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Social Media Marketing




Mark O'Leary - www.irishwebhq.com
Social Media & Website Goals

Improve Search Engine Placement
Increase the number of site visitors




Mark O'Leary - www.irishwebhq.com
Business Goals

Increased Brand Awareness
More Enquiries
More Sales
Better ROI




Mark O'Leary - www.irishwebhq.com
Targeted Social Networks

Facebook
Twitter
You Tube
Linked In
Pintrest
Flickr
Slideshare
Any others that suit your business



Mark O'Leary - www.irishwebhq.com
Do I need a website

Not Necessarily
•Each site can act independently and you can achieve
your business goals on each site

However
•Why not centralise your business goals and direct the
traffic toward that one area
•More Measurable



Mark O'Leary - www.irishwebhq.com
First Step - Measure

You cant track improvement unless you first
   measure your current status




Mark O'Leary - www.irishwebhq.com
What should I measure?

• Current social media activity if any
• Number of visitors coming to your site
• How many come from each of the social media sites?
• How many come from other sources?
• What pages do they like?
• What pages turn them off?
• Where do they exit the funnel?




Mark O'Leary - www.irishwebhq.com
How do I Measure?

Social Media Tracking


Facebook Insights www.facebook.com/insights
Twitter - http://www.adamsherk.com/social-
   media/best-free-twitter-analytics-tools/




Mark O'Leary - www.irishwebhq.com
Facebook Insights




Mark O'Leary - www.irishwebhq.com
Website Stats

Google analytics www.google.com/analytics
Free
Loads of Features
Easy to setup


Track at least a months activity




Mark O'Leary - www.irishwebhq.com
Mark O'Leary - www.irishwebhq.com
What Next?

• Set Social Media Goals


• What is the one thing I want to achieve with my
    campaign?
•   Build a Facebook following?
•   Drive traffic to my site?
•   Build brand awareness on Twitter?
•   Showcase products on Pintrest or Flickr?


Mark O'Leary - www.irishwebhq.com
And

• Set a timeframe and goal for a campaign. It must be
   measurable.

• Examples


• 1000 likes on my Facebook business page in 30 days
• 100% increase in site visitors in 3 months
• 10 extra enquiries on my website each week



Mark O'Leary - www.irishwebhq.com
So Far

You know where you stand
You know what you want
You know how long it should take


Before you begin your social media campaign ask
 yourself:
Is my website ready?




Mark O'Leary - www.irishwebhq.com
Is my website ready?

• Is my site acceptable for viewing?

• Is my site current?

• Do I have complete control over my content?

• Does my site have appealing content to draw visitors in?

• Can I encourage my visitors to signup/buy?

• Is my site fast?
   www.iwebtool.com/speed_test
   www.pingdom.com

Mark O'Leary - www.irishwebhq.com
Starting your Social Media Campaign

• Signup
• Link your social media accounts
• Find friends and acquaintances
• Thank people for following you and being your friend




Mark O'Leary - www.irishwebhq.com
Post(Write)

• Post something interesting that others will be
   interested in

• Include a link back to the original content on your
   site

• Don’t beat people over the head with the hard sell –
   make it sound appealing

• Post links to other websites that you find interesting


Mark O'Leary - www.irishwebhq.com
Comment and Reply

• Comment on others posts
• Reply to those who comment on your post


• Reminds them that you exist


• Shows them that you are interested in a certain topic
   – even better if that topic is in your market area

• All of their followers or friends will see your content

Mark O'Leary - www.irishwebhq.com
Promote Other Peoples Content

Retweet or share
Goodwill trade-off
Likely to be reciprocated




Mark O'Leary - www.irishwebhq.com
Specific Tips for Different Networks - Facebook

• Create an informative business page
• Ask friends to like your page
• Post interesting comments on your business page,
    not press releases
•   Run a competition for those who like your business
    page
•   Thank people for liking your page
•   Reply to comments
•   Get your own Facebook URL

Mark O'Leary - www.irishwebhq.com
Twitter

• Create a good profile
• Tweet regularly
• Include link to your web page in the tweet
• Include hash tags #socialmedia
• Geolocated hash tags #socialmedia #ireland
• Retweet regularly
• Reply often
• Thank followers
• Automate using Tweetdeck

Mark O'Leary - www.irishwebhq.com
Linked In

• For Business
• Let customers find you
• Post to show your industry knowledge
• Business status updates and achievements
• Endorsements
• Recommendations
• Search for employees




Mark O'Leary - www.irishwebhq.com
Slideshare

Make use of your presentations
Share on other networks too
Place the transcript on your website if you are short
   of content




Mark O'Leary - www.irishwebhq.com
Track Your Time

Time is money
Automate where possible
Connect Accounts
Wordpress -> Facebook, Twitter and others


Outsource?




Mark O'Leary - www.irishwebhq.com
Measure and Refine

Measure and refine as you progress
Change the focus if necessary
Ensure your site continues to support your social
   networks




Mark O'Leary - www.irishwebhq.com
Lookback and learn

What went well?
What went wrong?


If you didn’t reach your goal, why?


How can you improve your next campaign?




Mark O'Leary - www.irishwebhq.com

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Social Media Optimisation

  • 1. Social Media Marketing Mark O'Leary - www.irishwebhq.com
  • 2. Social Media & Website Goals Improve Search Engine Placement Increase the number of site visitors Mark O'Leary - www.irishwebhq.com
  • 3. Business Goals Increased Brand Awareness More Enquiries More Sales Better ROI Mark O'Leary - www.irishwebhq.com
  • 4. Targeted Social Networks Facebook Twitter You Tube Linked In Pintrest Flickr Slideshare Any others that suit your business Mark O'Leary - www.irishwebhq.com
  • 5. Do I need a website Not Necessarily •Each site can act independently and you can achieve your business goals on each site However •Why not centralise your business goals and direct the traffic toward that one area •More Measurable Mark O'Leary - www.irishwebhq.com
  • 6. First Step - Measure You cant track improvement unless you first measure your current status Mark O'Leary - www.irishwebhq.com
  • 7. What should I measure? • Current social media activity if any • Number of visitors coming to your site • How many come from each of the social media sites? • How many come from other sources? • What pages do they like? • What pages turn them off? • Where do they exit the funnel? Mark O'Leary - www.irishwebhq.com
  • 8. How do I Measure? Social Media Tracking Facebook Insights www.facebook.com/insights Twitter - http://www.adamsherk.com/social- media/best-free-twitter-analytics-tools/ Mark O'Leary - www.irishwebhq.com
  • 9. Facebook Insights Mark O'Leary - www.irishwebhq.com
  • 10. Website Stats Google analytics www.google.com/analytics Free Loads of Features Easy to setup Track at least a months activity Mark O'Leary - www.irishwebhq.com
  • 11. Mark O'Leary - www.irishwebhq.com
  • 12. What Next? • Set Social Media Goals • What is the one thing I want to achieve with my campaign? • Build a Facebook following? • Drive traffic to my site? • Build brand awareness on Twitter? • Showcase products on Pintrest or Flickr? Mark O'Leary - www.irishwebhq.com
  • 13. And • Set a timeframe and goal for a campaign. It must be measurable. • Examples • 1000 likes on my Facebook business page in 30 days • 100% increase in site visitors in 3 months • 10 extra enquiries on my website each week Mark O'Leary - www.irishwebhq.com
  • 14. So Far You know where you stand You know what you want You know how long it should take Before you begin your social media campaign ask yourself: Is my website ready? Mark O'Leary - www.irishwebhq.com
  • 15. Is my website ready? • Is my site acceptable for viewing? • Is my site current? • Do I have complete control over my content? • Does my site have appealing content to draw visitors in? • Can I encourage my visitors to signup/buy? • Is my site fast? www.iwebtool.com/speed_test www.pingdom.com Mark O'Leary - www.irishwebhq.com
  • 16. Starting your Social Media Campaign • Signup • Link your social media accounts • Find friends and acquaintances • Thank people for following you and being your friend Mark O'Leary - www.irishwebhq.com
  • 17. Post(Write) • Post something interesting that others will be interested in • Include a link back to the original content on your site • Don’t beat people over the head with the hard sell – make it sound appealing • Post links to other websites that you find interesting Mark O'Leary - www.irishwebhq.com
  • 18. Comment and Reply • Comment on others posts • Reply to those who comment on your post • Reminds them that you exist • Shows them that you are interested in a certain topic – even better if that topic is in your market area • All of their followers or friends will see your content Mark O'Leary - www.irishwebhq.com
  • 19. Promote Other Peoples Content Retweet or share Goodwill trade-off Likely to be reciprocated Mark O'Leary - www.irishwebhq.com
  • 20. Specific Tips for Different Networks - Facebook • Create an informative business page • Ask friends to like your page • Post interesting comments on your business page, not press releases • Run a competition for those who like your business page • Thank people for liking your page • Reply to comments • Get your own Facebook URL Mark O'Leary - www.irishwebhq.com
  • 21. Twitter • Create a good profile • Tweet regularly • Include link to your web page in the tweet • Include hash tags #socialmedia • Geolocated hash tags #socialmedia #ireland • Retweet regularly • Reply often • Thank followers • Automate using Tweetdeck Mark O'Leary - www.irishwebhq.com
  • 22. Linked In • For Business • Let customers find you • Post to show your industry knowledge • Business status updates and achievements • Endorsements • Recommendations • Search for employees Mark O'Leary - www.irishwebhq.com
  • 23. Slideshare Make use of your presentations Share on other networks too Place the transcript on your website if you are short of content Mark O'Leary - www.irishwebhq.com
  • 24. Track Your Time Time is money Automate where possible Connect Accounts Wordpress -> Facebook, Twitter and others Outsource? Mark O'Leary - www.irishwebhq.com
  • 25. Measure and Refine Measure and refine as you progress Change the focus if necessary Ensure your site continues to support your social networks Mark O'Leary - www.irishwebhq.com
  • 26. Lookback and learn What went well? What went wrong? If you didn’t reach your goal, why? How can you improve your next campaign? Mark O'Leary - www.irishwebhq.com