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Your Global Partner




OPPORTUNITIES FOR NORTHERN IRISH FOOD
     & DRINKS COMPANIES IN SPAIN.




                                          1
PRESENTATION OVERVIEW
This presentation has two objectives:

A. Highlight the opportunities that the Spanish market offers to the Northern Irish
   Food and Drink industry.

B. Provide a strategic and operational framework for the penetration of these
   sectors.

Presentation Structure

 Defining the opportunity – Overview of the Spanish food and drinks industry.
 Sales channels – Analysis of the principal channels to market in Spain.
 Logistics – Cost comparison – UK versus Spain.
 Export Strategy – How to penetrate the Spanish market.
 Overview of McNeice Exports Service in Spain.




www.mcneice-export.com                                                                2
THE OPPORTUNITY




                  3
OVERVIEW OF THE SPANISH ECONOMY

                    THE FACTS                          THE OPPORTUNITY

   State Structure: Constitutional             9th Largest economy in the world
    Monarchy divided into 17 autonomous
    regions                                     12th Largest importer in the
                                                 world
   Population: 46 Million

   GDP 2009: 1.2 Trillion Euros                5th largest supplier to the UK.

   Exports 2009: 158B Euros                    Gateway to North Africa & Latin.

   Imports 2009: 208B Euros                    16.5M British & Irish tourist visit
   Principal Imports:                           Spain each year.
            Machinery & Equipment
            Energy                             Excellent road, rail , air and
            Chemicals                           maritime connections
            Semi finished goods
            Food                               Second most favorable fiscal
            Consumer goods                      system for SME’s en Europe
            Measuring & control instruments
                                                                        Source: www.spainbusiness.com


www.mcneice-export.com                                                                                  4
SPAIN – BASIC OVERVIEW

                               BASIC FACTS

                         Spain is comprised of:

                          15 regions
                          2 island regions
                          2 African protectorates

                         Each region has a
                         devolved government
                         with varying degrees of
                         independence from the
                         central government in
                         Madrid.




www.mcneice-export.com
TOTAL FOOD & DRINK CONSUMPTION




Expenditure is expected to remain stable in 2010   Expenditure is expected to fall by 5% in 2010




                                                                  Source: Spanish Ministry of Agriculture, Fishing and Rural Affairs.

www.mcneice-export.com                                                                                                             6
SPAIN – THE OPPORTUNITY




www.mcneice-export.com    Source: www.spainbusiness.com   7
PERSONAL HOUSEHOLD SPEND: FOOD & DRINK




An average Spanish family spends 4400 Euros per year on food and drink consumed at home.

UK average yearly food and drink spend is: 3195 Euros


www.mcneice-export.com                 (Source: http://www.statistics.gov.uk/downloads/theme_social/Family-Spending-2008/FamilySpending2009.pdf   8
CHANGING CONSUMER PATTERNS
Emerging households

         Couples Without Children                        Young & Single                                   Single Parent Families
     (Annual change 2008-09, + 10.8%)           (Annual change 2008-09, + 10%)                   (Annual change 2008-09, + 3.6%)
   • 7.3% of the population.                 • 4.9% of the population.                      • 5.3% of the population.
   • High level of discretionary spending.   • Innovate & impulsive.                        • Value precooked products.
   • Diet includes a high proportion of      • Hedonistic, prices are not important.        • Little free time.
     precooked foods.                        • Willing to pay for time saving
   • Eat out regularly.                        solutions.
   • Worried about their health.


Established households

                                                  Couples With Older Children
                  Pensioners                                                                         Couples With Young Children
                                                        Living At Home
       (Annual change 2008-09, + 2.4%)                                                            (Annual change 2008-09, + 0.0%)
                                                 (Annual change 2008-09, - 6.1%)

    • 21.9% of the population.               • 18.3% of the population.                      • 16.9% of the population.
    • Price sensitive.                       • Children’s advice influences weekly           • Spend more on food than any other
    • Health conscious.                        shop.                                           group.
    • Traditional tastes.                    • Tight budgetary control.                      • High levels of spending on time
                                                                                               saving solutions.




                                                                                       Source: Spanish Ministry of Agriculture, Fishing and Rural Affairs.


 www.mcneice-export.com                                                                                                                                      9
FOOD & DRINK CONSUMPTION BY PRODUCT




                                                                                               Page1 / 2

www.mcneice-export.com   Source: Spanish Ministry of Agriculture, Fishing and Rural Affairs.          10
FOOD & DRINK CONSUMPTION BY PRODUCTS




                                                                                         Page 2 / 2
www.mcneice-export.com   Source: Spanish Ministry of Agriculture, Fishing and Rural Affairs.      11
VARIATIONS IN FOOD & DRINK CONSUMPTION




                                *2007 – 2008 Growth rates – 2009 data not available.



www.mcneice-export.com        Source: Spanish Ministry of Agriculture, Fishing and Rural Affairs.   12
SALES CHANNELS




                 13
PRINCIPAL DISTRIBUTION CHANNELS




www.mcneice-export.com            14
POINTS OF SALE BY SUPERMARKET




www.mcneice-export.com          15
SALES GROWTH 2006 - 2008




Only 6 groups have consistently
grown sales since 2006:

 Mercadona               Euromadi
 IFA                     Lidle
 El Corte Inglés         Consum

www.mcneice-export.com            Source: http://www.fomenweb.com/ - Note: The results of Carrefour, Euromadi El Corte Inglés are estimations.
                                                                                                                                                 16
KEY REGIONAL SUPERMARKET PLAYERS




                                   Source: Alimarket




www.mcneice-export.com                           17
SALES CONCENTRATION




     74% OF ALL FOOD & DRINK SALES ARE CONTROLLED BY 10% OF SPAIN’S RETAILERS!


www.mcneice-export.com                                                           18
MARKET SHARE BY CHANNEL




www.mcneice-export.com    19
OWN BRAND GROWTH




www.mcneice-export.com   20
DISTRIBUTION CHANNELS




                        21
FOOD & DRINK DISTRIBUTION IN SPAIN
                                    Bulk
               Close To Producers


                  Co-ops                   Purchasing                                             Exports
                                            Centers
P
R                                          Co-ops** –                Superstores
               Middlemen
O                                            Level 2
D                                                                                                        Household &
U                                                                     Traditional                           Trade
                 Abattoir                                              retailers
C
                                            Close To Customers                                           Consumption
E                                           MERCAS*
                                            Networks
R              Wholesales                                            Wholesalers
S
                                           Distributors
              Packaging & some                                                      Trade only
               transformation.                   &               *MERCAS: Centers that group together wholesalers in the following
                                           Wholesalers           sectors: fresh fruit & vegetables (50%) , meat (25%) and fish (41%)
                                                                 sectors.

                                                                 **Co-ops level 2: Distribute the products produced by their
                                                                 members, in addition to purchasing products from 3rd parties.
               Transformation                                    ***Note: This model does not cover the distribution model of Fresh
                                                                 & Frozen fish.



www.mcneice-export.com                                                                                                            22
FOOD & DRINK DISTRIBUTION IN SPAIN
                          END CONSUMER: HOUSEHOLD & TRADE



                                      POS MARKETING


        Carrefour        Auchan          Mercadona               IFA    Eroski


         El Corte
                         Euromadi             Lidl              Makro   Consum
          Inglés
                            PRINCIPAL PLAYERS IN THE SPANISH MARKET




                                  CONVINCE THEM TO BUY


                               P R O D U C E R S

www.mcneice-export.com                                                           23
LOGISTICS IN SPAIN




                         Most Spanish supermarket chains do not
                          use centralized distribution. Preferring
                          instead to use a regional structure, as
                          can be seen in this map of Carrefour’s
                                      logistic centers.




www.mcneice-export.com                                               24
HOW TO SELL NORTHERN IRISH
  FOOD & DRINK IN SPAIN




                             25
NORTHERN IRELAND AS A BRAND
Northern Ireland is not a well know brand in Spain, but the island of Ireland has a great deal
of brand equity, stemming principally from:


 The experiences of the hundreds of thousands of
  Spanish children, students and adults who came to
  Ireland on holiday or to learn English.

 St. Patrick Day celebrations in Spain’s numerous Irish
  pubs.

 TV programs and Irish tourism campaigns on TV and
  in magazines.



           In summary, Ireland and by default Northern Ireland are both highly
          regarded by the Spanish, especially for the warmth of it’s people and its
           natural beauty. Creating an enormous amount of brand equity for our
                                  products and services.
 www.mcneice-export.com                                                                          26
N. IRELAND BRAND POSITIONING

 We believe that food & drink from Northern Ireland should have a
 positioning strategy based on the following factors:

 1) Taste & Quality - Our lush pastures produce food and drink of the highest
    quality.

 2) Product Range / Innovation – Northern Ireland produces a huge range of
    quick and easy foods that complement a busy lifestyle. Spanish producers
    have been slow to adapt to this market.

 3) Reputation – The Spanish have a high regard for the quality of Irish and
    British produce.

 4) Novelty quality – Spanish consumers like to try new products.

           THEREFORE THE OPPORTUNITY EXISTS, BUT HOW CAN IT BE CONVERTED
                                   INTO SALES?

www.mcneice-export.com                                                          27
EXPORTING TO SPAIN – PRIOR CONSIDERATIONS
 Even though we believe that a clear opportunity exists for Northern Ireland’s products in
 Spain it is important to take into consideration the following:

 Key Considerations

  Is there a market for my products?

  Is it logistically possible to sell in Spain?

  Is it economically viable to sell in Spain?

        Margin
        Payment terms

  Who will distribute and resell my
   products?

  How do I convince them to buy?

  How do I keep them buying?

 www.mcneice-export.com                                                                      28
DISTRIBUTING TO SPAIN




EXPORTS FROM BELFAST TO THE PORT OF BILBAO IN NORTHERN SPAIN TAKES 5 – 7 DAYS.

                         Bilbao is a key      4M Consumers @ 200KM
                         distribution hub
                         for 2 key reasons:

                         1) 4 M people
                            live within
                                                        16M Consumers @ 400KM
                            200 KM
                         2) 16M people
                            within
                            400KM.


www.mcneice-export.com                                                           29
KEY DISTRIBUTION FACTORS
                         SHELF LIFE

                         If we consider that a minimal acceptable shelf life is 7 to 10 days and that
                         transportation from Belfast to the shelves of Spanish supermarkets can take
                         up to 10 days, then only products that have a minimum 17 - 20 day shelf life
                         can be exported to Spain.



                             REFRIGERATED FOODSTUFFS

                             The Port of Bilbao has over 23 000M2 of refrigerated storage in addition
                             to ample dry goods storage.



                                      TRANSPORT COSTS

                                      Costs can vary, but at the time of writing it costs £ 635 to ship a 20 FT
                                      container and £ 885 to ship a 40 FT container to Bilbao. However it is
                                      preferable to use 20 FT containers in order to reduce port costs. As 40
                                      FT containers require repackaging for road transport.

www.mcneice-export.com                                                                                        30
HOW TO GET ON THE SHELVES OF A
    SPANISH SUPERMARKET




                                 31
OUR STRATEGY




  Understand                              Create                           Present                              Manage




 STAGE 1: In order to launch a     STAGE 2: During this phase we   STAGE 3: The key to this phase is    STAGE 4: Perhaps the most difficult
 product into the Spanish retail   combine our understanding of    gaining access to the targeted       phase of the project due to the
 sector it is imperative that we   our customer with our market    buyers and convincing them that      constant internal changes in the
 have a complete                   knowledge to create a value     the product we are promoting is      buying chain.
 understanding of the product      proposition that interests      worth a try.
 and our customer’s objectives     supermarket buyers and                                               Our role at this stage is to manage
 and goals.                        smaller food and drinks         Once we establish that a buyers      distribution, increase shelf space and
                                   distributors.                   is interested , we actively pursue   sales points. As well as continuing to
                                                                   a deal within the framework          build the relationship with the
                                                                   defined by our customer.             supermarket.
www.mcneice-export.com                                                                                                                   32
UNDERSTAND THE MARKET
 We believe that the only way to gain access to grocery retailers is by:

  Understanding the retail market in Spain i.e. the threat posed to traditional retailers by
   discounters, the growth of private labeling and the need to generate brand loyalty by
   improving the customer experience etc.

  Understanding the pressures that buyers are under i.e. reduce prices, increase margins,
   reduce product lines, increase the range of own label products etc.

  Understanding the economic , cultural and regional factors behind consumer behavior
   for example, the impact that more women in the workplace is having on the increasing
   demand for ready made foods.

  Understanding the goals and objectives of our customers and assessing whether an
   opportunity exists or not.

          Once these factors are understood we can then begin to create market entry
      strategy that will appeal to buyers and distributors on both a logical and emotional
                                              level.


www.mcneice-export.com                                                                          33
UNDERSTANDING THE BUYER
               No matter what their Managing Director’s say, the principal objective of 99% of
               buyers is to reduce prices and increasing margins. Demoting all but the
               strongest of brands to the status of commodities.


 However, the common strategy of Every Day Low Prices is not working the way it used to,
 and supermarket retailers are looking for new ways to engage and delight their customers
 which is forcing buyers to change their buying criteria.

 Today Spanish buyers are looking for products that will not only help them to stay
 competitive and profitable but will also help them to recapture the customers they have
 lost to hard discounters and to grow their brand loyalty.


          ANY SUPPLIER WHO HAS A PRODUCT THAT CREATES BRAND LOYALTY
                           WILL ALWAYS BE STOCKED.




www.mcneice-export.com                                                                           34
BUILDING A VALUE PROPOSITION
 During the value creation phase, we focus our efforts on putting together a presentation
 that will:

 A. Grab the buyers attention by making the pitch experience different.
 B. Help resolves their fears.
 C. Offer something different that they have not previously been offered.

     By carefully combining these ingredients, we create presentations that get
          noticed and which helps to get our customers products selected and
                                       stocked.




                                  Customer                        Customer
                Data Insights                   Brand Value
                                 Experience                      Engagement



www.mcneice-export.com                                                                      35
MANAGING THE RELATIONSHIP

The most important service that we can provide, is to help your company build a strong
relationship with the distributor.

We achieve this by:

 Organizing regular meetings with the
  distributor.

 Conducting independent market
  research.

 Visiting stores.

 Offering ideas on how to improve               Good news or bad: Buyers change department every 9 – 12
                                                 months in Spain.
  sales.
 We aim to add as much value as possible, as quickly as possible, in order to position the
 brands that we represent as INDISPENSABLE.



www.mcneice-export.com                                                                                     36
MCNEICE EXPORT SERVICE OVERVIEW




www.mcneice-export.com            37
THANK YOU!

    For more information on how we can help your
        company grow in Spain please contact:




                             www.mcneice-export.com

                             info@mcneice-export.com

                           www.miagentecomercial.es/eng

                         Or give us a call: 00 34 942 04 95 75

www.mcneice-export.com                                           38

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Opportunities in the food & drinks sector in Spain for Irish companies

  • 1. Your Global Partner OPPORTUNITIES FOR NORTHERN IRISH FOOD & DRINKS COMPANIES IN SPAIN. 1
  • 2. PRESENTATION OVERVIEW This presentation has two objectives: A. Highlight the opportunities that the Spanish market offers to the Northern Irish Food and Drink industry. B. Provide a strategic and operational framework for the penetration of these sectors. Presentation Structure  Defining the opportunity – Overview of the Spanish food and drinks industry.  Sales channels – Analysis of the principal channels to market in Spain.  Logistics – Cost comparison – UK versus Spain.  Export Strategy – How to penetrate the Spanish market.  Overview of McNeice Exports Service in Spain. www.mcneice-export.com 2
  • 4. OVERVIEW OF THE SPANISH ECONOMY THE FACTS THE OPPORTUNITY  State Structure: Constitutional  9th Largest economy in the world Monarchy divided into 17 autonomous regions  12th Largest importer in the world  Population: 46 Million  GDP 2009: 1.2 Trillion Euros  5th largest supplier to the UK.  Exports 2009: 158B Euros  Gateway to North Africa & Latin.  Imports 2009: 208B Euros  16.5M British & Irish tourist visit  Principal Imports: Spain each year.  Machinery & Equipment  Energy  Excellent road, rail , air and  Chemicals maritime connections  Semi finished goods  Food  Second most favorable fiscal  Consumer goods system for SME’s en Europe  Measuring & control instruments Source: www.spainbusiness.com www.mcneice-export.com 4
  • 5. SPAIN – BASIC OVERVIEW BASIC FACTS Spain is comprised of:  15 regions  2 island regions  2 African protectorates Each region has a devolved government with varying degrees of independence from the central government in Madrid. www.mcneice-export.com
  • 6. TOTAL FOOD & DRINK CONSUMPTION Expenditure is expected to remain stable in 2010 Expenditure is expected to fall by 5% in 2010 Source: Spanish Ministry of Agriculture, Fishing and Rural Affairs. www.mcneice-export.com 6
  • 7. SPAIN – THE OPPORTUNITY www.mcneice-export.com Source: www.spainbusiness.com 7
  • 8. PERSONAL HOUSEHOLD SPEND: FOOD & DRINK An average Spanish family spends 4400 Euros per year on food and drink consumed at home. UK average yearly food and drink spend is: 3195 Euros www.mcneice-export.com (Source: http://www.statistics.gov.uk/downloads/theme_social/Family-Spending-2008/FamilySpending2009.pdf 8
  • 9. CHANGING CONSUMER PATTERNS Emerging households Couples Without Children Young & Single Single Parent Families (Annual change 2008-09, + 10.8%) (Annual change 2008-09, + 10%) (Annual change 2008-09, + 3.6%) • 7.3% of the population. • 4.9% of the population. • 5.3% of the population. • High level of discretionary spending. • Innovate & impulsive. • Value precooked products. • Diet includes a high proportion of • Hedonistic, prices are not important. • Little free time. precooked foods. • Willing to pay for time saving • Eat out regularly. solutions. • Worried about their health. Established households Couples With Older Children Pensioners Couples With Young Children Living At Home (Annual change 2008-09, + 2.4%) (Annual change 2008-09, + 0.0%) (Annual change 2008-09, - 6.1%) • 21.9% of the population. • 18.3% of the population. • 16.9% of the population. • Price sensitive. • Children’s advice influences weekly • Spend more on food than any other • Health conscious. shop. group. • Traditional tastes. • Tight budgetary control. • High levels of spending on time saving solutions. Source: Spanish Ministry of Agriculture, Fishing and Rural Affairs. www.mcneice-export.com 9
  • 10. FOOD & DRINK CONSUMPTION BY PRODUCT Page1 / 2 www.mcneice-export.com Source: Spanish Ministry of Agriculture, Fishing and Rural Affairs. 10
  • 11. FOOD & DRINK CONSUMPTION BY PRODUCTS Page 2 / 2 www.mcneice-export.com Source: Spanish Ministry of Agriculture, Fishing and Rural Affairs. 11
  • 12. VARIATIONS IN FOOD & DRINK CONSUMPTION *2007 – 2008 Growth rates – 2009 data not available. www.mcneice-export.com Source: Spanish Ministry of Agriculture, Fishing and Rural Affairs. 12
  • 15. POINTS OF SALE BY SUPERMARKET www.mcneice-export.com 15
  • 16. SALES GROWTH 2006 - 2008 Only 6 groups have consistently grown sales since 2006:  Mercadona  Euromadi  IFA  Lidle  El Corte Inglés  Consum www.mcneice-export.com Source: http://www.fomenweb.com/ - Note: The results of Carrefour, Euromadi El Corte Inglés are estimations. 16
  • 17. KEY REGIONAL SUPERMARKET PLAYERS Source: Alimarket www.mcneice-export.com 17
  • 18. SALES CONCENTRATION 74% OF ALL FOOD & DRINK SALES ARE CONTROLLED BY 10% OF SPAIN’S RETAILERS! www.mcneice-export.com 18
  • 19. MARKET SHARE BY CHANNEL www.mcneice-export.com 19
  • 22. FOOD & DRINK DISTRIBUTION IN SPAIN Bulk Close To Producers Co-ops Purchasing Exports Centers P R Co-ops** – Superstores Middlemen O Level 2 D Household & U Traditional Trade Abattoir retailers C Close To Customers Consumption E MERCAS* Networks R Wholesales Wholesalers S Distributors Packaging & some Trade only transformation. & *MERCAS: Centers that group together wholesalers in the following Wholesalers sectors: fresh fruit & vegetables (50%) , meat (25%) and fish (41%) sectors. **Co-ops level 2: Distribute the products produced by their members, in addition to purchasing products from 3rd parties. Transformation ***Note: This model does not cover the distribution model of Fresh & Frozen fish. www.mcneice-export.com 22
  • 23. FOOD & DRINK DISTRIBUTION IN SPAIN END CONSUMER: HOUSEHOLD & TRADE POS MARKETING Carrefour Auchan Mercadona IFA Eroski El Corte Euromadi Lidl Makro Consum Inglés PRINCIPAL PLAYERS IN THE SPANISH MARKET CONVINCE THEM TO BUY P R O D U C E R S www.mcneice-export.com 23
  • 24. LOGISTICS IN SPAIN Most Spanish supermarket chains do not use centralized distribution. Preferring instead to use a regional structure, as can be seen in this map of Carrefour’s logistic centers. www.mcneice-export.com 24
  • 25. HOW TO SELL NORTHERN IRISH FOOD & DRINK IN SPAIN 25
  • 26. NORTHERN IRELAND AS A BRAND Northern Ireland is not a well know brand in Spain, but the island of Ireland has a great deal of brand equity, stemming principally from:  The experiences of the hundreds of thousands of Spanish children, students and adults who came to Ireland on holiday or to learn English.  St. Patrick Day celebrations in Spain’s numerous Irish pubs.  TV programs and Irish tourism campaigns on TV and in magazines. In summary, Ireland and by default Northern Ireland are both highly regarded by the Spanish, especially for the warmth of it’s people and its natural beauty. Creating an enormous amount of brand equity for our products and services. www.mcneice-export.com 26
  • 27. N. IRELAND BRAND POSITIONING We believe that food & drink from Northern Ireland should have a positioning strategy based on the following factors: 1) Taste & Quality - Our lush pastures produce food and drink of the highest quality. 2) Product Range / Innovation – Northern Ireland produces a huge range of quick and easy foods that complement a busy lifestyle. Spanish producers have been slow to adapt to this market. 3) Reputation – The Spanish have a high regard for the quality of Irish and British produce. 4) Novelty quality – Spanish consumers like to try new products. THEREFORE THE OPPORTUNITY EXISTS, BUT HOW CAN IT BE CONVERTED INTO SALES? www.mcneice-export.com 27
  • 28. EXPORTING TO SPAIN – PRIOR CONSIDERATIONS Even though we believe that a clear opportunity exists for Northern Ireland’s products in Spain it is important to take into consideration the following: Key Considerations  Is there a market for my products?  Is it logistically possible to sell in Spain?  Is it economically viable to sell in Spain?  Margin  Payment terms  Who will distribute and resell my products?  How do I convince them to buy?  How do I keep them buying? www.mcneice-export.com 28
  • 29. DISTRIBUTING TO SPAIN EXPORTS FROM BELFAST TO THE PORT OF BILBAO IN NORTHERN SPAIN TAKES 5 – 7 DAYS. Bilbao is a key 4M Consumers @ 200KM distribution hub for 2 key reasons: 1) 4 M people live within 16M Consumers @ 400KM 200 KM 2) 16M people within 400KM. www.mcneice-export.com 29
  • 30. KEY DISTRIBUTION FACTORS SHELF LIFE If we consider that a minimal acceptable shelf life is 7 to 10 days and that transportation from Belfast to the shelves of Spanish supermarkets can take up to 10 days, then only products that have a minimum 17 - 20 day shelf life can be exported to Spain. REFRIGERATED FOODSTUFFS The Port of Bilbao has over 23 000M2 of refrigerated storage in addition to ample dry goods storage. TRANSPORT COSTS Costs can vary, but at the time of writing it costs £ 635 to ship a 20 FT container and £ 885 to ship a 40 FT container to Bilbao. However it is preferable to use 20 FT containers in order to reduce port costs. As 40 FT containers require repackaging for road transport. www.mcneice-export.com 30
  • 31. HOW TO GET ON THE SHELVES OF A SPANISH SUPERMARKET 31
  • 32. OUR STRATEGY Understand Create Present Manage STAGE 1: In order to launch a STAGE 2: During this phase we STAGE 3: The key to this phase is STAGE 4: Perhaps the most difficult product into the Spanish retail combine our understanding of gaining access to the targeted phase of the project due to the sector it is imperative that we our customer with our market buyers and convincing them that constant internal changes in the have a complete knowledge to create a value the product we are promoting is buying chain. understanding of the product proposition that interests worth a try. and our customer’s objectives supermarket buyers and Our role at this stage is to manage and goals. smaller food and drinks Once we establish that a buyers distribution, increase shelf space and distributors. is interested , we actively pursue sales points. As well as continuing to a deal within the framework build the relationship with the defined by our customer. supermarket. www.mcneice-export.com 32
  • 33. UNDERSTAND THE MARKET We believe that the only way to gain access to grocery retailers is by:  Understanding the retail market in Spain i.e. the threat posed to traditional retailers by discounters, the growth of private labeling and the need to generate brand loyalty by improving the customer experience etc.  Understanding the pressures that buyers are under i.e. reduce prices, increase margins, reduce product lines, increase the range of own label products etc.  Understanding the economic , cultural and regional factors behind consumer behavior for example, the impact that more women in the workplace is having on the increasing demand for ready made foods.  Understanding the goals and objectives of our customers and assessing whether an opportunity exists or not. Once these factors are understood we can then begin to create market entry strategy that will appeal to buyers and distributors on both a logical and emotional level. www.mcneice-export.com 33
  • 34. UNDERSTANDING THE BUYER No matter what their Managing Director’s say, the principal objective of 99% of buyers is to reduce prices and increasing margins. Demoting all but the strongest of brands to the status of commodities. However, the common strategy of Every Day Low Prices is not working the way it used to, and supermarket retailers are looking for new ways to engage and delight their customers which is forcing buyers to change their buying criteria. Today Spanish buyers are looking for products that will not only help them to stay competitive and profitable but will also help them to recapture the customers they have lost to hard discounters and to grow their brand loyalty. ANY SUPPLIER WHO HAS A PRODUCT THAT CREATES BRAND LOYALTY WILL ALWAYS BE STOCKED. www.mcneice-export.com 34
  • 35. BUILDING A VALUE PROPOSITION During the value creation phase, we focus our efforts on putting together a presentation that will: A. Grab the buyers attention by making the pitch experience different. B. Help resolves their fears. C. Offer something different that they have not previously been offered. By carefully combining these ingredients, we create presentations that get noticed and which helps to get our customers products selected and stocked. Customer Customer Data Insights Brand Value Experience Engagement www.mcneice-export.com 35
  • 36. MANAGING THE RELATIONSHIP The most important service that we can provide, is to help your company build a strong relationship with the distributor. We achieve this by:  Organizing regular meetings with the distributor.  Conducting independent market research.  Visiting stores.  Offering ideas on how to improve Good news or bad: Buyers change department every 9 – 12 months in Spain. sales. We aim to add as much value as possible, as quickly as possible, in order to position the brands that we represent as INDISPENSABLE. www.mcneice-export.com 36
  • 37. MCNEICE EXPORT SERVICE OVERVIEW www.mcneice-export.com 37
  • 38. THANK YOU! For more information on how we can help your company grow in Spain please contact: www.mcneice-export.com info@mcneice-export.com www.miagentecomercial.es/eng Or give us a call: 00 34 942 04 95 75 www.mcneice-export.com 38