4. 4
Not Just Lower Cost and Risk but Increase Revenue
The Business Drivers
Lower
Operational
Costs
Increase
Revenue
Reduce
Risk
5. 5
The Operational Challenges
Data Growth
+40%
Shrinking
Backup
Windows
Resources
Unable to
Keep Pace,
TCO Too High
Recoveries
Take
Too Long,
Not Reliable
6. 6
Legal & Regulatory Requirements
• Legislation broken down by Personal Data Laws, Corporations
Act, Tax Law and Regulations such as Sarbanes Oxley, C-Sox, K-
Sox, J-Sox
• Includes data encryption, data residency, data sovereignty, off
shoring, cross boarder data transfers, disaster recovery,
business continuity, disclosure, data retention, personal data
protection
8. 8
Managing Different Workloads
ADVANCED
DATA SERVICES
SIMPLE
DATA SERVICES
Transaction
Processing
Online
Archive
VM
Infrastructure
Decision
SupportFull Motion Video
High
Performance
Computing
Web
Content
Content
Management
IT
Applications
Storage
As-A-Service
Home
Directories
Email
Application
Development
Tech
Apps
9. 9
Availability, Replication, Backup and Archive
Data Protection Continuum
SnapshotReplicationAvailability Backup Archive
Zero Seconds Minutes Hours
Complementary Tiers to Meet Any
Recovery Requirement
10. 10
DATA CENTER
VM VMVM
Data Protection for a New IT Reality
VM VM VM
PUBLIC CLOUD
Application Resiliency
Commodity Hardware / DAS Storage Arrays & Data Protection Appliances
VPLEX
Data
Domain
Avamar
Recover
Point
VNX IsilonVMAX XtremIO
Storage System Resiliency
Different Mechanisms Tied Together Through Orchestration
Hybrid
11. 11
Tape Centric with Disk Disk Centric
Data Protection as a Service Data Management as a ServiceBackup as a Service
Backup and Archive to Tape
Transforming Ahead Of The Waves
14. 14
IT Must Be Responsive To Data Owners
Application
Owners
IT Team
Gap Is Created
When IT Team
And Data Owners
Are Not Aligned
15. 15
Avoid The Accidental Architecture
Application
Owners
IT Team
The Right
Architecture Can
Bridge This Gap
16. 16
DATA SOURCE INTEGRATION
Virtual & Physical, Applications, Primary Storage
PROTECTION STORAGE
Consolidated Pools Of Storage For Data Protection
Protection Storage Architecture
D ATA M A N A G E M E N T S E R V I C E S
Policy & Storage Management, Monitoring, Analytics, Discovery
19. 19
Data Protection as a Service
Data Management
Protection
Storage
Primary
Storage
Services Expand To Availability, DR, Archive and More
Policy Reporting Catalog
Backup
ArchiveDisaster
Recovery
Availability
Services
20. 20
Data Management as a Service
Data Management
Backup
ArchiveDisaster
Recovery
Availability
Protection
Storage
Primary
Storage
Cloud Enabled, Enhanced Metadata and Active Copy Management
Metadata Analytics
Extracting
Additional
Value
Test & Dev
Services
Policy Reporting Catalog
23. 24
Introduction
Jonathan Pannell – 0407 732 000 – jpannell@au.logicalis.com
A Bit About Me?
• Not Dennis Dastoor (congrats on the baby boy!)
• Over 20 years in the ICT industry
• Had roles in Technical, Solution Architecture, CTO Sales and
Leadership
• Data Centre has been my core focus in the last 10 years
• Built one of QLD’s first integrated practices merging
availability, platform and recoverability
• Helped solved problems for the small to very large organisations
across APAC
• Work very closely with EMC and share the vision
• Love to cook-to-eat and don’t mind a beer….
25. 26
Logicalis’Approach to Backup
Business-focussed
Built on SLAs,
including committed
recovery times for
restoration.
Operational efficiency
Focus staff on “core” IT
projects. Optimised
processes around backup
and recovery.
Needs->technology
alignment
Reduced Risk
Out monitoring and
management processes
ensure that backups are
monitored and data is
secure.
Single integrated solution. Single integrated support. Pain free
Backup agents, media servers, management & master servers, disk staging, libraries, off-siting
26. 27
As data grows, traditional backup fails
Media purchases
Offsite tape handling and
holding
Tape and library upgrades
Media migrations
Requirements to keep
more information longer
Media deterioration
Losing tapes poses a
security risk (remote
offices)
Constant troubleshooting
Limited IT staff at remote
offices
Reliable reporting
Not meeting backup
windows
Cannot provide adequate
restore levels
Reliability of tape
infrastructure
Inability to back up remote
offices effectively
Performance Cost Management and Security
28. 29
Backup as a Service – Corporate Edition
Provisioning of backup
services protecting client
on-premise data directly to
the Logicalis Cloud for a
minimum period of thirty-
one (31) days.
Combined with proactive
24x7 monitoring and service
management.
Optional Tape-out service
for long-term retention
29. 30
Backup as a Service – Enterprise Edition
Provisioning of backup
infrastructure on client
premises with local
de-duplication and retention
of customer’s protected
server data for a minimum
period of seven (7) days.
Combined with proactive 24x7
monitoring and service
management.
Optional replication to
Logicalis Cloud and Tape-out
service for long-term retention
30. 31
Backup Portfolio Overview
BaaS Corporate BaaS Enterprise
Designed for small to mid size datasets
With SLA’ based on backup availability &
backup success
Designed for larger datasets (including
datasets with high rate-of-change) with
SLAs focussed on restoration
Monitoring Proactive 24x7 monitoring and management
Infrastructure
Provisioning of backup and restoration
services directly from Logicalis Cloud
Provisioning of local backup infrastructure
and optional data replication to Logicalis
Cloud
Connectivity
Private WAN or Internet VPN connectivity
option
WAN links (where required) for optional
replication
SLA focus Backup availability & backup success Restoration of data.
Penalties Penalties for SLA breaches caused by Logicalis
32. 33
Case Study: ABB Challenges
Legacy Data Center
Environment with File
and applications Server
distributed around the
country
Disparate technologies
that had begun causing
major problems
Volume of tapes meant
data recovery resulted in
downtime and loss of
productivity
Backup SLAs not
being met
34. 35
Case Study: ABB
“
”
Predictable monthly cost
Clear SLAs
Faster server restores
Rapid data restoration
Removal of data protection
in house skill sets
A lot less risk.
The most important thing
for our business is we
have a lot more
confidence in the
reliability of our back-
ups and our ability to
restore the data.
Results
35. 36
Challenges
IT operations run across
four different backup
technology platforms
Data growth – backup
procedures took longer &
backup windows needed
shrinking
Licencing costs and
infrastructure upkeep cost
Scalability
Reliability
37. 38
Case Study: Toyota
“
”
“a more streamlined
approach to data
management”
Greater ability to restore
data
Reduction of
overall backup
costs by 20-30%
Toyota has had servers in the
cloud but we had never put
backup in the cloud. This a
new concept for most
companies and we were glad to
be the first adopters for
something that provides such
transformative and beneficial
effects for the business.
Results
38. 39
Why TMCA chose Logicalis
Clear
SLAs
Standard offering, not
custom-designed
Genuine “as-a-service” financial
model, with reputable vendor
backing
Good relationship established,
preparedness to listen & respond
39. 40
The Tough Questions
“Do you have
SLAs. Are you
meeting them?”
“Can you guarantee
the integrity of
backup data?”
“Do you meet
your backup
window ?”
“Can you meet
RPO/ RTO
objectives?”
“Can you scale to
meet business
growth?”
40. 41
Summary
An OPEX solution to
the backup
challenge
Virtual environments
through to laptops
Scalable, flexible
solutions based
on EMC Avamar
technology
Strict penalty-
backed restoration
SLAs
Backed by our
24x7 Global
Services Centre
Reduced costs and risk
Remove administration
overhead
Hosted, Cloud and
On-Premise options
Full visibility of performance
and usage
41. 42
Next Steps
Backup & Recovery Assessment
Objective review of your backup environment
Summary of findings (backup capacity,
retention periods, unreliable clients, backup
windows)
Recommendations
High-level budget for proposed
improvements