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Employability	
  skills	
  of	
  young	
  graduates	
  
MCB	
  –	
  An	
  employer	
  of	
  choice	
  
OUR	
  PEOPLE	
  |	
  15	
  
Opportunity	
  	
  
	
  
isnowhere	
  
AGENDA	
  |	
  1	
  
AGENDA	
  
The	
  presenta?on	
  will	
  cover	
  the	
  following:-­‐	
  
	
  
• 	
  Employability	
  skills	
  of	
  	
  young	
  graduates	
  
• 	
  Overview	
  of	
  the	
  MCB	
  
• 	
  MCB	
  Vision	
  and	
  Values	
  
• 	
  MCB	
  Core	
  AcIviIes	
  &	
  Support	
  funcIons	
  
• 	
  Career	
  OpportuniIes	
  at	
  MCB	
  
• 	
  MCB	
  and	
  its	
  people	
  
• 	
  Next	
  Steps	
  for	
  you	
  
	
  
CONCLUSION	
  |	
  7	
  
Employability	
  skills	
  of	
  young	
  
graduates	
  
COMPETENCIES	
  |	
  14	
  
Employability	
  and	
  Employability	
  skills	
  
	
   	
   	
   	
   	
  Employability	
  
	
  
	
  	
  	
  	
  	
  	
  “the	
  capability	
  for	
  gaining	
  and	
  maintaining	
  
employment”	
  
	
  
	
  
	
   	
   	
   	
  	
  	
  	
  Employability	
  Skills	
  
	
  
•  Skills	
  	
  that	
  are	
  developed	
  inside	
  and	
  outside	
  formal	
  educaIon	
  that	
  
can	
  be	
  transferred	
  to	
  the	
  workplace	
  
•  Knowledge	
  and	
  abiliIes	
  relaIng	
  to	
  a	
  parIcular	
  job	
  
•  Ability	
  to	
  idenIfy	
  suitable	
  job	
  opportuniIes	
  and	
  self	
  presentaIon	
  
for	
  applicaIons	
  and	
  interviews	
  
	
  
 
Personal Skills Interpersonal Skills Study Skills
Career Management
Skills
ManagementEntrepreneurship
Ultimately skills that make you more employable
Coaching	
  	
  	
  	
  	
  	
  	
  	
  	
  Time	
  Management	
  	
  	
  	
  	
  	
  	
  	
  	
  MoIvaIon	
  
	
  	
  	
  	
  	
  	
  Commercial	
  Awareness	
  	
  	
  	
  	
  Driven	
  	
  	
  	
  	
  	
  Team	
  Player	
  
Leader	
   	
  Good	
  Communicator 	
  	
  Honesty	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
	
  	
  	
  	
  	
  	
  	
  	
  Good	
  sportsmanship 	
  PosiIve	
  personal	
  image	
  
Problem-­‐Solving	
   	
  Flexibility	
   	
  Literacy	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
	
  Reliable	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Numeracy	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  CommiXed 	
  	
  
Resilient	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Disciplined	
  	
  	
  	
  	
  	
  	
  	
  	
  PaIence	
  	
  	
  	
  	
  Loyalty	
  
	
  AmbiIous	
  	
  	
  	
  	
  RespecYul	
  	
  	
  Self-­‐Aware	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
	
  	
  Goal-­‐Orientated	
  	
  	
  	
  	
  	
  	
  	
  	
  PrioriIsing 	
   	
  Wants	
  to	
  learn	
  
	
  Networks	
  and	
  Builds	
  RelaIonships	
  	
  	
  	
  Guides	
  Others	
  
 
	
  
	
  
	
  
	
  
What	
  are	
  the	
  top	
  skills	
  that	
  employers	
  
are	
  looking	
  for?	
  
“The successful applicant will be determined and
energetic, with a high level of numeracy, I.T.
literacy, research and presentation skills.
They will be capable of working effectively as an
individual and as a part of a team.
They will have the ability...proven or latent...to
manage people now or in the not-too-distant
future, and make things happen.”
The	
  Job	
  Advert	
  
“The successful applicant will be determined and
energetic, with a high level of numeracy, ICT,
literacy, research and presentation skills.
They will be capable of working effectively to
deadlines as an individual and as a part of a
team.
They will have the ability...proven or latent...to
manage people now or in the not-too-distant
future, and make things happen.”
Decoding	
  the	
  Job	
  Advert	
  	
  
•  Determined
–  Ge]ng	
  through	
  difficult	
  Imes;	
  stress;	
  meeIng	
  deadlines;	
  
achieving	
  high	
  grades.	
  
	
  
•  Energetic
–  When	
  did	
  you	
  last	
  do	
  that	
  liXle	
  bit	
  extra?	
  	
  	
  	
  
	
  
•  Numeracy
–  StaIsIcal	
  analysis	
  of	
  quanItaIve	
  data.	
  	
  	
  	
  
Decoding	
  the	
  Job	
  Advert	
  
•  I.T. skills
–  Every	
  assignment;	
  you	
  DO	
  have	
  good	
  ICT	
  skills.	
  	
  	
  	
  
	
  
•  Literacy skills
–  Reading	
  and	
  wriIng	
  –	
  when	
  did	
  you	
  last	
  do	
  that?	
  	
  	
  	
  
	
  
•  Research skills
–  Academically	
  taught	
  and	
  finely	
  honed	
  research	
  skills;	
  
when	
  didn’t	
  you	
  last	
  have	
  to	
  research?	
  	
  	
  	
  
Decoding	
  the	
  Job	
  Advert	
  
•  Presentation skills
–  PowerPoint	
  and	
  beyond;	
  public	
  speaking;	
  the	
  presentaIon	
  of	
  your	
  
work;	
  your	
  professional	
  image.	
  	
  
	
  
•  Working effectively to deadlines
–  Most	
  of	
  the	
  work	
  that	
  you	
  undertake.	
  	
  	
  
	
  
•  Individual
–  Working	
  alone.	
  	
  
	
  
•  Working effectively as a part of a team
–  Group	
  work;	
  sports;	
  employment.	
  	
  	
  	
  
Decoding	
  the	
  Job	
  Advert	
  
Decoding	
  the	
  Job	
  Advert	
  
•  Manage people
– Group	
  working	
  responsibiliIes;	
  relaIonships	
  with	
  
those	
  around	
  you;	
  organisaIon	
  and	
  managing	
  
self.	
  	
  	
  
	
  
•  Make things happen
– InnovaIon;	
  creaIvity;	
  problem	
  solving;	
  
achievement.	
  	
  	
  	
  
•  A	
  SWOT	
  analysis	
  is	
  useful	
  for	
  idenIfying	
  areas	
  
for	
  development	
  
•  You	
  can	
  analyse	
  your	
  strengths	
  and	
  weaknesses	
  
as	
  well	
  as	
  the	
  opportuniIes	
  and	
  threats	
  that	
  
you	
  face	
  
•  This	
  helps	
  you	
  focus	
  on	
  your	
  strengths,	
  
minimize	
  your	
  weaknesses,	
  and	
  take	
  the	
  
greatest	
  possible	
  advantage	
  of	
  opportuniIes	
  
available	
  to	
  you	
  
SWOT	
  –	
  A	
  useful	
  acIvity	
  
SWOT	
  Analysis	
  
September 2011 16
Strengths	
  
I	
  communicate	
  well	
  within	
  in	
  a	
  team.	
  
I	
  am	
  completely	
  commiXed	
  to	
  my	
  
studies.	
  
	
   	
  Weaknesses	
  
PresenIng	
  makes	
  me	
  feel	
  very	
  nervous.	
  
I	
  focus	
  too	
  much	
  on	
  the	
  detail	
  and	
  
someImes	
  this	
  effects	
  	
  how	
  I	
  manage	
  
my	
  Ime.	
  
I’m	
  doing	
  a	
  presentaIon	
  as	
  part	
  of	
  an	
  
assignment.	
  	
  This	
  will	
  help	
  to	
  start	
  to	
  
build	
  my	
  confidence	
  public	
  speaking.	
  
	
  Apply	
  for	
  a	
  part	
  Ime	
  job.	
  	
  This	
  will	
  help	
  
develop	
  my	
  customer	
  service	
  skills.	
  
Opportuni?es	
  
Stronger	
  candidates	
  applying	
  for	
  the	
  job	
  	
  
Threats	
  	
  
Strengths	
  
What	
  strengths	
  you	
  should	
  consider	
  
making	
  stronger	
  to	
  further	
  enhance	
  
your	
  ability	
  to	
  pursue	
  your	
  goals	
  
	
   	
  Weaknesses	
  
What	
  weaknesses	
  you	
  need	
  to	
  improve	
  
on,	
  or	
  manage,	
  so	
  that	
  they	
  don’t	
  
impede	
  your	
  goal	
  se]ng	
  
What	
  opportuniIes	
  are	
  best	
  for	
  you	
  to	
  
pursue	
  
	
  What	
  internal	
  strengths	
  you	
  can	
  use	
  to	
  
enhance	
  your	
  pursuit	
  of	
  these	
  
opportuniIes	
  
Opportuni?es	
  
What	
  threats	
  you	
  need	
  to	
  eliminate/	
  
minimise	
  
What	
  internal	
  strengths	
  you	
  can	
  use	
  to	
  
overcome	
  these	
  threats	
  
Threats	
  	
  
Outcome from the SWOT analysis
Determining	
  your	
  employability	
  skills	
  
	
  
	
  
	
  
Strengths	
  
I	
  communicate	
  well	
  within	
  in	
  a	
  team.	
  
I	
  am	
  completely	
  commiXed	
  to	
  my	
  
studies.	
  
	
   	
  Weaknesses	
  
PresenIng	
  makes	
  me	
  feel	
  very	
  nervous.	
  
I	
  focus	
  too	
  much	
  on	
  the	
  detail	
  and	
  
someImes	
  this	
  effects	
  	
  how	
  I	
  manage	
  
my	
  Ime.	
  
I’m	
  doing	
  a	
  presentaIon	
  as	
  part	
  of	
  an	
  
assignment.	
  	
  This	
  will	
  help	
  to	
  start	
  to	
  
build	
  my	
  confidence	
  public	
  speaking.	
  
	
  Apply	
  for	
  a	
  part	
  Ime	
  job.	
  	
  This	
  will	
  help	
  
develop	
  my	
  customer	
  service	
  skills.	
  
Opportuni?es	
  
Stronger	
  candidates	
  applying	
  for	
  the	
  job	
  	
  
Threats	
  	
  
SWOT ANALYSIS
•  Sports	
  clubs	
  /	
  Team	
  Sports	
  /	
  SocieIes	
  
•  PosiIons	
  of	
  responsibility,	
  moIvaIon,	
  
relaIonships	
  
•  Think	
  of	
  teams	
  you	
  play	
  in	
  or	
  clubs	
  you	
  are	
  in	
  
involved	
  with.	
  You	
  may	
  have	
  developed	
  skills	
  
such	
  as:	
  
•  Teamwork	
  
•  CommunicaIon	
  	
  
•  Time	
  management	
  /	
  organisaIon	
  
•  Leadership	
  
Skills acquired
Work	
  Experience	
  
	
  
From	
  any	
  part	
  Ime	
  job,	
  internship	
  or	
  traineeship	
  
you	
  will	
  acquire	
  the	
  following	
  skills:	
  
•  CommunicaIon	
  
•  Problem	
  solving	
  
•  Teamwork	
  
•  Time	
  management	
  	
  
•  Planning	
  and	
  organising	
  
Skills acquired
Top Tips
•  Find	
  out	
  about	
  the	
  careers	
  open	
  to	
  you	
  and	
  the	
  skills	
  you	
  
need	
  
•  Assess	
  your	
  own	
  employability	
  skill	
  level	
  
•  Start	
  to	
  develop	
  personal	
  skills	
  –	
  get	
  involved	
  
Developing	
  your	
  employability	
  
skills	
  is	
  a	
  life-­‐long	
  cyclic	
  process	
  
Awareness
Practice
FeedbackReflection
Refine
CONCLUSION	
  |	
  7	
  
MCB	
  –	
  An	
  employer	
  of	
  choice	
  
Diversified and
entrenched
participation in non-
bank financial
services
Above	
  5,200	
  
point	
  of	
  sales	
  
termimals
•  Internet	
  Banking	
  (IB)	
  plaYorm	
  with	
  above	
  109,000	
  
registered	
  customers	
  
•  FaciliIes	
  for	
  SMS	
  and	
  mobile	
  banking	
  
•  Some	
  2,700	
  employees;	
  over	
  19,000	
  local	
  &	
  foreign	
  
investors;	
  around	
  900,000	
  individual	
  and	
  insItuIonal	
  
customers	
  
•  Over	
  1,600	
  correspondent	
  banks	
  worldwide	
  
LEADING	
  FINANCIAL	
  INSTITUTION	
  IN	
  MAURITIUS	
  
No.1	
  on	
  the	
  Stock	
  
Exchange,	
  with	
  25%	
  of	
  
total	
  market	
  
capitalisaIon
Market	
  Share	
  
above 40% in
respect of
credit to the
economy,
local
Extensive	
  
Network
161 ATMs, incl. 11
Forex ATMs – 37% of
overall ATM park
40 strategically
located domestic
branches
…the	
  MCB	
  has	
  an	
  unmatched	
  
domesIc	
  franchise	
  
Established	
  
in	
  1838…	
  
REFERENCE	
  PLAYER	
  BEYOND	
  LOCAL	
  SHORES	
  
•  IniIaIon	
  of	
  regional	
  expansion	
  in	
  early	
  1990s	
  
•  Presence	
  in	
  8	
  countries	
  overseas	
  through	
  subsidiaries,	
  
associate	
  and	
  representaIve	
  offices	
  
•  Involvement	
  in	
  other	
  markets	
  in	
  Africa	
  and	
  beyond	
  
via	
  dedicated	
  plaYorms	
  and	
  service	
  offerings	
  
Increasingly	
  prominent	
  ins?tu?on	
  in	
  sub-­‐Saharan	
  Africa	
  …	
  
Overseas	
  subsidiaries/	
  
Rep.	
  Office	
  
MCB	
  associate	
  through	
  
BFCOI	
  
Countries	
  in	
  which	
  MCB	
  	
  
is	
  involved	
  
The MCB is also present in France via its associate BFCOI and its representative office
25 I
OUR	
  MISSION	
  
1	
  
We	
  will	
  keep	
  finding	
  
ways	
  to	
  meet	
  the	
  needs	
  
of	
  our	
  customers	
  
2	
   3	
  
We	
  will	
  help	
  people	
  
with	
  ideas	
  to	
  be	
  
entrepreneurs	
  
We	
  will	
  be	
  worthy	
  of	
  
our	
  shareholders’	
  
confidence	
  
We	
  will	
  do	
  what	
  we	
  
can	
  to	
  make	
  the	
  world	
  
a	
  beer,	
  greener	
  place	
  
And	
  we	
  will	
  never	
  
go	
  away	
  
4	
   5	
   6	
  
We	
  will	
  listen	
  to	
  them	
  
and	
  help	
  them	
  achieve	
  
their	
  goals	
  
Every	
  day,	
  we	
  will	
  help	
  make	
  something	
  happen	
  
OUR	
  VISION	
  
26 I
Core	
  Values	
  
TEAM	
  WORK	
  CUSTOMER	
  CARE	
   INNOVATION	
  	
  
KNOWLEDGE	
  
INTEGRITY
Excellence	
  
Bank	
  of	
  the	
  Year	
  	
  
for	
  Mauri?us	
  
In	
  2012,	
  MCB	
  was,	
  for	
  the	
  
fourth	
  Ime	
  in	
  the	
  last	
  five	
  
years,	
  rewarded	
  
by	
  ‘The	
  Banker	
  Magazine’	
  
672nd	
  
Among	
  the	
  Top	
  1000	
  Banks	
  	
  
(in	
  terms	
  of	
  Tier	
  1	
  Capital)	
  
20th	
  
in	
  Africa	
  
Only	
  MauriIan	
  Bank	
  to	
  figure	
  in	
  
the	
  Top	
  25	
  African	
  Banks	
  
1st	
  
in	
  East	
  Africa	
  
Rankings	
  as	
  per	
  	
  
The	
  Banker	
  Top	
  1000	
  Banks	
  	
  
(July	
  2013)	
  
•  Best	
  Emerging	
  Markets	
  Bank	
  2013	
  (Country	
  winner	
  -­‐	
  Mauri?us)	
  in	
  the	
  Global	
  Finance	
  Magazine	
  
•  Best	
  Local	
  Bank	
  in	
  Mauri?us	
  in	
  the	
  EMEA	
  Finance	
  African	
  Banking	
  Awards	
  2012	
  
•  Best	
  Risk	
  Management	
  Disclosures	
  Award	
  in	
  the	
  PricewaterhouseCoopers	
  Corporate	
  ReporIng	
  
Awards	
  2013	
  
•  Performance	
  Excellence	
  Award	
  aXributed	
  by	
  CiIbank,	
  Commerzbank,	
  J.P.	
  Morgan	
  and	
  Wells	
  
Fargo	
  for	
  straight-­‐through	
  processing	
  rate	
  for	
  payments	
  and	
  transfers	
  
•  A	
  leading	
  regional	
  bank	
  in	
  terms	
  of	
  profitability	
  in	
  the	
  Eco	
  Austral	
  Magazine	
  
OUR	
  ORGANISATION	
  |	
  7	
  
OUR	
  ORGANISATION	
  
OUR	
  CORE	
  ACTIVITIES	
  
	
  
• 	
  Retail	
  Banking	
  
• 	
  Corporate	
  Banking	
  
• 	
  InternaIonal	
  OperaIons	
  
• 	
  Cards	
  
Supported	
  by	
  Business	
  Units	
  
• 	
  	
  	
  Group	
  Risk	
  
• 	
  	
  	
  Strategy,	
  Research	
  &	
  Development	
  
• 	
  	
  	
  AdministraIon	
  
• 	
  	
  	
  Finance	
  
• 	
  	
  	
  InformaIon	
  Technology	
  
• 	
  	
  	
  Banking	
  OperaIons	
  
• 	
  	
  	
  MarkeIng	
  
• 	
  	
  	
  Human	
  Resources	
  
• 	
  	
  	
  Group	
  Internal	
  Audit	
  
• 	
  	
  	
  CommunicaIon	
  
• 	
  	
  	
  Legal	
  	
  
RETAIL	
  BANKING	
  |	
  8	
  
RETAIL	
  BANKING	
  
	
  
• 	
  With	
  its	
  wide-­‐ranging	
  distribuIon	
  channels,	
  the	
  MCB	
  caters	
  for	
  the	
  
day-­‐to-­‐day	
  needs	
  of	
  different	
  customer	
  segments	
  as	
  well	
  as	
  small	
  and	
  
medium	
  enterprises,	
  while	
  focusing	
  on	
  the	
  requirements	
  of	
  high	
  net	
  
worth	
  clients.	
  
• 	
  	
  A	
  landmark	
  achievement	
  of	
  MCB	
  Retail	
  in	
  2011	
  was	
  the	
  redesign	
  of	
  
the	
  enIre	
  branch	
  network	
  which	
  has	
  been	
  equipped	
  with	
  world-­‐class	
  
infrastructure	
  concepts	
  and	
  service	
  levels.	
  
• MCB	
  Retail	
  Banking	
  has	
  made	
  a	
  significant	
  move	
  in	
  shiuing	
  its	
  focus	
  
from	
  a	
  “transacIonal”	
  to	
  “relaIonal”	
  banking	
  which	
  has	
  resulted	
  into	
  
a	
  more	
  graIfying	
  banking	
  environment	
  and	
  experience	
  to	
  customers.	
  
• 	
  There	
  has	
  also	
  been	
  an	
  improved	
  product	
  offerings	
  (mobile	
  banking)	
  
and	
  visibility	
  through	
  commercial	
  acIviIes	
  
CORPORATE	
  BANKING|	
  9	
  
CORPORATE	
  BANKING	
  
	
  
• 	
  The	
  MCB	
  Corporate	
  Banking	
  supports	
  the	
  needs	
  of	
  operators	
  in	
  
established	
  and	
  emerging	
  economic	
  sectors	
  by	
  providing	
  them	
  with	
  
flexible	
  and	
  innovaIve	
  financial	
  soluIons	
  and	
  advice,	
  thus	
  helping	
  to	
  
transform	
  opportuniIes	
  into	
  winning	
  strategies.	
  	
  
• 	
  	
  In	
  2011,	
  MCB	
  Corporate	
  Banking	
  was	
  involved	
  mostly	
  in	
  the	
  
financing	
  of	
  large-­‐scale	
  projects	
  in	
  Hospitality	
  and	
  Property	
  
management.	
  	
  	
  
• It	
  has	
  also	
  posiIoned	
  itself	
  as	
  a	
  prime	
  provider	
  of	
  “Green	
  loans”	
  to	
  
promote	
  environment-­‐friendly	
  projects.	
  
• Significant	
  increase	
  in	
  “Credit	
  ProtecIon”	
  soluIon	
  for	
  their	
  
customers	
  
	
  
	
  
CARDS|	
  10	
  
CARDS	
  
• 	
  By	
  means	
  of	
  its	
  advanced	
  technology,	
  global	
  partnerships	
  and	
  
extensive	
  merchant	
  network,	
  the	
  MCB	
  acts	
  as	
  a	
  one-­‐stop-­‐shop	
  for	
  all	
  
cards	
  related	
  needs	
  of	
  clients.	
  	
  
• 	
  A	
  comprehensive	
  range	
  of	
  card	
  payment	
  soluIons	
  to	
  personal	
  and	
  
corporate	
  clients:	
  	
  
• 	
  debit	
  and	
  	
  
• 	
  fleet	
  cards	
  	
  
• 	
  credit	
  cards	
  
• 	
  4600	
  merchant	
  terminals	
  
• 	
  160	
  ATM	
  represenIng	
  38%	
  of	
  the	
  local	
  ATM	
  park	
  (incl.	
  11	
  Forex	
  
ATMs)	
  
• 	
  Exclusive	
  acquirer	
  status	
  for	
  American	
  Express,	
  China	
  UnionPay	
  
and	
  Diners	
  Club	
  
• 	
  E-­‐commerce	
  –	
  secure	
  and	
  recurring	
  payments	
  
INTERNATIONAL	
  |	
  11	
  
INTERNATIONAL	
  
• The	
  MCB	
  leverages	
  on	
  its	
  network	
  of	
  internaIonal	
  correspondents	
  and	
  
access	
  to	
  global	
  finance	
  to	
  provide	
  custom-­‐made	
  financial	
  soluIons.	
  A	
  
cornerstone	
  of	
  our	
  regional	
  diversificaIon	
  is	
  the	
  ‘Bank	
  of	
  Banks’	
  ini?a?ve	
  
which	
  aims	
  to	
  posiIon	
  the	
  Bank	
  as	
  a	
  regional	
  hub	
  in	
  handling	
  trade	
  finance,	
  
payments	
  and	
  cards	
  operaIons	
  outsourcing,	
  amongst	
  others,	
  for	
  banking	
  
counterparts.	
  
• 	
  	
  	
  Main	
  achievements	
  are:-­‐	
  
• Group’s	
  outbound	
  operaIons	
  rose	
  by	
  30%	
  in	
  related	
  gross	
  operaIng	
  
margin	
  
• 	
  Solicited	
  by	
  its	
  African	
  banking	
  counterparts	
  as	
  a	
  privileged	
  partner	
  for	
  
joint	
  ventures	
  in	
  the	
  financing	
  of	
  major	
  deals	
  in	
  the	
  region	
  
• 	
  Africa	
  Forward	
  Together	
  Seminar	
  
	
  
CAREER	
  OPPORTUNITIES	
  |	
  12	
  
CAREER	
  OPPORTUNITIES	
  
RETAIL	
  BANKING	
  
	
  
Teller	
  >	
  Customer	
  Service	
  Supervisor	
  >	
  Account	
  Execu?ves	
  >	
  Branch	
  Managers	
  >	
  
Regional	
  Managers	
  
	
  
	
  
CORPORATE	
  BANKING	
  
	
  
Assistant	
  Credit	
  Analyst	
  >	
  Credit	
  Analyst	
  >	
  Account	
  ExecuIves	
  
	
  
	
  
INTERNATIONAL	
  OPERATIONS	
  
	
  
OperaIons	
  Support	
  >	
  Account	
  Execu?ves	
  >	
  Manager	
  
	
  
	
  
	
  
	
  
	
  
	
  
CAREER	
  OPPORTUNITIES	
  |	
  13	
  
CAREER	
  OPPORTUNITIES	
  
STRATEGY,	
  RESEARCH	
  &	
  DEVELOPMENT	
  
	
  
Researcher	
  >	
  Business	
  Analyst	
  >	
  Business	
  Strategist	
  
	
  
	
  
FINANCE	
  
	
  
Business	
  Analyst	
  >	
  Business	
  &	
  Strategic	
  planning	
  analyst	
  >	
  Financial	
  Manager	
  
	
  
	
  
GROUP	
  INTERNAL	
  AUDIT	
  
	
  
Semi-­‐senior	
  internal	
  auditor	
  >	
  Senior	
  Internal	
  Auditor	
  >	
  Audit	
  Coordinator	
  	
  
	
  
	
  
MARKETING	
  
	
  
Market	
  Analyst	
  Support	
  >	
  Strategic	
  Marke?ng	
  Analyst	
  >	
  Strategic	
  MarkeIng	
  Manager	
  
	
  
	
  
	
  
	
  
	
  
COMPETENCIES	
  |	
  14	
  
CORE	
  COMPETENCIES	
  
WHAT	
  ARE	
  THE	
  COMPETENCIES/SKILLS	
  REQUIRED	
  TO	
  BE	
  PART	
  OF	
  MCB?	
  
	
  
• 	
  Excellent	
  presentaIon	
  and	
  communicaIon	
  skills	
  
	
  
• 	
  Good	
  Leadership	
  skills	
  
	
  
• 	
  Excellent	
  Teamplayers	
  with	
  good	
  interpersonal	
  skills	
  
	
  
• 	
  Strategic	
  Thinker	
  
	
  
• 	
  Resilience	
  	
  
	
  
• 	
  Good	
  analysis	
  and	
  problem-­‐solving	
  skills	
  
	
  
• 	
  High	
  sense	
  of	
  proacIveness	
  
	
  
	
  
	
  
	
  
	
  
	
  
OUR	
  PEOPLE	
  |	
  15	
  
OUR	
  PEOPLE	
  
	
  
• 	
  At	
  MCB,	
  we	
  	
  
	
   	
  Aract,	
  	
  
	
   	
   	
  Develop,	
  	
  
	
   	
   	
   	
  Recognise	
  	
  
	
   	
   	
   	
   	
  &	
  Reward	
  quality	
  people	
  
• 	
  We	
  set	
  high	
  standards	
  of	
  professional	
  development	
  
• 	
  We	
  encourage	
  growth	
  and	
  career	
  development	
  
• 	
  Competency	
  based	
  HR	
  System	
  
NEXT	
  STEPS|	
  18	
  
NEXT	
  STEPS	
  
•  Your	
  CV	
  is	
  kept	
  in	
  our	
  database	
  
•  We	
  shall	
  revert	
  back	
  to	
  you	
  for	
  any	
  upcoming	
  
opportuniIes	
  
•  Visit	
  our	
  website	
  regularly	
  (www.mcb.mu)	
  
•  Apply	
  on-­‐line	
  for	
  jobs	
  in	
  which	
  you	
  are	
  interested	
  
	
  
•  Website:	
  www.mcb.mu	
  >	
  MCB	
  Group	
  >	
  Careers	
  
	
  
	
  
	
  
	
  
	
  
CONCLUSION	
  |	
  7	
  
THANK	
  YOU	
  	
  
•  Discrepancy between students and employers view of graduates
employability skills
•  http://www.timeshighereducation.co.uk/story.asp?sectioncode=26&storycode=418596&c=1
•  Networking skills: how important are they and can they be taught?
•  http://www.bbc.co.uk/news/magazine-16415584
•  Employers hold attitude and personality in higher esteem than
academic qualifications
•  http://www.dailymail.co.uk/money/news/article-2087270/School-leavers-better-workers-graduates-
universities-fail-equip-people-work-say-employers.html
•  Learning to speak properly – a controversial employability skill?
•  http://www.bbc.co.uk/news/uk-16630260
• 
•  Reasons employers do not recruit
•  http://www.telegraph.co.uk/education/educationnews/9036281/Third-of-companies-struggling-to-recruit-
skilled-graduates.html
•  Importance of getting students to think globally
•  http://www.bbc.co.uk/news/education-16071105

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Employability skills of young graduates | MCB – An employer of choice

  • 1. Employability  skills  of  young  graduates   MCB  –  An  employer  of  choice  
  • 2. OUR  PEOPLE  |  15   Opportunity       isnowhere  
  • 3. AGENDA  |  1   AGENDA   The  presenta?on  will  cover  the  following:-­‐     •   Employability  skills  of    young  graduates   •   Overview  of  the  MCB   •   MCB  Vision  and  Values   •   MCB  Core  AcIviIes  &  Support  funcIons   •   Career  OpportuniIes  at  MCB   •   MCB  and  its  people   •   Next  Steps  for  you    
  • 4. CONCLUSION  |  7   Employability  skills  of  young   graduates  
  • 5. COMPETENCIES  |  14   Employability  and  Employability  skills            Employability                “the  capability  for  gaining  and  maintaining   employment”                    Employability  Skills     •  Skills    that  are  developed  inside  and  outside  formal  educaIon  that   can  be  transferred  to  the  workplace   •  Knowledge  and  abiliIes  relaIng  to  a  parIcular  job   •  Ability  to  idenIfy  suitable  job  opportuniIes  and  self  presentaIon   for  applicaIons  and  interviews    
  • 6.   Personal Skills Interpersonal Skills Study Skills Career Management Skills ManagementEntrepreneurship Ultimately skills that make you more employable
  • 7. Coaching                  Time  Management                  MoIvaIon              Commercial  Awareness          Driven            Team  Player   Leader    Good  Communicator    Honesty                                                                Good  sportsmanship  PosiIve  personal  image   Problem-­‐Solving    Flexibility    Literacy                                                    Reliable                      Numeracy                        CommiXed     Resilient                          Disciplined                  PaIence          Loyalty    AmbiIous          RespecYul      Self-­‐Aware                                                            Goal-­‐Orientated                  PrioriIsing    Wants  to  learn    Networks  and  Builds  RelaIonships        Guides  Others  
  • 8.           What  are  the  top  skills  that  employers   are  looking  for?  
  • 9. “The successful applicant will be determined and energetic, with a high level of numeracy, I.T. literacy, research and presentation skills. They will be capable of working effectively as an individual and as a part of a team. They will have the ability...proven or latent...to manage people now or in the not-too-distant future, and make things happen.” The  Job  Advert  
  • 10. “The successful applicant will be determined and energetic, with a high level of numeracy, ICT, literacy, research and presentation skills. They will be capable of working effectively to deadlines as an individual and as a part of a team. They will have the ability...proven or latent...to manage people now or in the not-too-distant future, and make things happen.” Decoding  the  Job  Advert    
  • 11. •  Determined –  Ge]ng  through  difficult  Imes;  stress;  meeIng  deadlines;   achieving  high  grades.     •  Energetic –  When  did  you  last  do  that  liXle  bit  extra?           •  Numeracy –  StaIsIcal  analysis  of  quanItaIve  data.         Decoding  the  Job  Advert  
  • 12. •  I.T. skills –  Every  assignment;  you  DO  have  good  ICT  skills.           •  Literacy skills –  Reading  and  wriIng  –  when  did  you  last  do  that?           •  Research skills –  Academically  taught  and  finely  honed  research  skills;   when  didn’t  you  last  have  to  research?         Decoding  the  Job  Advert  
  • 13. •  Presentation skills –  PowerPoint  and  beyond;  public  speaking;  the  presentaIon  of  your   work;  your  professional  image.       •  Working effectively to deadlines –  Most  of  the  work  that  you  undertake.         •  Individual –  Working  alone.       •  Working effectively as a part of a team –  Group  work;  sports;  employment.         Decoding  the  Job  Advert  
  • 14. Decoding  the  Job  Advert   •  Manage people – Group  working  responsibiliIes;  relaIonships  with   those  around  you;  organisaIon  and  managing   self.         •  Make things happen – InnovaIon;  creaIvity;  problem  solving;   achievement.        
  • 15. •  A  SWOT  analysis  is  useful  for  idenIfying  areas   for  development   •  You  can  analyse  your  strengths  and  weaknesses   as  well  as  the  opportuniIes  and  threats  that   you  face   •  This  helps  you  focus  on  your  strengths,   minimize  your  weaknesses,  and  take  the   greatest  possible  advantage  of  opportuniIes   available  to  you   SWOT  –  A  useful  acIvity  
  • 16. SWOT  Analysis   September 2011 16 Strengths   I  communicate  well  within  in  a  team.   I  am  completely  commiXed  to  my   studies.      Weaknesses   PresenIng  makes  me  feel  very  nervous.   I  focus  too  much  on  the  detail  and   someImes  this  effects    how  I  manage   my  Ime.   I’m  doing  a  presentaIon  as  part  of  an   assignment.    This  will  help  to  start  to   build  my  confidence  public  speaking.    Apply  for  a  part  Ime  job.    This  will  help   develop  my  customer  service  skills.   Opportuni?es   Stronger  candidates  applying  for  the  job     Threats     Strengths   What  strengths  you  should  consider   making  stronger  to  further  enhance   your  ability  to  pursue  your  goals      Weaknesses   What  weaknesses  you  need  to  improve   on,  or  manage,  so  that  they  don’t   impede  your  goal  se]ng   What  opportuniIes  are  best  for  you  to   pursue    What  internal  strengths  you  can  use  to   enhance  your  pursuit  of  these   opportuniIes   Opportuni?es   What  threats  you  need  to  eliminate/   minimise   What  internal  strengths  you  can  use  to   overcome  these  threats   Threats     Outcome from the SWOT analysis
  • 17. Determining  your  employability  skills         Strengths   I  communicate  well  within  in  a  team.   I  am  completely  commiXed  to  my   studies.      Weaknesses   PresenIng  makes  me  feel  very  nervous.   I  focus  too  much  on  the  detail  and   someImes  this  effects    how  I  manage   my  Ime.   I’m  doing  a  presentaIon  as  part  of  an   assignment.    This  will  help  to  start  to   build  my  confidence  public  speaking.    Apply  for  a  part  Ime  job.    This  will  help   develop  my  customer  service  skills.   Opportuni?es   Stronger  candidates  applying  for  the  job     Threats     SWOT ANALYSIS
  • 18. •  Sports  clubs  /  Team  Sports  /  SocieIes   •  PosiIons  of  responsibility,  moIvaIon,   relaIonships   •  Think  of  teams  you  play  in  or  clubs  you  are  in   involved  with.  You  may  have  developed  skills   such  as:   •  Teamwork   •  CommunicaIon     •  Time  management  /  organisaIon   •  Leadership   Skills acquired
  • 19. Work  Experience     From  any  part  Ime  job,  internship  or  traineeship   you  will  acquire  the  following  skills:   •  CommunicaIon   •  Problem  solving   •  Teamwork   •  Time  management     •  Planning  and  organising   Skills acquired
  • 20. Top Tips •  Find  out  about  the  careers  open  to  you  and  the  skills  you   need   •  Assess  your  own  employability  skill  level   •  Start  to  develop  personal  skills  –  get  involved  
  • 21. Developing  your  employability   skills  is  a  life-­‐long  cyclic  process   Awareness Practice FeedbackReflection Refine
  • 22. CONCLUSION  |  7   MCB  –  An  employer  of  choice  
  • 23. Diversified and entrenched participation in non- bank financial services Above  5,200   point  of  sales   termimals •  Internet  Banking  (IB)  plaYorm  with  above  109,000   registered  customers   •  FaciliIes  for  SMS  and  mobile  banking   •  Some  2,700  employees;  over  19,000  local  &  foreign   investors;  around  900,000  individual  and  insItuIonal   customers   •  Over  1,600  correspondent  banks  worldwide   LEADING  FINANCIAL  INSTITUTION  IN  MAURITIUS   No.1  on  the  Stock   Exchange,  with  25%  of   total  market   capitalisaIon Market  Share   above 40% in respect of credit to the economy, local Extensive   Network 161 ATMs, incl. 11 Forex ATMs – 37% of overall ATM park 40 strategically located domestic branches …the  MCB  has  an  unmatched   domesIc  franchise   Established   in  1838…  
  • 24. REFERENCE  PLAYER  BEYOND  LOCAL  SHORES   •  IniIaIon  of  regional  expansion  in  early  1990s   •  Presence  in  8  countries  overseas  through  subsidiaries,   associate  and  representaIve  offices   •  Involvement  in  other  markets  in  Africa  and  beyond   via  dedicated  plaYorms  and  service  offerings   Increasingly  prominent  ins?tu?on  in  sub-­‐Saharan  Africa  …   Overseas  subsidiaries/   Rep.  Office   MCB  associate  through   BFCOI   Countries  in  which  MCB     is  involved   The MCB is also present in France via its associate BFCOI and its representative office
  • 25. 25 I OUR  MISSION   1   We  will  keep  finding   ways  to  meet  the  needs   of  our  customers   2   3   We  will  help  people   with  ideas  to  be   entrepreneurs   We  will  be  worthy  of   our  shareholders’   confidence   We  will  do  what  we   can  to  make  the  world   a  beer,  greener  place   And  we  will  never   go  away   4   5   6   We  will  listen  to  them   and  help  them  achieve   their  goals   Every  day,  we  will  help  make  something  happen   OUR  VISION  
  • 26. 26 I Core  Values   TEAM  WORK  CUSTOMER  CARE   INNOVATION     KNOWLEDGE   INTEGRITY Excellence  
  • 27. Bank  of  the  Year     for  Mauri?us   In  2012,  MCB  was,  for  the   fourth  Ime  in  the  last  five   years,  rewarded   by  ‘The  Banker  Magazine’   672nd   Among  the  Top  1000  Banks     (in  terms  of  Tier  1  Capital)   20th   in  Africa   Only  MauriIan  Bank  to  figure  in   the  Top  25  African  Banks   1st   in  East  Africa   Rankings  as  per     The  Banker  Top  1000  Banks     (July  2013)   •  Best  Emerging  Markets  Bank  2013  (Country  winner  -­‐  Mauri?us)  in  the  Global  Finance  Magazine   •  Best  Local  Bank  in  Mauri?us  in  the  EMEA  Finance  African  Banking  Awards  2012   •  Best  Risk  Management  Disclosures  Award  in  the  PricewaterhouseCoopers  Corporate  ReporIng   Awards  2013   •  Performance  Excellence  Award  aXributed  by  CiIbank,  Commerzbank,  J.P.  Morgan  and  Wells   Fargo  for  straight-­‐through  processing  rate  for  payments  and  transfers   •  A  leading  regional  bank  in  terms  of  profitability  in  the  Eco  Austral  Magazine  
  • 28. OUR  ORGANISATION  |  7   OUR  ORGANISATION   OUR  CORE  ACTIVITIES     •   Retail  Banking   •   Corporate  Banking   •   InternaIonal  OperaIons   •   Cards   Supported  by  Business  Units   •       Group  Risk   •       Strategy,  Research  &  Development   •       AdministraIon   •       Finance   •       InformaIon  Technology   •       Banking  OperaIons   •       MarkeIng   •       Human  Resources   •       Group  Internal  Audit   •       CommunicaIon   •       Legal    
  • 29. RETAIL  BANKING  |  8   RETAIL  BANKING     •   With  its  wide-­‐ranging  distribuIon  channels,  the  MCB  caters  for  the   day-­‐to-­‐day  needs  of  different  customer  segments  as  well  as  small  and   medium  enterprises,  while  focusing  on  the  requirements  of  high  net   worth  clients.   •     A  landmark  achievement  of  MCB  Retail  in  2011  was  the  redesign  of   the  enIre  branch  network  which  has  been  equipped  with  world-­‐class   infrastructure  concepts  and  service  levels.   • MCB  Retail  Banking  has  made  a  significant  move  in  shiuing  its  focus   from  a  “transacIonal”  to  “relaIonal”  banking  which  has  resulted  into   a  more  graIfying  banking  environment  and  experience  to  customers.   •   There  has  also  been  an  improved  product  offerings  (mobile  banking)   and  visibility  through  commercial  acIviIes  
  • 30. CORPORATE  BANKING|  9   CORPORATE  BANKING     •   The  MCB  Corporate  Banking  supports  the  needs  of  operators  in   established  and  emerging  economic  sectors  by  providing  them  with   flexible  and  innovaIve  financial  soluIons  and  advice,  thus  helping  to   transform  opportuniIes  into  winning  strategies.     •     In  2011,  MCB  Corporate  Banking  was  involved  mostly  in  the   financing  of  large-­‐scale  projects  in  Hospitality  and  Property   management.       • It  has  also  posiIoned  itself  as  a  prime  provider  of  “Green  loans”  to   promote  environment-­‐friendly  projects.   • Significant  increase  in  “Credit  ProtecIon”  soluIon  for  their   customers      
  • 31. CARDS|  10   CARDS   •   By  means  of  its  advanced  technology,  global  partnerships  and   extensive  merchant  network,  the  MCB  acts  as  a  one-­‐stop-­‐shop  for  all   cards  related  needs  of  clients.     •   A  comprehensive  range  of  card  payment  soluIons  to  personal  and   corporate  clients:     •   debit  and     •   fleet  cards     •   credit  cards   •   4600  merchant  terminals   •   160  ATM  represenIng  38%  of  the  local  ATM  park  (incl.  11  Forex   ATMs)   •   Exclusive  acquirer  status  for  American  Express,  China  UnionPay   and  Diners  Club   •   E-­‐commerce  –  secure  and  recurring  payments  
  • 32. INTERNATIONAL  |  11   INTERNATIONAL   • The  MCB  leverages  on  its  network  of  internaIonal  correspondents  and   access  to  global  finance  to  provide  custom-­‐made  financial  soluIons.  A   cornerstone  of  our  regional  diversificaIon  is  the  ‘Bank  of  Banks’  ini?a?ve   which  aims  to  posiIon  the  Bank  as  a  regional  hub  in  handling  trade  finance,   payments  and  cards  operaIons  outsourcing,  amongst  others,  for  banking   counterparts.   •       Main  achievements  are:-­‐   • Group’s  outbound  operaIons  rose  by  30%  in  related  gross  operaIng   margin   •   Solicited  by  its  African  banking  counterparts  as  a  privileged  partner  for   joint  ventures  in  the  financing  of  major  deals  in  the  region   •   Africa  Forward  Together  Seminar    
  • 33. CAREER  OPPORTUNITIES  |  12   CAREER  OPPORTUNITIES   RETAIL  BANKING     Teller  >  Customer  Service  Supervisor  >  Account  Execu?ves  >  Branch  Managers  >   Regional  Managers       CORPORATE  BANKING     Assistant  Credit  Analyst  >  Credit  Analyst  >  Account  ExecuIves       INTERNATIONAL  OPERATIONS     OperaIons  Support  >  Account  Execu?ves  >  Manager              
  • 34. CAREER  OPPORTUNITIES  |  13   CAREER  OPPORTUNITIES   STRATEGY,  RESEARCH  &  DEVELOPMENT     Researcher  >  Business  Analyst  >  Business  Strategist       FINANCE     Business  Analyst  >  Business  &  Strategic  planning  analyst  >  Financial  Manager       GROUP  INTERNAL  AUDIT     Semi-­‐senior  internal  auditor  >  Senior  Internal  Auditor  >  Audit  Coordinator         MARKETING     Market  Analyst  Support  >  Strategic  Marke?ng  Analyst  >  Strategic  MarkeIng  Manager            
  • 35. COMPETENCIES  |  14   CORE  COMPETENCIES   WHAT  ARE  THE  COMPETENCIES/SKILLS  REQUIRED  TO  BE  PART  OF  MCB?     •   Excellent  presentaIon  and  communicaIon  skills     •   Good  Leadership  skills     •   Excellent  Teamplayers  with  good  interpersonal  skills     •   Strategic  Thinker     •   Resilience       •   Good  analysis  and  problem-­‐solving  skills     •   High  sense  of  proacIveness              
  • 36. OUR  PEOPLE  |  15   OUR  PEOPLE     •   At  MCB,  we        Aract,          Develop,            Recognise              &  Reward  quality  people   •   We  set  high  standards  of  professional  development   •   We  encourage  growth  and  career  development   •   Competency  based  HR  System  
  • 37. NEXT  STEPS|  18   NEXT  STEPS   •  Your  CV  is  kept  in  our  database   •  We  shall  revert  back  to  you  for  any  upcoming   opportuniIes   •  Visit  our  website  regularly  (www.mcb.mu)   •  Apply  on-­‐line  for  jobs  in  which  you  are  interested     •  Website:  www.mcb.mu  >  MCB  Group  >  Careers            
  • 38. CONCLUSION  |  7   THANK  YOU    
  • 39. •  Discrepancy between students and employers view of graduates employability skills •  http://www.timeshighereducation.co.uk/story.asp?sectioncode=26&storycode=418596&c=1 •  Networking skills: how important are they and can they be taught? •  http://www.bbc.co.uk/news/magazine-16415584 •  Employers hold attitude and personality in higher esteem than academic qualifications •  http://www.dailymail.co.uk/money/news/article-2087270/School-leavers-better-workers-graduates- universities-fail-equip-people-work-say-employers.html •  Learning to speak properly – a controversial employability skill? •  http://www.bbc.co.uk/news/uk-16630260 •  •  Reasons employers do not recruit •  http://www.telegraph.co.uk/education/educationnews/9036281/Third-of-companies-struggling-to-recruit- skilled-graduates.html •  Importance of getting students to think globally •  http://www.bbc.co.uk/news/education-16071105