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Alice: There is no use trying.
         One canā€™t believe in impossible things.


 The Queen: I dare say you havenā€™t had much practice.
When I was your age, I always did it for half an hour a day.
    Why, sometimes Iā€™ve believed in as many as six
         impossible things before breakfast.
WHY ALICE CAN TEACH US A THING
The Queen: Itā€™s a poor sort of memory
     that only works backward.
                                        OR TWO ABOUT MARKETING
                                        In 1865, a mathematician/logician by the name of Lewis Carroll decided to
                                        take a crack at writing and ended up penning an innocent childrenā€™s tale
                                        that has become a literary classic. Aliceā€™s Adventures In Wonderland
                                        has grown in stature over time because it improbably bends creativity,
                                        wit and logic in directions that, on the surface, seem inconsequential and
                                        nonsensical. But Alice is ultimately much deeper, on many levels, than
                                        simply entertainment for children.

                                        As a matter of fact, Alice has a great deal to teach us about marketing.

                                        Think about it. It can be argued that marketing professionals daily encounter
                                        many of the same challenges Alice faced when falling down a dark rabbit
                                        hole, trying to make sense of impossible situations, searching for meaning in
                                        a sea of illogic, attempting to reason with unreasonable authority figures,
                                        and looking for ways to help people who donā€™t fully realize they need help,
                                        nor appreciate it when they receive it.

                                        Sounds like a typical day in the marketing department to us.

                                        Alice In Wonderland is a different kind of childrenā€™s book. When
                                        viewed afresh through the eyes of a different kind of ad agency, it becomes
                                        an important learning resource for marketers.
March Hare: You should say what you mean.


        Alice: I do; at least -- at least I mean what I say
              ā€“ thatā€™s the same thing, you know.
                                                                       HOW LOVE SCOTT IS A DIFFERENT
Mad Hatter: Not the same thing a bit! Why, you might just as           KIND OF AD AGENCY AND WHY YOU
well say that, ā€œI see what I eatā€ is the same as ā€œI eat what I see.ā€
                                                                       SHOULD CARE
                                                                       Arenā€™t all ad agencies pretty much alike? They all provide pretty much the
March Hare: You might just as well say, that ā€œI like what I getā€
                                                                       same services, apply pretty much the same resources to a problem, bring
          is the same thing as ā€œI get what I like.ā€                    pretty much the same level of expertise to the table, and charge pretty much
                                                                       the same way for their services.

The Dormouse: You might just as well say, that ā€œI breathe when         Right?

    I sleepā€ is the same thing as ā€œI sleep when I breathe.ā€
                                                                       Not exactly.

                                                                       In fact, in our case, not even close. Weā€™re very different in some very
                                                                       important ways. Weā€™re different in how we look at things and in how we
                                                                       think. Weā€™re different in how weā€™re structured and how we can react.
                                                                       Weā€™re different in how we relate to our clients and how they relate to us.
                                                                       And weā€™re different in how we charge.

                                                                       Take those Love Scott differences out of the equation and yes, all ad
                                                                       agencies are pretty much alike. But when you take those differences out
                                                                       of the equation, you take Love Scott out of the equation.
Alice: Would you tell me, please, which way
                I ought to go from here?
                                                               IT ALL STARTS WITH HOW AND
The Cat: It depends a good deal on where you want to get to.   WHEN WE THINK
                                                               Strategy is what Love Scott does best.
              Alice: I donā€™t much care where.
                                                               And always does first.


 The Cat: Then it doesnā€™t much matter which way you go.        From the outside, thinking strategically looks a lot like daydreaming.
                                                               Feet on the desk, hands behind the head, staring at the ceiling, mumbling
                                                               to oneā€™s self, launching paper airplanes, doodling. From the doorway it
                                                               may look like daydreaming, but when it happens in a Love Scott office, it
                                                               always results in a well thought out marketing strategyā€¦ one that starts
                                                               with recognizing realities and moves purposely toward relevance as a goal.
                                                               Relevant positioning in the marketplace, relevant brand development,
                                                               relevant messaging and relevant delivery channels.

                                                               If the goal is just to be clever, it probably isnā€™t going to be relevant. If it isnā€™t
                                                               relevant, it isnā€™t strategic. If it isnā€™t strategic, it wasnā€™t developed by us.

                                                               Because strategy is what we do best. And it always comes first.
Alice: Iā€™ve had nothing yet, so I canā€™t take more.   THE IMPORTANCE OF HAVING BEEN
                                                     AROUND THE BLOCK A FEW TIMES
  Mad Hatter: You mean you canā€™t take less;          Someone once said, ā€œExperience is the best teacher.ā€ We think theyā€™re
   itā€™s very easy to take more than nothing.         onto something.

                                                     Weā€™ve been in the marketing business for more than 40 years now. In that
                                                     time, weā€™ve seen a lot, heard a lot, tried a lot, experienced a lot, failed a lot,
                                                     succeeded a lot, and, most importantly, learned a lot.

                                                     We bring the positive results of all that experience to every
                                                     marketing challenge.

                                                     Weā€™re certainly not the only ad agency with experience, but what makes
                                                     us a different kind of ad agency is how we use our experience to guide our
                                                     clients toward totally new and unique approaches. Experience breeds
                                                     confidence. We dare to be boldā€¦ to step beyond the tried and true and
                                                     reach for the marketing stars.

                                                     Itā€™s just one of the advantages to having been around the block a few times.
The Duchess: Be what you would seem to be ā€“ or, if youā€™d
   like it put more simply ā€“ Never imagine yourself not to
                                                                THAT THING THATā€™S BEEN
  be otherwise than what it might appear to others that what
                                                                FOLLOWING US AROUND IS
you were or might have been was otherwise than what you had
                                                                OUR REPUTATION
     been would have appeared to them to be otherwise.          We have the feeling weā€™re being followed. And we are.

                                                                Itā€™s not possible to work in the marketing arena for 40 years without leaving
   Alice: I think I should understand that better if I had it   some footprints. Those tracks in the sand turn out to be your reputation.
                                                                Weā€™re proud of the trail weā€™ve left. In fact, after 40 years, our reputation is
    written down: but I canā€™t quite follow it as you say it.
                                                                one of the things weā€™re proudest of.

                                                                Over the years, many of the brands youā€™ve become most familiar with were
                                                                developed by us. Many of the positioning statements you continue to see
                                                                and hear were created by us. Many of the strategic marketing plans weā€™ve
                                                                implemented are still in use.

                                                                What does that tell you about the work we do?

                                                                Over the years weā€™ve become known for our strategic thinking, recognized
                                                                for our creativity, appreciated for our honesty and integrity, honored for our
                                                                willing hearts, and known for the longevity of our client relationships.

                                                                What does that tell you about the kind of people we are?

                                                                If youā€™re in business long enough to develop a reputation, ours is the kind
                                                                you want following you around.
The Caterpillar: What size do you want to be?       BIGGER ISNā€™T ALWAYS BETTER
                                                    The larger the army, the slower it moves.
     Alice: Oh, Iā€™m not particular as to size,
                                                    Thatā€™s a fact. So itā€™s also a fact that sometimes smaller is better. Weā€™re a
only one doesnā€™t like changing so often, you know   different kind of ad agency in that weā€™re smaller and okay with that. There
                                                    are lots of smaller ad agencies, but most of them are not okay with that and
                                                    live for the time when they can be much larger (and as a result, much slower).
                                                    If cumbersome is what you seek, hire a large ad agency. Spend lots of time
                                                    working your way around and through the various layers and empires built
                                                    without regard to responsivenessā€¦ not to mention cost controls. Get used to
                                                    ā€œtaking a meetingā€ whenever you need an answer and whatever you do, donā€™t
                                                    cross the prima donnas in the creative department. Theyā€™re very sensitive.

                                                    Or, you could hire us, a different kind of ad agency. Smaller, more
                                                    responsive, simply an extension of your own company. We havenā€™t
                                                    had a receptionist in our offices for 20 years. When you call us, the
                                                    phone will be answered by whoever hears it ring and reaches for it first.
                                                    Sometimes thatā€™s going to be the president of the company.

                                                    No layers. No empires. No prima donnas. Sometimes smaller is better.

                                                    When it comes to piles of money, however, bigger is almost always better.
A SURPRISE IS ONE THING YOUā€™LL
     The White Queen: Can you do addition?
                                                     NEVER FIND ON OUR INVOICE
Whatā€™s one and one and one and one and one and one
                                                     The most common complaint we hear about ad agencies has to do with how
         and one and one and one and one?
                                                     they charge for their services.

                                                     Not what they charge, but how they charge.
         Alice: I donā€™t know. I lost count.
                                                     One client came to us after complaining that their former agency seemed to
                                                     spend more time figuring out how to charge them than how to help them. No
                                                     matter how good you are, if youā€™re not viewed as bringing value to the table,
                                                     youā€™re viewed as over-charging. Expecting one price and getting invoiced for
                                                     a much different price is not going to be viewed as bringing value to the table.

                                                     Fact: clients hate billing surprises.

                                                     Consequently, so do we. So we virtually eliminated surprises from our
                                                     billing procedure. Charges for all jobs, for all clients, are agreed upon
                                                     upfront, before the work begins. The resulting invoice will always be
                                                     exactly what we agreed upon.

                                                     No more. No less. No surprises. Ever! That definitely makes us a different
                                                     kind of ad agency.
March Hare: Have some wine.
  (Alice looked all round the table, but there was nothing on it but tea.)

               Alice: I donā€™t see any wine.                                  RELATIONSHIPS ARE OUR PASSION
                                                                             Weā€™re a different kind of ad agency because we consider all business
             March Hare: There isnā€™t any.
                                                                             relationships personal.

                                                                             Itā€™s not about the work we do, itā€™s about the people we do it for. So we
Alice: Then it wasnā€™t very civil of you to offer it.
                                                                             donā€™t collect clients like trophies. In fact, we carefully select our clients,
                                                                             with personal chemistry being a huge factor. Our passion is for building
                                                                             quality, long-term, personal relationships with our clients, founded on
   March Hare: It wasnā€™t very civil of you to
                                                                             mutual trust and respect.
       sit down without being invited.
                                                                             We have to like each other as people to succeed as marketing partners.
Public relations
                                                                                                   Public Relations is a critical part of the marketing mix. Many businesses think they need it, but
                                                                                                   most have no clue why. By targeting, researching, listening, sharing, responding and relating,

It all starts with strategy.                                                                       PR helps your target audience better understand you and what you stand for. In other words,
                                                                                                   PR creates awareness and understanding. And that creates relationships with those you hope to
                                                                                                   do business with.
Strategy is king at Love Scott. Smart marketing begins with questions and a single-minded
commitment to discovering the answers. The homework always gets done and a strategic               Our PR services include:
direction is agreed upon before production ever begins on marketing materials. To us, the
                                                                                                       ā€¢ Media Relations                       ā€¢ Employee Relations
big idea is to outsmart the competition, not outspend them.
                                                                                                   	   ā€¢ Investor Relations                    ā€¢ Community Relations
                                                                                                   	   ā€¢ Promotions
relevance marketing
We donā€™t believe in magic. We believe in the power of relevant marketing.

Without relevance, you have nothing. With it, you control the game. Just as creativity alone       inTeractiVe
is not the answer, neither is strategy. But a chemical reaction occurs the moment good             The marketplace continues to change at breakneck speed. So do the rules for operating
creativity fuses with a relevant marketing strategy, and that alone can clear the way to action.   within it. ā€œWho are you?ā€ is no longer a question being answered solely by you. Today, you
                                                                                                   are much more defined by the conversation going on in the marketplace about you, and not
Our relevance marketing services include:                                                          necessarily with you.

  ā€¢ Writing                                  ā€¢ Strategic marketing planning
                                                                                                   Our Interactive services include:
  ā€¢ Design and layout                        ā€¢ Television commercials
                                                                                                       ā€¢ Interactive strategy                  ā€¢ Interactive marketing
  ā€¢ Newspaper ads                            ā€¢ Logos / Corporate Identity
                                                                                                       ā€¢ Web site development                  ā€¢ Social media consulting
  ā€¢ Video presentations                      ā€¢ Radio commercials
                                                                                                       ā€¢ Social media marketing                ā€¢ Search engine optimization
  ā€¢ Marketing consultation                   ā€¢ Sales promotion materials
                                                                                                       ā€¢ Search engine marketing               ā€¢ Email marketing
  ā€¢ Billboards                               ā€¢ Media planning and placement
  ā€¢ Package design                           ā€¢ Magazine ads
  ā€¢ Displays and exhibits                    ā€¢ Market research
  ā€¢ Direct mail                              ā€¢ Product brochures
The Duchess: Youā€™re thinking about something,
   my dear, and that makes you forget to talk.
    I canā€™t tell you what the moral of that is,
         but I shall remember it in a bit.


          Alice: Perhaps it hasnā€™t one.


         The Duchess: Tut, tut, child!
 Everythingā€™s got a moral, if only you can find it.
LoveScott
3737 Woodland Ave, Suite 510
West Des Moines, IA 50266


p. 515.223.1383
f. 515.223.6538

LoveScott.com

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L S A Alice

  • 1.
  • 2. Alice: There is no use trying. One canā€™t believe in impossible things. The Queen: I dare say you havenā€™t had much practice. When I was your age, I always did it for half an hour a day. Why, sometimes Iā€™ve believed in as many as six impossible things before breakfast.
  • 3. WHY ALICE CAN TEACH US A THING The Queen: Itā€™s a poor sort of memory that only works backward. OR TWO ABOUT MARKETING In 1865, a mathematician/logician by the name of Lewis Carroll decided to take a crack at writing and ended up penning an innocent childrenā€™s tale that has become a literary classic. Aliceā€™s Adventures In Wonderland has grown in stature over time because it improbably bends creativity, wit and logic in directions that, on the surface, seem inconsequential and nonsensical. But Alice is ultimately much deeper, on many levels, than simply entertainment for children. As a matter of fact, Alice has a great deal to teach us about marketing. Think about it. It can be argued that marketing professionals daily encounter many of the same challenges Alice faced when falling down a dark rabbit hole, trying to make sense of impossible situations, searching for meaning in a sea of illogic, attempting to reason with unreasonable authority figures, and looking for ways to help people who donā€™t fully realize they need help, nor appreciate it when they receive it. Sounds like a typical day in the marketing department to us. Alice In Wonderland is a different kind of childrenā€™s book. When viewed afresh through the eyes of a different kind of ad agency, it becomes an important learning resource for marketers.
  • 4. March Hare: You should say what you mean. Alice: I do; at least -- at least I mean what I say ā€“ thatā€™s the same thing, you know. HOW LOVE SCOTT IS A DIFFERENT Mad Hatter: Not the same thing a bit! Why, you might just as KIND OF AD AGENCY AND WHY YOU well say that, ā€œI see what I eatā€ is the same as ā€œI eat what I see.ā€ SHOULD CARE Arenā€™t all ad agencies pretty much alike? They all provide pretty much the March Hare: You might just as well say, that ā€œI like what I getā€ same services, apply pretty much the same resources to a problem, bring is the same thing as ā€œI get what I like.ā€ pretty much the same level of expertise to the table, and charge pretty much the same way for their services. The Dormouse: You might just as well say, that ā€œI breathe when Right? I sleepā€ is the same thing as ā€œI sleep when I breathe.ā€ Not exactly. In fact, in our case, not even close. Weā€™re very different in some very important ways. Weā€™re different in how we look at things and in how we think. Weā€™re different in how weā€™re structured and how we can react. Weā€™re different in how we relate to our clients and how they relate to us. And weā€™re different in how we charge. Take those Love Scott differences out of the equation and yes, all ad agencies are pretty much alike. But when you take those differences out of the equation, you take Love Scott out of the equation.
  • 5. Alice: Would you tell me, please, which way I ought to go from here? IT ALL STARTS WITH HOW AND The Cat: It depends a good deal on where you want to get to. WHEN WE THINK Strategy is what Love Scott does best. Alice: I donā€™t much care where. And always does first. The Cat: Then it doesnā€™t much matter which way you go. From the outside, thinking strategically looks a lot like daydreaming. Feet on the desk, hands behind the head, staring at the ceiling, mumbling to oneā€™s self, launching paper airplanes, doodling. From the doorway it may look like daydreaming, but when it happens in a Love Scott office, it always results in a well thought out marketing strategyā€¦ one that starts with recognizing realities and moves purposely toward relevance as a goal. Relevant positioning in the marketplace, relevant brand development, relevant messaging and relevant delivery channels. If the goal is just to be clever, it probably isnā€™t going to be relevant. If it isnā€™t relevant, it isnā€™t strategic. If it isnā€™t strategic, it wasnā€™t developed by us. Because strategy is what we do best. And it always comes first.
  • 6. Alice: Iā€™ve had nothing yet, so I canā€™t take more. THE IMPORTANCE OF HAVING BEEN AROUND THE BLOCK A FEW TIMES Mad Hatter: You mean you canā€™t take less; Someone once said, ā€œExperience is the best teacher.ā€ We think theyā€™re itā€™s very easy to take more than nothing. onto something. Weā€™ve been in the marketing business for more than 40 years now. In that time, weā€™ve seen a lot, heard a lot, tried a lot, experienced a lot, failed a lot, succeeded a lot, and, most importantly, learned a lot. We bring the positive results of all that experience to every marketing challenge. Weā€™re certainly not the only ad agency with experience, but what makes us a different kind of ad agency is how we use our experience to guide our clients toward totally new and unique approaches. Experience breeds confidence. We dare to be boldā€¦ to step beyond the tried and true and reach for the marketing stars. Itā€™s just one of the advantages to having been around the block a few times.
  • 7. The Duchess: Be what you would seem to be ā€“ or, if youā€™d like it put more simply ā€“ Never imagine yourself not to THAT THING THATā€™S BEEN be otherwise than what it might appear to others that what FOLLOWING US AROUND IS you were or might have been was otherwise than what you had OUR REPUTATION been would have appeared to them to be otherwise. We have the feeling weā€™re being followed. And we are. Itā€™s not possible to work in the marketing arena for 40 years without leaving Alice: I think I should understand that better if I had it some footprints. Those tracks in the sand turn out to be your reputation. Weā€™re proud of the trail weā€™ve left. In fact, after 40 years, our reputation is written down: but I canā€™t quite follow it as you say it. one of the things weā€™re proudest of. Over the years, many of the brands youā€™ve become most familiar with were developed by us. Many of the positioning statements you continue to see and hear were created by us. Many of the strategic marketing plans weā€™ve implemented are still in use. What does that tell you about the work we do? Over the years weā€™ve become known for our strategic thinking, recognized for our creativity, appreciated for our honesty and integrity, honored for our willing hearts, and known for the longevity of our client relationships. What does that tell you about the kind of people we are? If youā€™re in business long enough to develop a reputation, ours is the kind you want following you around.
  • 8. The Caterpillar: What size do you want to be? BIGGER ISNā€™T ALWAYS BETTER The larger the army, the slower it moves. Alice: Oh, Iā€™m not particular as to size, Thatā€™s a fact. So itā€™s also a fact that sometimes smaller is better. Weā€™re a only one doesnā€™t like changing so often, you know different kind of ad agency in that weā€™re smaller and okay with that. There are lots of smaller ad agencies, but most of them are not okay with that and live for the time when they can be much larger (and as a result, much slower). If cumbersome is what you seek, hire a large ad agency. Spend lots of time working your way around and through the various layers and empires built without regard to responsivenessā€¦ not to mention cost controls. Get used to ā€œtaking a meetingā€ whenever you need an answer and whatever you do, donā€™t cross the prima donnas in the creative department. Theyā€™re very sensitive. Or, you could hire us, a different kind of ad agency. Smaller, more responsive, simply an extension of your own company. We havenā€™t had a receptionist in our offices for 20 years. When you call us, the phone will be answered by whoever hears it ring and reaches for it first. Sometimes thatā€™s going to be the president of the company. No layers. No empires. No prima donnas. Sometimes smaller is better. When it comes to piles of money, however, bigger is almost always better.
  • 9. A SURPRISE IS ONE THING YOUā€™LL The White Queen: Can you do addition? NEVER FIND ON OUR INVOICE Whatā€™s one and one and one and one and one and one The most common complaint we hear about ad agencies has to do with how and one and one and one and one? they charge for their services. Not what they charge, but how they charge. Alice: I donā€™t know. I lost count. One client came to us after complaining that their former agency seemed to spend more time figuring out how to charge them than how to help them. No matter how good you are, if youā€™re not viewed as bringing value to the table, youā€™re viewed as over-charging. Expecting one price and getting invoiced for a much different price is not going to be viewed as bringing value to the table. Fact: clients hate billing surprises. Consequently, so do we. So we virtually eliminated surprises from our billing procedure. Charges for all jobs, for all clients, are agreed upon upfront, before the work begins. The resulting invoice will always be exactly what we agreed upon. No more. No less. No surprises. Ever! That definitely makes us a different kind of ad agency.
  • 10. March Hare: Have some wine. (Alice looked all round the table, but there was nothing on it but tea.) Alice: I donā€™t see any wine. RELATIONSHIPS ARE OUR PASSION Weā€™re a different kind of ad agency because we consider all business March Hare: There isnā€™t any. relationships personal. Itā€™s not about the work we do, itā€™s about the people we do it for. So we Alice: Then it wasnā€™t very civil of you to offer it. donā€™t collect clients like trophies. In fact, we carefully select our clients, with personal chemistry being a huge factor. Our passion is for building quality, long-term, personal relationships with our clients, founded on March Hare: It wasnā€™t very civil of you to mutual trust and respect. sit down without being invited. We have to like each other as people to succeed as marketing partners.
  • 11. Public relations Public Relations is a critical part of the marketing mix. Many businesses think they need it, but most have no clue why. By targeting, researching, listening, sharing, responding and relating, It all starts with strategy. PR helps your target audience better understand you and what you stand for. In other words, PR creates awareness and understanding. And that creates relationships with those you hope to do business with. Strategy is king at Love Scott. Smart marketing begins with questions and a single-minded commitment to discovering the answers. The homework always gets done and a strategic Our PR services include: direction is agreed upon before production ever begins on marketing materials. To us, the ā€¢ Media Relations ā€¢ Employee Relations big idea is to outsmart the competition, not outspend them. ā€¢ Investor Relations ā€¢ Community Relations ā€¢ Promotions relevance marketing We donā€™t believe in magic. We believe in the power of relevant marketing. Without relevance, you have nothing. With it, you control the game. Just as creativity alone inTeractiVe is not the answer, neither is strategy. But a chemical reaction occurs the moment good The marketplace continues to change at breakneck speed. So do the rules for operating creativity fuses with a relevant marketing strategy, and that alone can clear the way to action. within it. ā€œWho are you?ā€ is no longer a question being answered solely by you. Today, you are much more defined by the conversation going on in the marketplace about you, and not Our relevance marketing services include: necessarily with you. ā€¢ Writing ā€¢ Strategic marketing planning Our Interactive services include: ā€¢ Design and layout ā€¢ Television commercials ā€¢ Interactive strategy ā€¢ Interactive marketing ā€¢ Newspaper ads ā€¢ Logos / Corporate Identity ā€¢ Web site development ā€¢ Social media consulting ā€¢ Video presentations ā€¢ Radio commercials ā€¢ Social media marketing ā€¢ Search engine optimization ā€¢ Marketing consultation ā€¢ Sales promotion materials ā€¢ Search engine marketing ā€¢ Email marketing ā€¢ Billboards ā€¢ Media planning and placement ā€¢ Package design ā€¢ Magazine ads ā€¢ Displays and exhibits ā€¢ Market research ā€¢ Direct mail ā€¢ Product brochures
  • 12. The Duchess: Youā€™re thinking about something, my dear, and that makes you forget to talk. I canā€™t tell you what the moral of that is, but I shall remember it in a bit. Alice: Perhaps it hasnā€™t one. The Duchess: Tut, tut, child! Everythingā€™s got a moral, if only you can find it.
  • 13. LoveScott 3737 Woodland Ave, Suite 510 West Des Moines, IA 50266 p. 515.223.1383 f. 515.223.6538 LoveScott.com