1. Lori Fain * 678-313-9631 * fainga@yahoo.com
985 Coon Creek Road Alto, GA 30510
Professional Summary
Dedicated and focused with administration and customer service specialist with over 28 years of
proven success. Proven success in customer service, office operations, reported and project
administration. Self driven attitude with superb skills in multi-tasking and communications
that are effective at dealing with people at all professional levels
Skills_______________________________________________________________________
____________
 Type 50 wpm/10,000 #/key
 MS Works Excel Word &
XB
 Windows 7
 Windows 8
 JD Edwards AS-400
 OMD
 E- Automate
 Accounts Receivables
 Office equipment
 Time Management
 Scheduling
 Client Relations
Education
 Northeastern High School * Elizabeth City, NC * High School Diploma
Employment
History_____________________________________________________________________
Neopost Southeast District * 7/28/ 2003 - 11/3/2014 3435 Breckenridge Blvd Suite 100 *
Duluth GA 30096 * 770-717-8999
I was in charge of the receptionist area: direct incoming calls and dispersed to the appropriate
departments, managed mail incoming and outgoing, prepared deposits and filing. Was promoted
to Order Processing and also handled the Supply Orders. Customer Care Specialist included:
provide service to clients with ordering equipment, supply orders, installations, scheduling,
dispatch service orders, and cancellations. Additional duties: entering new equipment in the
database, accounts receivables: processed and posted credit card payments and handled supply
returns to be evaluated and credited.
Southeastern Freight Lines * 3/5 2004-12/18/2010 (part-time job from 5:30 – 11:00)
3655 Windsor Park Dr, Suwannee GA 30024 * 770-932-7160
Logistic Freight Line-Order Entry & Dispatch: Enter daily bills; scan all incoming bills to the
corporate office. Assisted with dispatch and dispersing daily manifests & safety plaques to be
given to the evening truck drivers; Process and filed monthly logs of truck drivers.
Multi-User Solutions / Symbiat, Inc * 9/5/2000 – 77/22/2003
4920 Avalon Ridge Pkwy Suite 600, Norcross GA 30071 * 770-698-6999
I was in charge of the receptionist area. Greet visitors and handled multi-telephone. Distribute
incoming mail and prepare outgoing mail. Prepare daily checks to be deposited each day. I was
promoted to the Call Coordinator Center for computer software call center to dispatch service
calls for software technicians to assist clients. Assisted clients with billing and credits for
services perform. Invoiced closed and non-billable service calls and processed credit cards.
Miles & Reese LLC * 3/1997-9/2000
4360 Chamblee Dunwoody Rd Suite 400, Duluth GA 30341 * 404-457-7000

2. I was in charge of the receptionist area. Greet visitors and managed multi-telephone. Distribute
incoming mail and prepare outgoing mail. In charge of ordering office supplies; made copies,
filed, assisted with real estate closings, prepare paperwork and faxes; prepare wills and other
documents. Prepare lawyers and clients with refreshments for meetings.