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Chapter 2: 
Know Your Audience 
LTEC 4121 
Technical Presentation Skills
Chapter Objectives 
Develop a profile of your audience 
Determine the number of participants attending your 
presentation 
Determine why individuals are attending your 
presentation 
LTEC 4121/ATTD 5121: Developing Effective 
Presentation Skills; Chapter 2: Know Your Audience 2
Murphy’s Presentation 
Law #3 
“Failure to analyze your 
audience will 
guarantee a room full of 
people who don’t 
know what you are 
talking about.” 
LTEC 4121/ATTD 5121: Developing Effective 
Presentation Skills; Chapter 2: Know Your Audience 3
Audience Profile 
1. What is the experience and educational 
background? 
2. What is the gender or cultural mix? 
3. What is the average? 
4. What are the job-related responsibilities? 
5. Can any members serve as special resources? 
6. Are there any topics to avoid? 
LTEC 4121/ATTD 5121: Developing Effective 
Presentation Skills; Chapter 2: Know Your Audience 4
Number of Participants 
• Affects the comfort level of trainer and audience 
•May alter the type of media used in the 
presentation 
• Think about your intended audience. Generally, 
the number of questions and interactions 
decrease as the audience increases in size. 
LTEC 4121/ATTD 5121: Developing Effective 
Presentation Skills; Chapter 2: Know Your Audience 5
LTEC 4121/ATTD 5121: Developing Effective 
Presentation Skills; Chapter 2: Know Your Audience 6
Presentation Participant Motivation 
Why are individuals attending your 
presentation? 
Possibilities may include: 
They are required to attend; 
they want to be there; 
they were singled out; 
and countless others! 
LTEC 4121/ATTD 5121: Developing Effective 
Presentation Skills; Chapter 2: Know Your Audience 7
Dealing with Audience Motivations 
•Main task is to get message across. 
•Establish a positive perception of the 
presentation. 
•Never underestimate your audience! 
•Introduction of yourself and presentation 
is critical in establishing the positive 
perception. 
LTEC 4121/ATTD 5121: Developing Effective 
Presentation Skills; Chapter 2: Know Your Audience 8
How do I, the trainer, find out “why” the 
individuals are attending the presentation? 
• Ask friends, colleagues, associates, and the 
coordinator of the presentation. 
• If you cannot gain input through the above 
sources you may perform a quick audience 
assessment at the beginning of the 
presentation. 
LTEC 4121/ATTD 5121: Developing Effective 
Presentation Skills; Chapter 2: Know Your Audience 9
Chapter Review 
•Analyze your audience to determine: 
experience, education, gender, age, and job-related 
responsibilities 
If there are individuals with special needs 
If there are any topics to avoid 
If there are any members who can serve as 
special resources 
•Determine the number of participants 
•Determine “why” individuals are attending 
LTEC 4121/ATTD 5121: Developing Effective 
Presentation Skills; Chapter 2: Know Your Audience 10
Helpful Video Resources to 
GET KNOW YOUR AUDIENCE 
Know Your Audience by David Hyner 
8 Essential Questions to Answer About 
Your Audience by Carl Kwan 
Why Should They Care by Carl Kwan 
Consequences by Carl Kwan 
LTEC 4121/ATTD 5121: Developing Effective 
Presentation Skills; Chapter 2: Know Your Audience 11
Chapter 2: The End 
To Complete for Module 2: 
• Discussion # 2 
• Assignment #3, #4, #5, #6 
and #7 
NOTE: Have you decided HOW to record your final video 
presentations? Equipment needed? Who you will collaborate 
with for this? 
LTEC 4121/ATTD 5121: Developing Effective 
Presentation Skills; Chapter 2: Know Your Audience 12

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Chapter 2 - Know Your Audience

  • 1. Chapter 2: Know Your Audience LTEC 4121 Technical Presentation Skills
  • 2. Chapter Objectives Develop a profile of your audience Determine the number of participants attending your presentation Determine why individuals are attending your presentation LTEC 4121/ATTD 5121: Developing Effective Presentation Skills; Chapter 2: Know Your Audience 2
  • 3. Murphy’s Presentation Law #3 “Failure to analyze your audience will guarantee a room full of people who don’t know what you are talking about.” LTEC 4121/ATTD 5121: Developing Effective Presentation Skills; Chapter 2: Know Your Audience 3
  • 4. Audience Profile 1. What is the experience and educational background? 2. What is the gender or cultural mix? 3. What is the average? 4. What are the job-related responsibilities? 5. Can any members serve as special resources? 6. Are there any topics to avoid? LTEC 4121/ATTD 5121: Developing Effective Presentation Skills; Chapter 2: Know Your Audience 4
  • 5. Number of Participants • Affects the comfort level of trainer and audience •May alter the type of media used in the presentation • Think about your intended audience. Generally, the number of questions and interactions decrease as the audience increases in size. LTEC 4121/ATTD 5121: Developing Effective Presentation Skills; Chapter 2: Know Your Audience 5
  • 6. LTEC 4121/ATTD 5121: Developing Effective Presentation Skills; Chapter 2: Know Your Audience 6
  • 7. Presentation Participant Motivation Why are individuals attending your presentation? Possibilities may include: They are required to attend; they want to be there; they were singled out; and countless others! LTEC 4121/ATTD 5121: Developing Effective Presentation Skills; Chapter 2: Know Your Audience 7
  • 8. Dealing with Audience Motivations •Main task is to get message across. •Establish a positive perception of the presentation. •Never underestimate your audience! •Introduction of yourself and presentation is critical in establishing the positive perception. LTEC 4121/ATTD 5121: Developing Effective Presentation Skills; Chapter 2: Know Your Audience 8
  • 9. How do I, the trainer, find out “why” the individuals are attending the presentation? • Ask friends, colleagues, associates, and the coordinator of the presentation. • If you cannot gain input through the above sources you may perform a quick audience assessment at the beginning of the presentation. LTEC 4121/ATTD 5121: Developing Effective Presentation Skills; Chapter 2: Know Your Audience 9
  • 10. Chapter Review •Analyze your audience to determine: experience, education, gender, age, and job-related responsibilities If there are individuals with special needs If there are any topics to avoid If there are any members who can serve as special resources •Determine the number of participants •Determine “why” individuals are attending LTEC 4121/ATTD 5121: Developing Effective Presentation Skills; Chapter 2: Know Your Audience 10
  • 11. Helpful Video Resources to GET KNOW YOUR AUDIENCE Know Your Audience by David Hyner 8 Essential Questions to Answer About Your Audience by Carl Kwan Why Should They Care by Carl Kwan Consequences by Carl Kwan LTEC 4121/ATTD 5121: Developing Effective Presentation Skills; Chapter 2: Know Your Audience 11
  • 12. Chapter 2: The End To Complete for Module 2: • Discussion # 2 • Assignment #3, #4, #5, #6 and #7 NOTE: Have you decided HOW to record your final video presentations? Equipment needed? Who you will collaborate with for this? LTEC 4121/ATTD 5121: Developing Effective Presentation Skills; Chapter 2: Know Your Audience 12