Mirza Fahim Ali Baig is applying for the position of Hotel Manager. He has over 20 years of experience in hospitality management, having held positions such as Restaurant Manager, Banquet Supervisor, and Banquet Operation Manager in hotels in Pakistan and Saudi Arabia. He has a BA degree and diplomas in banquet and restaurant operations management. He is proficient in English, Arabic, and various hospitality industry software programs.
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1. MIRZA FAHIM ALI BAIG.
PORTFOLIO CONTENTS Date: 19/10/15 Position Applied for Hotel Manager
PROFESSIONAL SUMMARY
Profession:
Hospitality
Department:
Food & Beverage
Division:
Service / Operations /
Special Job Knowledge:
Beverages, Caterings, Conference & Banquets , Sales & Marketing
Name of Organizations:
Mubarak event Complex Lahore
Falettis Hotel Lahore Pakistan
Hospitality inn hotel (Holiday Inn Hotel Lahore) Pakistan
Sahara Air Port Hotels Al Riyadh Saudi Arabia
Ajyad Makkah Hotels Makkah Saudi Arabia
Al Baha Palace Hotels & Resorts Saudi Arabia
Ramada Redesence Avari Hotels Lahore Pakistan
CONTACT NAME PERSONAL DETAILS
First Name (Prefix) Mirza Nationality Pakistani
First Name FAHIM Birth Date [DD-MMM-YYYY] 01 Jan 1975
Last [ Family ] Name ALI BAIG Civil Status Married with 3.kids
Father's Name MIRZA SHOUKAT ALI BAIG CNIC Number 35202-2468435-5
Academic Title(s) BA Passport Number
Current Position GM.OPERATION Height 5.11
Currant Organization Mubarak Event Complex Lahore Weight 160 Lbs. / GCC driving License
LANGUAGE SKILLS PERSONAL CONTACT NUMBERS [PRIVATE RESIDENCE HOME]
Language/Level of Skill Speak Read Write Mobile 01 +92 333 455 94 69
E=excellent W=well F= fair E W F E W F E W F Mobile 02 N/A
English X X X Phone Private (Residence) +92 42 6541258
Arabic X X X Job Phone +92 42 631 00 77
German Skype id Mirza.fahimbaig
Italian E-mail alhajfahimbaig@yahoo.com
Spanish
Japanese EMERGENCY CONTACT PERSON
Chinese Cantonese) Name SOMI FAHIM
Chinese ( Mandarin) Relation Wife
Urdu / Hindi X X X Mobile 0313-4848681
Punjabi Local X X X E-mail
CURRENT ESTABLISHMENT / EMPLOYER [BUSINESS ADDRESS ]
Establishment Hospitality inn Lahore hotel (formerly Holiday Inn Hotel Lahore)
Address 25 – 26 Egerton Road Lahore – 54000, Pakistan
City/ Post Code/ Country Lahore, 54000 Pakistan ( Western Asia)
Tel +92 42 36363952 Tel: [direct] Extension # 442
CompanyWeb www. Falettishotel.com
2. CompanyWeb
HOME ADDRESS (PERMANENT ADDRESS)
Name Of Mirza Fahim Ali Baig
Address House,no.76 Line no,08 New Canal Park Herbance pura Cantt
Lahore Pakistan
City/Town Lahore City Pakistan
Post Code/Zip 0092-42
Country Pakistan
DETAILS OF EXPERIENCE IN HOSPITALITY INDUSTRY
CURRENT ASSIGNMENT
Lahore
Mubarak Event Complex Lahore Pakistan
34. Abbot Road Lahore – 54900, Pakistan
Designation:
G.M Operation
Department:
Food & Beverages / Sales
Date of Joining:
Jun,2015 to
Current Status:
Employed Now
PAST ASSIGNMENT
Lahore
Falettis Hotel Lahore Pakistan
24- Egerton Road Lahore – 54000, Pakistan
Designation:
Banquet Operation Manager
Department:
Food & Beverages / Sales
Date of Joining:
1,Sept,2014 to Jun.2015
Current Status:
Employed
PAST ASSIGNMENT
Lahore
Hospitality inn hotel Lahore (formerly Holiday inn hotel )
25 – 26 Egerton Road Lahore – 54000, Pakistan
Designation:
Banquet Operation Manager
Department:
Food & Beverages / Sales
Date of Joining:
19.Jan, 2006 to 2014
Currant Status:
Employed
PAST ASSIGNMENT
AL MAKRIM HOTEL RIYADH
FORMERLY SAHARA AIR PORT
Designation:
Restaurant Manager
Department:
Food & Beverages / Sales
3. Division: Services, Operations / Sales
Date of Joining:
19,April, 1997
Date of Leaving:
Dec,23, 2005
AL MAKRIM HOTEL MAKKAH
AJYAD MAKKAH HOTELS MAKKAH
MANAGEMENT
SHARACO AL MAKRIM GROUP.
KSA
Designation:
Banquet Supervisor
Department:
Food & Beverage
Division:
Food & Beverage Operation
Date of Joining:
2002 & 2004
AL BAHA PALACE HOTELS BAHA KSA
MANAGEMENT
SHARACO AL MAKRIM GROUP. KSA
Designation: CAPTION WAITER
Task Force
Department:Food & Beverage 1998
AVARI LAHORE PAKISTAN
Designation: FOOD & BEVERAGE WAITER
Department: Food & Beverage 1993.1995
EDUCATION
YEAR
2007
LEVEL
Diploma
06,month
MARKS
80%
INSTITUTION
Cothem College Lahore. Diploma in Banquet & Restaurant
Operation Manager. US, College Affiliated
1998 Diploma
one year
75% Cambridge College UK , Corresponding,Hospitality industry
1997 BA 60% PU
1995 FA 56 % Punjab Board
1992 Matriculation 50 % P.R high School Lahore Pakistan
PROFESSIONAL SKILLS
♦ To look after the Banquet Operations, Sales and arrangements of all functions
♦ Controlling and balancing daily bookings and reservation along with the record update in database
(Computerised Reservation System)
♦ Handling the customer concerns
♦ Inputting group tour requirements and information
♦ Booking of Conferences, Seminars, Meetings and workshops etc.
♦ Preparation of quotations and negotiating rates for conferences and meetings.
♦ Preparing of rate letters for corporate clients and delegations.
♦ Updating of corporate rates given to companies and forwarding these to accounts department
♦ Maintain the function requirements up to the standards of the hotel till end.
♦ Collaborative & energetic, proactive, decisive, social & fair.
ON JOB TRAININGS
Date Name of Course Organized by
September, 2002 English Speaking level “A”
January, 2003 LHW (Leading Hotels of the World) Standards
4. February, 2003 Guest Courtesy & Handling Guest Complains
May, 2003 F&B Operations Basic Skills Training
June, 2004 F&B Management
May, 2007 Antiquates & Smiles Training
IT KNOWLEDGE AND GENERAL SOFTWARE
X PC, Windows, Word, Excel X Microsoft Office X Macromedia Flash
MAC, Star Office , Open Office X Adobe Photo Shop, Illustrator
Windows Server Environment X PowerPoint Presentations Page Maker
Linux OS Adobe Acrobat (writer) Visio , Auto CAD
UNIX Lotus Notes, Cold Fusion (CF) Programming
Html (x html) language/ Flash Dream Weaver Data Base (Access, MSQL, Oracle)
Other software and hardware products
HOSPITALITY BUSINESS SOFTWARE KNOWLEDGE
X POS- Micros Fidelio X Fidelio Accounting & Inventory Accounting – MYOB, Peach Tree
POS- Squirrel / Sweda Fidelio Cost control Event Pro /
X POS Fidelio Events Sales Management X Chef TEC / CalcMenu /
Fidelio Cruise Fidelio V6 and OPERA HR Management Systems
Serenata CLS Hotel Reservation System X Telephone –Call Center Software
Ideas Revenue Mgmt - eYield Opera Hotel Mgmt. System Engineering /PMS
GDS ADACO/ECLIPSE Procurement Program CRM – Act, Sales LOGIX, Onix, PeopleSoft
X Internet Reservation Systems Tour Pelican, PegsTOUR, JumpSTART CRS SynXis
X Other: NCR SUS X Other: Till Par Other:
Operate computer in special X
REFERENCES
References will be provided on demand