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4Local, Social and Mobile Marketing Solutions
The Holidays Can Make Or
Break Your Year

19.4%
of Retail Sales Are During the Holidays

4Local, Social and Mobile Marketing Solutions
In Some Verticals It’s 40% !!
Annual Revenue

Holidays (30 days)

The other 330 days

Revenue Per Day

Holidays (30 days)

The other 330 days

4Local, Social and Mobile Marketing Solutions
Luckily You Are Not Too Late…
If You Act Now
“Nothing makes a
person more
productive than the
last minute.”
- Unknown

4Local, Social and Mobile Marketing Solutions
Marketing is More Effective Than
Advertising
Marketing

Advertising

4Local, Social and Mobile Marketing Solutions
Local Marketing Is Effective

4Local, Social and Mobile Marketing Solutions
Marketing

vs.

Advertising

Long Term

Short Term

Cost-Effective

Expensive

Grows in Value Over Time

Proportional to What You Pay

Engages Customers

Interrupts Customers

Awareness and Loyalty

Only Awareness

In this case, “Short Term” is helpful
4Local, Social and Mobile Marketing Solutions
The Best Approach With Limited Time Is …
A mix of quick hit marketing wins:
Online local directories, email marketing, word of
mouth and social media

&
a little advertising:
Ads within newspapers and phonebooks,
PPC campaigns and local radio advertisements

4Local, Social and Mobile Marketing Solutions
Start With Search: During the Holidays
Local Search Explodes With Activity

• New tourists visiting
• People buying goods and dining out in an
unfamiliar city
• People looking for places to eat, drink or be
merry
4Local, Social and Mobile Marketing Solutions
Quick Hit Marketing Win #1: Clean Up
Your Presence Online
Directory Profiles Missing Basic Brand Information

43%

Wrong Address

37%

Wrong Name
Go To a
Competitor

0.0%

15.1%

10.0%
Missing / Wrong Address

20.0%

30.0%

Missing / Wrong Name

40.0%

50.0%

Customers Who Would
Look for Another Merchant

50% of Local Searches Are On Directories and Mobile Apps
4Local, Social and Mobile Marketing Solutions
Run a Free Report
at
http://localvox.com/free-report/

See If Your Business Is
Listed

Go Now Before You Lose
More Business
4Local, Social and Mobile Marketing Solutions
Quick Hit Marketing Win #2: Claim
Your Google+ Local Page

Google+ Local is on 83% of local searches
4Local, Social and Mobile Marketing Solutions
It’s Your Brand – Make It Sing On Google +
• Good
categories for
search
• Photos
• Description

• Updates
• Reviews
• Events
4Local, Social and Mobile Marketing Solutions
The Google+ Local Claiming Process
• If you are lucky…
 You will get a verification phone
call during claiming  Instant
Verification

• Otherwise
 They will mail you a postcard
with your pin  2-3 weeks
4Local, Social and Mobile Marketing Solutions
Google+ Local is So Important …

4Local, Social and Mobile Marketing Solutions
What About?
Only 2% of Local Businesses Think Pay Per Click is
Effective!!!

Adwords may work for some businesses, but for
most it is too expensive and drives too little value:
• You are competing with bigger organizations
for search terms
• There is not enough volume to optimize well
• Your website doesn’t convert well enough
• Your mobile experience doesn’t convert
4Local, Social and Mobile Marketing Solutions
Quick Hit Marketing Win #3:
Improve Your Social Reputation
• What to do right now?
Respond to every negative
review
Respond to every positive
review and thank them
Build a plan for encouraging
positive reviews in-store

• Why do this today?
4Local, Social and Mobile Marketing Solutions
79% of consumers trust online
reviews as much as personal
recommendations

4Local, Social and Mobile Marketing Solutions
4Local, Social and Mobile Marketing Solutions
4Local, Social and Mobile Marketing Solutions
4Local, Social and Mobile Marketing Solutions
4Local, Social and Mobile Marketing Solutions
Use Social Inbox To Monitor Social
Media + Reviews

4Local, Social and Mobile Marketing Solutions
The Social Inbox Is Awesome And
Saves You Time!

• LocalVox’s Social Inbox was named one of 25
awesome social media tools you should be
using (socialmediatoday.com – 11/3/13)
4Local, Social and Mobile Marketing Solutions
Quick Hit Marketing Win #4: Publish Your
Events and Sales Everywhere Local
News

Events
News
Deals

Social
Media

Review
Sites*

Email

Email is still the most effective marketing
channel, generating $38 for every $1 spent
4Local, Social and Mobile Marketing Solutions
With an Integrated Marketing
Platform, Publishing Your Posts
Everywhere Is As Easy As Pressing a
Button

4Local, Social and Mobile Marketing Solutions
Quick Hit Marketing Win #5:
Facebook Advertising
• Target by
demographic
• By location
• A small spend
goes a long way
to get followers
(spend $50-200)

4Local, Social and Mobile Marketing Solutions
Quick Hit Marketing Win #6: Mobile
Deal Targeting
Now you can attract your most likely customers as they walk, drive or ride
past your local business. MobileCast delivers targeted offers to their
mobile phones, iPads and other devices in their mobile apps

•

Mobilecast is 100% opt-in,
privacy-friendly ads that run on
mobile apps

•

People opt in to hear from brands
and organizations they like
without leaving the app they’re on

•

You only pay for verified signups never for wasted clicks or
impressions
4Local, Social and Mobile Marketing Solutions
Get Your Marketing in Order
• Convert 1-time
customers into
lifelong
relationships
Social media
Email
Review sites

• Leverage your busy
season to create
2014 success!

4Local, Social and Mobile Marketing Solutions
And Now That You Are Going to Be So
Busy During the Holidays …

4Local, Social and Mobile Marketing Solutions
Holiday Marketing Recap
 Incorporate a mix of marketing & advertising
 Claim your Google + profile
 Use multiple mediums and outlets to spread
your message

4Local, Social and Mobile Marketing Solutions
•
•
•
•

• Social Media Listening
• Facebook, Twitter &
LinkedIn posting
• Review Monitoring

Google+Local
Local Directories
Organic Search
Website Optimization

• Mobile Websites
• Mobile Deal
Targeting
• Mobile Search

Integrated
Local
Marketing

• Deal Publishing
• Syndication
• Performance
Tracking

• Content Publishing
• Publisher syndication
• Engagement Tracking

• Website SEO
• Link Building
• Content Updates

• Newsletter Publishing
• Social CRM
• List Building

4Local, Social and Mobile Marketing Solutions
Your Marketing
Before the Holidays

Your Marketing in
the New Year

4Local, Social and Mobile Marketing Solutions
4Local, Social and Mobile Marketing Solutions
4Local, Social and Mobile Marketing Solutions

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Holiday marketing quick hits

  • 1. 4Local, Social and Mobile Marketing Solutions
  • 2. The Holidays Can Make Or Break Your Year 19.4% of Retail Sales Are During the Holidays 4Local, Social and Mobile Marketing Solutions
  • 3. In Some Verticals It’s 40% !! Annual Revenue Holidays (30 days) The other 330 days Revenue Per Day Holidays (30 days) The other 330 days 4Local, Social and Mobile Marketing Solutions
  • 4. Luckily You Are Not Too Late… If You Act Now “Nothing makes a person more productive than the last minute.” - Unknown 4Local, Social and Mobile Marketing Solutions
  • 5. Marketing is More Effective Than Advertising Marketing Advertising 4Local, Social and Mobile Marketing Solutions
  • 6. Local Marketing Is Effective 4Local, Social and Mobile Marketing Solutions
  • 7. Marketing vs. Advertising Long Term Short Term Cost-Effective Expensive Grows in Value Over Time Proportional to What You Pay Engages Customers Interrupts Customers Awareness and Loyalty Only Awareness In this case, “Short Term” is helpful 4Local, Social and Mobile Marketing Solutions
  • 8. The Best Approach With Limited Time Is … A mix of quick hit marketing wins: Online local directories, email marketing, word of mouth and social media & a little advertising: Ads within newspapers and phonebooks, PPC campaigns and local radio advertisements 4Local, Social and Mobile Marketing Solutions
  • 9. Start With Search: During the Holidays Local Search Explodes With Activity • New tourists visiting • People buying goods and dining out in an unfamiliar city • People looking for places to eat, drink or be merry 4Local, Social and Mobile Marketing Solutions
  • 10. Quick Hit Marketing Win #1: Clean Up Your Presence Online Directory Profiles Missing Basic Brand Information 43% Wrong Address 37% Wrong Name Go To a Competitor 0.0% 15.1% 10.0% Missing / Wrong Address 20.0% 30.0% Missing / Wrong Name 40.0% 50.0% Customers Who Would Look for Another Merchant 50% of Local Searches Are On Directories and Mobile Apps 4Local, Social and Mobile Marketing Solutions
  • 11. Run a Free Report at http://localvox.com/free-report/ See If Your Business Is Listed Go Now Before You Lose More Business 4Local, Social and Mobile Marketing Solutions
  • 12. Quick Hit Marketing Win #2: Claim Your Google+ Local Page Google+ Local is on 83% of local searches 4Local, Social and Mobile Marketing Solutions
  • 13. It’s Your Brand – Make It Sing On Google + • Good categories for search • Photos • Description • Updates • Reviews • Events 4Local, Social and Mobile Marketing Solutions
  • 14. The Google+ Local Claiming Process • If you are lucky…  You will get a verification phone call during claiming  Instant Verification • Otherwise  They will mail you a postcard with your pin  2-3 weeks 4Local, Social and Mobile Marketing Solutions
  • 15. Google+ Local is So Important … 4Local, Social and Mobile Marketing Solutions
  • 16. What About? Only 2% of Local Businesses Think Pay Per Click is Effective!!! Adwords may work for some businesses, but for most it is too expensive and drives too little value: • You are competing with bigger organizations for search terms • There is not enough volume to optimize well • Your website doesn’t convert well enough • Your mobile experience doesn’t convert 4Local, Social and Mobile Marketing Solutions
  • 17. Quick Hit Marketing Win #3: Improve Your Social Reputation • What to do right now? Respond to every negative review Respond to every positive review and thank them Build a plan for encouraging positive reviews in-store • Why do this today? 4Local, Social and Mobile Marketing Solutions
  • 18. 79% of consumers trust online reviews as much as personal recommendations 4Local, Social and Mobile Marketing Solutions
  • 19. 4Local, Social and Mobile Marketing Solutions
  • 20. 4Local, Social and Mobile Marketing Solutions
  • 21. 4Local, Social and Mobile Marketing Solutions
  • 22. 4Local, Social and Mobile Marketing Solutions
  • 23. Use Social Inbox To Monitor Social Media + Reviews 4Local, Social and Mobile Marketing Solutions
  • 24. The Social Inbox Is Awesome And Saves You Time! • LocalVox’s Social Inbox was named one of 25 awesome social media tools you should be using (socialmediatoday.com – 11/3/13) 4Local, Social and Mobile Marketing Solutions
  • 25. Quick Hit Marketing Win #4: Publish Your Events and Sales Everywhere Local News Events News Deals Social Media Review Sites* Email Email is still the most effective marketing channel, generating $38 for every $1 spent 4Local, Social and Mobile Marketing Solutions
  • 26. With an Integrated Marketing Platform, Publishing Your Posts Everywhere Is As Easy As Pressing a Button 4Local, Social and Mobile Marketing Solutions
  • 27. Quick Hit Marketing Win #5: Facebook Advertising • Target by demographic • By location • A small spend goes a long way to get followers (spend $50-200) 4Local, Social and Mobile Marketing Solutions
  • 28. Quick Hit Marketing Win #6: Mobile Deal Targeting Now you can attract your most likely customers as they walk, drive or ride past your local business. MobileCast delivers targeted offers to their mobile phones, iPads and other devices in their mobile apps • Mobilecast is 100% opt-in, privacy-friendly ads that run on mobile apps • People opt in to hear from brands and organizations they like without leaving the app they’re on • You only pay for verified signups never for wasted clicks or impressions 4Local, Social and Mobile Marketing Solutions
  • 29. Get Your Marketing in Order • Convert 1-time customers into lifelong relationships Social media Email Review sites • Leverage your busy season to create 2014 success! 4Local, Social and Mobile Marketing Solutions
  • 30. And Now That You Are Going to Be So Busy During the Holidays … 4Local, Social and Mobile Marketing Solutions
  • 31. Holiday Marketing Recap  Incorporate a mix of marketing & advertising  Claim your Google + profile  Use multiple mediums and outlets to spread your message 4Local, Social and Mobile Marketing Solutions
  • 32. • • • • • Social Media Listening • Facebook, Twitter & LinkedIn posting • Review Monitoring Google+Local Local Directories Organic Search Website Optimization • Mobile Websites • Mobile Deal Targeting • Mobile Search Integrated Local Marketing • Deal Publishing • Syndication • Performance Tracking • Content Publishing • Publisher syndication • Engagement Tracking • Website SEO • Link Building • Content Updates • Newsletter Publishing • Social CRM • List Building 4Local, Social and Mobile Marketing Solutions
  • 33. Your Marketing Before the Holidays Your Marketing in the New Year 4Local, Social and Mobile Marketing Solutions
  • 34. 4Local, Social and Mobile Marketing Solutions
  • 35. 4Local, Social and Mobile Marketing Solutions

Notes de l'éditeur

  1. This is the new word of mouth. There is no disputing it.