Dialoguer est un acte quotidien mais nous sommes rarement satisfaits des dialogues que nous avons menés avec un groupe ou auxquels nous avons participé. Maitrisons –nous vraiment l’art de dialoguer ? Comment faire du dialogue un puissant outil pour la facilitation de groupe ?

1. DIALOGUE PROGRAM
A PURPOSEFUL INQUIRY INTO THE ASSUMPTIONS, VALUES, AND PROCESSES THAT
BRING UNDERSTANDING TO COMMON EXPERIENCE AND FORM COLLECTIVE ACTIONS
14TH TO 16TH MAY 2014
WITH LAWRENCE PHILBROOK

2. INTRODUCTION AND PUBLIC
“When we are trying to deal with a personal problem, question, or decision we know it is
ours alone to resolve and that we have the inner resources to resolve it, but those resources
are often hidden from us by layers of inner "stuff". We know that other people might help us
discover our resources and find our way, but by exposing our problem we risk being invaded
by their judgments, assumptions and advice. As a result, we may keep these vital questions
to ourselves, which cuts us off from our own inner resources and from the resources of
community” By Parker J. Palmer
This course helps you understand what’s involved in a deep dialogue, what’s the mechanism
behind the act of listening and speaking that we do all the time and more importantly, as a
facilitator, how to bring out all inner resources from present persons so that they can deal
themselves with their problems and projects.
Who Should Take This Course:
Professional facilitators, trainers, educators, organizational and social change agents, team
leaders, and human resources professionals and consultants.
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3. THE DIALOGUE PROGRAM FOCUSES ON:
 Dialogue: what does it mean? What are criteria of a good dialogue? What
is the evolution of dialogue?
 Emotional intelligence
 Compassionate listening
 Art of inquiry and advocacy
 Building the container for deep dialogue
 Behavior and dialogue
 Developing dialogue skills
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4. DIALOGUE PROGRAM OVERVIEW
Listening and Awareness: Grounded in Self
Dialogue Format: Building the Frame
Opening + Introduction
Story-telling Childhood memory
Life Time Line
Blindfold Dialogue
Presentation on Dialogue Evolution
Balancing Inquiry & Advocacy
Checking in
Whole group dialogue
Left hand column and
Ladder of inference
Fishbowl 1
• Observing guidelines
• Moving in and out of dialogue
Building the container
Compassionate listening
Evolution of dialogue
Sequential dialogue & Small Group Practice
Core principles of dialogue
Clearness Committee
Closing Dialogue
Deepening the Practice
Presentation: Dilemmas & Barriers in Dialogue
Fishbowl 2
• Reflection advocacy and inquiry
• Group dynamics/ 4 quadrants
Q&A
Whole Group Dialogue
Closing
4
Basic Dialogue Introduction - ICA
Taiwan 2009

5. BENEFITS
Dialogue program offers the skills and motivation to work through
tough issues in ways that bring shared understanding and
commitment. It builds trust, strengthens relationships, and secures
the best thinking as well as new cooperation of all parties.
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Understand what makes a good/deep dialogue
Practicing skills in Listening + Awareness
Practicing Inquiry and Advocacy
And as a facilitator, how to create conditions in which deep
dialogue can happen
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6. TRAINER AND PRACTICAL INFOMATIONS
Lawrence Philbrook is one of founders of IAF (International Association of Facilitation) and
Ex-President of ICAI (The Institut of Cultural Affairs International). Lawrence Philbrook has
been designing processes for teams and leaders in varied cultural settings in Asia for over
twenty years. Lawrence joined the Institute of Cultural Affairs (ICA) in 1972 and has done
extensive company and community-based projects in over 30 nations.
For the past 18 years he has been the director of ICA Taiwan. His key skill is in design and
facilitation of processes which help recover a sense of respect and trust as a basis for
establishing organizations that can learn and change. Most of his work is utilizing facilitation
in long term change process for communities and organizations. His client list includes more
than 50 multinational organizations as well as local companies and government organizations.
Current projects include corporate projects across Asia and work on Appreciative Leadership
with the United Nations in N & S America, Europe, Africa and Asia.
Date: 14, 15 and 16 May 2014
Place: 34, bd de Sébastopol, 75004, Paris
Fee: 1600€HT
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7. CONTACT US FOR MORE INFORMATION AND
INSCRIPTION
The number of place is limited to 12. We apply the rule of « first
comes, first serves »
Please contact us:
contact@coactiv.fr
01 77 10 90 32 (asking for Lan LEVY or Céline Stauder)
• Possibility of using your DIF
• Special offer is reserved for independant consultants or people working in nonprofit sector. All you need to do is to let us know 
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