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A3 language
                               as the glue for the Lean
                               transformation




                               Marcin Kokott
  http://twitter.com/MKokott   Agile/Lean Coach, Senior Consultant
                               Tieto,
                               marcin.kokott@tieto.com
© 2011 Tieto Corporation
We all have powerfull tool
• We have most powerfull tool that natural selection have ever
  devise
   • Implanting your thoughts from your mind to other… without surgery!

• Chimpanzees can’t improve... We can 
   • …take one idea and improve it

• Seeing something means I can steal it
   • Languages to block the threath
   • Social learning or „family groups”

• How many languages we have in our organizations
   • Cultural, Management levels, groups…

    © 2011 Tieto Corporation
Introduction
• Former developer, team leader, project manager

• ...more than 9 years experience in IT

• Currently Agile/Lean Coach of business critical
  cases in Tieto

• ...has been implementing Agile & Lean in various types of projects for last 3
  years in context of distributed deliveries (whole Scandinavia, Germany,
  Netherlands, Poland, Czech Republic, Austria, India and China)

• Core team for Lean@Tieto




     © 2011 Tieto Corporation
Improvement:
•   NOW?
•   REALITY?
•   Anything for ME?
•   NOT FIRE-FIGHTING?
•   ACTIONS?
•   HOW LONG?
•   HOW MUCH?
•   CHECK IT?
•   WHEN it will be DONE?

• …and we don’t have a time - make it one page .


     © 2011 Tieto Corporation
© 2011 Tieto Corporation
Simple
• “If you can't explain it simply,
       you don't understand it well enough”
   A.Einstein


• „No pictures ??? It’s boring…”

• GO and SEE

• „SPACE-BOXED”




    © 2011 Tieto Corporation
Common goal
• Different people, roles, expectations

• Show whole elephant

• Sell it – not push it!
    • Money, Lead-time, Delivery speed, Challenging (Kaikaku)

• Transparent


                  ”Most business processes are 90% waste
                and 10% value-adding work” (Jeffrey K. Liker)

     © 2011 Tieto Corporation
Everyone speaks
• Agreed by every stakeholder
   • Continuous discussion and selling


• Understandable by everyone
   • ROI, CSS, Lead-Time, Efficiency

• No YES-NO
   • If you don’t agree fully – show different situation




    © 2011 Tieto Corporation
Solid
• Investment

• 30-60 days of implementation

• Measurable

• Clear ROI and fast
   • Schedule, measure
   • Cost of change
   • Actions




    © 2011 Tieto Corporation
Summary
• “If you can't explain it simply, you don't understand it well
  enough”
   • A.Einstein


• Use language to LEARN

• Bottom-up, Top-down… and „injections of catalyst”

• „Think fast, speak slow”




    © 2011 Tieto Corporation
See also on BoF:
Roman Smirak
„Transforming 18000 people
company – Lean@Tieto”



Marcin Kokott
Agile/Lean Coach, Senior Consultant
Tieto,
marcin.kokott@tieto.com




   http://twitter.com/MKokott

 © 2011 Tieto Corporation

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"A3 Language as the glue for Lean Transformation" (LESS 2011, Stockholm)

  • 1. A3 language as the glue for the Lean transformation Marcin Kokott http://twitter.com/MKokott Agile/Lean Coach, Senior Consultant Tieto, marcin.kokott@tieto.com © 2011 Tieto Corporation
  • 2. We all have powerfull tool • We have most powerfull tool that natural selection have ever devise • Implanting your thoughts from your mind to other… without surgery! • Chimpanzees can’t improve... We can  • …take one idea and improve it • Seeing something means I can steal it • Languages to block the threath • Social learning or „family groups” • How many languages we have in our organizations • Cultural, Management levels, groups… © 2011 Tieto Corporation
  • 3. Introduction • Former developer, team leader, project manager • ...more than 9 years experience in IT • Currently Agile/Lean Coach of business critical cases in Tieto • ...has been implementing Agile & Lean in various types of projects for last 3 years in context of distributed deliveries (whole Scandinavia, Germany, Netherlands, Poland, Czech Republic, Austria, India and China) • Core team for Lean@Tieto © 2011 Tieto Corporation
  • 4. Improvement: • NOW? • REALITY? • Anything for ME? • NOT FIRE-FIGHTING? • ACTIONS? • HOW LONG? • HOW MUCH? • CHECK IT? • WHEN it will be DONE? • …and we don’t have a time - make it one page . © 2011 Tieto Corporation
  • 5. © 2011 Tieto Corporation
  • 6. Simple • “If you can't explain it simply, you don't understand it well enough” A.Einstein • „No pictures ??? It’s boring…” • GO and SEE • „SPACE-BOXED” © 2011 Tieto Corporation
  • 7. Common goal • Different people, roles, expectations • Show whole elephant • Sell it – not push it! • Money, Lead-time, Delivery speed, Challenging (Kaikaku) • Transparent ”Most business processes are 90% waste and 10% value-adding work” (Jeffrey K. Liker) © 2011 Tieto Corporation
  • 8. Everyone speaks • Agreed by every stakeholder • Continuous discussion and selling • Understandable by everyone • ROI, CSS, Lead-Time, Efficiency • No YES-NO • If you don’t agree fully – show different situation © 2011 Tieto Corporation
  • 9. Solid • Investment • 30-60 days of implementation • Measurable • Clear ROI and fast • Schedule, measure • Cost of change • Actions © 2011 Tieto Corporation
  • 10. Summary • “If you can't explain it simply, you don't understand it well enough” • A.Einstein • Use language to LEARN • Bottom-up, Top-down… and „injections of catalyst” • „Think fast, speak slow” © 2011 Tieto Corporation
  • 11. See also on BoF: Roman Smirak „Transforming 18000 people company – Lean@Tieto” Marcin Kokott Agile/Lean Coach, Senior Consultant Tieto, marcin.kokott@tieto.com http://twitter.com/MKokott © 2011 Tieto Corporation