1. Digital Signature: Mightier than the
Pen
Katie Burke
Government Program Strategist, Laserfiche
Mauricio Pinto
Market Manger for State and Local Government, ARX

2. Agenda
‣ Introduction & defining digital signatures
‣ Digital signatures and business processes
‣ Foundations of digital signatures
‣ Demonstration
‣ Use case: County of Hawaii Corporation
Counsel

3. Introduction: State of the market
#digitalsignature
Source: http://www.govtech.com/e-government/212218211.html

4. Introduction: State of the market
48% Growth in Digital
Signature Adoption
Drivers:
‣ Evolution of
consumer technology
‣ The need to reduce
transaction costs
‣ Mobile accessibility
‣ Customer experience
expectations

5. What is a Digital Signature?
A way of representing ourselves digitally

6. What is a Digital Signature?
A way of representing ourselves digitally

7. How Digital Signatures Fit in Business Processes
‣ Performance Review Process
Cats
Create review
document
Digital signature: boss
and employee Digital Signature: HR
Shortcut in
employee folder
Routed to record
series, retention
applied
Workflow

8. Why Digital Signatures?
‣ You need to transform to paperless
‣ You need to provide better service with fewer resources
‣ You need transparency, auditability, compliance &
accountability
‣ You need a technology that is:
• Non-proprietary
• Enduring
• Cross-departmental
• Validate-able outside the organization

9. Electronic Signature Legislation
‣ Uniform Electronic Transactions Act (“UETA”) – 1999
‣ Electronic Signatures In Global and National
Commerce Act (ESIGN) – 2000
These Acts give legal force and effect to electronic
signatures

10. Electronic Signature Legislation
‣ Uniform Electronic Transactions Act (“UETA”) – 1999
‣ Electronic Signatures In Global and National
Commerce Act (ESIGN) – 2000
These Acts give legal force and effect to electronic
signatures
Electronic Signature defined as “an electronic
symbol, sound or process”

11. Electronic Signature Spectrum
Least
Secure*
Most
Secure*
Image PKI
*Secure = three “I‟s”:
• Identity: Guarantees identity of signer
• Intent: Non-repudiation
• Integrity: Changes invalidate the signature

12. Electronic Signature Spectrum
Least
Secure*
Most
Secure*
Image PKI
*Secure = three “I‟s”:
• Identity: Guarantees identity of signer
• Intent: Non-repudiation
• Integrity: Changes invalidate the signature
“I Agree”
ePad

13. Electronic Signature Spectrum
Least
Secure*
Most
Secure*
Image PKI
*Secure = three “I‟s”:
• Identity: Guarantees identity of signer
• Intent: Non-repudiation
• Integrity: Changes invalidate the signature
“I Agree”
ePad Application-Specific
(ExM)

14. Electronic Signature Spectrum
Least
Secure*
Most
Secure*
Image PKI
*Secure = three “I‟s”:
• Identity: Guarantees identity of signer
• Intent: Non-repudiation
• Integrity: Changes invalidate the signature
“I Agree”
ePad Application-Specific
(ExM)
eSig
Services

15. Electronic Signature Spectrum
Most
Secure
Portability
Image
ePad
eSig
Services
Application-Specific
(ExM)
PKI
“I Agree”

16. Digital Signature (PKI) Technology
The only technology that can guarantee Identity, Intent, & Integrity in a
portable and easily verifiable format
ID
Challenge
Reason
Code
Document
to sign Digital
Signature
Signed
Document
+ +
Content
Hash
Unique
Signing
Key
Digital ID
Certificate
=+
Result
• Digitally signed and secure electronic record
• Fully trusted and easily verifiable

17. Certificate Options
‣ Self-Signed
‣ 3rd Party Certificate Authority
‣ Self-Issued Organizational CA

18. Certificate Options
‣ Self-Signed
‣ 3rd Party Certificate Authority
‣ Self-Issued Organizational CA

19. Why CoSign?
‣ Turn-key, Plug „n Play, Network Appliance
‣ Choice of User Directory Integration or Built-in Directory
‣ Independently Verifiable Signature
‣ Signing Flexibility
Trusted By:
• Employees
• Citizens
• Auditors
• Partners
• Suppliers

20. What Can You Sign with CoSign?
‣ MS (Word, Excel, Outlook,
InfoPath)
‣ PDF, PDF-A
‣ Any printable output
‣ CAPI-compliant applications
‣ Web forms (with SAPI)
‣ Laserfiche Docs
PowerPoint
Tiff Images
Lotus Forms
PDF & PDF/AOutlook
Excel
Word
AutoCAD
WordPerfect
InfoPath
Web Forms
Application-
Compatible Signature
Mechanism
Virtual
Signing

21. Demonstration

22. Laserfiche Integration

23. Laserfiche Integration

24. Laserfiche Integration

25. Laserfiche Integration

26. Laserfiche Integration

27. ARX Customer Use Cases
‣ Engineering:
Drawings, Change Orders
‣ Courts:
Filings, Judicial Orders,
Complaints
‣ Legal & Contracts:
Contracts, Agreements, Memos,
Correspondence
‣ Archived Records:
Integrity of ALL records
‣ Procurement:
Requisitions, P.O.s, Invoices
‣ Human Resources:
Onboarding, Benefits, Evaluations
‣ Administration:
SOPs, Correspondence, Meeting
Agendas, Memos
‣ Point of Service:
Permits, licenses, patient forms,
defendant paperwork

28. Use Case: County of Hawaii
Source: www.hawaiicounty.gov

29. Use Case: County of Hawaii
‣ Old leave of absence process
Fill out
document
Print Wait for boss Boss‟s sign off File

30. Use Case: County of Hawaii
‣ New leave of absence process
Fill out
document
Digital
signature: boss
Filed in employee
folder, subfolder
for year
Boss notified

31. Wrapping Things Up

32. Questions?
Katie Burke
Government Program Strategist
katie.burke@laserfiche.com
562-988-1688 x 223
www.laserfiche.com
Mauricio Pinto
Market Manager
mpinto@arx.com
360-588-1062
www.arx.com

33. CoSign Deployment Arcitecture

34. Why CoSign?
‣ Compliance:
• Meets international standards & U.S. regulations
• Guarantees transparency, auditability & accountability
‣ Control & Security:
• Provides centralized security & management over certificates & keys
• Provides centralized management over users
• Uses your existing authentication infrastructure
‣ Choice:
• Sign Anything
• Leverages your existing investment in EDM, ECM, & Workflow
• Adapts to YOUR procedures
‣ Cost-Effectiveness:
• Scales from a few users to thousands
• Reduces costs immediately
• Delivers ROI in 3-6 months

35. ARX (www.arx.com)
‣ ARX Inc. - PKI-centric data for security minded organizations
‣ Developed the „standard digital signature‟ for highly regulated industries worldwide
‣ 5 Million+ active signers and growing!!!
‣ Focus: Government, Life sciences, Healthcare, Engineering Utilities, Energy,
Legal…
“ARX has the most advanced digital signature
capability in the field… it easily integrates with internal
security and credential management along with a
strong central administration”
The Forrester Wave™:
E-Signatures, Q2 2013