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Customer Service and Social Media

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M
Mark J. Thiel

What it means to provide outstanding customer service continues to evolve and change. It is imperative that small businesses develop a working understanding of how to engage, utilize, and implement effective social media strategies

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Customer Service & Social Media A Customer Service Professionals ‘How To’ Guide to Social Media
What is Social Media?
What This Means To You and your ability to interact with customers & influence service and purchase decisions.
BUT… …I don’t have time or the staff for social media
Customer Service and Social Media
Customer Service and Social Media
Customer Service and Social Media
Customer Service and Social Media
Customer Service and Social Media
Customer Service and Social Media
Customer Service and Social Media
Customer Service and Social Media
Customer Service and Social Media
Customer Service and Social Media

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Customer Service and Social Media