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David Devoe Lean.for.6S@gmail.com




                    Toyota Production System
 Toyota was able to greatly reduce cost and inventory using the TPS. This enabled Toyota to become one of
 the largest companies in the world. The TPS is made up of 14 guiding principles.
 The Toyota Production System is a classic example of the Kaizen approach to productivity improvement.
 Anywhere there is Human motion involved the TPS philosophies, methods, tools & techniques will create
 a culture of Continuous Improvement in any organization.
 TPS is known more generically as lean manufacturing.
 This presentation is based on TPS training material received during a 3 month study in 2006 of the Toyota
 Production System hosted by Toyota Industries Corporation (TICO) headquartered in Kariya, Japan.
 My TPS training facility, Logistics & Forklifts, is located in Takahama, Japan. L&F is the largest facility
 (330,000 sq m,10 major buildings) of its kind in the world manufacturing small lot production using the Toyota
 Production System.
 David Devoe
 Lean.for.6S@gmail.com




                                 Logistics & Forklifts Takahama Japan.
                                  Sakichi Toyoda achieved his
                                  ultimate goal in 1924 of inventing
                                  and completing the world’s first
                                  non-stop shuttle change automatic
Non-Stop shuttle change Toyota    loom, as well as a circular loom
Automatic Loom Type-G
David Devoe Lean.for.6S@gmail.com




     TPS HISTORY
• Taiichi Ohno
  Discovered the Kanban System
  in 1956                                  “Where there is no
The Toyota Production System             Standard there can be
gained global attention in 1973
                                               no Kaizen”
  Kiichiro Toyoda                       - Taiichi Ohno
  Set target to catch America in
  1945
  Marked the start of present TPS
  Laid the foundation for Just-In-
  Time in 1930
• Sakichi Toyoda
  Introduced the concept of Jidoka in
  1902
David Devoe Lean.for.6S@gmail.com




         『before you say you can’t do
                   anything, TRY it』
MAY YOUR FUTURE BE LIT BY THE             ・・・Sakichi Toyoda
KNOWLEDGE OF THE PAST

CHECK AND FIND THE CHANGES OF THE TIMES



Kiichio Toyoda
David Devoe Lean.for.6S@gmail.com




    Continuous Improvement
                      Kaizen
                 required Daily
                Apply TPS for 6S                                               SAFETY
                          ”in the pursuit of Perfection”
      3S                                              David ac Devoe 2010           Standardize &
                                    5S                                                   Sustain

Sort
                English Translation

               – Housekeeping
                                         Japanese

                                        (Seiri)
                                                        2S..
Set in Order   – Workplace Organization (Seiton)
Shine          – Cleanup                (Seiso)

Standardize    – Keep Cleanliness        (Seiketsu)
Sustain        – Discipline              (Shitsuke)

Always do 6S before a Kaizen Activity.
David Devoe Lean.for.6S@gmail.com




              Toyota Production System
       The basic purpose of TPS is to achieve continuous gains in efficiency
Features of TPS:
TPS is a philosophical framework for managing operations (14 principles)
TPS is about shortening the time it takes to convert customer orders into deliveries
(value stream mapping)
TPS is a system for the absolute elimination of waste (8 wastes ”muda”)
TPS identifies problems where they occur (root cause analysis)
TPS is a flow process (level production ”heijunka”)
TPS is continuously evolving (kaizen)

The aim of TPS is to eliminate all Muri, Mura, Muda
from the operations. It is a system that uses the
PDCA (plan,do,check,act) approach to involve everyone
in solving problems and improving SQDM&E

SAFETY •QUALITY • COST • DELIVERY • MORALE • ENVIRONMENT
David Devoe Lean.for.6S@gmail.com




Toyota Management Principles

                                                  Section IV
                 Problem
                 Solving
           (Cont. Improvement Learning)




         People & Partners                        Section III
      (Respect, Challenge, and Grow Them)



              Process                              Section II

               (Eliminate Waste)



         Philosophy                                Section I
             (Long-Term Thinking)
David Devoe Lean.for.6S@gmail.com




                  14 Toyota Way Principles
Section I ( 1 )

Long-Term Thinking
Principle # 1
Base your management decisions on long term philosophy, even at the
expense of short-term financial goals
Section II (2 – 8)

The Right Process Will Produce the Right Results
Principle # 2
Create continuous process flow to bring problems to the surface.

Principle # 3
 Use “pull” systems to avoid overproduction.
David Devoe Lean.for.6S@gmail.com




           14 Toyota Way Principles
Principle # 4
Level out the workload (Heijunka). (Work like the tortoise, not the hare)

Principle # 5
Build a culture of stopping to fix problems, to get Quality right the first time

Principle # 6
Standardized tasks are the foundation for continuous improvements and
employee empowerment.

Principle # 7
Use visual control so no problems are hidden.
David Devoe Lean.for.6S@gmail.com




            14 Toyota Way Principles
Principle # 8
Use only reliable, thoroughly tested technology that serves your people and
processes

Section III ( 9 – 11 )

Add Value to the Organization by Developing Your People
and Partners
Principle # 9
Grow leaders who thoroughly understand the work, live the
philosophy, and teach it to others
Principle # 10
Develop exceptional people and teams who follow your
company’s philosophy.
David Devoe Lean.for.6S@gmail.com




         14 Toyota Way Principles
Principle # 11
Respect your extended network of partners and suppliers
by challenging them and helping them improve.
Section IV (12 – 14 )
Continuously Solving Root Problems Drives
Organizational Learning
Principle # 12
Go and see for yourself to thoroughly understand the situation
(Genchi Genbutsu)
Principle # 13
Make decisions slowly by consensus, thoroughly considering
all options; implement decisions rapidly
Principle # 14
Become a learning Organization through relentless reflection
(Hansei) and continuous improvement (Kaizen)
David Devoe Lean.for.6S@gmail.com




   Become a Learning Organization
A TPS learning organization has 3 key elements:

1. Identify Root Causes and Develop Countermeasures.

2. Use Hansei:
   Responsibility, Self-Reflection, and Organizational Learning.

3. Utilize Policy Deployment (Hoshin Kanri).
   This is Toyota’s process of cascading objectives from
   the top of the company down to the work group level.
David Devoe Lean.for.6S@gmail.com




                    What is TPS?
By eliminating Waste (muda), Quality is improved, production
time is reduced and cost is reduced.
TPS Tools include constant process analysis (Kaizen), “pull”
production (by means of Kanban/ JIT) and mistake-proofing
(poka-yoke).
TPS as a management philosophy, is also very focused on creating
a better workplace through the Toyota principle of
“Respect for Humanity.”
David Devoe Lean.for.6S@gmail.com




       TPS Kaizen (Respect for Humanity)
Kaizen," loosely translated, means "continual and systematic
training of the mind leading to continuous improvement in
performance." Improvements are important, but it is the mind
of the worker that makes them possible. It is he/she who must
be motivated to transform the work place into a
continuously improving problem solving
Organization.
David Devoe Lean.for.6S@gmail.com




     TPS Problem Solving
Before attempting to solve problems, you
must understand what the true root cause
is.

You must go and see for yourself at actual
site of the problem to understand Genchi
Genbutsu.

   This is a key Toyota philosophy.
David Devoe Lean.for.6S@gmail.com




 TPS Problem Solving Tool
Continuous improvement relies on
applying a cyclical methodology of
problem solving:
– Plan
                    Action Plan
– Do
– Check
                     Check Do
– Action

                      PDCA Wheel
David Devoe Lean.for.6S@gmail.com




  TPS Management Philosophies
Toyota’s core competency is the TPS managerial
philosophy (14 Principles)

Securing profits is essential for survival and
fulfilling social missions

Cost reductions are required to increase profits

Customers set the selling price
David Devoe Lean.for.6S@gmail.com




                 TPS View on Cost (reduction)
(1) Traditional View                    (2) TPS View

Cost + Profit = Selling Price
                                          Profit = Selling Price - Cost



        Profit
                        Selling Price          Profit          Selling Price
                 Cost

                                        Cost
David Devoe Lean.for.6S@gmail.com




TPS Management Philosophies
When Production and Business Process Flow,
Improvements will yield Cost advantages over
competitors, assuming the same base costs for
design, equip., and mat’ls.


       Others Raw
              material
    Energy    purchase
                           Cost in     Cost caused by
     Labor                 common      differences in
     expense    Parts      between     production method
                purchase   companies
David Devoe Lean.for.6S@gmail.com




                                            KAIZEN
The goals of Kaizen include the elimination of waste (defined as ”activities that add cost but do not add
value.
A closer definition of the Japanese usage of Kaizen is ”to take it apart and put back together in a better
way”. What is taken apart is usually a process, system, product, or service.
Kaizen is a daily activity whose purpose goes beyond improvement. It is also a process that when done
correctly Humanizes the worplace, eliminates hard work (both mental and physical), teaches people how to
do rapid experiments using the scientific method, and how to learn to see and eliminate waste in business
processes.
Lay offs are not the intent of Kaizen. Instead Kaizen must be practised in tandem with the ”Respect for
People” prinicple.
Importantly Kaizen must operate with three principles in place: Process and Results (not results only)
Systemic Thinking (i.e. Big picture, not solely the narrow view) Non-Judgemental, non-blaming (because
blaming is wasteful)
Everyone participates in Kaizen, people of all levels in an organization from CEO
on down as well as external stakehoplders if needed.
The format for Kaizen can be individual suggestion system small group
or large group
The only way to truly understand the intent meaning and power of Kaizen
is through direct participation many, many times
David Devoe Lean.for.6S@gmail.com




                    The 8 Wastes
                                     OVER PRODUCTION




                     Inventory                                           Motion
Scrap / Rework

                                     Waiting
                             (Manpower, Material, Machine)

Processing

                                                                     TPS

                                                     Under Utilized People
                 Transportation
David Devoe Lean.for.6S@gmail.com




                                                         The House Toyota Built

                     Operational Excellence
                      • Best Cost, Quality, Delivery
                         • Empowered employees
                       • Customer focused culture

  Just In              TPM                Kanban         Jidoka
                                                       •Built-in quality
  Time                SMED       5S                    •Poka yoke
  •Takt Time                                3P         •5 Why
                                                       •Harmony of man
  •One-piece Flow
                                                       & machine
  •Downstream Pull        Visual Controls


                          Heijunka
Standard Work        •Averaged daily volume & mix
                     •Smooth production schedule                    Kaizen
Main step of “Just In Time” and “JIDOKA”
                                                                   David Devoe Lean.for.6S@gmail.com
                                          (1)
Just In Time                              Small lot               Set-up time reduction
                                          production
               Precondition:                                      -One by one production
                   Heijunka               (2)                     -Multi-process handling
                                          Make process flow       -Multi-skilled worker
                                                                  -Equipment layout based on
        Reduction of
                                                                   processing order
         Production Lead-time
                                          (3)
                                                                  -Average both variation
                                          Leveled production       and quantity
        Reduce stagnation
                                                                  -Takt time production / work
Flexible Manpower Line
                                                                  -Kanban system
                                          (4)                     -Frequent transportation
JIDOKA                                                              : consolidated transportation
                                          Pull system
                                                                    : orderly pick-up
                                                                    : relay transportation
        In case of abnormality            (5)
         stop and notify                  Separate human work     -Two-point control
                                          & machine work          -Andon signboard
        When the process is finish        (6)
        stop and notify                                           -Fool proof (Poka Yoke)
         ( Don’t watch at the machine )   Stop when
                                          abnormality occurs
                                                                  -Fixed position stop system
                                          Visualize abnormality   -Standardized work
David Devoe Lean.for.6S@gmail.com




      TPS Basic Training Takahama
Jidoka (Intelligent Autonomation):

•   As practised at Takahama it means not allowing defective parts to go
    from one station to the next.

•   When applied to manned operations, it refers to the practise of
    stopping the entire line or process when an abnormal situation occurs.

•   The purpose is to free equipment from the necessity of constant
    human attention, separate people from machines and allow workers
    to tend multiple operations

•   Poka yoke is a tool for Jidoka. (Poka Yoka is a device that prevents
    incorrect parts from being made or assembled, or easily identifies a
    flaw or error. A visual or other signal to indicate an abmormal
    situation)
David Devoe Lean.for.6S@gmail.com




      TPS Basic Training Takahama
Just In Time
•   Producing


                ” The Right Part”
                ” At the Right Time
                ”In the Right Quantity”

•   JIT prevents overproduction and other Muda
David Devoe Lean.for.6S@gmail.com




        TPS Basic Training Takahama
Heijunka (Production Leveling) :

•    Leveled production is the foundation of the Toyota Production System

•    Is the leveling of production by both volume and production mix.

•    This system takes the total volume of orders in a period and levels out so
     the same amount and mix are being made each day.

•    Will eliminate waste (Muda) by leveling the product
     volume and mix but most improtantly will level out the
     demand on the people, equipment and suppliers

•    Heijunka is a good way to achieve shorter lead times
David Devoe Lean.for.6S@gmail.com




                         TPS House Interrelationship Map
Tools       Key            Goals
           words
                                                                     (g)
            Key
           words

                                                     Visualization         (h)      Jidoka           (i)     Continuous         (k)     High
                                                                                                            Improvement                Quality
                                   (e)


                   (f)                                  5S

                                                                                                (j
Accurate                  Leveled                                                               )
Forecast                 Production               Genchi
                                                 Genbutsu
                                                                                                                                       Lowest
                                                                                                                                        Cost
             (a)                                                                                                          (m)
                                               (d)
                                                                                 Just-In-Time    (l)           Waste
                                                                                                              Reduction

                                         (c)                                                                                           Shortest
                           (b)                                                                                            (n)
                                                                                  KANBAN                                              Lead Time
                                                                                   system
David Devoe Lean.for.6S@gmail.com




Key words
description                         TPS House Interrelationship Map
   Accurate       1)    Not only to create more accurate forecast but also to achieve forecast.
   Forecast       2)     Forecast equals to Plan. Need to be achieved.
                        (Annual, Monthly, Weekly, Daily, Total unit, Model mix, Options (Specs), Parts)


   Leveled        1)    Production must be leveled by work load, equipment load and parts usage.
  Production      2)    Production must be leveled in a month and in a day.
                  3)    Leveled Production keeps Man power, Equipment necessity and Stock level stable


 Visualization    1)    Visualization easily tells us what is normal and what is not normal.
                  2)    Aim of Visualization is to find out the items to be improved (KAIZEN)
                  3)    Visualize to all.

    Jidoka        1)    Automatic stop when the system detects error or unusual situation.
                  2)    Jidoka avoids continuing to create bad quality products.
                  3)    Not only production but also desk work.

 Just-In-Time     1)    Everything arrives with Necessary Goods, Necessary QTY and Necessay Time.
                  2)    No wrong items, No shortage, No over quantity, No delay and No early.

Waste Reduction   1) 8 Wastes (1) Waiting time to work (2) Defect repair (3) Unnecessary action
                       (4) Unnecessary transportation (5) Unnecessary processing (6) Over stock
                       (7) Over production (8) Underutilized people
                  2) The worst is "Over production". It causes other wastes.
  Continuous       1)    One improvement must be standardized not to go back previous situation.
 Improvement       2)    And then next improvement brings level up .
                   3)    Even if we want to stay here, we must keep running.
David Devoe Lean.for.6S@gmail.com




Difference between Raising Productivity & Forcing Work

     Raising Productivity Against Sales
 "Change MUDA into work"
                                               M
                 W     M                   W UD                       W MUD
                                          O        A                 O        A
                O motion U                R motion
                         D                                           R motion
                R
                         A
                                           K
                                                         MUDA
                                                                     K K
                 K
                                                       work

  Forcing Work

 To make operators work harder
                                             work      MUDA
 without implementing Kaizen
                              M                      M
                         W      U             W        U
                        O motion D            O motion D
                        R                     R        A
                          K A                   K
David Devoe Lean.for.6S@gmail.com




Difference between Rate of Operation & Operational Availability


 Rate of Operation

      Percentage of total production capacity during
      regular working hours determined by demand.
      It becomes either more than 100% or less.

Operational Availability

       The probability of a machine is
       ready to work when necessary
       The ideal condition is always
       having 100% availability.
David Devoe Lean.for.6S@gmail.com




In case of abnormality stop and notify
                                                      STOP
 What is abnormality                                  CALL
      Not normal = abnormality                        WAIT
    The most important thing is
                  that we decide to standardized work
              Standardization
                                                     Occurrence of
   Kaizen                                            abnormality
                                 Find MUDA
              Search for cause
David Devoe Lean.for.6S@gmail.com




Standardized Work
David Devoe Lean.for.6S@gmail.com




       Basic step of QUALITY IMPROVEMENT
Step

A      STANDARDIZATION
B      TEACHING and TRAINING
C      DAILY MANAGEMENT
         especially for “CHANGE POINT”
D      VISUALIZATION and ASAICHI MEETING
        8 STEPS PROBLEM SOLVING
E      Find weak point in plant
               “ How to ?”
David Devoe Lean.for.6S@gmail.com




      CHANGE POINT MANAGEMENT
  Element    No.                 Contents of Change Point
              1     New associate in shift
              2     rotation of associates
   Man
              3     B Relief work
              4     Change in distribution of work elements
              5     Tool change                                   ZERO Quality Defects
              6     Repair of tools / blade
  Machine                                                            are not realized
              7     Repair of equipment troubles
              8     Renewal of machine & dies
                                                                 unless top management
              9     Design change
                                                                Implemented Change Point
  Material
             10     Missing parts
             11     Process change
             12     Change of takt time & cycle time
  Method     13     Procedure change in line with engineering
                    change
             14     Response in abnormal situation

In-process quality check in each Change Point
                  EFFECTIVE QUALITY CHECK
Based on each Change Point 4M, suggest & adopt in-process
effective quality check to prevent defect-flowing.<e.g.>double
check should be done products made by the new associates
David Devoe Lean.for.6S@gmail.com




             DAILY CHANGE POINT CONTROL
Quality Check in CHANGE POINT
                      EFFECTIVE MANAGEMENT
                   (1) Visual control on next day’s Change Point on Team Leader board
 Previous day
 (hand write)      (2) Assign check items to each associate
                                                                           CHECK
                                                                              CHECK
                   (3) Communicate to all associates of Change Point        LIST
                                                                               LIST
   Meeting
    (a.m.)
                       in the ASAICHI meeting
                   (4) Give directions to concerned associate, following the rules
   Worker          (5) Check if the associate is implementing as instructed
 (teach & train)
                       If necessary, give additional instruction

 Response to       (6) If associate made a defect, teach proper operation and
   Problem             observe the associate follow the operation
                   (7) implement upstream check to stop defects from
  Confirm C/M
      (check)          escaping into next process
                   (8) Pursue root causes & take countermeasures
 Standardize       (9) Collect day result. Review & revise the rule if needed
 & Sustain
David Devoe Lean.for.6S@gmail.com




         Benefits of the PDCA Wheel
                  Man-hours
 Inadequate
 Plan                                        Large number of
                                             man-hour
              P      D        C   A

  Adequate                            Small number of
  Plan                                man- hour



In the top example, inadequate
planning has resulted in
increased time spent checking
and taking corrective action.
David Devoe Lean.for.6S@gmail.com




A3 Format                 Theme        States purpose of report in general terms
PDCA Report
Problem Situation
•
                                                    P     Countermeasure(s)                          P
  Background                                              • Address root cause
• Standard: what should be happening                      • Short-Term: something to get things going
• Current Situation: what is happening                      Long-Term: deal with the root cause and
• Discrepancy: deviation between standard and               prevent recurrence of the problem
  current situation                                       • Why recommended
• Extent: what is the trend of this problem
• Rationale: why should this problem be addressed
                                                          Implementation (Gantt Chart)              D
                                                          • WHAT actions need to be done to put the D
Target(s)                                           P       countermeasure(s) in place
                                                          • WHO will take that action
What you want to accomplish within a certain time
                                                          • WHEN will the action be taken
frame: (Do What, To What, By When & How Much)


                                                          Follow-Up                                  C
Cause Analysis
Investigating the problem based on confirmed facts
                                                  P       • What needs to be checked
all the way to the root cause.                            • When does it need to be checked.        A
•Potential causes                                         • What recommendations do you have now
•How checked & results (FTA, 5-Why, Fishbone, etc.)         that countermeasures are in place.
•Identify actual root cause(s)                            • Include a line graph showing your progress
                                                            toward the goal.
David Devoe Lean.for.6S@gmail.com
David Devoe Lean.for.6S@gmail.com




                 A 5 Why example
Level of Problem              Corresponding Level of
                              Countermeasure
There is a puddle of oil on   Clean up the oil.
the shop floor.
Because the Hydraulic Lift    Fix the Lift Ram.
Ram is leaking oil.
Because the O-ring blew       Replace the Seal
out of the Ram Seal
Because the Supplier          Change Seal material
made the seals from           specifications
cheaper material
Because Supplier could        Change purchasing
reduce price on the new       policies
Seal
Because the purchasing        Change the evaluation
agent gets evaluated on       policy for purchasing
short-term cost savings       agents.
David Devoe Lean.for.6S@gmail.com




           Fault Tree Analysis (Over Head Guard) Example
Why ?????                                                                        What If ?

                                                      Part Change
                                 Out of Wire

                                                         Scheduled
                   Robot         Maintenance
                   Down
                                                                 Mat’l Handler
                                                                 busy
                                     Equipment
                                     Breakage                                    Paint
                                                                                 Line
                                         Late                late Signal
                   No                                                            Stop
 OHG not at
 Installation      Cart               Full at Paint
                                                            Waiting
 Station at                                                 Paint
 right time                                                                        Paint
                                          Operator Error                           Tacky
                   Warehouse
                   signal late             System Error

                                          Materials Error
David Devoe Lean.for.6S@gmail.com




           TPS basic Training Activities 2006
Master                                               TPS Training Pie
Schedule                                             Chart showing
                                                     percentage of
                                                     employees trained
Management
Committee
training dates

                                                    TPS Training
                                                    Modules
TPS Training                                        Mod 1 Intro to TPS
Schedules                                           (Employee & Salary)
Day & Aft.
Shift                                               Mod 5S

                                                    Nut & Bolt Demo

                                                    Mod 7 Applications

                                                    Mod 2 Muda
                                                    Mod 3 S.W.
                                                    Mod 4 Kaizen
                                                    Mod 5 Jidoka
                                                    Mod 6 J I T


David Devoe
Lean.for.6S@gmail.com
David Devoe Lean.for.6S@gmail.com




Thank you for your attention
          Lean.for.6S
Consistently!
Steadily    !
Completely !
     THANK YOU VERY MUCH

        本当にありがとう

   DOMO ARIGATO GOZAIMASU
                                                        41/50

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David Devoe Tps 1 Hour Presentation Aug 2010

  • 1. David Devoe Lean.for.6S@gmail.com Toyota Production System Toyota was able to greatly reduce cost and inventory using the TPS. This enabled Toyota to become one of the largest companies in the world. The TPS is made up of 14 guiding principles. The Toyota Production System is a classic example of the Kaizen approach to productivity improvement. Anywhere there is Human motion involved the TPS philosophies, methods, tools & techniques will create a culture of Continuous Improvement in any organization. TPS is known more generically as lean manufacturing. This presentation is based on TPS training material received during a 3 month study in 2006 of the Toyota Production System hosted by Toyota Industries Corporation (TICO) headquartered in Kariya, Japan. My TPS training facility, Logistics & Forklifts, is located in Takahama, Japan. L&F is the largest facility (330,000 sq m,10 major buildings) of its kind in the world manufacturing small lot production using the Toyota Production System. David Devoe Lean.for.6S@gmail.com Logistics & Forklifts Takahama Japan. Sakichi Toyoda achieved his ultimate goal in 1924 of inventing and completing the world’s first non-stop shuttle change automatic Non-Stop shuttle change Toyota loom, as well as a circular loom Automatic Loom Type-G
  • 2. David Devoe Lean.for.6S@gmail.com TPS HISTORY • Taiichi Ohno Discovered the Kanban System in 1956 “Where there is no The Toyota Production System Standard there can be gained global attention in 1973 no Kaizen” Kiichiro Toyoda - Taiichi Ohno Set target to catch America in 1945 Marked the start of present TPS Laid the foundation for Just-In- Time in 1930 • Sakichi Toyoda Introduced the concept of Jidoka in 1902
  • 3. David Devoe Lean.for.6S@gmail.com 『before you say you can’t do anything, TRY it』 MAY YOUR FUTURE BE LIT BY THE ・・・Sakichi Toyoda KNOWLEDGE OF THE PAST CHECK AND FIND THE CHANGES OF THE TIMES Kiichio Toyoda
  • 4. David Devoe Lean.for.6S@gmail.com Continuous Improvement Kaizen required Daily Apply TPS for 6S SAFETY ”in the pursuit of Perfection” 3S David ac Devoe 2010 Standardize & 5S Sustain Sort English Translation – Housekeeping Japanese (Seiri) 2S.. Set in Order – Workplace Organization (Seiton) Shine – Cleanup (Seiso) Standardize – Keep Cleanliness (Seiketsu) Sustain – Discipline (Shitsuke) Always do 6S before a Kaizen Activity.
  • 5. David Devoe Lean.for.6S@gmail.com Toyota Production System The basic purpose of TPS is to achieve continuous gains in efficiency Features of TPS: TPS is a philosophical framework for managing operations (14 principles) TPS is about shortening the time it takes to convert customer orders into deliveries (value stream mapping) TPS is a system for the absolute elimination of waste (8 wastes ”muda”) TPS identifies problems where they occur (root cause analysis) TPS is a flow process (level production ”heijunka”) TPS is continuously evolving (kaizen) The aim of TPS is to eliminate all Muri, Mura, Muda from the operations. It is a system that uses the PDCA (plan,do,check,act) approach to involve everyone in solving problems and improving SQDM&E SAFETY •QUALITY • COST • DELIVERY • MORALE • ENVIRONMENT
  • 6. David Devoe Lean.for.6S@gmail.com Toyota Management Principles Section IV Problem Solving (Cont. Improvement Learning) People & Partners Section III (Respect, Challenge, and Grow Them) Process Section II (Eliminate Waste) Philosophy Section I (Long-Term Thinking)
  • 7. David Devoe Lean.for.6S@gmail.com 14 Toyota Way Principles Section I ( 1 ) Long-Term Thinking Principle # 1 Base your management decisions on long term philosophy, even at the expense of short-term financial goals Section II (2 – 8) The Right Process Will Produce the Right Results Principle # 2 Create continuous process flow to bring problems to the surface. Principle # 3 Use “pull” systems to avoid overproduction.
  • 8. David Devoe Lean.for.6S@gmail.com 14 Toyota Way Principles Principle # 4 Level out the workload (Heijunka). (Work like the tortoise, not the hare) Principle # 5 Build a culture of stopping to fix problems, to get Quality right the first time Principle # 6 Standardized tasks are the foundation for continuous improvements and employee empowerment. Principle # 7 Use visual control so no problems are hidden.
  • 9. David Devoe Lean.for.6S@gmail.com 14 Toyota Way Principles Principle # 8 Use only reliable, thoroughly tested technology that serves your people and processes Section III ( 9 – 11 ) Add Value to the Organization by Developing Your People and Partners Principle # 9 Grow leaders who thoroughly understand the work, live the philosophy, and teach it to others Principle # 10 Develop exceptional people and teams who follow your company’s philosophy.
  • 10. David Devoe Lean.for.6S@gmail.com 14 Toyota Way Principles Principle # 11 Respect your extended network of partners and suppliers by challenging them and helping them improve. Section IV (12 – 14 ) Continuously Solving Root Problems Drives Organizational Learning Principle # 12 Go and see for yourself to thoroughly understand the situation (Genchi Genbutsu) Principle # 13 Make decisions slowly by consensus, thoroughly considering all options; implement decisions rapidly Principle # 14 Become a learning Organization through relentless reflection (Hansei) and continuous improvement (Kaizen)
  • 11. David Devoe Lean.for.6S@gmail.com Become a Learning Organization A TPS learning organization has 3 key elements: 1. Identify Root Causes and Develop Countermeasures. 2. Use Hansei: Responsibility, Self-Reflection, and Organizational Learning. 3. Utilize Policy Deployment (Hoshin Kanri). This is Toyota’s process of cascading objectives from the top of the company down to the work group level.
  • 12. David Devoe Lean.for.6S@gmail.com What is TPS? By eliminating Waste (muda), Quality is improved, production time is reduced and cost is reduced. TPS Tools include constant process analysis (Kaizen), “pull” production (by means of Kanban/ JIT) and mistake-proofing (poka-yoke). TPS as a management philosophy, is also very focused on creating a better workplace through the Toyota principle of “Respect for Humanity.”
  • 13. David Devoe Lean.for.6S@gmail.com TPS Kaizen (Respect for Humanity) Kaizen," loosely translated, means "continual and systematic training of the mind leading to continuous improvement in performance." Improvements are important, but it is the mind of the worker that makes them possible. It is he/she who must be motivated to transform the work place into a continuously improving problem solving Organization.
  • 14. David Devoe Lean.for.6S@gmail.com TPS Problem Solving Before attempting to solve problems, you must understand what the true root cause is. You must go and see for yourself at actual site of the problem to understand Genchi Genbutsu. This is a key Toyota philosophy.
  • 15. David Devoe Lean.for.6S@gmail.com TPS Problem Solving Tool Continuous improvement relies on applying a cyclical methodology of problem solving: – Plan Action Plan – Do – Check Check Do – Action PDCA Wheel
  • 16. David Devoe Lean.for.6S@gmail.com TPS Management Philosophies Toyota’s core competency is the TPS managerial philosophy (14 Principles) Securing profits is essential for survival and fulfilling social missions Cost reductions are required to increase profits Customers set the selling price
  • 17. David Devoe Lean.for.6S@gmail.com TPS View on Cost (reduction) (1) Traditional View (2) TPS View Cost + Profit = Selling Price Profit = Selling Price - Cost Profit Selling Price Profit Selling Price Cost Cost
  • 18. David Devoe Lean.for.6S@gmail.com TPS Management Philosophies When Production and Business Process Flow, Improvements will yield Cost advantages over competitors, assuming the same base costs for design, equip., and mat’ls. Others Raw material Energy purchase Cost in Cost caused by Labor common differences in expense Parts between production method purchase companies
  • 19. David Devoe Lean.for.6S@gmail.com KAIZEN The goals of Kaizen include the elimination of waste (defined as ”activities that add cost but do not add value. A closer definition of the Japanese usage of Kaizen is ”to take it apart and put back together in a better way”. What is taken apart is usually a process, system, product, or service. Kaizen is a daily activity whose purpose goes beyond improvement. It is also a process that when done correctly Humanizes the worplace, eliminates hard work (both mental and physical), teaches people how to do rapid experiments using the scientific method, and how to learn to see and eliminate waste in business processes. Lay offs are not the intent of Kaizen. Instead Kaizen must be practised in tandem with the ”Respect for People” prinicple. Importantly Kaizen must operate with three principles in place: Process and Results (not results only) Systemic Thinking (i.e. Big picture, not solely the narrow view) Non-Judgemental, non-blaming (because blaming is wasteful) Everyone participates in Kaizen, people of all levels in an organization from CEO on down as well as external stakehoplders if needed. The format for Kaizen can be individual suggestion system small group or large group The only way to truly understand the intent meaning and power of Kaizen is through direct participation many, many times
  • 20. David Devoe Lean.for.6S@gmail.com The 8 Wastes OVER PRODUCTION Inventory Motion Scrap / Rework Waiting (Manpower, Material, Machine) Processing TPS Under Utilized People Transportation
  • 21. David Devoe Lean.for.6S@gmail.com The House Toyota Built Operational Excellence • Best Cost, Quality, Delivery • Empowered employees • Customer focused culture Just In TPM Kanban Jidoka •Built-in quality Time SMED 5S •Poka yoke •Takt Time 3P •5 Why •Harmony of man •One-piece Flow & machine •Downstream Pull Visual Controls Heijunka Standard Work •Averaged daily volume & mix •Smooth production schedule Kaizen
  • 22. Main step of “Just In Time” and “JIDOKA” David Devoe Lean.for.6S@gmail.com (1) Just In Time Small lot Set-up time reduction production Precondition: -One by one production Heijunka (2) -Multi-process handling Make process flow -Multi-skilled worker -Equipment layout based on Reduction of processing order Production Lead-time (3) -Average both variation Leveled production and quantity Reduce stagnation -Takt time production / work Flexible Manpower Line -Kanban system (4) -Frequent transportation JIDOKA : consolidated transportation Pull system : orderly pick-up : relay transportation In case of abnormality (5) stop and notify Separate human work -Two-point control & machine work -Andon signboard When the process is finish (6) stop and notify -Fool proof (Poka Yoke) ( Don’t watch at the machine ) Stop when abnormality occurs -Fixed position stop system Visualize abnormality -Standardized work
  • 23. David Devoe Lean.for.6S@gmail.com TPS Basic Training Takahama Jidoka (Intelligent Autonomation): • As practised at Takahama it means not allowing defective parts to go from one station to the next. • When applied to manned operations, it refers to the practise of stopping the entire line or process when an abnormal situation occurs. • The purpose is to free equipment from the necessity of constant human attention, separate people from machines and allow workers to tend multiple operations • Poka yoke is a tool for Jidoka. (Poka Yoka is a device that prevents incorrect parts from being made or assembled, or easily identifies a flaw or error. A visual or other signal to indicate an abmormal situation)
  • 24. David Devoe Lean.for.6S@gmail.com TPS Basic Training Takahama Just In Time • Producing ” The Right Part” ” At the Right Time ”In the Right Quantity” • JIT prevents overproduction and other Muda
  • 25. David Devoe Lean.for.6S@gmail.com TPS Basic Training Takahama Heijunka (Production Leveling) : • Leveled production is the foundation of the Toyota Production System • Is the leveling of production by both volume and production mix. • This system takes the total volume of orders in a period and levels out so the same amount and mix are being made each day. • Will eliminate waste (Muda) by leveling the product volume and mix but most improtantly will level out the demand on the people, equipment and suppliers • Heijunka is a good way to achieve shorter lead times
  • 26. David Devoe Lean.for.6S@gmail.com TPS House Interrelationship Map Tools Key Goals words (g) Key words Visualization (h) Jidoka (i) Continuous (k) High Improvement Quality (e) (f) 5S (j Accurate Leveled ) Forecast Production Genchi Genbutsu Lowest Cost (a) (m) (d) Just-In-Time (l) Waste Reduction (c) Shortest (b) (n) KANBAN Lead Time system
  • 27. David Devoe Lean.for.6S@gmail.com Key words description TPS House Interrelationship Map Accurate 1) Not only to create more accurate forecast but also to achieve forecast. Forecast 2) Forecast equals to Plan. Need to be achieved. (Annual, Monthly, Weekly, Daily, Total unit, Model mix, Options (Specs), Parts) Leveled 1) Production must be leveled by work load, equipment load and parts usage. Production 2) Production must be leveled in a month and in a day. 3) Leveled Production keeps Man power, Equipment necessity and Stock level stable Visualization 1) Visualization easily tells us what is normal and what is not normal. 2) Aim of Visualization is to find out the items to be improved (KAIZEN) 3) Visualize to all. Jidoka 1) Automatic stop when the system detects error or unusual situation. 2) Jidoka avoids continuing to create bad quality products. 3) Not only production but also desk work. Just-In-Time 1) Everything arrives with Necessary Goods, Necessary QTY and Necessay Time. 2) No wrong items, No shortage, No over quantity, No delay and No early. Waste Reduction 1) 8 Wastes (1) Waiting time to work (2) Defect repair (3) Unnecessary action (4) Unnecessary transportation (5) Unnecessary processing (6) Over stock (7) Over production (8) Underutilized people 2) The worst is "Over production". It causes other wastes. Continuous 1) One improvement must be standardized not to go back previous situation. Improvement 2) And then next improvement brings level up . 3) Even if we want to stay here, we must keep running.
  • 28. David Devoe Lean.for.6S@gmail.com Difference between Raising Productivity & Forcing Work Raising Productivity Against Sales "Change MUDA into work" M W M W UD W MUD O A O A O motion U R motion D R motion R A K MUDA K K K work Forcing Work To make operators work harder work MUDA without implementing Kaizen M M W U W U O motion D O motion D R R A K A K
  • 29. David Devoe Lean.for.6S@gmail.com Difference between Rate of Operation & Operational Availability Rate of Operation Percentage of total production capacity during regular working hours determined by demand. It becomes either more than 100% or less. Operational Availability The probability of a machine is ready to work when necessary The ideal condition is always having 100% availability.
  • 30. David Devoe Lean.for.6S@gmail.com In case of abnormality stop and notify STOP What is abnormality CALL Not normal = abnormality WAIT The most important thing is that we decide to standardized work Standardization Occurrence of Kaizen abnormality Find MUDA Search for cause
  • 32. David Devoe Lean.for.6S@gmail.com Basic step of QUALITY IMPROVEMENT Step A STANDARDIZATION B TEACHING and TRAINING C DAILY MANAGEMENT especially for “CHANGE POINT” D VISUALIZATION and ASAICHI MEETING 8 STEPS PROBLEM SOLVING E Find weak point in plant “ How to ?”
  • 33. David Devoe Lean.for.6S@gmail.com CHANGE POINT MANAGEMENT Element No. Contents of Change Point 1 New associate in shift 2 rotation of associates Man 3 B Relief work 4 Change in distribution of work elements 5 Tool change ZERO Quality Defects 6 Repair of tools / blade Machine are not realized 7 Repair of equipment troubles 8 Renewal of machine & dies unless top management 9 Design change Implemented Change Point Material 10 Missing parts 11 Process change 12 Change of takt time & cycle time Method 13 Procedure change in line with engineering change 14 Response in abnormal situation In-process quality check in each Change Point EFFECTIVE QUALITY CHECK Based on each Change Point 4M, suggest & adopt in-process effective quality check to prevent defect-flowing.<e.g.>double check should be done products made by the new associates
  • 34. David Devoe Lean.for.6S@gmail.com DAILY CHANGE POINT CONTROL Quality Check in CHANGE POINT EFFECTIVE MANAGEMENT (1) Visual control on next day’s Change Point on Team Leader board Previous day (hand write) (2) Assign check items to each associate CHECK CHECK (3) Communicate to all associates of Change Point LIST LIST Meeting (a.m.) in the ASAICHI meeting (4) Give directions to concerned associate, following the rules Worker (5) Check if the associate is implementing as instructed (teach & train) If necessary, give additional instruction Response to (6) If associate made a defect, teach proper operation and Problem observe the associate follow the operation (7) implement upstream check to stop defects from Confirm C/M (check) escaping into next process (8) Pursue root causes & take countermeasures Standardize (9) Collect day result. Review & revise the rule if needed & Sustain
  • 35. David Devoe Lean.for.6S@gmail.com Benefits of the PDCA Wheel Man-hours Inadequate Plan Large number of man-hour P D C A Adequate Small number of Plan man- hour In the top example, inadequate planning has resulted in increased time spent checking and taking corrective action.
  • 36. David Devoe Lean.for.6S@gmail.com A3 Format Theme States purpose of report in general terms PDCA Report Problem Situation • P Countermeasure(s) P Background • Address root cause • Standard: what should be happening • Short-Term: something to get things going • Current Situation: what is happening Long-Term: deal with the root cause and • Discrepancy: deviation between standard and prevent recurrence of the problem current situation • Why recommended • Extent: what is the trend of this problem • Rationale: why should this problem be addressed Implementation (Gantt Chart) D • WHAT actions need to be done to put the D Target(s) P countermeasure(s) in place • WHO will take that action What you want to accomplish within a certain time • WHEN will the action be taken frame: (Do What, To What, By When & How Much) Follow-Up C Cause Analysis Investigating the problem based on confirmed facts P • What needs to be checked all the way to the root cause. • When does it need to be checked. A •Potential causes • What recommendations do you have now •How checked & results (FTA, 5-Why, Fishbone, etc.) that countermeasures are in place. •Identify actual root cause(s) • Include a line graph showing your progress toward the goal.
  • 38. David Devoe Lean.for.6S@gmail.com A 5 Why example Level of Problem Corresponding Level of Countermeasure There is a puddle of oil on Clean up the oil. the shop floor. Because the Hydraulic Lift Fix the Lift Ram. Ram is leaking oil. Because the O-ring blew Replace the Seal out of the Ram Seal Because the Supplier Change Seal material made the seals from specifications cheaper material Because Supplier could Change purchasing reduce price on the new policies Seal Because the purchasing Change the evaluation agent gets evaluated on policy for purchasing short-term cost savings agents.
  • 39. David Devoe Lean.for.6S@gmail.com Fault Tree Analysis (Over Head Guard) Example Why ????? What If ? Part Change Out of Wire Scheduled Robot Maintenance Down Mat’l Handler busy Equipment Breakage Paint Line Late late Signal No Stop OHG not at Installation Cart Full at Paint Waiting Station at Paint right time Paint Operator Error Tacky Warehouse signal late System Error Materials Error
  • 40. David Devoe Lean.for.6S@gmail.com TPS basic Training Activities 2006 Master TPS Training Pie Schedule Chart showing percentage of employees trained Management Committee training dates TPS Training Modules TPS Training Mod 1 Intro to TPS Schedules (Employee & Salary) Day & Aft. Shift Mod 5S Nut & Bolt Demo Mod 7 Applications Mod 2 Muda Mod 3 S.W. Mod 4 Kaizen Mod 5 Jidoka Mod 6 J I T David Devoe Lean.for.6S@gmail.com
  • 41. David Devoe Lean.for.6S@gmail.com Thank you for your attention Lean.for.6S Consistently! Steadily ! Completely ! THANK YOU VERY MUCH 本当にありがとう DOMO ARIGATO GOZAIMASU 41/50