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How to Sell Your Website to Advertisers

Arve Overland, CEO + Executive Creative Director
   Leo Chung, Director of Interactive Strategies
              Overland Agency, Inc.

  Understanding how to monetize your website and leverage
             advertisers’ need for local impact.




                                                            1
Introductions – Overland Agency
 The Overland Agency combines high-level strategic consulting with
 smart, passionate and award winning creative execution.

 Within one company, the agency serves as an online integrated
 marketing partner in the following areas, as:
 • an online ad agency (creative, media)
 • a web development shop (technology innovation)
 • a search-optimization consultancy (SEM/SEO, analytics)
 • brand specialists (strategy, research, analytics, metrics)




                                                                     2
Brand Marketing & Interactive Specialists




                                            3
Print vs. Online
 •   Print
      – buy real-estate
      – pricing based on circulation and
        readership
      – creative is static
 •   Online
      – buy views, clicks or actions
      – pricing based on impressions, unique
        visitors or specific actions
      – creative can be dynamic and
        interactive
      – campaigns are trackable
 •   Advertisers are following their markets
     and moving their media dollars online




                                               4
Who is Your Customer/Buyer?
 •   Local business owner
 •   Local advertising agency
 •   Marketer in corporation

 •   National Media Buyer from Corporate
 •   Interactive agency/media buyer




                                           5
The Opportunity - Your Advantage




                                   6
Vocabulary
 •   Analytics: measuring and interpreting user behavior on a
     website and applying that to site and campaign improvement.
 •   Click-Through Rate: the number of times an ad unit is “clicked”
     by the site visitor in relation to the number of times it is seen
     (impressions).
 •   Conversion Rate: the number of times a site visitor achieves a
     certain goal on the website (ie. sale, completing a registration
     form) in relation to the number of unique site visitors.
 •   Marketing ROI: measure of the effectiveness of advertising
     investment to incremental revenue.
 •   Page Views: the number of web pages viewed during a single
     visit. High page views per visit can indicate good content.
 •   Unique Visits - visits from a single computer, usually cookie
     based and combined with IP information for geo-data.

                                                                         7
Vocabulary
 •   Organic Search - natural search results based on site content
     optimization; these appear in the main body of the page.
 •   Paid Search (Sponsored Ads) - text-based ads that appear to
     the top or right of natural search results based on a keyword bid.
 •   PPC (Pay Per Click) - pricing model based on ad click-through,
     usually associated with Paid Search.
 •   SEO - the practice of seeking high organic search ranking by
     providing relevant website content.
 •   SEM - leveraging both Organic and Paid search to attract site
     visitors and conversion.
 •   Tracking Pixel: script on a website that allows the advertiser to
     know that an ad has been served and that an action or series of
     actions resulting from that placement has occurred.


                                                                          8
Online Advertising is Growing Rapidly




                                        9
Local Online Ad Spending Increasing
 •   Growth in Local Online Ad Spending Outpaces National
      – Estimated Local Spend in 2007 = $7.5 billion
      – 31.6% increase outpaces national online ad growth of 20.7%
                                                     – Borrell Associates
 •   Banner ads and listings still dominate, but be ready for the
     future - video




                                                                            10
The Local Landscape
 •   Competition is high for these
     advertising dollars
 •   Leverage Your Strengths:
      – Captive Audience - Creative
        Class
      – Geo-Target - local, urban
      – Speed and Flexibility




                                      11
Case Study: Selling Your Site to Advertisers
 1.   Understanding Your Buyer
 2.   Communicating Your Website’s Value
 3.   Planning by the Numbers
 4.   Measuring Results to Drive Success
 5.   Questions




                                               12
Who is Your Customer/Buyer?
 •   Local business owner
 •   Local advertising agency
 •   Marketer in corporation

 •   National Media Buyer from Corporate
 •   Interactive agency/media buyer




                                           13
Understanding Media Buyers and Advertisers




                                             14
Jennifer
 Bio
 • Age = 31
 • Senior Interactive Media Planner
 • Leading National Media Agency
 • San Francisco, CA

 Objectives
 • Define strategic interactive media goals for national clients that meet
    business and marketing objectives
 • Find and research effective online advertising opportunities
 • Keep up to date with the latest models and client competitors
 • Maintain and cultivate mutually beneficial relationships with media
    contacts
 • Negotiate the best pricing model and rates to maximize ROI



                                                                             15
Jennifer’s Client, Oregano
 Oregano, is a multinational consumer
 packaged goods manufacturer that is
 launching a new household, organic
 cleaning line, called Clean Green.

 They are going to launch in specific
 test markets to reach the “creative
 class.” Oregano’s goals are two-fold
 generate awareness of the brand by
 driving 50,000 visitors to a micro-site
 and generating 1,500 coupon
 downloads (leads).




                                           16
Media Planning Process




                         17
Communicating Your Website’s Value




                                     18
Media Buyers & Advertisers
 •   Are looking for and need online opportunities that have impact
 •   Have specific, quantifiable goals
 •   Look for placements that have relevance and conversion
     potential
 •   Require reports and validation of performance
 •   Regard flexibility and learning as part of long-term value
     proposition




                                                                      19
Creative Class and Geo-Targeting
 Clean Green Target Market
 • Highly-educated, artistic, creatively minded
 • Age 25 – 45
 • Professionals - knowledge-based occupations
 • HHI = $35k+
 • Geo-targeted - urban concentration




                                                  20
Website Value
                      Opportunities and
Metrics - Reach
                      Impact
and Relevance
                      •Interactive - Flash,
•Unique Visitor per
                      video, dynamic
Month
                      •Larger sizes and
•Pageviews and Time
                      specific site placement
on Site
                      •Integrated online
•Impressions
                      vehicles (e-newsletters,
•Return vs. New       sponsorships, Web 2.0)
Visitors
                      •Conversion-centric
•Opt-in demographic
information
•History of
conversion, similar
advertisers




                                              21
Always Create New Value




                          MarketingVOX, April 16, 2007




                                                         22
Planning by the Numbers




                          23
Impressions Needed
Visitors to Oregano's Microsite
Goals
   Coupon Downloads                          1,500
                                                     Click-Through Rate = 1%
Assumptions
   Oregano Microsite Conversion Rate            3%

Unique Visitors Needed to Microsite         50,000
   (1,500 / .03)



Impressions Needed on Publisher Site
Goals
   Visitors to Microsite                    50,000

Assumptions
   Projected Banner Click-Through Rate          1%

Impressions Needed on Publisher Site     5,000,000
   (50,000 / .01)




                                                                               24
Marketing ROI
 •   Oregano projects the amount of revenue generated from the campaign
     to determine ROI
 •   This will help justify the spend and serve as benchmark
 •   http://help.yahoo.com/l/us/yahoo/ysm/sps/index.html

                  Investment
                  Media Buy
                     Impressions                                   5,000,000
                     CPM                                       $       10.00
                  Total Media Cost                             $     50,000


                  Cost per Lead (Customer)
                     Coupon Download Goal                             1,500
                     Total Cost                                $     50,000
                  Cost per Lead                                $     33.33


                  Customer Value
                     1 Year Average Revenue/Customer           $     150.00
                     50% Customer Retention                             750
                  Total Revenue (1,500 Customers)              $   112,500

                  ROI                                                 125%

                  [(Revenue - Media Cost)/Media Cost] * 100%



                                                                               25
Measuring Results to Drive Success




                                     26
How Agencies and Advertisers Measure
   •    Ad network serving – DoubleClick, Atlas, Tacoda, BlueLithium
        and/or publisher reports
   •    Advertiser’s / Agency’s Web Analytics
        – Campaign id codes, conversion (ie. coupon downloads)
        – Landing pages




                                                                   WebTrends




Atlas


                                                                           27
What We Measure
 •   Ads / impressions served to date (when and where)
 •   Click-throughs from each vendor (campaign conversion)
 •   Best performing placements
     –   Creative and Messaging                                            Impressions: Apply        Impressions: Learn
                                     Unit Size   Webtrends Campaign ID
                                                                                 Now                       More

     –   Ad type
                                        468x60                 ADR_10089                                              87
                                                                                                47
     –   Ad size                       120x600                 ADR_10088                                           1,410
                                                                                            560
                                       160x600                 ADR_10087                                           1,643
                                                                                          1,059
                                        728x90                 ADR_10086                                           4,789
                                                                                          4,067
     –   Content section               300x250                 ADR_10085                                           1,747
                                                                                            834
                                       300x250                 ADR_10114                                             243
                                        728x90                 ADR_10115                                             435
     –   Page placement                160x600                 ADR_10116                                             211
                                       120x600                 ADR_10117                                             516
                                        468x60                 ADR_10118                                              14
     –   Time of day

 •   Demographic data –who is clicking / responding to Oregano’s
     coupon offer
 •   Relevance and context of vendor-supplied reports within
     Oregano’s own tracking data


                                                                                                                           28
4 Keys to Successfully Selling Your Site
 1. Understand Your Advertiser/Buyer
    •   They need to maximize return and show results against quantifiable goals
    •   Go beyond selling inventory and “space” to selling solutions
 2. Communicate Your Website’s Value
    •   Demonstrate your local, demographic and flexibility advantage
    •   Leverage your unique position to differentiate and deliver relevance
 3. Plan by the Numbers
    •   Every dollar is accountable and ROI drives online advertising
    •   Use the ROI model to price your products; demand more for what converts
        higher and understand what is driving an advertiser’s price pressure
 4. Measure Results to Drive Success
    •   Data is key to success during the campaign as well as for on-going strategy
        and relationship
    •   Provide your advertisers with knowledge to improve their campaigns and
        results and they will come back



                                                                                      29
The Overland Agency
 •   Presentation
     http://clients.oabuild.com/aan
     enter password: aan123

 •   Arve Overland
     arve.overland@overlandagency.com

 •   Leo Chung
     leo.chung@overlandagency.com
     503.963.8501




                                        30

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How to Sell Your Website to Advertisers: AAN Convention, Portland 2007

  • 1. How to Sell Your Website to Advertisers Arve Overland, CEO + Executive Creative Director Leo Chung, Director of Interactive Strategies Overland Agency, Inc. Understanding how to monetize your website and leverage advertisers’ need for local impact. 1
  • 2. Introductions – Overland Agency The Overland Agency combines high-level strategic consulting with smart, passionate and award winning creative execution. Within one company, the agency serves as an online integrated marketing partner in the following areas, as: • an online ad agency (creative, media) • a web development shop (technology innovation) • a search-optimization consultancy (SEM/SEO, analytics) • brand specialists (strategy, research, analytics, metrics) 2
  • 3. Brand Marketing & Interactive Specialists 3
  • 4. Print vs. Online • Print – buy real-estate – pricing based on circulation and readership – creative is static • Online – buy views, clicks or actions – pricing based on impressions, unique visitors or specific actions – creative can be dynamic and interactive – campaigns are trackable • Advertisers are following their markets and moving their media dollars online 4
  • 5. Who is Your Customer/Buyer? • Local business owner • Local advertising agency • Marketer in corporation • National Media Buyer from Corporate • Interactive agency/media buyer 5
  • 6. The Opportunity - Your Advantage 6
  • 7. Vocabulary • Analytics: measuring and interpreting user behavior on a website and applying that to site and campaign improvement. • Click-Through Rate: the number of times an ad unit is “clicked” by the site visitor in relation to the number of times it is seen (impressions). • Conversion Rate: the number of times a site visitor achieves a certain goal on the website (ie. sale, completing a registration form) in relation to the number of unique site visitors. • Marketing ROI: measure of the effectiveness of advertising investment to incremental revenue. • Page Views: the number of web pages viewed during a single visit. High page views per visit can indicate good content. • Unique Visits - visits from a single computer, usually cookie based and combined with IP information for geo-data. 7
  • 8. Vocabulary • Organic Search - natural search results based on site content optimization; these appear in the main body of the page. • Paid Search (Sponsored Ads) - text-based ads that appear to the top or right of natural search results based on a keyword bid. • PPC (Pay Per Click) - pricing model based on ad click-through, usually associated with Paid Search. • SEO - the practice of seeking high organic search ranking by providing relevant website content. • SEM - leveraging both Organic and Paid search to attract site visitors and conversion. • Tracking Pixel: script on a website that allows the advertiser to know that an ad has been served and that an action or series of actions resulting from that placement has occurred. 8
  • 9. Online Advertising is Growing Rapidly 9
  • 10. Local Online Ad Spending Increasing • Growth in Local Online Ad Spending Outpaces National – Estimated Local Spend in 2007 = $7.5 billion – 31.6% increase outpaces national online ad growth of 20.7% – Borrell Associates • Banner ads and listings still dominate, but be ready for the future - video 10
  • 11. The Local Landscape • Competition is high for these advertising dollars • Leverage Your Strengths: – Captive Audience - Creative Class – Geo-Target - local, urban – Speed and Flexibility 11
  • 12. Case Study: Selling Your Site to Advertisers 1. Understanding Your Buyer 2. Communicating Your Website’s Value 3. Planning by the Numbers 4. Measuring Results to Drive Success 5. Questions 12
  • 13. Who is Your Customer/Buyer? • Local business owner • Local advertising agency • Marketer in corporation • National Media Buyer from Corporate • Interactive agency/media buyer 13
  • 14. Understanding Media Buyers and Advertisers 14
  • 15. Jennifer Bio • Age = 31 • Senior Interactive Media Planner • Leading National Media Agency • San Francisco, CA Objectives • Define strategic interactive media goals for national clients that meet business and marketing objectives • Find and research effective online advertising opportunities • Keep up to date with the latest models and client competitors • Maintain and cultivate mutually beneficial relationships with media contacts • Negotiate the best pricing model and rates to maximize ROI 15
  • 16. Jennifer’s Client, Oregano Oregano, is a multinational consumer packaged goods manufacturer that is launching a new household, organic cleaning line, called Clean Green. They are going to launch in specific test markets to reach the “creative class.” Oregano’s goals are two-fold generate awareness of the brand by driving 50,000 visitors to a micro-site and generating 1,500 coupon downloads (leads). 16
  • 19. Media Buyers & Advertisers • Are looking for and need online opportunities that have impact • Have specific, quantifiable goals • Look for placements that have relevance and conversion potential • Require reports and validation of performance • Regard flexibility and learning as part of long-term value proposition 19
  • 20. Creative Class and Geo-Targeting Clean Green Target Market • Highly-educated, artistic, creatively minded • Age 25 – 45 • Professionals - knowledge-based occupations • HHI = $35k+ • Geo-targeted - urban concentration 20
  • 21. Website Value Opportunities and Metrics - Reach Impact and Relevance •Interactive - Flash, •Unique Visitor per video, dynamic Month •Larger sizes and •Pageviews and Time specific site placement on Site •Integrated online •Impressions vehicles (e-newsletters, •Return vs. New sponsorships, Web 2.0) Visitors •Conversion-centric •Opt-in demographic information •History of conversion, similar advertisers 21
  • 22. Always Create New Value MarketingVOX, April 16, 2007 22
  • 23. Planning by the Numbers 23
  • 24. Impressions Needed Visitors to Oregano's Microsite Goals Coupon Downloads 1,500 Click-Through Rate = 1% Assumptions Oregano Microsite Conversion Rate 3% Unique Visitors Needed to Microsite 50,000 (1,500 / .03) Impressions Needed on Publisher Site Goals Visitors to Microsite 50,000 Assumptions Projected Banner Click-Through Rate 1% Impressions Needed on Publisher Site 5,000,000 (50,000 / .01) 24
  • 25. Marketing ROI • Oregano projects the amount of revenue generated from the campaign to determine ROI • This will help justify the spend and serve as benchmark • http://help.yahoo.com/l/us/yahoo/ysm/sps/index.html Investment Media Buy Impressions 5,000,000 CPM $ 10.00 Total Media Cost $ 50,000 Cost per Lead (Customer) Coupon Download Goal 1,500 Total Cost $ 50,000 Cost per Lead $ 33.33 Customer Value 1 Year Average Revenue/Customer $ 150.00 50% Customer Retention 750 Total Revenue (1,500 Customers) $ 112,500 ROI 125% [(Revenue - Media Cost)/Media Cost] * 100% 25
  • 26. Measuring Results to Drive Success 26
  • 27. How Agencies and Advertisers Measure • Ad network serving – DoubleClick, Atlas, Tacoda, BlueLithium and/or publisher reports • Advertiser’s / Agency’s Web Analytics – Campaign id codes, conversion (ie. coupon downloads) – Landing pages WebTrends Atlas 27
  • 28. What We Measure • Ads / impressions served to date (when and where) • Click-throughs from each vendor (campaign conversion) • Best performing placements – Creative and Messaging Impressions: Apply Impressions: Learn Unit Size Webtrends Campaign ID Now More – Ad type 468x60 ADR_10089 87 47 – Ad size 120x600 ADR_10088 1,410 560 160x600 ADR_10087 1,643 1,059 728x90 ADR_10086 4,789 4,067 – Content section 300x250 ADR_10085 1,747 834 300x250 ADR_10114 243 728x90 ADR_10115 435 – Page placement 160x600 ADR_10116 211 120x600 ADR_10117 516 468x60 ADR_10118 14 – Time of day • Demographic data –who is clicking / responding to Oregano’s coupon offer • Relevance and context of vendor-supplied reports within Oregano’s own tracking data 28
  • 29. 4 Keys to Successfully Selling Your Site 1. Understand Your Advertiser/Buyer • They need to maximize return and show results against quantifiable goals • Go beyond selling inventory and “space” to selling solutions 2. Communicate Your Website’s Value • Demonstrate your local, demographic and flexibility advantage • Leverage your unique position to differentiate and deliver relevance 3. Plan by the Numbers • Every dollar is accountable and ROI drives online advertising • Use the ROI model to price your products; demand more for what converts higher and understand what is driving an advertiser’s price pressure 4. Measure Results to Drive Success • Data is key to success during the campaign as well as for on-going strategy and relationship • Provide your advertisers with knowledge to improve their campaigns and results and they will come back 29
  • 30. The Overland Agency • Presentation http://clients.oabuild.com/aan enter password: aan123 • Arve Overland arve.overland@overlandagency.com • Leo Chung leo.chung@overlandagency.com 503.963.8501 30