2. Table of contents
Introduction
03
01 03
06 Why choose LinkedIn? 34
Hire: let the talent economy
propel your business
Getting started begins with you 09
14
Market: build relationships with
the worldās professionals04 20
02 Sell: engage the worldās
decision makers05 28
LinkedIn for Business | 2
3. 01Transforming the
way companies hire,
market and sell
The world of work has changed.
The Internet has transformed how people
communicate, consume information and build
relationships.
As a result of this global phenomenon, the way the
world works is fundamentally changing:
decisions in order to perform in this accelerated
online networking platforms.
professionals consume and share content.
The future of work is in these networks.
McKinsey Global Institute
estimates suggest that by fully
implementing social technologies,
interaction workersāhigh-skill
knowledge workers, including
managers and professionalsāby
20 to 25 per cent.
20% to 25%
through social technologies LinkedIn for Business | 3
4. 01
Enter LinkedIn
There is now a single, global community of
professionals from which a wealth of new
data emerges. LinkedIn is the worldās largest
professional network on the Internet with more
and territories, growing at a rate of about two
new members per second. As you read this,
millions of professionals are adding information
to their proļ¬les, sharing important insights and
connecting with each other on LinkedIn.
LinkedIn has accomplished this as a result of the
convergence of two key factors:
1. A scalable infrastructure that connects hundreds of
millions of people in milliseconds.
2. The increasing importance of online professional
information and ļ¬nding the right experts can transform
not only their careers, but also the trajectory of their
companies. And thatās where LinkedIn is focused:
fundamentally transforming the way the world works.
LinkedIn for Business | 4
5. 01
Companies that engage on LinkedIn drive
relationships and superior results.
2x
more likely to
purchase and
recommend1
Company
Followers
4x
Twitter and
Facebook2
B2B
Conversions
50%
more likely to
purchase from
a company
they engage
with on
LinkedIn3
Company
Presence
Relationships count
Relationships matter. They matter online and
ofļ¬ine. For companies, relationships mean more
For years, LinkedIn has helped professionals
forge mutually beneļ¬cial relationships with other
professionals ā thereby enabling them to build
new business opportunities.
Your employees are some of your organizationās
information and news to employees, companies
can reduce the friction inherent in traditional
communication channels and subsequently
increase the likelihood that the right messages are
shared with the right audiences at the right time.
LinkedIn for Business | 5
6. 01Relationships matter,
so does context
professional network.
games or entertainment.
information that will help them work smarter and
make better decisions.
on networking and searching for new opportunities.
happiness, goals and security.
On a professional network, members build
knowledge to strengthen their identity, making
them more purposeful and goal oriented in their
careers. In this context, people actually expect to
companies and brands that they want to work for
or do business with. In fact, theyāre 26 percent
more likely to want to hear from a company in a
in LinkedIn than in other
networks1
2x
of users keep their
professional and personal
networks separate
83%
LinkedIn reached 225M members in 2013 and is
adding approximately 6M new members per month
LinkedIn for Business | 6
7. 01
Weāre on a Mission
āTo connect the worldās
professionals to make
them more productive
and successful.ā
an online identity, share insights and be accessible
What does this mean for your business?
LinkedIn for Business | 7
8. 01
The functions of hiring, marketing and selling are
crucial to the success of any enterprise, large or
small.
Whether itās ļ¬nding the right talent, securing a
warm introduction to a target customer, engaging
the right professional with the right brand message
or closing the sale, the needs are the same. You
Identify the right person.
Engage them with content that is compelling.
Spur them to action.
LinkedIn is not only fundamentally changing how
companies ļ¬nd talent, but also how they market
millions of professionals, and the graph of how
theyāre connected to each other, is a critical
Hire
Market
Engage the worldās decision makers
Sell
LinkedIn for Business | 8
10. 02
LinkedIn counts
Fortune 500 companies
as members
Your employees are
brand ambassadors
increasingly using and relying on LinkedIn. Your
you with signiļ¬cant opportunities to showcase your
brand with potential candidates and customers.
Your employees are conduits who can help your
news and information to the right audiences.
Each time an employee changes their proļ¬le or
shares an update, members of their network are
brand messages out to key decision makers and
prospects.
create or complete your own LinkedIn proļ¬le.
This sets the stage for your companyās talent
ambassadors to engage on LinkedIn, where they
can showcase your company, products, and brand.
LinkedIn for Business | 10
11. 02
A complete LinkedIn
proļ¬le establishes
your professional
brand online
Today ļ¬nding the right people, locating the right
increasingly occurs online. As the worldās most
powerful professional network, LinkedIn is a
insights
qualiļ¬cations and credentials
with your internal and external business contacts
As a valuable professional resource, LinkedIn:
LinkedIn for Business | 11
12. 02
Building a strong
network
Quality is more important than quantity. Your
network is an important part of your professional
connections will yield better results than a broad,
but shallow network of unrelated connections or
distant acquaintances. Keep your network useful
and meaningful by connecting with people you
know and trust.
Itās important to establish rapport with customers
and prospects before sending them connection
requests. Rapport helps frame your connection
requests as natural relationship building rather
than a sales tactic.
on LinkedIn. What is the extent or reach of their
your employees sharing their business insights?
Who are they connected to?
your organization
Connected employees:
LinkedIn for Business | 12
13. 02
leadership and
amplify your
your network and extending your companyās
reach. Ensuring your employees keep their
important, but so is the content they share since
engagement with their professional network,
Encourage your employees to talk about exciting
changes in your business, to share industry
sponsor, or attend.
Fostering a sense of community through your
Groups makes strategic business sense. LinkedIn
employees to connect with peers, collaborate with
other professionals, and engage potential customers.
Fostering a sense of community
LinkedIn for Business | 13
14. Hire: let the talent economy
propel your business
03
15. 03
Engage the worldās
best talent
Millions of skilled professionals are on LinkedIn
candidates are too busy changing the world within
their current positions, so engaging with these top
professionals requires a different approach.
LinkedIn can help your recruiting team ļ¬nd and
retain the best talent by matching the right person
with the right opportunity. LinkedIn empowers
organizations like yours to do more with less by
unlocking the worldās largest professional network
roles and to help you build a trusted talent brand.
Thereās no better way to ļ¬nd quality candidates
real time access to powerful data, analytic and
reporting tools to better understand how you
compare to your competitors in your recruiting
efforts.
āItās not until someone taps a happily
employed top performer on the shoulder
with a stronger opportunity that they lift
their head up from what theyāre doing on a
day-to-day basis and consider a change.ā
Jim Schnyder
LinkedIn for Business | 15
16. 03
Talent is essential to
organizational success
for new opportunities.
With the most powerful search
Recruiter, you can expand searches
beyond your personal connections to
access the entire LinkedIn network.
with powerful ļ¬lters that help
you immediately zero in on ideal
candidates.
Expand your reach
ā LinkedInās trusted messaging
with InMail message templates and
one-to-many InMails. Get higher
response rates than cold calling and
email.
Contact anyone
Build, track, and manage talent you
want to hire now or in the future with
folders, reminders and smart to do
shared projects, searches, proļ¬les,
and candidate notes.
Manage your pipeline
LinkedIn for Business | 16
17. 03
to best-ļ¬t candidates
Help your HR team say goodbye to post and pray
candidate searches. Imagine if your job postings
could do your sourcing for you - with LinkedIn, they
can!
openings online ā helping you put the right positions
in front of only the right candidates.
the worldās largest pool of professional talent.
workforce.
represent a whole new talent pool. LinkedIn lets you
LinkedIn proļ¬le lets you see their job experience,
skills and career goals.
Let your jobs ļ¬nd the best candidates
Eighty percent of professionals are open to
homepage, an employee proļ¬le, or your
careers tab. Automatically target the most
algorithms and proļ¬le data.
Get top billing for high-priority jobs
roles with a Sponsored Jobs placement. Bid
for premium placement of your roles and only
Reach the best candidates anywhere
websites and enjoy the same, exact targeting
ability you enjoy on LinkedIn with Jobs For
You Web Ads.
LinkedIn for Business | 17
18. 03
that appeals to top
candidates
establish why your company is the best place to work.
for the best and brightest minds on the planet. In this
era of increasing transparency, your talent brand is no
longer just about recruiting.
on more than the quality of your products and
These qualities, while historically falling under
fold, while also putting HR at the center of building
your brand. This is where LinkedIn can help you craft
your approach.
Show off
employee testimonials, and more. Keep
candidates in the loop by encouraging them
to āfollowā your company on LinkedIn.
Customize your message
messaging, based on their LinkedIn proļ¬les.
audiences.
Showcase your most relevant jobs
āA strong employment brand reduces cost per
hire by up to 50 percent.ā
Source (slide 4): http://www.slideshare.net/linkedin-talent-solutions/
LinkedIn for Business | 18
19. 03
40,000 new followers. They saw a 100 percent increase
its competitors. Today, Standardās Talent Brand Index
score is up 24 percent ā the highest in Asia.
been credited as the number one external source for
fact, employee referral is the number one source of
107,000+ employees for talent branding.
talent far beyond the candidates in their database.
their reputation, LāOreal also hired the right people
faster by reaching out to them directly.
LinkedIn has helped Banco Itau completely transform
the way they search and recruit new employees.
One of Brazilās largest banks, Banco Itau, has used
LinkedIn to reduce time to hire, cut agency costs, and
internalize their recruiting function while building
market intelligence and gaining credibility with hiring
managers.
LinkedIn for Business | 19
21. 04
relationships
LinkedIn builds relationships between brands and
the worldās professionals to make them both more
successful.
From all across todayās increasingly connected
digital landscape, LinkedIn has earned the
genuine trust of global professionals. Your brand
generating awareness, building community,
Thatās because your campaigns will resonate more
if theyāre targeted to speciļ¬c professionals with
published in the professional context. And you can
extend through the social sharing that happens
naturally on LinkedIn, and extend authentic
LinkedIn data to your branded channel.
Brands build relationships by using LinkedIn to
target, publish, and extend:
Target with accuracy to reach a high quality
audience1
in a professional context2
Extend through social sharing and extend quality
trafļ¬c and data to a brandās sites3
LinkedIn for Business | 21
22. 04
targeting to reach a
high quality audience
accurate targeting is the foundation of the LinkedIn
social platform.
With LinkedIn Marketing Solutions, you can target
our full suite of products to a global population of the
most inļ¬uential, educated, and afļ¬uent on the web.
LinkedIn enables companies like yours to engage with
professionals in unprecedented ways ā by seniority,
functional area, type of company, size of company,
geography, as well as who they know in their network,
LinkedInās targeting is accurate because it draws from
by our 225 million members.
In this way, LinkedIn Marketing Solutions helps brand
marketers capture āthe personal in the professionalā
within the most afļ¬uent, inļ¬uential, and educated
audience on the social web.
median household income
of a LinkedIn member1
$83K
business decision makers
2
5M
the other top 5 social media sites3
2x
a college or graduate degree4
52%
LinkedInās premium audience at a glance:
LinkedIn for Business | 22
23. 04
We know that content marketing is an important way
for brands to engage with professional audiences.
the people and brands they trust. But what does that
really mean for your business?
Simply stated, content marketing comes down
important to your customers and prospects.
But not all audiences are created equal. With our
seeking content in a professional context, LinkedIn
Sharing among a high quality professional audience
than 1.3 million publishers connected to LinkedIn.
Our members then share this compelling content
through the network.
We help brands and organizations like yours to
your audience. Marketers use our data and content
marketing solutions to publish tailored content and
And they enhance the relationship building with a
combination of paid and organic solutions.
marketers at B2B and
in some form of content
marketing now.1
85%
LinkedIn for Business | 23
24. 04
Establish a
company presence
As you build relationships with professionals, a
your companyās home on LinkedIn.
millions of professionals. Itās the one, centralized
source for millions of LinkedIn members will stay
in the loop on your company news, products
opportunities.
Spread the word
Your team can easily post status updates, stay top of mind
and promote career opportunities through your LinkedIn
Status updates empower you to engage directly with
existing customers and prospects. Spread the word
around a hot topic in your industry or share an
Customer recommendations
doing business with you.
Career opportunities can be showcased, along with
companyās culture.
Build meaningful relationships
your page, and create new leads and customers.
LinkedIn for Business | 24
25. 04Extend engagement
on and off Linkedin
Brands on LinkedIn donāt simply tell their stories
and brand exposure across the worldās largest
professional network.
designed for social engagement. Once published
experiences work to reach speciļ¬c audiences
continually endorsed and socialized from brand
You can also extend the quality trafļ¬c of LinkedIn
professionals to your own branded sites.
LinkedIn ensures the ļ¬ow of inļ¬uential, afļ¬uent
and educated professionals to your other
experiences that allow members to sign in to an
app using their LinkedIn login. This enables you to
tailor their experience and it simpliļ¬es the need for
them to enter additional data.
Like
Comment
Share
LinkedIn for Business | 25
26. 04
Analyze and reļ¬ne
Success depends on your ability to measure
performance and optimize efforts. LinkedInās
analytics tools empower your organization to do
to strengthen your relationships.
Take note: what content drives conversation?
For example, the best way to increase content engagement
and ampliļ¬cation is to experiment with different kinds
of content. Once you understand what works, you can
easily reļ¬ne your approach. You gain access to statistics
(engagement rate, impressions, likes, shares and comments)
below each status update 24 hours after each post.
Measuring engagement
engagement rate ā the ratio of clicks, likes, comments, and
shares to total update impressions. This is an important
metric for understanding how often members take action
on your updates. If you include a link in an update, be sure
Ow.ly. This way you can keep track of total click-throughs.
Measuring ampliļ¬cation
As you post updates, you can see which subjects and
With insights into engagement, you understand how
often members are amplifying your content. For example,
might tell you that many of your followers are interested in
LinkedIn for Business | 26
27. 04
campaign on LinkedIn to build
relationships with early adopters and
inļ¬uencers with a passion for consumer
its most desired audiences, acquiring
165,000 new followers and boosting
word-of-mouth for its latest products.
follow Samsung Mobile only on LinkedIn
and not on other social platforms.
makers who are highly engaged and
informed with new brand messages,
reaches precise audiences in 15 target
markets and their followers are 2.5x
professional women the best curated
original content as well as resources
on topics that matter most to them.
about business and ļ¬nancial topics
It attracted 43,000 highly engaged
months with 30-50 percent returning
other LinkedIn Group.
LinkedIn for Business | 27
29. 05
A new generation
of sales success
LinkedIn helps companies increase sales through
relationships and insights. It empowers sales
professionals to ļ¬nd the right person, the best
path in, and the right thing to say.
A typical sales team gets up to 30% of its leads
reps need to ļ¬ll their own pipeline with high-
quality prospects.
capabilities, enabling sales professionals to
ļ¬nd the best and most efļ¬cient path to higher
quality prospects. By instantly and automatically
broadening a sales professionalās network to
increase the number of reachable prospects
exponentially.
information allows reps to know more about prospects
before reaching out.
What do I say?
LinkedInās TeamLink helps sales teams ļ¬nd decision
reach higher quality prospects more quickly.
How do I get in?
the right prospect.
Whoās the right person?
LinkedIn for Business | 29
30. 05
Identify and engage
the best prospects
Finding the right person is half the battle, and
LinkedIn streamlines that process to make sales
professionals with a fast and easy way to identify
people simultaneously cast a wide net and
pinpoint the right person to talk to.
In addition to searching, sales professionals can
identify new prospects. These insights about
discussion with a potential customer.
LinkedIn members are
purchasing decision-makers
7.9M
3.9M
LinkedIn is fundamentally transforming
the way the world works and the way
companies do business. The stats speak
LinkedIn for Business | 30
31. 05
Sales is a team sport
powerful team sport. Through LinkedIn, a sales
networks can help teams reach new people and
open new doors.
hidden connections to ļ¬nd the best path to
higher quality prospects more quickly. By instantly
broadening a sales professionalās network to
exponentially increase the number of reachable
team, helping you focus on the best prospects.
āThe best reps are not just present in
social media, they position themselves as
networks.ā
Sales Executive Council
āThe B2B social buyer relies on social
media and online communities during the
purchase process.ā
ITSMA
āEffective use of sales intelligence
increases revenue productivity per sales
rep by 17%.ā
CSO Insights
LinkedIn for Business | 31
32. 05
Scalable social
selling
day for prospecting and networking, but only
scalable social selling programs. With enterprise
program across their company with conļ¬dence.
coaching opportunities.
Insights
Sell with social sales intelligence
Discovery
Engagement
Get in touch with decision makers
Everywhere
LinkedIn for Business | 32
33. 05
With 400 employees
worldwide, Eloqua
has grown steadily since it was
insights that inform marketing and
by 25% and reduced cycle times by
exceeding their quotas.
āLinkedIn Sales Navigator is the
best tool that our sales team has
for our social and target account
selling initiative.ā
Dennis Dresser
its new customer
accurate information about prospects
and shorten sales cycle times.
LinkedInās TeamLink also enables
them to expand the power of sales
team connections and helped raise
from 20% to 50%.
āLinkedIn Sales Navigator has
enabled our sales organization to
conduct prospecting faster and
more precisely. The net result is a
higher quality pipeline, which helps
us capture a greater share of our
marketplace.ā
Eric Marcy
The industry
standard for legal,
needed to forge deeper connections
with key decision makers and
enhance prospecting and lead
qualiļ¬cation. They selected LinkedIn
lead qualiļ¬cation, proļ¬ling, and
integration between LinkedIn and
Salesforce enhances their sales
time access to companies, proļ¬les,
āMore than 80 per cent of our
reps found important LinkedIn
information that they would not
have known otherwise because of
LinkedInās seamless integration
with Salesforce.ā
Bob DeSantis
LinkedIn for Business | 33
35. 06
market and sell
LinkedIn has already fundamentally changed how companies ļ¬nd talent. As the three
millions of professional proļ¬les and the graph of how they are connected to each other
will be a critical tool that helps companies succeed at all of them.
Get started today at www.linkedin.com.
LinkedIn for Business | 35
36. List all jobs on LinkedIn to maximize strong talent brand
Maximize recruiters using LinkedIn to ļ¬nd and engage
Hire
06
A checklist to get you started today
Brand, connect and engage your employeeās proļ¬les
your community (see the company page guide book)
Build your presence
Amplify
Market
Encourage sales reps to continue to grow their
professional network and build their professional brand
Gather and contribute insights
Sell
LinkedIn for Business | 36
37. 06
Want more?
Top tips to establish a rock star proļ¬le.
http://learn.linkedin.com/employeeproļ¬le/
index.html
,
which includes 5 Steps to engaging followers.
Sales solutions information.
http://sales.linkedin.com
Employer Brand
for the 5 steps to crafting a highly
social talent brand.
10tips.html
LinkedIn for Business | 37
38. So, thatās it! Ready to get started? Great!
Go to www.linkedin.com to begin
your journey today.
And remember ā weāre always here to help!