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Allison Anderson and Bob 3 of 3
1. O Brave New World:
How the corporate learning ecosystem is evolving
October 15, 2008
Allison Anderson
Intel Corporation
Intel Learning & Development, Learning Innovations & Technology Group
2. Allison Anderson
Intel Corporation (10 yrs)
Manager, Learning Innovation and
Technology
Leader of Intel Learning Community of
Practice
Social Learner
Allison Anderson Ecosystem Advocate
Manager, Learning Innovation &
Technology
Intel Corporation
I’m on: LinkedIn, MySpace, Facebook,
(503) 696-7000
allison.anderson@intel.com
LearningTown, PDXDogs
Intel Corporation, 2008 – Intel Confidential
2
3. quot;Having exceeded the
limits of what any of us
http://jaycross.com/
can understand on our
own, we turn to our
collective intelligence to
survivequot;
- Jay Cross
Intel Corporation, 2008 – Intel Confidential
3
4. The Learning Ecosystem –
A few trends
Cognitive overload
Speed of Need
Generational impact
Formal learning evolving
A culture of contribution
Gap between learning at home and learning
at work
Social Networking escapes
Intel Corporation, 2008 – Intel Confidential
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5. Our Traditional Approach
Learning is an event, wherein
designated experts (instructors) from the
learning organization provide structured,
formal learning courses. These courses
may be in a classroom, delivered virtually,
or online.
Learning is “spoon fed” to employees in a
one-size-fits all effort.
So what’s REALLY
happening?
Intel Corporation, 2008 – Intel Confidential
5
6. I learn when• Communicate
• Collaborate
• Contribute
• Converse
ut to learn I need:
B • Connections
• Context
• Content
• Control
Intel Corporation, 2008 – Intel Confidential
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We call this a Learning Ecosystem
7. Why “Ecosystem”?
Ecosystem: A community of organisms together with their
physical environment, viewed as a system of interacting
and interdependent relationships.
Learning Ecosystem: A community of employees,
peers and experts together with compelling,
dynamic content, viewed as a system of interacting
and interdependent relationships.
Adapted by Allison Anderson, Intel Corporation:
Original source: American Psychological Association (APA):
ecosystem. (n.d.). The American Heritage® Science Dictionary. Retrieved February 24, 2008, from Dictionary.com website: http://
dictionary.reference.com/browse/ecosystem
Intel Corporation, 2008 – Intel Confidential
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9. Learning Ecosystem – The Vision
A collaborative, active, global learning
community where employees are
contributors as well as consumers of
learning.
The web is a “platform for social and
collaborative exchange in which users meet,
collaborate, interact and… create content and
share knowledge through wikis, blogs,
photos and video sharing services, and
activities such as collaborative tagging.”*
Where are
Intel Corporation, 2008 – Intel Confidential
we now?
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10. Traditional Model of Ecosystem Model
Learning of Learning
The learning organization provides Employees interact with peers, with
structured, formal learning resources, and with experts in order
options. Learning is delivered to to learn what they need, when they
employees in a need it. The learning environment is
one-size-fits all effort. personalized.
Intel Corporation, 2008 – Intel Confidential
10
11. Home vs Work: A Brief Story
Roberto's Story
Intel Corporation, 2008 – Intel Confidential
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12. Roberto’s Personal Learning Zone
What do you need to know?
Net Present Value (NPV)
What’s
Hot My Favorites
Latest Comment on Corporate content Subscriptions
Finance Blog Finance Blog
Most popular search Newsletters
Finance SharePoint: NPV templates External Links
terms
Highest rated Finance at Intel eCourse
Finance Basics: Virtual Course (LMS)
User-
Required Trng JT Expert Generated
Anna The People Place Network
Scott Holman Content
Focal Courses Andy Bryant
Saadia (SN)
Corp Code of Conduct Bob Baker Employee Blogs
Security Training
Jonathan D. Intelpedia
Intel Corporation, 2008 – Intel Confidential
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13. 6 Degrees of Learning
Weakest link Weaker link
Employees interact with
peers, with resources, and
with experts in order to
learn on the job, when
they need it. The relative
strength of resources
(connection to search
topic, organizational link to
learner, etc) is clearly
visible.
LivePlasma
Visual Thes. Strongest link
Intel Corporation, 2008 – Intel Confidential
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14. How do we get there?
• Take small steps with individual
projects and programs.
• Keep the long range plan in mind –
keep comparing the grand picture
to current opportunities.
• Find related cross-functional efforts
and create partnerships.
• Identify and talk about the business
value…. constantly
• Study the global population to
understand challenges and
opportunities.
Intel Corporation, 2008 – Intel Confidential
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15. Elements of the Shift
Image Courtesy
Jay Cross
Intel Corporation, 2008 – Intel Confidential
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16. Our New Role
Get to know your audience
Transition Change Management
Partnerships and opportunities
Create, facilitate and negotiate
communities
Seed the content system
Masters of Context
Inspect your surroundings – current
tools, communities
Understand the applications of the
technology
Make it easy, and get out of the
way
Intel Corporation, 2008 – Intel Confidential
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18. Call to Action: Getting There
Research & Development – Industry Trends
Partnerships
Learning Technology Strategy
Change Management – Internal Research
Learning Community of Practice
Intel Corporation, 2008 – Intel Confidential
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19. Business Value
access to info & experts = time to
competency and performance
Learning @ Point of Need = access, time
way from job, relevancy of information
collaboration = innovation opportunities
stronger inculcation of culture
Simpler form factors = development costs,
time to market
facilitation of informal learning works with
the natural flow – learning becomes invisible
Intel Corporation, 2008 – Intel Confidential
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21. Controlling Information Overload
1,319,872,109 internet users
50 million blogs
35 billion emails sent each day
Nearly a quarter of the world's population
– roughly 1.4 billion people – will use the
Internet on a regular basis in 2008.
(IDC)
7+ million pages on Wikipedia
(worldwide) in 200 language
In January 2008 alone, nearly 79 million
users had made over 3 billion video
views.[3]
More than 65 billion Facebook page views
per month
MySpace has more than 110 million
monthly active users
around the globe
Intel Corporation, 2008 – Intel Confidential
21 Intelpedia (May2008) 20k pages, 200,000 page hits per day, 5000 active authors.