1. Linda Koubek 4312 Cypress Rd., St. Ann, MO 63074 314-397-3510
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PERSONAL INFORMATION:
LINDA KOUBEK 4312 CypressRoad,St.Ann,Missouri 63074 314-397-3510 (cell)
CAREER SUMMARY:
Throughoutmycareer,I have demonstratedmysuperiorpeople skillswithbeingpartof many cross-
departmental teams.Iamcapable of alwaysseeingthe bigpicture andthenleadingothersthroughthe
evolutionof aprojectthroughto itscompletion.Iama great motivatorandam extremelycomfortable
beinginfrontof large audiencesandworkingwithall levelswithinacompany.Myfocus ondetail
provedhighlysuccessful withMasterCard’sfirsteverinternalsecurityaudit.Leadingthe effort, I listed
the vulnerabilities,designedthe remediation,andpresentedthe resultstouppermanagement.This
projectwasthe catalystforMasterCard hiringme on a full time employee.Mytrainerskillsare firstrate
and inmy past jobsI have beenaTrainingManager, actual trainerand createdboththe training
materialsandthe schedules.I’mnothappyunlessIknow I’mgivingmyall.Whenthe pressure ison,I
am alwaysthe firstone there inthe morningand the lastone there at nightinorder to meetthe
deadline orfindthe solutiontoa majorissue.Istay oncourse andthroughoutall,I neverlose sightof
makingsure moneyisbeing saved,processesare beingstreamlinedandmostof all,customersare
satisfied.
EDUCATION:
Triton College,RiverGrove,IL
AssociateDegree, 1977 Ornamental Horticulture
Major: Ornamental Horticulture,Minor:BusinessAdministration
Proviso WestHighSchool, Hillside,IL
Graduated1975 – General Studies
CoursesTaken over the years:
Data Usage PolicyCompliance
InformationSecurityPolicyCompliance
Privacyand Data Protection
SEC-CompliantCommunication
AntitrustPolicy
Anti-MoneyLaunderingCompliance
SarbanesOxley(SOX404) Courses
UNIX FundamentalsIandII
UNIX Shell,Bash,andPythonScripting
Linux SystemAdministrationCertification
SolarisSystemAdministrationCertification
Basic Networking
Software CompliancyCertificate
ITIL Fundamentals
WORK EXPERIENCE / SKILLS:
MasterCard Technologies
2200 MasterCard Blvd.,O’Fallon,MO,636-722-6100 Dates:December1999 - January 2015

2. Linda Koubek 4312 Cypress Rd., St. Ann, MO 63074 314-397-3510
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Contractedto MasterCard through SprintE|SolutionstoperformMasterCard’s firstinternal UNIX audit
for all UNIXsystems.This entailed:
 ProjectScope andImplementationPlan
 Identificationof vulnerabilities
 Scriptcreationto gatherdata
 Creationof RemediationPlan
 Creationof RiskAcceptance Policy
 Creationof Procedural andPolicydocuments
 Resultedin strongratingfor the company
I presidedasthe technical leadfora group of five.My stronginterpersonal skills,abilitytowork
collaboratively,andcommitmenttoachievingcorporate goalswere the core ingredientstomysuccess.
Thisprojectwas the catalystfor MasterCardhiringme full time.
My strongwritingskillsallowedme tocreate all the departmental procedural documentation.This
documentation hasbeen usedformultiplepurposes:
 Provided toall newemployeestothe department
 Providedtointernal/external auditorstomaintaincompliance
In 2009, MasterCard purchased IBM’s MaximoITIL product (Global Service Manager– GSM) to handle all
facetsof the ITIL structure.I wason the original developmentteamandbecame the SubjectMatter
Expert(SME) forthe CMDB. My superiororganizationskillsandexpertknowledge of the product was
integral intoall processimprovements andfuture customization. Withinchange management,Iwasthe
SME forall UNIX-relatedchangesandamemberof the Change AdvisoryCommittee (CAB).
RolesIperformedthroughoutmycareerat MasterCard:
 Technical applicationsupport
 Applicationinstaller
 OperatingSystemtroubleshooter
 Liaisonwith software vendors’technical
groups
 Usabilitytester
 Dailysystemadministration
 Creatorof procedural documentation
 Ad hocTrainer
I was a valuable memberof the MasterCardInterface Process(MIP) group.The MIP’sare UNIX-based
blade serversstationedthroughoutthe world(exceeding2500 systems) atMasterCard’scustomerdata
centers.My intimate knowledge of themallowedme to provide the highestlevelof support,performall
software update roll-outs,OSpatching,andconfigurationchanges.
I was a leaderforthe BusinessResource Group, specificallythe LatinandPRIDEgroups.These groups
focusedondiversityandinclusionwithinthe workplace.Iwasinvolvedinmanyextra-curricularactivities
overthe yearswithJuniorAchievement,HabitatforHumanity,PRIDE festival andparade,andthe
International Festivalof Nations.

3. Linda Koubek 4312 Cypress Rd., St. Ann, MO 63074 314-397-3510
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Graphic World,Inc.
11687 Adie Road,St.Louis,MO, 314-567-9854 Dates: July1996 – March 1999
Job Title:Team Developer
Graphic WorldInc. providesgraphicartsand typesettingforcompaniessuchasR.R.Donnelly,Mosby
Yearbook,andotherlarge textbookpublishers.
Roles:
 Seniorsystemadministration forthe
SunSolarissystems
 Trainerfor all newemployeeswithin
the UNIX environment
 SecurityAdministrator
 Technical liaisonbetweenoursales
departmentandthe customer’s
technical groups
Thomson Professional Publishing -- now knownasThomsonReuters
50 Broad StreetE, Rochester,NY,14694, 212-367-6300  Dates: March 1999 – June 1996
Job Title:SystemAnalyst
I workedinthe capacityof SystemAnalystforthe UNIXenvironment,specificallythe publishinggroup,
runningthe third-partysoftware,Xyvision,whichwas installedon aSunSolaris platform.Iassistedin the
overall conversion of hardcopydocumentstoelectronic,convertingthem throughavarietyof methods;
i.e.,SGML, HTML, and XML coding,CD-ROM,and databasesspawningsmallerdocumentsfromlarge
volumessuchasAmericanLaw Review(80volume set).
Afterone year,I waspromotedto Manager of the TrainingDepartment,where Icreatedthe curriculum
for the trainingof all publishingemployees workingonthe Xyvisionplatform. Icreatedthe schedules,
classes,andtrainingmaterial usedwithineachof the variouscoursesoffered. Ialsoperformedall the
“Train the Trainer”sessionsforgroupsoutside of the Rochesterlocation.
VolunteerOpportunities:
PlacesforPeople,St.Louis,MO – workingonmanyfundraisingevents
Strut Your Mutt – annual dogwalkthat helpswiththe local St.Louis Shelters
Professional References:
Roberto Gill, SeniorBusinessLeader,MasterCard  636-722-2770
Anthony Holmes, BusinessLeader,MasterCard  636-980-7034
Kurt Gilpin, VirtualizationTeam, MasterCard  573-291-9573