Helen Olsen, Managing Editor, UKAuthority and DCLG Local Digital Campaign, gave this presentation at our Really Useful Day for Suppliers, 29 November 2013, in London.
The presentation was about the Local Digital campaign.
2. Survey of 200 individuals carried out July 2013 with responses representing 34.6% of English councils.
Savings
Yes: 60.4%
No:
39.6%
Average savings (above £1,000)
= £1,470,071
3. Digital will….
LGov
Suppliers
91.0%
(100%)
deliver better for less
89.9%
(90.0%)
84.3%
(90.9%)
for citizens
84.2%
(100%)
councils
Help my organisation to
Facilitate service transformation
Make the customer journey better
Help citizens to interact with
…………………………………………………………………………………………………………………………………….
…..
49.4%
49.1%
37.6%
(40.9%)
(68.2%)
(36.3%)
Give equal access to all citizens
Improve accountability to the public
Help to regenerate our local
4. Digital success depends on….
LGov Suppliers
92.7% (100%) Digital leadership within organisation
84.5%
A business case for digital-led change
83.7%
An internal skilled digital resource
81.9% (95.5%) Sharing best practice and
experience
80.3% (95.5%) Leadership across local government
5. Digital barriers….
72.7% - Legacy systems and ICT infrastructure
59.4% - Lack of development funds
50.6% - Culturally uncomfortable
49.7% - Unwillingness to change / noncooperation
43.0% - Lack of leadership
6. Suppliers’ view on digital barriers….
100% - Culturally uncomfortable
86.4% - Legacy systems and ICT infrastructure
81.8% - Unwillingness to change / noncooperation
77.3% - Inflexible procurement processes
76.2% - Lack of leadership (senior
management /
elected councillors)
76.2% - Lack of in-house digital skills
7. Immediate Campaign themes
• Procurement frameworks both speed implementation and
reduce the costs of new technology
• Standards for integration and data sharing will enable the
joining up of public services
• Sharing of learning, exemplars, case studies and service
delivery will accelerate benefits
• Digital skills are needed across front line services
• Agile and innovative approaches are prerequisite in a fast
moving digital world
• Community of Digital Thought Leaders will inspire digital
ambition and provide leadership
8. 30,250 decision makers and influencers across central
and local government, police, fire, health and ancillary
services.
9. Channels - the Interface (‘API’) between
Central & Local Government
DCLG ‘Really Useful Days’ and other national seminar programmes
aimed at practitioners, senior management and specific audience segments
DCLG website and DCLG newsletter
DCLG Central Links engaging central and local government in end-to-end
public services; driving take-up of GDS products and skills across local
government
UKA dedicated Campaign news and video news web channel
UKA Campaign newsletter
UKA webcasts - virtual debate and case study
UKA CEO and thought leader round table dinners, briefings and
debates
Community of sector influencers and thought leaders
Social media channels
Time to Talk Supplier insight, education and engagement events