1. Lorna J Knight
10 Randall Rouse Rd, Hattiesburg, MS 39401 | C: 601-818-2503 | Lorna.Knight777@gmail.com
CAREER PROFILE
Experienced test project managerand IT professional with a proven track record fostering dynamic growth and
increasing organizational efficiency. Ability to develop and implement feasible timelines and budgets, along with
a capability to effectively lead cross-functional teams toward expanded opportunities and services. Managed and
supervised end-to-end Testing/QA activities using an Onshore/Offshore staffing model across multiple projects
for Fortune 100 organizations in industries such as Defense, Government, eCommerce, Communications,
Utilities, Energy, and Banking/Finance. Seeking a management role to apply strong project management and
software development/test/quality assurance skills to the growth of a top defense/aerospace firm.
AREAS OF EXPERTISE
 Software Quality Assurance
 Project Management
 SEI-CMM Methodology
 Total Quality Management
 Web Based Testing
 Quality Assurance
 Client Server
 QA/Test Management
 Software Development
 Test Automation
 Research and Development
 Performance Testing
PROFESSIONAL EXPERIENCE
CAPGEMINI CONSULTING LTD., Atlanta, GA October 2011 to Present
QA/Test Project Manager
 Utilize expertise to assess, develop, and implement test techniques that improve productivity, streamline
processes, mitigate risks, and increase cost savings
 Initiate, plan, execute, and manage test projects and programs in a complex matrix organization from start to
close
 Proactively identify business opportunities, build client relationships across locations, and lead recruitment
DELOITTE CONSULTING, Atlanta, GA September 2008 to October 2011
Senior Test Consultant
 Established Test Methodologies, Process, Monitor & Control of QA activities, Capture & Availability of
Metrics for QA practice and their continuous improvement
 Reduced overall costs by automating functional tests, developing automation test scripts, implementing
automation framework enhancements, and executing automated test cases
 Consulted clients on test management to determine their technical issues and recommend solutions
 Advised clients on testing methodology and cross-industry supported tools for a variety of platforms
BEARING POINT CONSULTING, Hattiesburg, MS November 2006 to September 2008
Delivery Center Test Manager
 Managed multiple test web-based projects, produced QA standards, managed software development, created
testing templates, monitored compliance standards, established test case and defect reporting guidelines
 Developed QA/Testing course material for training in manual testing, automated functional testing
(QuickTest Pro) and performance testing (LoadRunner)
 Pioneered multiple productivity improvements by automating test validation, test data generation, defect
prevention, and metrics dashboard
 Consulted at client locations, leading a team to successfully develop implementation ideas that improve
automated processing and test coverage

2. LORNA J. KNIGHT Resume, Page 2
Lorna.Knight777@gmail.com
BELLSOUTH, Atlanta, GA February 2006 to November 2006
Senior Software Engineer (Contractor)
 Managed VoIP test effort using Quality Center (Mercury Interactive) for requirements traceability, test case
generation, execution, and defect management
 Developed use cases, test plans, manual test cases and test reports for VoIP
 Analyzed, designed, coordinated and supervised software system development to form a basis for the solution
of information processing problems
 Tested new programs to ensure that logic and syntax are correct, and that program results are accurate while
assisting junior programmers with programming assignments
COX COMMUNICATIONS, Alpharetta, GA August 2004 to February 2006
Senior Software Engineer (Contractor)
 Managed test web-based projects, performed manual, automated and load testing Mercury Interactive tools
 Developed use cases, test plans, test cases and test reports using RUP methodology
 Communicated with engineers and technical support staff regarding programming needs and performance
VCG SOFTWARE, Alpharetta, GA February 2004 to July 2004
Senior Software Engineer
 Developed test plans, test specifications, test reports and manual test cases (20% automated and 80% manual)
 Evaluated tools for software development (defect tracking and test automation)
 Mentored software testers in test automation
GEORGIA DEPARTMENT OF LABOR, Atlanta, GA February 2003 to January 2004
Test Specialist (Contractor)
 Developed and executed LoadRunner test scripts and manual test cases
 Analyzed and selected new technology required for expanding computing needs throughout the organization
 Produced course materials for LoadRunner, Quality Assurance, and Testing classes for over 100 students
KNOWLEDGESTORM, INC., Alpharetta, GA November 2001 to October 2002
Quality Assurance/Test Manager (Search Engine)
 Developed and integrated Help Desk Support processes through defining processes, creating an FAQ library,
routing support issues, modifying defect tracking systems, and analyzing customer complaint reports
 Reduced turnaround times by 60% and costs by 50% through automating all functionality testing
 Supported other QA/Test Engineers with generating test plans, test case development, defect management,
help desk processes, and test automation
Other experiences between January 1994 to November 2001 include Quality Assurance/Test Manager for Pivotal
Corporation, Quality Assurance/Test Manager for nextHR.com, Senior Lead Engineer for Motorola Platform
Software Division,Application Systems Consultant forNetwork Controls International, and Computer Systems
Engineer for Corning Telecommunications.
Defense/Aerospace Professional Experience
Northrop Grumman., Pascagoula, MS October 2008 to December 2008
Performance Test Manager (BearingPoint Consultant)
 Successfully managed and implemented a Business Data Warehouse environment within the Northrop
Grumman Ship Building sector where the client can retrieve reports and extracts for conducting and managing
Ships daily operations.
 The Business Data Warehouse project was maintained on an Oracle relational database that utilized
Informatica to manage the ETL process and workflow, and Business Objects and Crystal Reports to access
the front-end Web GUI. Responsible for Designing performance testing training curricula and conducted
classes for Northrop Grumman software engineers
 Performance test scenarios were created, executed, and tracked using Mercury LoadRunner 9.1.
 Performance defects were tracked to resolution using Mercury Quality Center 9.2.

3. LORNA J. KNIGHT Resume, Page 3
Lorna.Knight777@gmail.com
United Technologies – Sikorsky Aircraft Division, Bridgeport, CT January 1992 to December 1993
Software Engineer
 Performed system engineering, software quality assurance, software testing, and software development in
support of navigational control systems panel
 Documented system and software requirements flowcharts using MS Visio
 Developed code in C, C++ and assembly
 Conducted design and code reviews
 Participated in control board meeting
 Audit software test executions
 Responsible for analysis and establishment of documentation standards for the full lifecycle of software
development based on MIL-STD-498
General Dynamics – Electric Boat Division, Groton, CT January 1989 to December 1991
Electrical Engineer (Research and Development)
 Designed VLSI circuits for submarine control systems
 Developed algorithm using Fourier analysis to immediately supper impose noise cancelling effect on sound
waves generated to reduce noise signature
 Designed and developed software using C, C++ and assembly for several prototype navigational control and
sonar systems
NASA – Marshall Space Flight Center, Huntsville, AL June 1980 to August 1980
Internship, Chemist (Student at Oakwood College) January 1981 to March 1981
 Functioned as a quantitative and qualitative chemist
 Worked with chemist in analyzing Space Shuttle metallic engine elements
EDUCATION AND TRAINING
Degree College/University GPA Graduation
MBA RensselaerPolytechnicInstitute
Troy, NY
3.8 1992
MS Electrical Engineering Universityof Florida
Gainesville,FL
3.7 1989
BS Mathematics/Electrical Engineering SavannahState University
Savannah,GA
4.0 1987
BA Chemistry OakwoodUniversity
Huntsville,AL
3.5 1982
CERTIFICATIONS:
CSTE (Certified Software Tester) PMP (Project Management Professional) HP Quality Center
HP QuickTest Pro (QTP) HP LoadRunner Engagement Mgmt
CORECOMPETENCIESINCLUDE
Software Development Test Program Management Project Management
SW Development Lifecycle Test Strategizing, Planning & Exec Software Testing Lifecycle
Agile Methodologies Defect Prevention Functional Test Automation
Emerging Technologies Process Improvement Performance Testing
CMM Key Practices ISO 9000 and ISO 9002 IEEE Standards
Risk Management IV&V Marketing / Proposal Response

4. LORNA J. KNIGHT Resume, Page 4
Lorna.Knight777@gmail.com
System: Windows,UNIX, VMX, OS/2, Linux, Novell NetWare
Languages: C, Turbo C, C++, Pascal, Assembly, XML, XSL, HTML, ASP, SQL, Visual Basic, Java, JavaScript,
JavaBeans,Visual Basic, CSS, ISS, TSL (Test Scripting Language)
Test Tools: HP Application Lifecycle Management (Test Director, Quality Center), HP QuickTest Pro, HP LoadRunner,
Performance Center, Rational DOORS, BTree Test Automation, WinRunner
Databases: SQL, Oracle, DBAccess
Tools: Microsoft Office, Microsoft Project, Lotus Notes,Ghost, CADRE FrameMaker,MKS, StarTeam,Visual
SourceSafe
Controllers: 80X86, 6800, 8051, 1553