This document discusses coordinating transportation services to meet unmet needs across agencies in Massachusetts. It outlines how different agencies are identifying gaps and coordinating, as required for funding. It focuses on the North Central region served by multiple agencies. An action plan is developing comprehensive service gap analyses through surveys, transportation plan updates, and fixed route assessments. The Massachusetts Mobility Management Center was created to promote coordinated multi-modal transportation and provide assistance to agencies.

1. 1
Identifying Unmet Needs in a
Coordinated Manner
Aniko Laszlo
Statewide Mobility Manager, MassDOT/Transit
MAGIC Regional Transportation Forum
October 2, 2014
October 3, 2014 | Leading the Nation in Transportation Excellence | www.mass.gov/massdot

2. Aligning services with demand
 Dynamic changes v. rigidities
 Demographics, economic development, mobility
patterns v. institutional boundaries, organizational
rigidities, funding silos
 Legal requirements attached to funding
 Map-21 – Sec. 5310 funding for people with
disabilities and the elderly – Human Service
Coordinated Transportation Plans
 M.G.L. Chapter 46 (2013) – Comprehensive Service
Assessment
 Many involved – doing bits and pieces
 Planning agencies, RTAs, local human service
organizations, municipalities, etc.
2 October 3, 2014 | Leading the Nation in Transportation Excellence | www.mass.gov/massdot

3. Why focus on this region?
 Same geographic region - North Central MA and
Metro North West - touched by
 3 planning agencies: MAPC/MAGIC; MRPC; and
Northern Middlesex
 3 RTAs: MART, LRTA, MBTA
 Regional boundaries of social service agencies (DDS,
MRC, DMH) and labor market areas do not align with
one another or with planning and transit
 3 Regional Coordinating Councils
Evolution to overcome boundaries: MinuteVan rail
shuttle; MinuteVan Dial-A-Ride, and Cross Town
Connect
3 October 3, 2014 | Leading the Nation in Transportation Excellence | www.mass.gov/massdot

4. Coordination initiative: EO530
 One of 60 specific recommendations from the
EO530 report: “Addressing community
transportation service gaps”
 SCCCT Work Group identified this as priority for
the first year of implementation
 MassDOT created an action plan
4 October 3, 2014 | Leading the Nation in Transportation Excellence | www.mass.gov/massdot

5. EO530: Action Plan for Gap Analysis
Partners Methods Time frame Goal
RCCs Survey of RCC
member
organizations
and/or wider
community
Immediately after
RCC formation and
ongoing
Results in a list of
action items;
RCCs establish
priorities for
regions
MPOs (members
of RCCs)
Updating the CHST
Plans;
RCCs will provide
input into CHST
Update by Nov
2014;
Grant writing
training session by
Jan 2015
Unmet needs
available for CTG*
training sessions
and next
application process
RTAs (members
of RCCs)
CSA – fixed route
and statewide
paratransit
studies;
RCCs can provide
input into CSA
2014-2015 Comprehensive
service
information inside
and across RTA
service areas
*CTG = Community 5 Transit Grant Programs

6. Elements of comprehensive service gap
analysis
10/03/14 | Leading the Nation in Transportation Excellence | 6 www.mass.gov/massdot

7. How do we go forward?
 Massachusetts Mobility Management Center
within MassDOT/Transit
 Mission: Create a continuum of multi-modal
transportation services, promote mode shift and
a green, health and economically viable
Commonwealth for every citizen
 Center provides expert advice, technical
assistance, project management and research
capabilities
7 October 3, 2014 | Leading the Nation in Transportation Excellence | www.mass.gov/massdot

8. With questions and comments, please
contact the Center:
Aniko Laszlo (MassDOT)
Ph: 857-368-8958
Aniko.laszlo@dot.state.ma.us
http://www.massdot.state.ma.us/transit/Statewi
deMobilityManagement.aspx
October 3, 2014 | Leading the Nation in Transportation Excellence | 8 www.mass.gov/massdot