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The	
  Mossel	
  Bay	
  Travel	
  Fes/val	
  is	
  an	
  online	
  
and	
  real	
  world	
  celebra/on	
  of	
  the	
  experience	
  
of	
  being	
  in	
  Mossel	
  Bay	
  –	
  for	
  locals	
  and	
  visitors	
  alike.	
  
	
  
It’s	
  also	
  a	
  celebra/on	
  of	
  travel	
  in	
  general	
  
New	
  York	
   	
   	
  Mossel	
  Bay	
  

#NYTravFest	
  	
  	
   #MBTravFest	
  	
  
Aims	
  
On	
  line:	
  

•  Share	
  Mossel	
  Bay	
  (live	
  streaming;	
  TwiIer;	
  Facebook)	
  
•  Awareness	
  (first	
  #MosselBay	
  then	
  #MBTravFest)	
  

Real	
  World:	
  	
  

•  Networking	
  opportuni/es	
  
•  Showcase	
  Mossel	
  Bay	
  in	
  context	
  	
  (Mossel	
  Bay	
  –	
  Southern	
  Cape	
  –	
  
Western	
  Cape	
  Province	
  –	
  South	
  Africa)	
  	
  
Targets:	
  

Travel	
  trade	
  (hosted	
  buyers)	
  
Tourism	
  industry	
  
Travellers	
  	
  
Minister’s	
  Tourism	
  Plenary	
  

•  Status	
  of	
  the	
  Western	
  Cape’s	
  tourism	
  industry	
  –	
  
Alan	
  Winde,	
  MEC	
  for	
  Finance	
  Economic	
  
Development	
  and	
  Tourism	
  
•  The	
  New	
  York	
  Travel	
  Fes/val	
  –	
  Roni	
  Weiss	
  	
  
•  Dealing	
  with	
  brand	
  damage	
  and	
  rebuilding	
  a	
  
brand	
  image	
  –	
  Judy	
  Lain,	
  Wesgro	
  
•  Responsible	
  tourism	
  –	
  Bekithemba	
  Langalibalele,	
  
Na/onal	
  Department	
  of	
  Tourism	
  
•  Introduc/on	
  to	
  the	
  Tourism	
  Union	
  of	
  South	
  
Africa–	
  Joleen	
  Du	
  Plessis	
  	
  

www.bit.ly/MBYTube	
  	
  

Day	
  1:	
  A	
  day	
  of	
  Discussion	
  
Garden	
  Court	
  Mossel	
  Bay	
  	
  
AYernoon	
  breakaway	
  sessions	
  

•  Jazz	
  Kuschke	
  photojournalist:	
  Making	
  the	
  most	
  of	
  your	
  holiday	
  photos.	
  	
  
•  How	
  the	
  tourism	
  industry	
  can	
  access	
  the	
  German	
  Market	
  with	
  Michael	
  Frauen,	
  
pearlsofafrica.de	
  	
  
•  Dr.	
  Peter	
  Nilssen	
  –	
  Our	
  Origins:	
  the	
  significance	
  of	
  the	
  archaeology	
  of	
  Mossel	
  Bay	
  
and	
  the	
  Pinnacle	
  Point	
  Caves	
  

www.bit.ly/MBYTube	
  	
  

Day	
  1:	
  A	
  day	
  of	
  Discussion	
  
Garden	
  Court	
  Mossel	
  Bay	
  	
  
Cheese	
  and	
  wine	
  show	
  
Protea	
  Hotel	
  Mossel	
  Bay	
  
•  Local	
  products	
  	
  

Day	
  1:	
  A	
  day	
  of	
  Discussion	
  
Garden	
  Court	
  Mossel	
  Bay	
  	
  
Day	
  2:	
  A	
  day	
  of	
  Exhibi/ons	
  	
  

Mari/me	
  Museum	
  &	
  field	
  garden,	
  Dias	
  Museum	
  Complex	
  	
  
Product	
  Presenta/ons	
  	
  

Lecture	
  room	
  of	
  The	
  Granary,	
  Dias	
  Museum	
  Complex	
  
•  NightsBridge	
  and	
  Ac/vityBridge	
  –	
  the	
  South	
  
African	
  real-­‐/me	
  on-­‐line	
  reserva/ons	
  system	
  for	
  
small	
  accommoda/on	
  providers	
  and	
  aIrac/ons	
  
and	
  adventures	
  companies	
  
•  ChainStay	
  –	
  anew	
  web	
  site	
  for	
  mountain	
  bikers	
  
and	
  tourism	
  products	
  that	
  offer	
  or	
  support	
  
mountain	
  biking	
  –	
  Alewijn	
  Dippinaar	
  	
  
•  Bonniedale	
  Holiday	
  Farm	
  –	
  Nico	
  Hesterman	
  
•  The	
  giant	
  horses	
  at	
  Outeniqua	
  Moon	
  Percheron	
  
Stud	
  –	
  Chris/ne	
  WaI	
  
•  Big	
  Tree	
  Marke/ng’s	
  tourism	
  products	
  –	
  Lindsey	
  
Gibaud	
  
•  Jeremy	
  van	
  Wyk	
  –	
  Cultural	
  tours	
  in	
  Mossel	
  Bay	
  
•  A	
  Thousand	
  Sensa/ons	
  –	
  a	
  new	
  package	
  that	
  
explores	
  the	
  Big	
  5	
  of	
  spor/ng	
  adventure	
  in	
  the	
  
Garden	
  Route	
  -­‐	
  Alewijn	
  Dippinaar	
  

www.bit.ly/MBYTube	
  	
  
Day	
  2:	
  A	
  day	
  of	
  Exhibi/ons	
  	
  

Mari/me	
  Museum	
  &	
  field	
  garden,	
  Dias	
  Museum	
  Complex	
  	
  
Point	
  of	
  Human	
  Origins	
  Experience,	
  Pinnacle	
  Point	
  	
  

Day	
  3:	
  A	
  day	
  of	
  Travelling	
  
Mossel	
  Bay	
  	
  
Pinnacle	
  Point	
  Golf	
  Club	
  
18	
  holes	
  +	
  shared	
  cart	
  +	
  halfway	
  house	
  
R	
  380.00	
  (40%	
  discount)	
  	
  

Special	
  Offers	
  	
  
“Overall,	
  it	
  worked	
  very	
  well	
  in	
  line	
  with	
  what	
  
we	
  did	
  in	
  New	
  York”	
  	
  
	
  
Reasons	
  people	
  found	
  it	
  interes/ng	
  and	
  different,	
  which	
  was	
  the	
  whole	
  point:	
  
•  Having	
  conversa/ons	
  
•  Using	
  a	
  ‘working’	
  space	
  with	
  character	
  (Dias	
  Museum	
  Complex)	
  
•  Strong	
  social	
  media	
  	
  
	
  
-­‐	
  Roni	
  Weiss	
  	
  

Successes	
  
In-­‐depth	
  discussions	
  
Product	
  presenta/ons	
  
Presence	
  on	
  the	
  social	
  web	
  
Live	
  streaming	
  
Exhibitor	
  mix	
  	
  
Cheese	
  and	
  wine	
  show	
  
Educa/on	
  of	
  hosted	
  buyers	
  

“We	
  really	
  fell	
  in	
  love	
  with	
  	
  
Mossel	
  Bay”	
  
-­‐	
  Lindsey	
  Gibaud	
  (Big	
  Tree	
  Marke/ng)	
  

Highlights	
  
Eden	
  Express	
  

Die	
  Burger	
  

Weekend	
  Argus	
  

Print	
  Media	
  
•  We	
  failed	
  to	
  allow	
  /me	
  to	
  introduce	
  our	
  guests	
  to	
  Mossel	
  Bay	
  before	
  the	
  Fes/val	
  
began.	
  (1/2	
  day	
  orienta/on	
  tour?)	
  

Scheduling:	
  

Live	
  streaming	
  

•  Sound:	
  we	
  need	
  direct	
  feed	
  from	
  speakers	
  (or	
  mics)	
  to	
  broadcas/ng	
  computer	
  
•  Video:	
  there’s	
  too	
  much	
  contrast	
  between	
  lit	
  and	
  unlit	
  areas	
  of	
  the	
  room	
  (ask	
  
camera	
  operators	
  to	
  focus	
  only	
  on	
  the	
  presenta/on	
  screens)	
  	
  

Exhibi/ons	
  

•  Aisles	
  between	
  exhibitor’s	
  tables	
  were	
  too	
  narrow	
  
•  We	
  failed	
  to	
  consider	
  the	
  rugby	
  –	
  exhibitors	
  and	
  public	
  leY	
  earlier	
  than	
  expected	
  
•  Announcements	
  via	
  the	
  PA	
  may	
  have	
  been	
  disrup/ve	
  	
  
	
  

Oops	
  

Disappointment!	
  

•  We	
  sent	
  invita/ons	
  to	
  hosted	
  buyers	
  too	
  close	
  to	
  departure	
  date	
  	
  
•  We	
  scheduled	
  the	
  presenta/on	
  by	
  the	
  organiser	
  of	
  the	
  hosted	
  buyers	
  tour,	
  
Lindsey	
  Gibaud	
  of	
  Big	
  Tree	
  Marke/ng,	
  directly	
  aYer	
  lunch	
  on	
  Day	
  2,	
  but	
  made	
  
aIendance	
  at	
  the	
  presenta/on	
  compulsory	
  for	
  hosted	
  buyers.	
  The	
  lunch	
  was	
  held	
  
off-­‐site.	
  This	
  meant	
  the	
  buyers	
  didn’t	
  have	
  enough	
  /me	
  to	
  eat!	
  
•  Lawyer	
  leY	
  us	
  too	
  liIle	
  /me	
  to	
  apply	
  for	
  a	
  license	
  to	
  sell	
  liquor	
  at	
  the	
  Exhibi/ons	
  

Wind!	
  The	
  cruise	
  ship	
  Amadea	
  couldn’t	
  disembark	
  her	
  passengers	
  L	
  	
  	
  

Introduc/ons:	
  
Day	
  1:	
  Discussions	
  

•  More	
  interac/ons	
  (on	
  line	
  &	
  real	
  world)	
  
•  Live	
  stream	
  presenta/ons	
  from	
  around	
  the	
  world	
  
•  Increase	
  size	
  (and	
  possibly	
  dura/on)	
  of	
  the	
  cheese	
  and	
  wine	
  event,	
  and	
  
invite	
  public	
  par/cipa/on	
  	
  

Day	
  2:	
  Exhibi/ons	
  

•  More	
  exhibitors	
  	
  
•  Packages	
  and	
  special	
  offers	
  for	
  sale	
  to	
  the	
  public	
  
•  Live	
  streaming	
  from	
  the	
  exhibi/on	
  floor	
  to	
  introduce	
  tourism	
  products	
  
(short	
  interviews	
  with	
  product	
  owners	
  –	
  streamed	
  via	
  tablets?)	
  

Day	
  3:	
  Travelling	
  

•  A	
  wide	
  selec/on	
  of	
  tours	
  of	
  Mossel	
  Bay	
  
•  Voorkamer	
  Museums	
  
•  Public	
  par/cipa/on	
  	
  

Wish	
  list	
  
	
  
Social	
  web:	
  

•  Voluntwee/sm	
  (people	
  Twee/ng	
  and	
  sharing	
  their	
  experiences	
  of	
  Mossel	
  
Bay	
  during	
  the	
  Fes/val)	
  
•  Travel	
  Chats	
  via	
  Google+	
  Hangouts	
  (We	
  answer	
  ques/ons	
  from	
  people	
  
around	
  the	
  world:	
  e.g..	
  “How	
  long	
  is	
  the	
  flight	
  from	
  Jozi	
  to	
  George?”)	
  	
  

General:	
  
• 
• 
• 
• 

Special	
  offers	
  in	
  local	
  restaurants	
  throughout	
  the	
  Fes/val	
  
Dress	
  the	
  town,	
  shops,	
  restaurants,	
  etc.	
  
Partner	
  with	
  the	
  proposed	
  Johannesburg	
  Travel	
  Fes/val	
  	
  
Increased	
  marke/ng	
  budget	
  	
  

Wish	
  list	
  
	
  
Roni	
  Weiss’s	
  tour	
  of	
  South	
  Africa	
  
• 
• 
• 
• 
• 
• 
• 

Wesgro	
  
Susanne	
  Faussner-­‐Ringer,	
  Greenways	
  Hotel,	
  Cape	
  Town	
  
Winchester	
  Mansions	
  Hotel,	
  Cape	
  Town	
  
Linkside2	
  Guest	
  House,	
  Mossel	
  Bay	
  
Turnberry	
  Bou/que	
  Hotel,	
  Oudtshoorn	
  
Oudtshoorn	
  Tourism	
  
South	
  African	
  Tourism:	
  Jan	
  HuIon,	
  Abby	
  Swartz,	
  Meruschka	
  Govender	
  (@MzansiGirl)	
  

Lucky	
  draw	
  prizes	
  
• 
• 
• 
• 

Oystercatcher	
  Trail	
  (Grand	
  prize)	
  
Point	
  of	
  Human	
  Origins	
  Experience	
  
Garden	
  Route	
  Casino	
  
3	
  Colours	
  Blue	
  Guesthouse	
  	
  

Mossel	
  Bay	
  Travel	
  Fes/val	
  

•  Organisers,	
  exhibitors,	
  par/cipants,	
  sponsors	
  
•  Full	
  list:	
  www.bit.ly/MBThks	
  	
  
	
  	
  

Thank	
  you	
  
	
  
Mossel	
  Bay	
  Travel	
  Fes/val	
  
26	
  –	
  28	
  September	
  2014	
  

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Mossel Bay Trav Fest 2013

  • 2. The  Mossel  Bay  Travel  Fes/val  is  an  online   and  real  world  celebra/on  of  the  experience   of  being  in  Mossel  Bay  –  for  locals  and  visitors  alike.     It’s  also  a  celebra/on  of  travel  in  general  
  • 3. New  York      Mossel  Bay   #NYTravFest       #MBTravFest    
  • 4. Aims   On  line:   •  Share  Mossel  Bay  (live  streaming;  TwiIer;  Facebook)   •  Awareness  (first  #MosselBay  then  #MBTravFest)   Real  World:     •  Networking  opportuni/es   •  Showcase  Mossel  Bay  in  context    (Mossel  Bay  –  Southern  Cape  –   Western  Cape  Province  –  South  Africa)    
  • 5. Targets:   Travel  trade  (hosted  buyers)   Tourism  industry   Travellers    
  • 6. Minister’s  Tourism  Plenary   •  Status  of  the  Western  Cape’s  tourism  industry  –   Alan  Winde,  MEC  for  Finance  Economic   Development  and  Tourism   •  The  New  York  Travel  Fes/val  –  Roni  Weiss     •  Dealing  with  brand  damage  and  rebuilding  a   brand  image  –  Judy  Lain,  Wesgro   •  Responsible  tourism  –  Bekithemba  Langalibalele,   Na/onal  Department  of  Tourism   •  Introduc/on  to  the  Tourism  Union  of  South   Africa–  Joleen  Du  Plessis     www.bit.ly/MBYTube     Day  1:  A  day  of  Discussion   Garden  Court  Mossel  Bay    
  • 7. AYernoon  breakaway  sessions   •  Jazz  Kuschke  photojournalist:  Making  the  most  of  your  holiday  photos.     •  How  the  tourism  industry  can  access  the  German  Market  with  Michael  Frauen,   pearlsofafrica.de     •  Dr.  Peter  Nilssen  –  Our  Origins:  the  significance  of  the  archaeology  of  Mossel  Bay   and  the  Pinnacle  Point  Caves   www.bit.ly/MBYTube     Day  1:  A  day  of  Discussion   Garden  Court  Mossel  Bay    
  • 8. Cheese  and  wine  show   Protea  Hotel  Mossel  Bay   •  Local  products     Day  1:  A  day  of  Discussion   Garden  Court  Mossel  Bay    
  • 9. Day  2:  A  day  of  Exhibi/ons     Mari/me  Museum  &  field  garden,  Dias  Museum  Complex    
  • 10. Product  Presenta/ons     Lecture  room  of  The  Granary,  Dias  Museum  Complex   •  NightsBridge  and  Ac/vityBridge  –  the  South   African  real-­‐/me  on-­‐line  reserva/ons  system  for   small  accommoda/on  providers  and  aIrac/ons   and  adventures  companies   •  ChainStay  –  anew  web  site  for  mountain  bikers   and  tourism  products  that  offer  or  support   mountain  biking  –  Alewijn  Dippinaar     •  Bonniedale  Holiday  Farm  –  Nico  Hesterman   •  The  giant  horses  at  Outeniqua  Moon  Percheron   Stud  –  Chris/ne  WaI   •  Big  Tree  Marke/ng’s  tourism  products  –  Lindsey   Gibaud   •  Jeremy  van  Wyk  –  Cultural  tours  in  Mossel  Bay   •  A  Thousand  Sensa/ons  –  a  new  package  that   explores  the  Big  5  of  spor/ng  adventure  in  the   Garden  Route  -­‐  Alewijn  Dippinaar   www.bit.ly/MBYTube     Day  2:  A  day  of  Exhibi/ons     Mari/me  Museum  &  field  garden,  Dias  Museum  Complex    
  • 11. Point  of  Human  Origins  Experience,  Pinnacle  Point     Day  3:  A  day  of  Travelling   Mossel  Bay    
  • 12. Pinnacle  Point  Golf  Club   18  holes  +  shared  cart  +  halfway  house   R  380.00  (40%  discount)     Special  Offers    
  • 13. “Overall,  it  worked  very  well  in  line  with  what   we  did  in  New  York”       Reasons  people  found  it  interes/ng  and  different,  which  was  the  whole  point:   •  Having  conversa/ons   •  Using  a  ‘working’  space  with  character  (Dias  Museum  Complex)   •  Strong  social  media       -­‐  Roni  Weiss     Successes  
  • 14. In-­‐depth  discussions   Product  presenta/ons   Presence  on  the  social  web   Live  streaming   Exhibitor  mix     Cheese  and  wine  show   Educa/on  of  hosted  buyers   “We  really  fell  in  love  with     Mossel  Bay”   -­‐  Lindsey  Gibaud  (Big  Tree  Marke/ng)   Highlights  
  • 15. Eden  Express   Die  Burger   Weekend  Argus   Print  Media  
  • 16. •  We  failed  to  allow  /me  to  introduce  our  guests  to  Mossel  Bay  before  the  Fes/val   began.  (1/2  day  orienta/on  tour?)   Scheduling:   Live  streaming   •  Sound:  we  need  direct  feed  from  speakers  (or  mics)  to  broadcas/ng  computer   •  Video:  there’s  too  much  contrast  between  lit  and  unlit  areas  of  the  room  (ask   camera  operators  to  focus  only  on  the  presenta/on  screens)     Exhibi/ons   •  Aisles  between  exhibitor’s  tables  were  too  narrow   •  We  failed  to  consider  the  rugby  –  exhibitors  and  public  leY  earlier  than  expected   •  Announcements  via  the  PA  may  have  been  disrup/ve       Oops   Disappointment!   •  We  sent  invita/ons  to  hosted  buyers  too  close  to  departure  date     •  We  scheduled  the  presenta/on  by  the  organiser  of  the  hosted  buyers  tour,   Lindsey  Gibaud  of  Big  Tree  Marke/ng,  directly  aYer  lunch  on  Day  2,  but  made   aIendance  at  the  presenta/on  compulsory  for  hosted  buyers.  The  lunch  was  held   off-­‐site.  This  meant  the  buyers  didn’t  have  enough  /me  to  eat!   •  Lawyer  leY  us  too  liIle  /me  to  apply  for  a  license  to  sell  liquor  at  the  Exhibi/ons   Wind!  The  cruise  ship  Amadea  couldn’t  disembark  her  passengers  L       Introduc/ons:  
  • 17. Day  1:  Discussions   •  More  interac/ons  (on  line  &  real  world)   •  Live  stream  presenta/ons  from  around  the  world   •  Increase  size  (and  possibly  dura/on)  of  the  cheese  and  wine  event,  and   invite  public  par/cipa/on     Day  2:  Exhibi/ons   •  More  exhibitors     •  Packages  and  special  offers  for  sale  to  the  public   •  Live  streaming  from  the  exhibi/on  floor  to  introduce  tourism  products   (short  interviews  with  product  owners  –  streamed  via  tablets?)   Day  3:  Travelling   •  A  wide  selec/on  of  tours  of  Mossel  Bay   •  Voorkamer  Museums   •  Public  par/cipa/on     Wish  list    
  • 18. Social  web:   •  Voluntwee/sm  (people  Twee/ng  and  sharing  their  experiences  of  Mossel   Bay  during  the  Fes/val)   •  Travel  Chats  via  Google+  Hangouts  (We  answer  ques/ons  from  people   around  the  world:  e.g..  “How  long  is  the  flight  from  Jozi  to  George?”)     General:   •  •  •  •  Special  offers  in  local  restaurants  throughout  the  Fes/val   Dress  the  town,  shops,  restaurants,  etc.   Partner  with  the  proposed  Johannesburg  Travel  Fes/val     Increased  marke/ng  budget     Wish  list    
  • 19. Roni  Weiss’s  tour  of  South  Africa   •  •  •  •  •  •  •  Wesgro   Susanne  Faussner-­‐Ringer,  Greenways  Hotel,  Cape  Town   Winchester  Mansions  Hotel,  Cape  Town   Linkside2  Guest  House,  Mossel  Bay   Turnberry  Bou/que  Hotel,  Oudtshoorn   Oudtshoorn  Tourism   South  African  Tourism:  Jan  HuIon,  Abby  Swartz,  Meruschka  Govender  (@MzansiGirl)   Lucky  draw  prizes   •  •  •  •  Oystercatcher  Trail  (Grand  prize)   Point  of  Human  Origins  Experience   Garden  Route  Casino   3  Colours  Blue  Guesthouse     Mossel  Bay  Travel  Fes/val   •  Organisers,  exhibitors,  par/cipants,  sponsors   •  Full  list:  www.bit.ly/MBThks         Thank  you    
  • 20. Mossel  Bay  Travel  Fes/val   26  –  28  September  2014