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2. L’IDEA E’ UN MODO DI ESSERE:
      LA BRAND PERSONALITY
THE BRAND PERSONALITY
• David Ogilvy, 1950

• “Date alla gente un goccio
  di Old Crow, dicendo che è
  Old Crow. Poi dategli un
  altro goccio di Old Crow,
  dicendogli che è Jack
  Daniels. Chiedete quale
  preferiscono. Vi diranno che
  sono del tutto differenti.
  Loro stanno assaggiando
  immagini”.
THE BRAND PERSONALITY
• “Date alla gente un goccio di Old Crow, dicendo che è
  Old Crow. Poi dategli un altro goccio di Old Crow,
  dicendogli che è Jack Daniels. Chiedete quale
  preferiscono. Vi diranno che sono del tutto differenti.
  Loro stanno assaggiando immagini”.

• “Non esistono sostanziali differenze tra le varie marche
  di whisky, di sigarette o di birra. Sono quasi tutte
  uguali. Lo stesso per i budini, i detersivi o la margarina.
  Però, chi riuscirà a costruire un’immagine più spiccata
  alla sua marca, avrà una maggiore quota di mercato”
SCHWEPPES
       1953
• “Commander Whitehead
  has come to these United
  States to make sure that
  every drop of Schweppes
  Quinine Water bottled
  here has the original
  flavor which has long
  made Schweppes the
  only mixer for and
  authentic Gin-and
  Tonic.”
Schweppervescence

• Utilizzò il suo amico Whitehad, creatore e
  titolare della Schweppes, come ‘Ambasciatore
  della Schweppes’
 
•  Il ‘Comandante Whitehead’ diventò
  l’incarnazione vivente dello spirito autentico
  della “schweppervescence”, la particolare
  effervescenza della bibita
ROLLS ROYCE
     1958

• 1. "At 60 miles an hour
  the loudest noise in this
  new Rolls-Royce comes
  from the electric clock,"
  reports the Technical
  Editor of The Motor. The
  silence of the engine is
  uncanny.”
HATHAWAY

• Dopo il successo della campagna Schweppes,
  Ogilvy decise di continuare nella tradizione
  aristocratica usando il Barone Wrangell per le
  camicie Hathaway.  

• “The man in the Hathaway shirt” fu un successo
  immediato. L’uomo Hataway aggiunse mistero
  al prodotto e stimolò l’immaginazione della
  gente.
HATHAWAY
     1953
• “American men are
  beginning to realize
  that it is ridiculous to
  buy good suits and then
  spoil the effect by
  wearing an ordinary,
  mass-produced shirt.
  Hence the growing
  popularity of
  HATHAWAY shirts,
  which are in a class by
  themselves”.
• In 1951, on the way to an advertising photo shoot for a small shirt
  company based in Waterville, Me., David Ogilvy picked up several
  eye patches at a drugstore for 50 cents each. "Just shoot a couple
  of these to humor me," he told the photographer. The result, an
  ad featuring a slender, haughty, mysteriously one-eyed male
  model in a white dress shirt accompanied by a lengthy description
  of the shirt's benefits, soon appeared in The New Yorker. American
  men were intrigued. Within a week, C.F. Hathaway's entire stock
  sold out.
• "The Man in the Hathaway Shirt" became a national sensation
• The "Man in the Hathaway Shirt" campaign was created in 1951 by David
  Ogilvy
• Ogilvy wanted the campaign to have a strong story element, and he
  played around with 15 or so ideas.
• Nearing his deadline, he stepped into a drugstore to buy a 0.50 eyepatch
  for the modeling shoot. The idea turned out to be brilliant. He somehow
  managed to touch the core of Americans with the gimmick.
• Even Ogilvy did not understand why the campaign hit such a nerve. In his
  autobiography he wrote, "Exactly why it turned out to be so successful, I
  shall never know. It put Hathaway on the map after 116 years of relative
  obscurity."
• Not only did his idea make Hathaway shirts a national brand name, but
  Ogilvy also made himself famous as well.
MARLBORO MAN

• Uno dei ‘personaggi’ più famosi di tutta la
  storia della pubblicità non è tuttavia stato
  inventato da Ogilvy, ma da Leo Burnett, di cui
  parliamo in un altro capitolo.

• http://www.youtube.com/watch?v=S9_VJFnm6Rs
• Il primo filmato e poi una collezione stampa
Marlboro Man. 1959




• Per parlare all’audience maschile negli anni
  50, quando le sigarette con il filtro erano
  considerate ‘effeminate’, Burnett creò un
  carattere leggendario, il cow boy Marlboro.
• Il cowboy esprime la virilità americana, la vita
  dura ma piena, la vita con i veri sapori, a
  contatto con la natura, genuina, forte,
  maschia. L’uomo che si siede su una roccia, da
  solo, in uno spazio immenso, e si accende una
  sigaretta. Un personaggio dal fascino
  irresistibile.
GLI ARCHETIPI
Carl G. Jung
      • Analizza i racconti e i sogni di
        molte culture e trova gli
        stessi temi e mitologie
      • Li definisce ‘archetipi’ e li
        raffigura come personaggi
      • Ciascuno è in grado di
        riconoscerli perchè
        inconsciamente già li
        possiede.

21
Gli archetipi sono un modo
     potente di definire e gestire la
            brand personality




22
I 12 archetipi e il loro significato


                        Transformation
      Wisdom                                  Creation


                  Protection       Power

      Authority                             Self-discovery


                   Friendship     Romance

     Abundance                                Pleasure


                           Innocence


23
Il saggio

        Il sapiente, vecchio mistico che usa la
          sua conoscenza e la sua esperienza
          per offrire una guida agli altri


        Il saggio simbolizza la spiritualità




     Obi Wan Kenobi




24
Un brand ‘saggio’




25
Il guardiano
       Il tutore organizzato, disciplinato,
         fidato che pazientemente controlla e
         protegge le persone e le cose che gli
         sono affidate


       Il guardiano simboleggia la protezione




      Mary Poppins




26
Un brand ‘Guardiano’




27
Il guerriero

        Coraggioso e votato all’azione,
          combatte per cioò che crede giusto


        Il guerriero simboleggia la forza




       William Wallace “Braveheart”




28
Brand ‘guerrieri’




29
L’esploratore

         Indipendente per natura, l’esploratore
           sfida le regole per il suo eterno
           desiderio di avventura


         Simboleggia la scoperta




      Indiana Jones


30
Brand ‘esploratori’




31
The Magician

         Il mago misteriosamente trasforma il
            mondo intorno a lui, deliziando gli altri
            con I suoi doni creativi


         Il mago simboleggia la trasformazione




       Harry Potter



32
Brands mago




33
Il giullare

      Il giullare si ribella contro l’autorità, mette
        alla berlina il potere, ride su ogni cosa.
        Più intelligente di quanto voglia mostrare,
        finge stupidità e pensiero antiquato


      Il giullare simboleggia l’irriverenza




     Bugs Bunny
34
Brands giullare




35
L’amante
        L’amante è empatico e
         emozionalmente consapevole. Vive la
         sua vita nella pienezza, senza
         pensare alle conseguenze.


        L’amante simbolizza la passione




     Romeo

36
Brands amanti




37
The Enchantress
           Bella e misteriosa, l’incantatrice
             seduce con la promessa di un piacere
             proibito


           L’incantatrice simboleggia la
             tentazione




         Cleopatra


38
Brands incantatrice




39
The Companion

         Il compagno è l’amico fidato che non ti
           abbandona mai, sempre leale e pieno
           di incoraggiamenti


         Il compagno simboleggia il supporto
           emotivo




         Sam Gamgee, “Lord of the Rings”


40
Brands compagno




41
La fanciulla

        Innocente, disinteressata, senza
         malizia, idealista. La sua virtù merita
         di essere protetta.


        La fanciulla simboleggia la purezza




      Snow White
42
Brands fanciulla




43
Madre terra
       Dedita al servizio degli altri e piena di
         una infinita capacità di amore e
         comprensione. La madre terra implica
         abbondanza e accettazione.


       La madre terra simboleggia il nutrimento




     Demeter
44
Brands madre terra




45
Il patriarca
        Figura paterna, tradizionale,
          rappresenta il controllo, l’ordine e la
          stabilità.


        Il patriarca simboleggia l’autorità




      King Arthur
46
Brands patriarca




47
L’individualità è definita dalla
       combinazione degli opposti




48
Due archetipi molto diversi


•    Corporate
•    Serious                               Wisdom

•    Classic
•    High Tech
•    Reliable
•    Fashionable
                                           Pleasure
•    Sexy
•    Iconoclastic
49
Archetypes In Real Life - Sages




    Gandhi    Albert Einstein   Sigmund Freud
Archetypes In Real Life - Maidens




    Princess Diana    Mother Theresa
Archetypes In Film
Archetypes In Journalism
Shadow Archetypes

• Each Archetype has its Shadow
  – The negative interpretation of the same qualities
  – e.g. Strong ruler = Patriarch, or Tyrant
• If brands get out of balance, they can be seen
  negatively, as their Shadow Archetype
• The task then is to rebalance and refocus the
  brand
The Shadow Archetypes
•   Sage       Hermit       •   Enchantress   Witch
•   Magician   Sorcerer     •   Companion     Slave
•   The Warrior Destroyer    •   Maiden        Lost Soul
•   The Jester  Fool         •   Earth Mother    Harridan
•   The Explorer   Outcast   •   Patriarch     Tyrant
•   The Lover  Seducer       •   Guardian      Tartar

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La Brand Personality - 1

  • 1. 2. L’IDEA E’ UN MODO DI ESSERE: LA BRAND PERSONALITY
  • 2. THE BRAND PERSONALITY • David Ogilvy, 1950 • “Date alla gente un goccio di Old Crow, dicendo che è Old Crow. Poi dategli un altro goccio di Old Crow, dicendogli che è Jack Daniels. Chiedete quale preferiscono. Vi diranno che sono del tutto differenti. Loro stanno assaggiando immagini”.
  • 3. THE BRAND PERSONALITY • “Date alla gente un goccio di Old Crow, dicendo che è Old Crow. Poi dategli un altro goccio di Old Crow, dicendogli che è Jack Daniels. Chiedete quale preferiscono. Vi diranno che sono del tutto differenti. Loro stanno assaggiando immagini”. • “Non esistono sostanziali differenze tra le varie marche di whisky, di sigarette o di birra. Sono quasi tutte uguali. Lo stesso per i budini, i detersivi o la margarina. Però, chi riuscirà a costruire un’immagine più spiccata alla sua marca, avrà una maggiore quota di mercato”
  • 4. SCHWEPPES 1953 • “Commander Whitehead has come to these United States to make sure that every drop of Schweppes Quinine Water bottled here has the original flavor which has long made Schweppes the only mixer for and authentic Gin-and Tonic.”
  • 5. Schweppervescence • Utilizzò il suo amico Whitehad, creatore e titolare della Schweppes, come ‘Ambasciatore della Schweppes’   •  Il ‘Comandante Whitehead’ diventò l’incarnazione vivente dello spirito autentico della “schweppervescence”, la particolare effervescenza della bibita
  • 6. ROLLS ROYCE 1958 • 1. "At 60 miles an hour the loudest noise in this new Rolls-Royce comes from the electric clock," reports the Technical Editor of The Motor. The silence of the engine is uncanny.”
  • 7. HATHAWAY • Dopo il successo della campagna Schweppes, Ogilvy decise di continuare nella tradizione aristocratica usando il Barone Wrangell per le camicie Hathaway.   • “The man in the Hathaway shirt” fu un successo immediato. L’uomo Hataway aggiunse mistero al prodotto e stimolò l’immaginazione della gente.
  • 8. HATHAWAY 1953 • “American men are beginning to realize that it is ridiculous to buy good suits and then spoil the effect by wearing an ordinary, mass-produced shirt. Hence the growing popularity of HATHAWAY shirts, which are in a class by themselves”.
  • 9. • In 1951, on the way to an advertising photo shoot for a small shirt company based in Waterville, Me., David Ogilvy picked up several eye patches at a drugstore for 50 cents each. "Just shoot a couple of these to humor me," he told the photographer. The result, an ad featuring a slender, haughty, mysteriously one-eyed male model in a white dress shirt accompanied by a lengthy description of the shirt's benefits, soon appeared in The New Yorker. American men were intrigued. Within a week, C.F. Hathaway's entire stock sold out. • "The Man in the Hathaway Shirt" became a national sensation
  • 10. • The "Man in the Hathaway Shirt" campaign was created in 1951 by David Ogilvy • Ogilvy wanted the campaign to have a strong story element, and he played around with 15 or so ideas. • Nearing his deadline, he stepped into a drugstore to buy a 0.50 eyepatch for the modeling shoot. The idea turned out to be brilliant. He somehow managed to touch the core of Americans with the gimmick. • Even Ogilvy did not understand why the campaign hit such a nerve. In his autobiography he wrote, "Exactly why it turned out to be so successful, I shall never know. It put Hathaway on the map after 116 years of relative obscurity." • Not only did his idea make Hathaway shirts a national brand name, but Ogilvy also made himself famous as well.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15. MARLBORO MAN • Uno dei ‘personaggi’ più famosi di tutta la storia della pubblicità non è tuttavia stato inventato da Ogilvy, ma da Leo Burnett, di cui parliamo in un altro capitolo. • http://www.youtube.com/watch?v=S9_VJFnm6Rs • Il primo filmato e poi una collezione stampa
  • 16. Marlboro Man. 1959 • Per parlare all’audience maschile negli anni 50, quando le sigarette con il filtro erano considerate ‘effeminate’, Burnett creò un carattere leggendario, il cow boy Marlboro.
  • 17. • Il cowboy esprime la virilità americana, la vita dura ma piena, la vita con i veri sapori, a contatto con la natura, genuina, forte, maschia. L’uomo che si siede su una roccia, da solo, in uno spazio immenso, e si accende una sigaretta. Un personaggio dal fascino irresistibile.
  • 18.
  • 19.
  • 21. Carl G. Jung • Analizza i racconti e i sogni di molte culture e trova gli stessi temi e mitologie • Li definisce ‘archetipi’ e li raffigura come personaggi • Ciascuno è in grado di riconoscerli perchè inconsciamente già li possiede. 21
  • 22. Gli archetipi sono un modo potente di definire e gestire la brand personality 22
  • 23. I 12 archetipi e il loro significato Transformation Wisdom Creation Protection Power Authority Self-discovery Friendship Romance Abundance Pleasure Innocence 23
  • 24. Il saggio  Il sapiente, vecchio mistico che usa la sua conoscenza e la sua esperienza per offrire una guida agli altri  Il saggio simbolizza la spiritualità Obi Wan Kenobi 24
  • 26. Il guardiano  Il tutore organizzato, disciplinato, fidato che pazientemente controlla e protegge le persone e le cose che gli sono affidate  Il guardiano simboleggia la protezione Mary Poppins 26
  • 28. Il guerriero  Coraggioso e votato all’azione, combatte per cioò che crede giusto  Il guerriero simboleggia la forza William Wallace “Braveheart” 28
  • 30. L’esploratore  Indipendente per natura, l’esploratore sfida le regole per il suo eterno desiderio di avventura  Simboleggia la scoperta Indiana Jones 30
  • 32. The Magician  Il mago misteriosamente trasforma il mondo intorno a lui, deliziando gli altri con I suoi doni creativi  Il mago simboleggia la trasformazione Harry Potter 32
  • 34. Il giullare  Il giullare si ribella contro l’autorità, mette alla berlina il potere, ride su ogni cosa. Più intelligente di quanto voglia mostrare, finge stupidità e pensiero antiquato  Il giullare simboleggia l’irriverenza Bugs Bunny 34
  • 36. L’amante  L’amante è empatico e emozionalmente consapevole. Vive la sua vita nella pienezza, senza pensare alle conseguenze.  L’amante simbolizza la passione Romeo 36
  • 38. The Enchantress  Bella e misteriosa, l’incantatrice seduce con la promessa di un piacere proibito  L’incantatrice simboleggia la tentazione Cleopatra 38
  • 40. The Companion  Il compagno è l’amico fidato che non ti abbandona mai, sempre leale e pieno di incoraggiamenti  Il compagno simboleggia il supporto emotivo Sam Gamgee, “Lord of the Rings” 40
  • 42. La fanciulla  Innocente, disinteressata, senza malizia, idealista. La sua virtù merita di essere protetta.  La fanciulla simboleggia la purezza Snow White 42
  • 44. Madre terra  Dedita al servizio degli altri e piena di una infinita capacità di amore e comprensione. La madre terra implica abbondanza e accettazione.  La madre terra simboleggia il nutrimento Demeter 44
  • 46. Il patriarca  Figura paterna, tradizionale, rappresenta il controllo, l’ordine e la stabilità.  Il patriarca simboleggia l’autorità King Arthur 46
  • 48. L’individualità è definita dalla combinazione degli opposti 48
  • 49. Due archetipi molto diversi • Corporate • Serious Wisdom • Classic • High Tech • Reliable • Fashionable Pleasure • Sexy • Iconoclastic 49
  • 50. Archetypes In Real Life - Sages Gandhi Albert Einstein Sigmund Freud
  • 51. Archetypes In Real Life - Maidens Princess Diana Mother Theresa
  • 54. Shadow Archetypes • Each Archetype has its Shadow – The negative interpretation of the same qualities – e.g. Strong ruler = Patriarch, or Tyrant • If brands get out of balance, they can be seen negatively, as their Shadow Archetype • The task then is to rebalance and refocus the brand
  • 55. The Shadow Archetypes • Sage Hermit • Enchantress Witch • Magician Sorcerer • Companion  Slave • The Warrior Destroyer • Maiden  Lost Soul • The Jester  Fool • Earth Mother  Harridan • The Explorer  Outcast • Patriarch  Tyrant • The Lover  Seducer • Guardian  Tartar

Notes de l'éditeur

  1. In real life, the most famous, most revered personalities fit archetypal moulds. Mahatma Gandhi, Albert Einstein, and Sigmund Freud are all archetypal Sages.
  2. And the innocence, idealism, and self-less devotion of Princess Diana and Mother Theresa make them archetypal Maidens.
  3. The archetypes also appear in other times and places. George Lucas was one of the first to recognize the power of archetypes in film-making. He hired Joseph Campbell as an archetypal consultant to help him define the characters and the plot in Star Wars. Luke Skywalker the Hero, Darth Vader the Tyrant, Obi-Wan Kanobe the Guardian, and Yoda the Sage are all archetypal figures which fired the public ’s imagination and helped make the film a blockbuster success.
  4. Journalists too use archetypes as a way of adding meaning to their to their work. Here, in an article from the Sunday Times, Jean-Paul Gaultier is characterized as a Jester. But most importantly, this article bears witness to the fact that the archetypes are so well-known and understood that they provide us with a powerful “shorthand” language for communicating complex ideas and events.
  5. All our 12 basic Archetypes are positive types, which can support successful brands in the marketplace. But Carl Jung indicated that every positive archetype has its negative Shadow, and that the differences between the two are very slight. Their basic natures are virtually the same, it is the interpretation put upon them that differs. Thus a strong ruler can be seen as a Patriarch, but it wouldn ’t take much for him to be seen instead as a Tyrant. We thus have to be very careful when leveraging the power of an archetype for a brand. For if the brand gets out of balance, it can be seen negatively, as its Shadow. This is a malaise that frequently befalls tired, or declining brands. The task than is to refocus the brand, and to strengthen its positive aspects.
  6. Here then are the Shadows for each of our archetypes. Hermit, Sorcerer, Destroyer, Fool, Outcast, Seducer, Witch, Slave, Lost Soul, Harridan, Tyrant, and Tartar; we know them all, but would rather not.