Learn how social media enhances management/leadership style, expands customer service channels, compliments sales and marketing campaigns, and amplifies communication efforts.
Trainings, workshops, keynotes, custom-written and custom-designed powerpoint presentations.
2. Leadership/Management
Customer
Service
Sales and Marketing
Communication
Social Media provides:
• Quick, easy systems for talking with your team
• Convenient, friendly forums for your customers
• Cutting-edge industry information
3. Learn which platforms:
Are
best for internal team communication
Allow for creativity and encourage
collaboration
Provide direct message capability
Linkedin
Facebook
Twitter
Google+
YouTube
Pinterest
4. Learn how to:
Set
your social media newsfeeds to follow
industry leaders
content with #hashtags to establish
yourself as an industry leader
Manage online conversations and information
Create
5. “Fight social media fire with social media water.”
88%
of consumers are
less likely to buy from companies
ignoring social complaints
90%
of upset customers
can be retained with
great social
customer service
6. Learn how to:
Turn
complainers in to allies and enthusiasts
Share information without sounding sales-y
Provide a platform for
your fans to “sell” you!
7. “The ROI on Social Media is that your company
will still exist In 5 years.”
Erik Qualman
ROI
$$$$$
8. “If I’d asked my customers what they
wanted, they would have said a faster horse.”
Henry Ford
9. Learn how to:
Drive
the car—NOT beat the horse!
Manage and monitor your online reputation
Reach your audience on the social media
platforms they use most
Brand your message across
all social media platforms
Make $$$ by selling
something specific
10. Learn:
Which
communication styles prefer what
social media platforms
How to build a personal “brand” and
enhance your professional image
Proper “net-iquette” when building your
professional network
#Hello!
11. The Sagacious
and Loquacious
Lindee Brauer
Social Media Training:
Keynotes
Workshops
½, 1, and 2-Day Trainings
Web Writing:
Presentations, web copy, social
media content, ebooks, media
releases, marketing strategies
719 641-1446
Corporate Gypsy
Social Media Maven
Pen-for-Hire
LindeeBrauerAndCompany.com
12. “I hear YouTube, Twitter and Facebook are
merging to form a super-social media site –
YouTwitFace.”
– Conan O’Brien, The Tonight Show
June 2, 2009