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____________________________________
Stewardship Prerequisites:
The George Technique
____________________________________
Mark Longo
Deputy Director, Strategic Development Services
Georgetown University
…BUT FIRST, A SHOUT OUT TO
• Kirsten Rasmussen
Assistant Vice President for Development, Stewardship
The George Washington University
kirstenr@gwu.edu
AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012
Presentation is the property of the presenter unless permission is given
This is not George!
Systematic vs. Ad hoc
Stewardship
“Just cause you got the monkey off your
back doesn’t mean the circus has left
town.” - George Carlin, comedian
AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012
Presentation is the property of the presenter unless permission is given
Growing Partnerships
Effective Communications
Operational Policies
Readiness Assessment
Gift Documentation
Educating Staff
AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012
Presentation is the property of the presenter unless permission is given
Growing Partnerships
• Within Advancement
• With the Academic Community/Programmatic Staff
• With your Finance Department
• With your Legal Office
• Unique Partnerships (Financial Aid, Doctors, etc.)
AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012
Presentation is the property of the presenter unless permission is given
“Be courteous to all, but
intimate with few, and
let those few be well
tried before you give
them your confidence.”
- George Washington,
first President of the
United States
AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012
Presentation is the property of the presenter unless permission is given
Effective Communications
• Transparency/Accountability/Access
• Ensuring Understanding/Managing
Expectations
– Project Briefs
– Agendas
– Conference Reports
AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012
Presentation is the property of the presenter unless permission is given
AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012
Presentation is the property of the presenter unless permission is given
“A dictatorship
would be a heck
of a lot easier,
there’s no
question about it.”
- George W. Bush,
43rd President of the
United States
AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012
Presentation is the property of the presenter unless permission is given
Effective Communications (cont’d)
• Feedback: 360 reviews from donors and
colleagues
• Donor-centric communications
• Online/Social Media
AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012
Presentation is the property of the presenter unless permission is given
“The single biggest problem
In communication is the
Illusion that it has taken
Place.”
- George Bernard Shaw,
playwright
AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012
Presentation is the property of the presenter unless permission is given
“The Costanza Principle”
AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012
Presentation is the property of the presenter unless permission is given
"You see, right now I have Relationship
George. But there is also Independent
George...Movie George, Coffee Shop
George, Liar George, Bawdy George...If
Relationship George walks through this
door, he will kill Independent George.
A George divided against itself
cannot stand!"
- George Costanza (actor Jason
Alexander) in the “Pool Guy” of
Seinfeld (Season 7, Episode 8, 1995)
Operational Policies
• Policies necessary to ensure effective donor stewardship:
– Advancement Policies
• Gift Acceptance Policy
• Naming Policy
• Gift Recording Policy
– Financial Policies
• Spending Compliance
• Investment Management Policies
• Policy on underwater endowments
– Stewardship/Communications Policies
• Acknowledgement/Correspondence Policy
• Publicity Guidelines
• Branding/Style Guidelines
– Other Policies
AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012
Presentation is the property of the presenter unless permission is given
AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012
Presentation is the property of the presenter unless permission is given
Readiness Assessment
“I would rather have agood plan
today thana perfect plan two
weeks from now.”
-GeorgeS.Patton,Jr.,UnitedStates
ArmyGeneral
AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012
Presentation is the property of the presenter unless permission is given
George S. Patton as portrayed by George C. Scott
AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012
Presentation is the property of the presenter unless permission is given
AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012
Presentation is the property of the presenter unless permission is given
Gift Documentation
• Documentation of Donor Intent
• Types of Documentation
– Pledge Agreements
– Donor Agreements/MOU’s
– Gifts-in-kind
• Compliance with Organizational Policies
• Legal Considerations
AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012
Presentation is the property of the presenter unless permission is given
AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012
Presentation is the property of the presenter unless permission is given
“The nicest thing is to open the newspapers and not to find
yourself in them.”
- George Harrison, musician
AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012
Presentation is the property of the presenter unless permission is given
Educating Staff
• Reporting Standards
• Acceptable (Legal) preferences
• Policies
• Procedures
• Other
AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012
Presentation is the property of the presenter unless permission is given
“Education is the key
to unlock the golden
door of freedom.”
- George Washington Carver,
educator
AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012
Presentation is the property of the presenter unless permission is given
Helpful Resources
• CASE.org
• SupportingAdvancement.com
• ADRP.net
• FundSvcs.org
• Other Resources
AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012
Presentation is the property of the presenter unless permission is given
Growing Partnerships
Effective Communications
Operational Policies
Readiness Assessment
Gift Documentation
Educating Staff
AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012
Presentation is the property of the presenter unless permission is given
AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012
Presentation is the property of the presenter unless permission is given
“The ONLY failure is not to try.”
- THE George Clooney, enough said
AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012
Presentation is the property of the presenter unless permission is given
Thank you!
Mark Longo
Deputy Director, Strategic Development Services
Georgetown University
mal86@georgetown.edu

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AASP Presentation-2

  • 1. ____________________________________ Stewardship Prerequisites: The George Technique ____________________________________ Mark Longo Deputy Director, Strategic Development Services Georgetown University
  • 2. …BUT FIRST, A SHOUT OUT TO • Kirsten Rasmussen Assistant Vice President for Development, Stewardship The George Washington University kirstenr@gwu.edu AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012 Presentation is the property of the presenter unless permission is given This is not George!
  • 3. Systematic vs. Ad hoc Stewardship “Just cause you got the monkey off your back doesn’t mean the circus has left town.” - George Carlin, comedian AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012 Presentation is the property of the presenter unless permission is given
  • 4. Growing Partnerships Effective Communications Operational Policies Readiness Assessment Gift Documentation Educating Staff AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012 Presentation is the property of the presenter unless permission is given
  • 5. Growing Partnerships • Within Advancement • With the Academic Community/Programmatic Staff • With your Finance Department • With your Legal Office • Unique Partnerships (Financial Aid, Doctors, etc.) AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012 Presentation is the property of the presenter unless permission is given
  • 6. “Be courteous to all, but intimate with few, and let those few be well tried before you give them your confidence.” - George Washington, first President of the United States AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012 Presentation is the property of the presenter unless permission is given
  • 7. Effective Communications • Transparency/Accountability/Access • Ensuring Understanding/Managing Expectations – Project Briefs – Agendas – Conference Reports AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012 Presentation is the property of the presenter unless permission is given
  • 8. AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012 Presentation is the property of the presenter unless permission is given
  • 9. “A dictatorship would be a heck of a lot easier, there’s no question about it.” - George W. Bush, 43rd President of the United States AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012 Presentation is the property of the presenter unless permission is given
  • 10. Effective Communications (cont’d) • Feedback: 360 reviews from donors and colleagues • Donor-centric communications • Online/Social Media AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012 Presentation is the property of the presenter unless permission is given
  • 11. “The single biggest problem In communication is the Illusion that it has taken Place.” - George Bernard Shaw, playwright AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012 Presentation is the property of the presenter unless permission is given
  • 12. “The Costanza Principle” AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012 Presentation is the property of the presenter unless permission is given "You see, right now I have Relationship George. But there is also Independent George...Movie George, Coffee Shop George, Liar George, Bawdy George...If Relationship George walks through this door, he will kill Independent George. A George divided against itself cannot stand!" - George Costanza (actor Jason Alexander) in the “Pool Guy” of Seinfeld (Season 7, Episode 8, 1995)
  • 13. Operational Policies • Policies necessary to ensure effective donor stewardship: – Advancement Policies • Gift Acceptance Policy • Naming Policy • Gift Recording Policy – Financial Policies • Spending Compliance • Investment Management Policies • Policy on underwater endowments – Stewardship/Communications Policies • Acknowledgement/Correspondence Policy • Publicity Guidelines • Branding/Style Guidelines – Other Policies AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012 Presentation is the property of the presenter unless permission is given
  • 14. AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012 Presentation is the property of the presenter unless permission is given
  • 15. Readiness Assessment “I would rather have agood plan today thana perfect plan two weeks from now.” -GeorgeS.Patton,Jr.,UnitedStates ArmyGeneral AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012 Presentation is the property of the presenter unless permission is given George S. Patton as portrayed by George C. Scott
  • 16. AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012 Presentation is the property of the presenter unless permission is given
  • 17. AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012 Presentation is the property of the presenter unless permission is given
  • 18. Gift Documentation • Documentation of Donor Intent • Types of Documentation – Pledge Agreements – Donor Agreements/MOU’s – Gifts-in-kind • Compliance with Organizational Policies • Legal Considerations AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012 Presentation is the property of the presenter unless permission is given
  • 19. AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012 Presentation is the property of the presenter unless permission is given
  • 20. “The nicest thing is to open the newspapers and not to find yourself in them.” - George Harrison, musician AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012 Presentation is the property of the presenter unless permission is given
  • 21. Educating Staff • Reporting Standards • Acceptable (Legal) preferences • Policies • Procedures • Other AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012 Presentation is the property of the presenter unless permission is given
  • 22. “Education is the key to unlock the golden door of freedom.” - George Washington Carver, educator AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012 Presentation is the property of the presenter unless permission is given
  • 23. Helpful Resources • CASE.org • SupportingAdvancement.com • ADRP.net • FundSvcs.org • Other Resources AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012 Presentation is the property of the presenter unless permission is given
  • 24. Growing Partnerships Effective Communications Operational Policies Readiness Assessment Gift Documentation Educating Staff AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012 Presentation is the property of the presenter unless permission is given
  • 25. AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012 Presentation is the property of the presenter unless permission is given “The ONLY failure is not to try.” - THE George Clooney, enough said
  • 26. AASP Summit 2012, Always Advancing Strategic Partnerships – October 8-10, 2012 Presentation is the property of the presenter unless permission is given Thank you! Mark Longo Deputy Director, Strategic Development Services Georgetown University mal86@georgetown.edu