Guide

 • Devices: iPhone, Android
 • Key Features
       o Get exclusive promotions, the best
         discounts, mall event information
         and much more at over 150 GGP
         malls
       o Enter for the chance to win instant
         prizes such as mall gift cards and
         sweepstakes entries
           • One app, multiple sweepstakes,
             interactive “game-like” experience:
             scratch tickets, shake to win, etc.
           • Build app “stickiness”, consumers
             return to play on a daily basis


  24                        Proprietary & Confidential
Play-a-Day Drives Incredible Repeat Usage




  25            Proprietary & Confidential
Tip #5: Offer Bonus Content

• Reward
  your
  customers
  by giving
  them
  “special”
  content in
  apps they
  can’t get
  anywhere
  else
 26            Proprietary & Confidential
Case study: MTV News

 • Devices: iPhone
 • Key Features
       o Exclusive Videos, updated
         throughout the day from
         everywhere MTV News has access
       o Articles by categories. Customize
         with My News to get just the stories
         on the celebs you care about.
       o MTV News, Shows, Music, Movies,
         and Gaming Blogs
       o Exclusive celeb Photos from MTV
         events and beyond.

  27                      Proprietary & Confidential
How can I make $ from my app?

• Multiple options: Download fees, Subscriptions, In-
  app purchases, Mobile advertising


• In-app
  purchasing is
  the growing
  trend
Case study: In-app Purchases

• Application: Hahn Family Wines
• Devices: iPhone, Android
• Key Features
      o Ability to Buy wine inside the app
        and have it shipped customers home
      o Learn about the Hahn Family wines,
        reviews, awards, tasting notes
      o Find where to buy specific labels and
        varietals
      o Join and manage wine club
        membership, including exclusive
        offers.
      o Wine Events & Tastings complete
        with RSVP and map to location


 29                      Proprietary & Confidential
Case study: Subscription App

• Application: Jillian Michaels
• People will pay for regularly updated
  content that matters to them
• Key Features
      o 1st non-magazine subscription
        application in App Store
      o Tips and guidance on maximizing your
        workouts from Jillian Michaels
      o Personal Meal planner to make sure
        users obtain results
      o Easy-to-use tools to track calories
        burned
      o Videos of Jillian demonstrating all of her
        favorite moves that you can use to build
        your own customized circuits
      o Forums where users can share results
        and encourage each other
 30                                                  Proprietary & Confidential
                                                                           30
A lot of decisions need to be made
We are here to help

• L4 Mobile can help our customers and partners deliver the
  best mobile applications in the market.

• Contact:
  Keith O’Neill
  Phone: +1 (425) 605-7030
  Email: keith@l4mobile.com




 32                 Proprietary & Confidential

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TV companion mobile applications by L4 Mobile

  • 2. Hello There! Who am I & Why am I here? • CEO, L4 Mobile - A Leader in Interactive Mobile Applications • We’ve done some cool work for some very cool customers 2
  • 3. Today we are talking about The Mobile Phone
  • 4. Mobile Phones are Everywhere • 81% keep it on at all times • 80% use it while watching TV • 44% sleep with it within arm’s reach • 37% admit to being “highly addicted” • 23% use it during meals • 22% use it in bathroom Source: http://gigaom.com/broadband/smartphones-the-cigarrettes-of-the- next-century/ 4
  • 5. Smartphones are now prevalent 50% of U.S. adults now own a smartphone • Android devices are used by 20% of cell owners • iPhones are used by 19% of cell owners • Blackberries are used by 6% of cell owners 5
  • 6. Half of cell phone owners use apps And they are using them a lot…even more than the web 6
  • 7. Appmazing 25 BILLION+ applications have been downloaded from the Apple app store alone 7
  • 8. Your Competition Is TIME You’re Competing for Mindshare “Our biggest competition is TIME. We want to know how people are spending their time and how we can get more of it? That is what we are fighting for.” – Beth Comstock, CMO, General Electric Proprietary & Confidential 8
  • 9. Content On-Demand: Anytime, Anywhere • People Record Shows, Rather Than Run Home to Watch Them • They Retreat to Personal Laptops and Phones for Television Content • They Chat About Shows Through Social Networks, Text, or Instant Messaging Proprietary & Confidential 9
  • 10. Mobile Companion Apps Drive Ratings Directly proportional - As your social chatter increases, your ratings increase 14% increase in social TV chatter => 1% ratings increase Proprietary & Confidential 10
  • 11. Let’s Build One! 11 Not so fast…
  • 12. What are today’s top apps doing to engage consumers? Key Tips to Maximizing App Usage
  • 13. Tip #1: Present fresh content Mobile App User Survey • 55% rank “having fresh content” as very important in making an app among a user’s favorites – Source: MTV OMMA presentation 2011 13 Proprietary & Confidential
  • 14. Case study: Medpage Today • Devices: iPhone & iPad • Key Features o Original Concept o Drug Database for on- the fly information o Continuing Education Classes built into application o Customized News Feed for Medical Professionals to access latest articles/info 14 Proprietary & Confidential
  • 15. Tip #2: Integrate social media Social Media is a must have feature • Community counts – Brands who have Facebook pages increased: – Store visits by 36% – Amount spent by 45% – Loyalty by 41%
  • 16. Case study: Daily Show • Prominent one click integration with Twitter • Created a “Twitter central” for all Daily Show related tweets • See who’s talking about key trending topics related to the show 16 Proprietary & Confidential
  • 17. Case study: Futurama • Application: Futurama Head-in-a-Jar • Devices: iPhone • Key Features o Integration with Facebook and phone contacts o Original Concept o In App-purchase of videos o Live TV schedule and push 17 Proprietary & Confidential
  • 18. Tip #3: Engage across screens Mobile presents new opportunities to connect with TV viewers and form a community around your brand
  • 19. Tip #4: Give Consumers a Complementary Experience Race to offer companion apps to TV experiences Example: Virtual viewing parties Offer complementary services that enhance TV viewing experience Turn passive viewers into active participants Build community around brand
  • 20. Tip #3: Engage across screens
  • 21. Tip #4: Build loyalty with sweepstakes/rewards Sweepstakes Deliver Results 21 Proprietary & Confidential
  • 22. Keep ‘em coming back for more • Achievements are a great way for brands to engage with customers on a mobile device • Make the experience add value and provide an incentive for interacting/visiting brand applications • Offer contests, sweepstakes and loyalty points programs to drive repeat usage 22 Proprietary & Confidential
  • 23. Offer a call to action 23 Proprietary & Confidential
  • 24. Case Study: The Club Shopping Mall Guide • Devices: iPhone, Android • Key Features o Get exclusive promotions, the best discounts, mall event information and much more at over 150 GGP malls o Enter for the chance to win instant prizes such as mall gift cards and sweepstakes entries • One app, multiple sweepstakes, interactive “game-like” experience: scratch tickets, shake to win, etc. • Build app “stickiness”, consumers return to play on a daily basis 24 Proprietary & Confidential
  • 25. Play-a-Day Drives Incredible Repeat Usage 25 Proprietary & Confidential
  • 26. Tip #5: Offer Bonus Content • Reward your customers by giving them “special” content in apps they can’t get anywhere else 26 Proprietary & Confidential
  • 27. Case study: MTV News • Devices: iPhone • Key Features o Exclusive Videos, updated throughout the day from everywhere MTV News has access o Articles by categories. Customize with My News to get just the stories on the celebs you care about. o MTV News, Shows, Music, Movies, and Gaming Blogs o Exclusive celeb Photos from MTV events and beyond. 27 Proprietary & Confidential
  • 28. How can I make $ from my app? • Multiple options: Download fees, Subscriptions, In- app purchases, Mobile advertising • In-app purchasing is the growing trend
  • 29. Case study: In-app Purchases • Application: Hahn Family Wines • Devices: iPhone, Android • Key Features o Ability to Buy wine inside the app and have it shipped customers home o Learn about the Hahn Family wines, reviews, awards, tasting notes o Find where to buy specific labels and varietals o Join and manage wine club membership, including exclusive offers. o Wine Events & Tastings complete with RSVP and map to location 29 Proprietary & Confidential
  • 30. Case study: Subscription App • Application: Jillian Michaels • People will pay for regularly updated content that matters to them • Key Features o 1st non-magazine subscription application in App Store o Tips and guidance on maximizing your workouts from Jillian Michaels o Personal Meal planner to make sure users obtain results o Easy-to-use tools to track calories burned o Videos of Jillian demonstrating all of her favorite moves that you can use to build your own customized circuits o Forums where users can share results and encourage each other 30 Proprietary & Confidential 30
  • 31. A lot of decisions need to be made
  • 32. We are here to help • L4 Mobile can help our customers and partners deliver the best mobile applications in the market. • Contact: Keith O’Neill Phone: +1 (425) 605-7030 Email: keith@l4mobile.com 32 Proprietary & Confidential

Notes de l'éditeur

  1. Social Media Is Now a Largely Important Factor in TV ViewershipDuring the Course of a TV Season, the Buzz Is Most Influential on RatingsPeak Influence of Social Buzz is Around a Show’s Premier, with a 1% Increase in the Show’s Ratings per 9% Increase in Social TV This correlation slightly lowers but levels out for the rest of the show’s seasonAround the both the mid-season and finale, a 14% increase in social TV chatter correlates to a 1% ratings increase.
  2. Presenting regularly refreshed contentIntegrating social mediaEngaging across screensOffering sweepstakes/games/rewards to drive repeat usageOffering special bonus content and opportunities to connect
  3. http://www.intomobile.com/2011/01/29/nielsenyahoo-86-of-mobile-users-fire-up-their-phone-while-watching-tv/