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Research
LOFT
42,5
%Developing a mobile
enterprise and/or
store strategy
41,5
%Expanding
multichannel
(synchronization)
initiatives
*RIS Retail technology Study 2013 |
Gartner
Major action items over the next 18
months
38,7
%Application
Integration
29,2
%Consumer smart
devices in the
enterprise
*RIS Retail technology Study 2013 |
Gartner
Top challenges over the next 3 years
*Aberdeen Research Benchmarks 2008
70%
of retailers lack multi-channel
integration from a system and
process standpoint
of Best-in-Class retailers consider the
increase in cross-channel shopping
as
the top pressure driving new multi-
channel initiatives
59%
Omni channel is the New
Normal:
Nearly two-thirds (65%) of shoppers
now research online prior to making a
store purchase, and 78% use the
Web to buy products and services.
* Cisco IBSG “Catch and Keep Digital Shoppers”
Study, January 2013
* Cisco IBSG “Catch and Keep Digital Shoppers”
Study, January 2013
*Enders Analysis | Benedict Evans
Physical Virtuality
*Joseph B. Pine II | infinite possibilities
Research in retail

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