Making Sense of UCD and Agile

Making Sense of UCD and Agile Jeff Patton Agile Product Design [email_address] Lane Halley Cooper [email_address] Chifoo, May 6 th , 2009

Things you may have heard about “Agile” ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],May 6, 2009 © 2006-2009 Jeff Patton, Lane Halley All rights reserved

Software development has always been difficult ,[object Object],[object Object],[object Object],[object Object],May 6, 2009 http://www.infoq.com/articles/Interview-Johnson-Standish-CHAOS Image of the Bataan Death March, US Gov National Archives © 2006-2009 Jeff Patton, Lane Halley All rights reserved

Agile ideas germinated during the 1990s ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],May 6, 2009 These “lightweight” development processes had an image problem. © 2006-2009 Jeff Patton, Lane Halley All rights reserved

The term “agile” coined by lightweight process reps ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],May 6, 2009 © 2006-2009 Jeff Patton, Lane Halley All rights reserved

Manifesto for Agile Software Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Agile Manifesto Collaborators, Feb 2001 http://www.agilemanifesto.org May 6, 2009 © 2006-2009 Jeff Patton, Lane Halley All rights reserved

Agile values motivate agile process ,[object Object],[object Object],May 6, 2009 Individuals & Interactions Working Software Customer Collaboration Responding to Change Sustainable Development Technical Excellence Simplicity Self-Organizing Teams Reflection Early and Continuous Delivery Welcoming Changing Requirements Business People and Developers Work Together Motivated Individuals Face-to-Face Conversation © 2006-2009 Jeff Patton, Lane Halley All rights reserved

Today Scrum dominates as the simple agile process framework of choice ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],May 6, 2009 © 2006-2009 Jeff Patton, Lane Halley All rights reserved

The Scrum process (snowman) May 6, 2009 © 2006-2009 Jeff Patton, Lane Halley All rights reserved Daily Planning Meeting (the Daily Scrum) The team synchronizes daily in a short morning standup meeting or daily scrum Product Owner identified a potential product idea In Sprint Planning the Product Owner & team plan the next sprint or iteration The team works towards the iteration/sprint goals in a 1-4 week time box In a Product Review the product owner and team gather to review the results of the last sprint and reflect on how the product and process could improve Product Backlog Product Goals Sprint Backlog Working Evaluated Software Product Owner supported by others creates the product backlog Iteration or Sprint 1-4 week cycle The team keeps progress visible with burndown charts and task boards.

Today’s agile processes mix-and-match techniques from a growing agile buffet ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],May 6, 2009 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© 2006-2009 Jeff Patton, Lane Halley All rights reserved

Agile process is tailored to the organization and team within the organization ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],May 6, 2009 © 2006-2009 Jeff Patton, Lane Halley All rights reserved

Agile process is tailored to the organization and team within the organization ,[object Object],[object Object],[object Object],[object Object],[object Object],May 6, 2009 © 2006-2009 Jeff Patton, Lane Halley All rights reserved

Bringing UCD and agile together iStockPhoto.com/eyeidea

Two different sets of expertise ,[object Object],[object Object],May 6, 2009 HCI degree Paper, Visio, Axure Knows UI design patterns Likes to spend time with users ,[object Object],[object Object],[object Object],[object Object],iStockPhoto.com/snapphoto iStockPhoto.com/Buretsu © 2006-2009 Jeff Patton, Lane Halley All rights reserved

Some tips for a good working relationship ,[object Object],[object Object],[object Object],[object Object],[object Object],May 6, 2009 iStockPhoto.com/snapphoto © 2006-2009 Jeff Patton, Lane Halley All rights reserved

Some tips for a good working relationship ,[object Object],[object Object],[object Object],[object Object],[object Object],May 6, 2009 iStockPhoto.com/Buretsu © 2006-2009 Jeff Patton, Lane Halley All rights reserved

Agile has changed the role of testing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],May 6, 2009 © 2006-2009 Jeff Patton, Lane Halley All rights reserved

How will agile change the role of IxD? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],May 6, 2009 © 2006-2009 Jeff Patton, Lane Halley All rights reserved

Patterns for success iStockPhoto.com/rmfox

Patterns for success ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],May 6, 2009 © 2006-2009 Jeff Patton, Lane Halley All rights reserved

Patterns for success ,[object Object],[object Object],May 6, 2009 See Miller’s Case Study of Customer Input For a Successful Product: http://www.agileproductdesign.com/useful_papers/miller_customer_input_in_agile_projects.pdf © 2006-2009 Jeff Patton, Lane Halley All rights reserved

Patterns for success May 6, 2009 implement iteration 1 features ,[object Object],[object Object],[object Object],implement iteration 2 features fix iteration 1 bugs if any ,[object Object],[object Object],[object Object],[object Object],implement iteration 3 features fix iteration 2 bugs if any ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],iteration 0 Iteration1 Iteration 2 Iteration 3 feature design coded features feature design + bugs found in usability testing support dev support dev See Miller’s Case Study of Customer Input For a Successful Product:: http://www.agileproductdesign.com/useful_papers/miller_customer_input_in_agile_projects.pdf © 2006-2009 Jeff Patton, Lane Halley All rights reserved Product Owner Team time

Making Sense of UCD and Agile

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Making Sense of UCD and Agile